Customer Reviews for G&M Auto Sales Inc
(U-Haul Neighborhood Dealer)

843 reviews

6509 US Hwy 301 S   Riverview, FL 33578

(813) 671-7807

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 9 am–7 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(813) 671-7807

6509 US Hwy 301 S
Riverview, FL 33578

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 9 am–7 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

My rep was Awesome.

Samantha B 
Rating:
5.0

I love!! T! She is the HBIC this lady is the bomb!! She Gets the job done! Helpful, multitask queen!!

Monica M 
Rating:
5.0

Great trailer, great customer service at both pickup and drop off locations.

Ezra L 
Rating:
5.0

It was perfect with no problems over 5 days. Everyone was very helpful. The trailer was great and was very smooth over the road. I actually forgot I had it behind my truck it road so well. Check in and check out was also easy. Thank you so much to all that helped me.

WAYNE M 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Trellise & Keith are always professional and friendly. I passed 2 other dealers to come do business with them because of the manner in which they handled their business.

Rodney W 
Rating:
5.0

Very customer driven and extremely helpful

Gregory H 
Rating:
5.0

Customer did not leave a comment.

HERIBERTO D 
Rating:
1.0

Despite booking a guaranteed reservation, the only reason we were able to pick up our trailer was because we arrived and went inside literally 30 seconds before another person who also had a reservation for the same time. Had to have an argument on who got the one trailer left despite both having a reservation for it and was almost unable to move over the weekend because of this. Please ensure proper reservations are kept for customers especially if you are going to state reservation guaranteed on this location.

Robert K 
Rating:
5.0

Customer did not leave a comment.

Ignacio A 
Rating:
5.0

Customer did not leave a comment.

Keron B 
Rating:
5.0

The customer service team is awesome.

FRANCISCO R 
Rating:
5.0

Great location. Very friendly and accommodating. Today was the second time using them. Would recommend to anyone.

DENNIS D 
Rating:
5.0

Always Great service at G&M Auto Sales. They focus on rental vehicles only. Pick up truck was ready when I arrived. Easy to work with these folks. Make a reservation ahead of time and you are in and out.

Paul R 
Rating:
5.0

Customer did not leave a comment.

BRYCE R 
Rating:
5.0

Customer did not leave a comment.

Alejandrina V 
Rating:
5.0

Customer did not leave a comment.

Stephanie R 
Rating:
4.0

Customer did not leave a comment.

ZAIDA G 
Rating:
5.0

Keep up the good work

Jose N 
Rating:
5.0

Customer did not leave a comment.

Srinivas P 
Rating:
5.0

Customer did not leave a comment.

BRITTANY G 
Rating:
5.0

Customer did not leave a comment.

Melissa H 
Rating:
5.0

Customer did not leave a comment.

DARIN G 
Rating:
5.0

Customer did not leave a comment.

YAJAIRA G 
Rating:
5.0

Everyone was super helpful and nice . Thank you

Melanie M 
Rating:
4.0

Have a little more organization and better communication between staff

Michael W 
Rating:
5.0

they was great , i always use them , very customer oriented

Diego P 
Rating:
5.0

Excellent Service

ABIODUN A 
Rating:
5.0

Customer did not leave a comment.

Candido P 
Rating:
3.0

Customer did not leave a comment.

Gretchen C 
Rating:
5.0

G and M the besttt!!!!! Great customer service I will always rent from them

Janiaham B 
Rating:
5.0

Customer did not leave a comment.

DANIEL Q 
Rating:
5.0

Everything was perfect!

GABRIEL P 
Rating:
3.0

Truck pulled to the right hard had a bounce between 25 and 40 abs light keeped coming on which stopped me from using cruise control and for driving 930 miles it was a pain

Anthony R 
Rating:
5.0

I’ve been renting from another location and finally had enough of their attitude…this location and Trellise are my go to from now on. Excellent customer service clean vehicles and reasonably priced!!! Love it!!!

TARA D 
Rating:
2.0

The lady that works the desk is not friendly at all and I didn’t feel welcomed. Her customer service skills are definitely lacking. The two guys that work there were the most pleasant to deal with. My trailer was not clean, so i returned it how it was.

VASHNI M 
Rating:
5.0

Owners were very personable and friendly.

Teresa S 
Rating:
5.0

The family there was so awesome and very helpful

Yazan A 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P 
Rating:
2.0

The 24/7 truck share was a joke at this location. Would not recommend. Location still required a copy of license for key pickup which defeats purpose of the truck share self check in. Truck did not have working AC (in 98° weather) and a check engine light was on.

Paula H 
Rating:
5.0

Excellent customer service at G&M Auto Sales Riverview, Florida again. This location rents trucks only, they are not a storage facility which makes things go much more smoothly. Vehicles are clean and ready to go!

Paul R 
Rating:
4.0

Trellise as nice and friendly! she was very informative and displayed good customer service, thanks!

Tracy J 
Rating:
5.0

.

GERARDO R 
Rating:
4.0

Customer did not leave a comment.

JAMES G 
Rating:
5.0

Customer did not leave a comment.

Terry C 
Rating:
5.0

Having a ramp up the back for the u-haul.

Derek B 
Rating:
4.0

Customer did not leave a comment.

Sean k 
Rating:
5.0

Customer did not leave a comment.

