Customer Reviews for Garrido Food Corp
(U-Haul Neighborhood Dealer)

546 comentarios

1086 Brooklyn Ave   East Flatbush, NY 11203

(718) 756-7743

Horario

  • Mon–Sat
    8 a. m. - 8:30 p. m.
  • Domingo
    9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(718) 756-7743

1086 Brooklyn Ave
East Flatbush, NY 11203

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 8:30 p. m.
  • Domingo
    9 a. m. - 6 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I would like the option of getting a paper receipt

michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Genese Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor C. 
Clasificación:
3.0

Be sure to give all the proper information upfront when people are ordering/picking up their trunk and don't try and add additionally charges after the fact. I picked up my rental truck and was told I was good to go. Later in the day I received a call from Garrido Food Corp asking me if I parked my car in the parking lot which I did. I was told I had to pay a $15 charge. I don't have a problem paying the parking fee however there were not signs saying payment was required to park in the parking lot. Additionally the person who checked me out did not provide any information about the fee for parking in the lot. The person who checked me out admitted he did not tell me there was a fee to park in the lot because he "assumed I didn't have a car" which is his fault lol. So in short I recommend this place informal people of all charges and fees before hand.

Ryan B. 
Clasificación:
3.0

Clearer signage indicating that the U-Haul is located inside the grocery store, in the back corner. Smartphone app did not work, and I had to wait for a long time for the in-house staff to check me in.

Sebastian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre M. 
Clasificación:
5.0

No comment

jean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamel B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Rebecca L. 
Clasificación:
5.0

Nothing at all.

Jamel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alma J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim Anthony J. 
Clasificación:
5.0

Easy for pickup

Kelvin V. 
Clasificación:
5.0

Share contact onformation

Callixt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea E. 
Clasificación:
1.0

The customer service representatives didn't seem like they wanted to be there. They weren't rude but they were cold. The vehicle was dirty with trash from the previous booking. And they had the audacity to mention everywhere to "clean up or else we will charge you". Amazed how U-Haul is still in business

Srikant V. 
Clasificación:
5.0

They need longer hours.

Raquel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

amtwan W. 
Clasificación:
1.0

Better customer service

Agustin S. 
Clasificación:
2.0

The gas in the vehicle was low when I picked it up. I was then charged $20 for gas.

Ryan F. 
Clasificación:
4.0

The woman who assisted me was super nice and helpful. My whole experience with speaking to her, renting and returning my van was great.

Cindy P. 
Clasificación:
3.0

Have a real person who would check the gas tank of its really half full or not. When I got the van the gas was little bit more then last quarter but It was not half at all.

Zeeshan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander M. 
Clasificación:
5.0

Ensure that the existing debts snd scrapes on the rental vehicle are already clearly marked.

Patricia M. 
Clasificación:
1.0

No key drop box, lot locked at night

Aaron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale S. 
Clasificación:
4.0

I got there and didn't know where to go ask another customer and told me to go in the ideal super market is a little confusing to know where ti go there is no sign

Javier V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenella T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noureddine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria R. 
Clasificación:
4.0

Location of the pickup desk is not labeled, it's just the customer service counter in the grocery store. I wasn't sure at first where to go at first and circled around the store.

Emily P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jacob T. 
Clasificación:
5.0

Every thing was above average I am completely satisfied and the site was very convenient for me I will strongly recommend

joyce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson C. 
Clasificación:
4.0

Enable after-hours drop off at the location; clearer signage in the parking lot on where the office actually is

ANDREWIAN P. 
Clasificación:
5.0

Nobody came outside for pickup and return time for checking the truck plz somebody need to help & check in check out.

azher I. 
Clasificación:
2.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
4.0

Improve signage outside and in store with information on where to go for pickup

Dexter E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

travis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILLIANNEA C. 
Clasificación:
5.0

everything was good BUT how much fuel l could use in 6 miles?you charge me 11.25 for 2 GL i dont understand???????????

Yetis Y. 
Clasificación:
3.0

Do not reserve dolleys. I reserved and paid for 2. When I got there the guy said that they never have them even though the site says they have them.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacia G. 
Clasificación:
5.0

ND

kabeya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

grelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahna F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heejin Y. 
Clasificación:
5.0

The service was great i will always take a u-hall

lancelot T. 
Clasificación:
4.0

Customer service was great!!

Ivelisse F. 
Clasificación:
5.0

This location is wonderful. They were very friendly and helpful.

