Customer Reviews for Garage Depanneur Boisvenue
(U-Haul Neighborhood Dealer)

186 reviews

102 Rue St-Joseph   Gracefield, QC J0X1W0

(819) 463-9945

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(819) 463-9945

102 Rue St-Joseph
Gracefield, QC J0X1W0

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Stephane Vallee 
Rating:
4.0

The trailer was to small, add to bring it back.

Daniel Goulet 
Rating:
5.0

Customer did not leave a comment.

Marcel laplante 
Rating:
2.0

Customer did not leave a comment.

Rocksanne Pelletier-Beauregard 
Rating:
3.0

Customer did not leave a comment.

Shelly Leblanc 
Rating:
5.0

Customer did not leave a comment.

luc lauriault 
Rating:
5.0

Merci

Charles Pétrin 
Rating:
5.0

Nothing

Wendy Courtney 
Rating:
3.0

Customer did not leave a comment.

Charles Lawton 
Rating:
2.0

Rented a truck for 4 days. One way trip to this location. Ended up charged twice what was agreed in the contract without any explanations. I will not rent from U-Haul again

Jonathan Deziel 
Rating:
5.0

A superior location that I frequently use, excellent customer support. Top notch!

DAVID LESLEY 
Rating:
5.0

Customer did not leave a comment.

tom beattie 
Rating:
4.0

Customer did not leave a comment.

Andre Laurin 
Rating:
5.0

No improvements needed. Rental went really well

Ryan Maskluk 
Rating:
3.0

Customer did not leave a comment.

Victoria Crowe 
Rating:
4.0

Customer did not leave a comment.

Denise Begin 
Rating:
5.0

C’était super, on a eu aucune difficulté. La remorque était d’une taille parfaite pour tous mes meubles, le prix était vraiment satisfaisant. Merci beaucoup d’avoir facilité mon déménagement:)

Tamyka cousineau legault 
Rating:
5.0

Ce que je déplore c'est que les camions devraient être plein de gaz avant de partir et non au 3/4 car quand on veux remettre le gaz dans le véhicule au même endroit ce n'est pas évident. Dans mon cas adj j'essayais de voir qua d la faute i diquerait 3/4 plein et malgré le fait que je tournait la clef à savoir ou était rendu l'aiguille a gaz ca ne montait pas. Or tout a coup ca a monté et le réservoir était plein. Or au lieu de me coûter plus ou moins 40$ ça men a coûté 80$. Et on ne veux pas me rembourser non plus. Je trouve cela malheureux car g besoin de mon argent.

Marlyne Galipeau 
Rating:
5.0

Customer did not leave a comment.

ROBERT MOLINO 
Rating:
5.0

Customer did not leave a comment.

Yves Racine 
Rating:
5.0

Customer did not leave a comment.

justin petonoquot 
Rating:
3.0

Charging 2000.00 for 1 day seems very steep.

greg ethier 
Rating:
1.0

transmission failed burn gazz 3vitesse on truck.... high rpm .... after pay doubled gaz.... i pay gaz for low kilometrage bull shit your truck

guillaume farmer 
Rating:
5.0

Customer did not leave a comment.

Barry Ambridge 
Rating:
5.0

Customer did not leave a comment.

Jenny Lheureux 
Rating:
4.0

Customer did not leave a comment.

Linda Cox 
Rating:
5.0

Customer did not leave a comment.

Yves Goupil 
Rating:
5.0

Well maintained, but the previous rental client had left a lot of sand and gravel in the trailer. The garage staff apologized and cleaned it out before I left.

Alan R Herbert 
Rating:
4.0

Customer did not leave a comment.

micheline flansberry 
Rating:
5.0

Very friendly.

Katherine Fitz 
Rating:
5.0

Customer did not leave a comment.

raymond Moffatt 
Rating:
5.0

Customer did not leave a comment.

Daniel Hotte 
Rating:
5.0

Customer did not leave a comment.

jessica huneault-monette 
Rating:
5.0

Customer did not leave a comment.

centre jean-bosco 
Rating:
5.0

I really appreciated Sylvie's efficiency with the paperwork and that she offered Paul's help to attach the trailer to my vehicle on a very cold day..

Alan Herbert 
Rating:
5.0

Customer did not leave a comment.

Mario Lebrun 
Rating:
5.0

Customer did not leave a comment.