Gudelia V 
Rating:
5.0

Outstanding customer service from Trellise. Thank you for your professionalism and assistance in finding the best option for moving.

Craig C 
Rating:
5.0

Very friendly!!!!!

Jelisa H 
Rating:
5.0

This place was awesome! Trucks were clean and staff were super friendly! 100% recommended!

Steven G 
Rating:
5.0

Customer did not leave a comment.

CARLOS S 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Wonderful staff. It was truly a pleasure working with this location. The staff were truly top notch. I would not recommend changing anything. Continue the high level of professionalism. Thanks for the exceptional experience.

lanard i 
Rating:
5.0

Customer did not leave a comment.

TINO M 
Rating:
5.0

Great staff. Always accommodating, even with short notice.

Mike B 
Rating:
5.0

Great people!

HAROLD G 
Rating:
5.0

Customer did not leave a comment.

LAURA M 
Rating:
5.0

Customer did not leave a comment.

Vincent T 
Rating:
5.0

Staff is efficient and personable.

DAVID B 
Rating:
5.0

Great customer service here at G&M Auto Sales! At this location they focus on truck rental and they're service is Excellent!

Paul R 
Rating:
5.0

Nothing to improve excellent job excellent service and excellent vehicles. There’s no exception my experience was great.

ALEXANDER M 
Rating:
5.0

Customer service was impeccable!

MONEE A 
Rating:
5.0

Nothing

Beverly R 
Rating:
5.0

Trellise was very friendly and I was big fan of her personality. Quick and easy and available products, made renting a truck super simple and quick. Thank you!

Brendan B 
Rating:
1.0

They have a lockbox outside and I went to drop off the key at night when I finished using my rental. They have a big Dog (looked like a pitbull) that scared the life out of my 12 yr old and I. The Dog was barking ferociously and attempted to jump the fence many times. Got real close to jumping over. I was frightened and my chest hurt alot after that. I got in touch with the lady in charge by phone to report the situation and tell her about the key, she was a bit rude and condecending; she said they had a guard dog. Bit we didn't expect a Dog to jump out at us and had a terrible experience inserting the key because the Dog wouldn't allow us. After this, I felt traumatized and scared for my life. It shouldn't of happened. They didn't advise us in advance and the Dog came out of nowhere and out to kill us. Terrible experience, not the best customer service. We were so upset.

MASSIEL L 
Rating:
5.0

Customer did not leave a comment.

THANA C 
Rating:
5.0

Customer did not leave a comment.

Vernal W 
Rating:
5.0

Customer did not leave a comment.

ANGEL M 
Rating:
5.0

Trelise and Keith at G and M do a great job at making the rental of o truck or trailer a very easy experience. They are courteous/ knowledgeable and extremely customer friendly . I would recommend their location above all others I have gone to !

John T 
Rating:
5.0

The lady was friendly and very helpful

Erin D 
Rating:
5.0

Trellise was accommodating and a pleasure to work with! I would recommend G & M Auto Sales, Inc.

Matthew G 
Rating:
3.0

Customer did not leave a comment.

ALEXANDER S 
Rating:
5.0

Customer did not leave a comment.

Gary A 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

The whole process was quick and easy. The people there were helpful and friendly.

Robert M 
Rating:
5.0

Customer did not leave a comment.

ANGEL R 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Jim C 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE M 
Rating:
5.0

We had the pleasure to work with Pauline. She was very kind and did a great job explaining everything. Definitely recommend renting from here.

DOMANIKA B 
Rating:
5.0

Customer did not leave a comment.

Jennifer S 
Rating:
5.0

The owner and staff were very friendly and the process went quickly.

JILLIAN H 
Rating:
5.0

These guys went above and beyond the call of customer service I had a motorcycle in a pickup they help get out we ended on a thank you and a hand shake I just can’t thank these guys enough awesome people

David A 
Rating:
5.0

Customer did not leave a comment.

MARIE M 
Rating:
5.0

Thank you and keep up the great work.

Joshua C 
Rating:
2.0

they claimed I didn't return the trailer when I did!!

Theodore A 
Rating:
5.0

Customer did not leave a comment.

ROLANDO B 
Rating:
2.0

Lots of roaches very nasty.

Jose V 
Rating:
5.0

Very respectful and friendly service. Thank you.

Diego A 
Rating:
5.0

Customer did not leave a comment.

Eliajah B 
Rating:
5.0

Would definitely recommend G & M. Great overall staff, very friendly, and quick service.

Jerome J 
Rating:
5.0

I love this place. The only place I go.

Latoria L 
Rating:
5.0

Nothing, service was great.

TERRANCE S 
Rating:
5.0

Great customer service thank you for everything

Ricardo D 
Rating:
5.0

Yesterday was a really difficult day. I needed to clear out my dad’s storage unit. He passed away on New Year’s Eve. I didn’t know how big the unit was and didn’t really know what size trailer I needed. We booked the biggest trailer they had, but realized we didn’t need one that big. Thankfully they had a smaller trailer and they took such great care of me. I couldn’t have asked for better service. Thank you so much for your help and service during such a difficult time.

Rachel C 
Rating:
5.0

Customer did not leave a comment.

Angelo H 
Rating:
5.0

Customer did not leave a comment.

Antonio R 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Very friendly and equipment is in great condition

Alexander M 
No reviews have been submitted for this location.

Additional Services at this Location

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