Andrew M. 
Clasificación:
2.0

They're very slow and nonattentive.

Diana K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
5.0

Excellent check in and out service staff is the best convenient location

Catherine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EAN R. 
Clasificación:
3.0

The inside of the cargo van was dirty, The back & the front. The outside was clean..

Barbara W. 
Clasificación:
5.0

Employees were quick and helpful.

Karen G. 
Clasificación:
5.0

Fast friendly efficient.

Joshua G. 
Clasificación:
3.0

The door was kinda squeaky. Could use some oil. The customer service at the supermarket was subpar. They could be more respectful of customers' time and pay more attention.

Kenya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
5.0

Quick and easy pick up. Drop off was also quick.

Osvaldo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

Guy working there was rude & anti American. He conducted a personal cal while I stood and waited to be helped. I had to rebook my reservation due to this mishap and wrecked my day. I was 2 Hours late to my pickup and the vehicle was literally on E when picked up. I couldn't even drive 3 miles. I had to walk to a gas station buy a gas tank and then start my trip after being ignored at location, and having to rebook my trip

Jayson W. 
Clasificación:
5.0

El cliente no dejó un comentario.

menachem S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yaakov D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahna F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Davina P. 
Clasificación:
1.0

Not be a U-Haul rental location

TONYA P. 
Clasificación:
2.0

Received the wrong equipment, and the improper equipment I was given was not in the best repair.

Joseph C. 
Clasificación:
2.0

Rude agent. First utterance- “if you don't have a reservation I can't help you.” Truck was dingy with no evidence of a COVID-19 wipe down-ever. Also the $1.79 rate promised was no honored see contract # 81135343 Horrid experience...

Derek G. 
Clasificación:
3.0

Check the returned trucks for non-functioning equipment. When i initially picked up my rental, it was raining and someone had left the passenger side window open, so the truck was very wet. Also, the drivers side window did not work at all and there as no mention of this initially.

Joshua R. 
Clasificación:
5.0

Easy

Fernando R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

It's really terrific that you actually have parking. I've had to go through the headache of finding a spot for the van at rush hour, and I wasn't keen on doing that again. Everyone was very pleasant, super helpful, and understanding when I needed to bring the van back a little later than quoted. Would definitely come back.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stewart G. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Recardo S. 
Clasificación:
5.0

All was just fine , no complaints from my end . yes I would use you services again 😀

rosevalt C. 
Clasificación:
5.0

A thorough cleaning of the van before handing it off to customers. Outside of that, the process was very smooth and seamless.

Akim G. 
Clasificación:
5.0

Just stay the way you are

David G. 
Clasificación:
5.0

nothing, the staff at Garrido food Corp were excellent.

Stewart G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stewart G. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherma C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
5.0

U-Haul signage for where to find the U-Haul representative would be helpful, but overall I had a great experience.

Aldora N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
5.0

Everything was smooth. Took only 2 minutes. Best part is check in online. It saves time.

IMTIAZ H. 
Clasificación:
2.0

Didn't have the 6 furniture pads I ordered. That was very important. Had to wait in line with people ordering groceries. Had to park the vehicle in a crowded parking lot with very small parking spaces. Not an ideal place to rent. I'd rather go to a uhaul dealer that solely deals with uhaul trucks and not a supermarket.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

vicky J. 
Clasificación:
5.0

Continue to be efficient. Please add a hand truck for the rental service, which will help to bring firm down the stairs.

Lena W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Delano M. 
Clasificación:
3.0

Uhaul customers service is terrible because of their lack of efficient problem solving for helping with customer reservations & pick-up. There was an issue with my mobile pick-up reservation. The customer service representative at the pick-up location could not assist because she told me their was an alert on my account. This information was not relayed to me via email, text, or a phone call. When I called customer service I had to spend an hour on the phone because the wait time was about 30 minutes, and when I final got to speak to someone, they couldn't help, so they transferred Me to another department which hung up on the call. I had to call back and wait another 20 mins to speak to someone, and this person couldn't help me do I was put on hold for another 20 minutes, finally reaching someone who could finally help. Uhaul's prices may be affordable, but you will have to spend extra time and aggravation to rent their equipment.

Shannon S. 
Clasificación:
5.0

Claudio was very helpful throughout the entire process. He and his coworkers did an amazing job making sure all my needs were taken care of at pick up and made my drop off the easiest, quickest experience I have ever had with any U-haul location.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryon H. 
No se han enviado comentarios para esta ubicación.

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