Raymond Moffatt 
Rating:
2.0

bon service bien ete conseille merci

DANIEL GAUTHIER 
Rating:
5.0

Customer did not leave a comment.

MARC ABOUSSAFY 
Rating:
5.0

Customer did not leave a comment.

Guy Bergeron 
Rating:
5.0

Everything was perfect ,great service .

mark chausse 
Rating:
4.0

Customer did not leave a comment.

Ugo Sabourin 
Rating:
5.0

Customer did not leave a comment.

Simone Blain 
Rating:
5.0

Customer did not leave a comment.

DAVID LESLEY 
Rating:
5.0

Customer did not leave a comment.

Cynthia Jolly 
Rating:
5.0

Customer did not leave a comment.

paul lavergne 
Rating:
5.0

Nothing, garage boivenue give us a +10 service , exelent, i recomande to everybody

DENIS LAFRENIERE 
Rating:
4.0

The hours are very restricted . Closed at noon Saturday & all day Sunday.

Frank Baker 
Rating:
5.0

Excellent service

STEVE WHARRY 
Rating:
5.0

Customer did not leave a comment.

Steven Brabant 
Rating:
2.0

I put on my purchase that i needed a dolly and none was found in the truck. The key was confusing to find, the uhaul representative couldnt find location of it and my pick up was at 9pm but the place was closed, the lady that put it had already left. The online pick up wasnt working and thank god i arrived earlier because the gas station closed at 9pm and she was able to tell me where to find the key. After a few min the online pick up finally worked. To improve: having easy access to online drop off and making it easier to find key.

Alex Young 
Rating:
5.0

Open earlier

Yvon Amos 
Rating:
3.0

Customer did not leave a comment.

TONY RALPH 
Rating:
5.0

Customer did not leave a comment.

ERIC BASTIEN 
Rating:
4.0

Pneus d'hiver dans l'est du pays !

Langis Lagacé 
Rating:
3.0

Customer did not leave a comment.

Andre Isabelle 
Rating:
5.0

Customer did not leave a comment.

Jean Morin 
Rating:
4.0

I booked online for a Sunday pickup buy when I showed up the office was closed and always is on Sundays. This was dysfunctional.

DAVIDE MCGRUER 
Rating:
5.0

Excellent service!!

Sebastien Mercier 
Rating:
4.0

Customer did not leave a comment.

gerald boyer 
Rating:
3.0

The locking system compare to the one you can right is really noisy when you drive. Every pothole makes so much noise such an unpleasant ride

martin philippe-lacroix 
Rating:
5.0

Customer did not leave a comment.

SONIA DUPUIS 
Rating:
5.0

Customer did not leave a comment.

Gaetan Pelletier 
Rating:
5.0

Service super

walter fiedtkou 
Rating:
5.0

Customer did not leave a comment.

Edgar Guy 
Rating:
5.0

Customer did not leave a comment.

BRUNO FORTIN 
Rating:
5.0

Customer did not leave a comment.

Stéphane Taillon 
Rating:
2.0

In Gracefield the service was not the best. For when i rented the Uhaul trailer the women didn't mention that we would need a Jack for it because it was heavy. Also her service was poorly greating. I will not recommand the Garage Boisvenue in Gracefield, Québec.

jenniferann labelle 
Rating:
5.0

Customer did not leave a comment.

janick bouchard 
Rating:
5.0

Customer did not leave a comment.

Benoit Pelletier 
Rating:
5.0

really good service there neither the uhaul rental was close but the people in the store take the keys and check the truck.

Melissa Quinn 
Rating:
5.0

Customer did not leave a comment.

michelle charlebois 
Rating:
1.0

Customer did not leave a comment.

Mathieu Gingras 
Rating:
5.0

Customer did not leave a comment.

Frank Meness 
Rating:
1.0

This is not the place the problem, the process to pick up touchless is awful. I was sent 77km away to GRacefield instead of Gatineau to pick up my truck. I watch the video to know how the touchless experience would go. It was long, it was frustrating AND it was privacy intrusive: the video does not show that aspect, I did not have my passport with me, so asking customers to give two acquaintances to confirm their identity or the work place or ... this is just too much. Overal not worth the $50 I got for not having the truck at the location I reserved at. SO bad.

