Customer Reviews for Gas Hous
(U-Haul Neighborhood Dealer)

479 reviews

107 River Rd   Chilhowie, VA 24319
(Exit 35 Interstate 81)

(276) 646-2273

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(276) 646-2273

107 River Rd
Chilhowie, VA 24319
(Exit 35 Interstate 81)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephen Crutchfield 
Rating:
5.0

Customer did not leave a comment.

William Pleau 
Rating:
5.0

Customer did not leave a comment.

Kenny Pennington 
Rating:
5.0

Nothing. Pete is the best.

SAMMY MCCLURE 
Rating:
5.0

Nothing at all! Great experience and even better people!

Broderick Hall 
Rating:
3.0

Customer did not leave a comment.

April Berry 
Rating:
5.0

Customer did not leave a comment.

Wilbert Leech 
Rating:
5.0

Pete was a pleasure to meet and work with!

Marco Convertino 
Rating:
5.0

Customer did not leave a comment.

Emory Henry College 
Rating:
5.0

Customer did not leave a comment.

Lisa Miller 
Rating:
5.0

Customer did not leave a comment.

Jennifer Robertson 
Rating:
5.0

Great staff

Eric Heninger 
Rating:
5.0

Customer did not leave a comment.

james Smith 
Rating:
4.0

Customer did not leave a comment.

Allen Boynton 
Rating:
4.0

Customer did not leave a comment.

Eric Martin 
Rating:
5.0

Customer did not leave a comment.

Daniel Kegley 
Rating:
5.0

Lots of equipment available. Management was gracious and helpful!

David Stancil 
Rating:
5.0

This was a very good location. Just off the highway on exit 35. Across from Hardee’s.

james sturgill 
Rating:
5.0

Customer did not leave a comment.

Ryan Ridge 
Rating:
5.0

Couldn't be any better. Wonderful experience. Very pleased

william green 
Rating:
5.0

Customer did not leave a comment.

bobby leonard 
Rating:
5.0

Customer did not leave a comment.

Robert Harris 
Rating:
5.0

Customer did not leave a comment.

Sharon Allison 
Rating:
5.0

Great job equipment and pickup

James Sturgill 
Rating:
5.0

Great location to pick up unit.

Enoch Hayden 
Rating:
5.0

Customer did not leave a comment.

James Powers 
Rating:
4.0

Customer did not leave a comment.

DALE MELVIN 
Rating:
5.0

Customer did not leave a comment.

Ken Myers 
Rating:
5.0

Customer did not leave a comment.

jenny thorpe 
Rating:
5.0

Chris Johnson has done a great job training his dealers. This area must be one of Uhaul best.

Pete Sturgill 
Rating:
5.0

Customer did not leave a comment.

David Demersman 
Rating:
5.0

Customer did not leave a comment.

Pamela Adkins 
Rating:
4.0

Customer did not leave a comment.

Thomas Duchac 
Rating:
5.0

Customer did not leave a comment.

Keith mason 
Rating:
5.0

Customer did not leave a comment.

Lonnie Green 
Rating:
5.0

Customer did not leave a comment.

jeff cahill 
Rating:
5.0

Customer did not leave a comment.

nathan kimberlin 
Rating:
5.0

I did not return the truck during regular business hours, but called before returning it. The person with whom I spoke was very helpful. This, however is why I cannot comment on the cleanliness of the location.

Julie Loggins 
Rating:
5.0

Customer did not leave a comment.

James Alewine 
Rating:
5.0

Customer did not leave a comment.

Kenneth Hicks 
Rating:
5.0

Drop off was quick and easy. Very flexible.

Brenda DeMaestri 
Rating:
5.0

Customer did not leave a comment.

Richard Hanson 
Rating:
5.0

Customer did not leave a comment.

tim peak 
Rating:
5.0

Customer did not leave a comment.

emory kinberlin 
Rating:
5.0

Customer did not leave a comment.

Sallee Mason 
Rating:
5.0

The gentleman that works this U-Haul location was so pleasant and his customer service was the best that I've encountered in a long time and he helped to make our move go as smooth as it could have. Thank you Patricia Cass

Patricia Cass 
Rating:
5.0

Customer did not leave a comment.

joseth jaramillo 
Rating:
5.0

Customer did not leave a comment.

Seth Sullivan 
Rating:
5.0

Customer did not leave a comment.

Peggy Beattie 
Rating:
4.0

Customer did not leave a comment.

Sarah Shillig 
Rating:
5.0

Customer did not leave a comment.

alisa branson 
Rating:
5.0

Customer did not leave a comment.

Stephen Crutchfield 
Rating:
4.0

Customer did not leave a comment.

Denise Barringer 
Rating:
5.0

Customer did not leave a comment.

Patcick Cnway 
Rating:
3.0

Customer did not leave a comment.

Brad Mullin 
Rating:
5.0

He was quick tr respond. Friendly and great to work.

Dale Bales 
Rating:
5.0

Customer did not leave a comment.

sandy hicks 
Rating:
5.0

Uhaul confirmed location morning of pick up. Then called a couple hours before pick up to inform us that pick up location wasn’t open.

Donald Wantz 
Rating:
5.0

Customer did not leave a comment.

judy shepherd 
Rating:
5.0

Customer did not leave a comment.

nathan almond 
Rating:
3.0

Customer did not leave a comment.