Marc Dorgeville 
Rating:
1.0

sending me away 95 kilometers away from my initial pick-up location is unacceptable. I lost 2 hours of moving time because of this + I had to pay for additional gas (truck + own car).

Marc-Olivier Verreault 
Rating:
4.0

rien a dire de négatif.. le camion va bien ... merci

paul danis 
Rating:
5.0

Tout était parfait

MARIO BILODEAU 
Rating:
3.0

always convenient to have uhaul in upper Gatineau.. Should have one in Maniwaki. Doesn't seem to be any trailer rentals there..

Wayne Guenette 
Rating:
1.0

Hello I called for a trailer. They said yes Afer I used the trailer I brought it back the next day they had one. I was told the trailer for me was at another location. At some previous clients place of business and I would need to pick t up there. No one from u-haul came to help put it on or explain how to do. No one did a walk around or check of the trailer with us. The next day when I brought back no one came out to inspect the returned to inspect the returned trailer. I showed them my contract and said I returned the trailer and they said okay. Poor costumer service and staff. I will not rent from them again ever.

MANFREDEDGAR EDER 
Rating:
2.0

Customer service. No washrooms available for U Haul clients, Poor reception area. run down building.

Robert Garby 
Rating:
5.0

Customer did not leave a comment.

Stephane Bourgeois 
Rating:
4.0

Customer did not leave a comment.

Colin Ashton 
Rating:
4.0

The truck had a bad shimmy around 90 kmh like the tires were not balanced or the suspension was bent - made me worry a bit. The box was very sandy and dusty and I didn't like how my furniture may be scratched. Everything else good.

Ben Farmer 
Rating:
5.0

Service super courtois.

Denis Lapratte 
Rating:
5.0

Very poor storage service and very poor service in Quebec

Guylaine Dussault 
Rating:
1.0

Could not get fuel to refill the truck as their pumps were closed off for repairs. Nothing noted on website about this. Wanted me to drive 20 mins down the highway to get fuel at my expense of course. Not a very good experience.

Matthew Martel 
Rating:
5.0

Merci !

daniel poulin 
Rating:
5.0

Change pas une choses,

Peter Jaworski 
Rating:
4.0

Customer did not leave a comment.

Joseph Sulaiman 
Rating:
5.0

Indiquer les dimensions intérieure exactes de la remorque.J'ai loué une remorque ouverte 5' x 9' hier à Gracefield pour me rendre à St-Georges-de-Windsor. C'est 500 kilomètres pour s'y rendre seulement. J'allais prendre une charrue agricole. Il fallait 58" de largeur pour placer la charrue dans la remorque. J'ai cru que cette remorque de 5 pieds (60 pouces) par 9 pieds ferait l'affaire. C'est une fois sur place que je me suis rendu compte que cette remorque n'avait que 56 pouces à l'intérieure. La dimension 5x9 est clairement indiqué sur la remorque. (voir photo jointe) La longueur intérieure est de 9' 1". Mais la largeur intérieure n'est que de 56" et non pas 60". J'ai transporté cette remorque inutilement sur une distance de 1000 km. Je vais devoir parcourir une nouvelle fois cette distance avec une autre remorque. Vous imaginez les frais encourus. J'admet ne pas l'avoir mesurer avant de partir. Mais vous devriez préciser clairement aux clients lors de la location que les dimensions indiquées sur vos remorques sont les dimensions extérieures. Pouvez-vous s'il vous plaît communiquer avec moi rapidement. J'aimerais savoir si je peux avoir un remboursement pour ce contrat. Je vais louer une remorque plus grande et m'assurer cette fois que les dimensions sont les bonnes. Albert Morissette - contrat 00012638

ALBERT MORRISSETTE 
Rating:
5.0

Customer did not leave a comment.

Rosalie Lamoureux 
Rating:
5.0

Customer did not leave a comment.

Kathryn R cloutier 
Rating:
5.0

Customer did not leave a comment.

Scott Snyder 
Rating:
5.0

En français svp.

Charles Pétrin 
Rating:
5.0

Customer did not leave a comment.

Kristopher Hopkins 
Rating:
5.0

Customer did not leave a comment.

DUPUIS SONIA 
Rating:
5.0

Customer did not leave a comment.

sylvie mercier 
Rating:
5.0

Customer did not leave a comment.

Guy Parisien 
Rating:
5.0

Customer did not leave a comment.

Marc Gagnon 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top