Chris Long 
Rating:
5.0

Loved been able pick here cause it was closer where I need the uhaul to move without using all milage that allowed before I got to place I was moving to. Also most friendly people

Rhonda ABannister 
Rating:
5.0

I have rented U-Hauls from this location several times and always excellent service.

JAMESTIMOTHY CRAWFORD 
Rating:
5.0

Customer did not leave a comment.

ronnie corvin 
Rating:
5.0

Reservation process was a nightmare!!! Had made a reservation that was changed without my notification. I had to go to 3 different locations before I finally picked up my truck. I will NOT use U-Haul again. Pick up and drop off locations were great but the online reservation process ended up being a nightmare for me.

Marty Morton 
Rating:
5.0

Nothing

Michael Lardi 
Rating:
5.0

Mr. Sturgill told me to call when I got here. And he would show up like the Easter bunny. He did. Thanks

james sturgill 
Rating:
5.0

Customer did not leave a comment.

Jeremy Shelton 
Rating:
5.0

This was my very first UHaul experience. I had needed a larger vehicle to transport throughout the day, locally from an auction house to my home. Mr. Sturgill was so hospitable and accomodating to me that I am truly convinced from now on to use his Uhaul service for all of my larger transports. Again, thank you! - Jamie Roark (Chilhowie)

Jamie Roark 
Rating:
5.0

Customer did not leave a comment.

DAVID LECLAIR 
Rating:
1.0

I have verizon as my phone carrier, and they are the main provider in the region. I had barely any service to complete the drop-off steps. Took me around 20 minutes after having to restart the process multiple times. Little frustrating

Brandon Johnson 
Rating:
5.0

Customer did not leave a comment.

Sharon Wright 
Rating:
1.0

I was charged for gas in my uhaul when I had stopped and put gas in it before I dropped it oFF, OVER what I was supposed to put in it. Then they didn’t even ask, waiting until I left and charged my credit card! It was $17 more dollars when I had just put $20 in it !

Lori Ogle 
Rating:
5.0

Great Service easy pick up and drop off and friendly staff makes you want to do your next truck rental with with Mr. sturgill

James Powers 
Rating:
5.0

We would absolutely recommend anybody who needs to get a U-Haul Go to the Whitetop Rd., Chilhowie Va uhaul If it’s in your area. Well worth the visit.

Patricia Gibbs 
Rating:
4.0

Great experience! Friendly and service oriented!

James Catt 
Rating:
5.0

Customer did not leave a comment.

Breanne Jackson 
Rating:
4.0

Customer did not leave a comment.

DAVIDLEE GRAYBILL 
Rating:
4.0

Customer did not leave a comment.

Linda Rose 
Rating:
5.0

Pete was very helpful and very nice.

Larry Cannon 
Rating:
5.0

Best hospitality ever ,very friendly

KIMBERLY WILLIAMS 
Rating:
5.0

The gentleman that we rented from James Pete Sturgill was more than polite and professional. He is a huge asset to the U-Haul Corporation. We would gladly I would love to recommend him to anyone. Thank you for hiring such a man call drop off location

kelly lawson 
Rating:
5.0

Customer did not leave a comment.

MICHAELP LARDI JR 
Rating:
5.0

Nothing with this location he has it squared away. Great service and information

James Puckett 
Rating:
4.0

Customer did not leave a comment.

slawomir szymacha 
Rating:
3.0

I would not recommend Damascus Uhaul, since that’s where we originally ordered from but he was in the hospital and no one notified us. So we had to scramble to chilhowie to get the truck, which then lead to more mileage we had to pay for. The man at chilhowie was very nice and helpful so we appreciated that but did tell us that this was not the first time the man in Damascus was in the hospital.

Pattie Campbell 
Rating:
5.0

Moving is hard enough. The quick and easy uhaul rental really helped.

Joseph Terry 
Rating:
5.0

Super easy check in and wonderful customer service.

Diana Blackburn 
Rating:
5.0

Customer did not leave a comment.

Stephen Collier 
Rating:
5.0

Great experience!

Stephen Collier 
Rating:
5.0

Customer did not leave a comment.

steve collier 
Rating:
5.0

The gentleman at the Whitetop rd in Chilhowie Va so the best. He was very professional and very knowledgeable. Definitely would recommend the Chilhowie Va. location to anyone that needs d a truck or trailer.

VAUGHN GIBBS 
Rating:
5.0

Customer did not leave a comment.

Jonathan Brown 
Rating:
5.0

Customer did not leave a comment.

Ellen Robinson 
Rating:
5.0

This was a great experience. The customer service was friendly, knowledgeable, and efficient. Highly recommend renting from them!!!

Amy Sorensen 
Rating:
5.0

The man that runs this uhaul place is by far the best person I’ve gotten uhaul from before I will not go to any other location to rent uhaul ever

Tabitha Miller 
Rating:
5.0

Customer did not leave a comment.

JASONMATHEW SHIREY 
Rating:
5.0

Customer did not leave a comment.

ROBERT IGNAGNI 
Rating:
5.0

Customer did not leave a comment.

Robert Ignagni 
Rating:
5.0

I was very pleased with my service.

TINAMARIE GROSS 
No reviews have been submitted for this location.

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