Customer Reviews for G&M Auto Sales Inc
(U-Haul Neighborhood Dealer)

740 reviews

6509 US Hwy 301 S   Riverview, FL 33578

(813) 671-7807

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 9 am–7 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(813) 671-7807

6509 US Hwy 301 S
Riverview, FL 33578

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 9 am–7 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

NATHAN S. 
Rating:
5.0

Treilise was very kind and professional

WILFRED L. 
Rating:
5.0

Again, excellent customer service at this location! Thank You!

Paul R. 
Rating:
5.0

Great customer service

MELINDA H. 
Rating:
3.0

Frustrated that I spent several minutes submitting my license and picture online and then when I went to rent the truck, I had to wait for them to do it all over again.

Keith C. 
Rating:
5.0

Quick and easy pickup, highly recommend!!

Tom M. 
Rating:
5.0

Customer did not leave a comment.

Pablo S. 
Rating:
5.0

Customer did not leave a comment.

Jasmine L. 
Rating:
5.0

Everything was great. The staff was polite and friendly :)

Gwendolyn R. 
Rating:
5.0

From start to finish, A1 class customer service and equipment :) Good job. I recommend. The folks at G&M Auto Sales took care of me with short notice and made everything happen in good time. Thanks, G&M Team! Tony I

Anthony I. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Great customer service. I called last minute and needed help quick. They made sure I was able to solve my situation in a jiffy. Highly recommend.

ARTHUR F. 
Rating:
5.0

Superior customer service. This location really stepped up for me when the location up the block was trash. Trellise was wonderful!

TINA M. 
Rating:
5.0

Had a short wait, but no problem, everything went smoothly. Thank you

ELEANOR S. 
Rating:
3.0

Customer did not leave a comment.

Wayne G. 
Rating:
5.0

Excellent customer service .

Christopher H. 
Rating:
5.0

I have rented from the location multiple times and have had great experiences each time. Professional, efficient, and handled with care. Thank you.

Alysia T. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Great customer service

Stephanie A. 
Rating:
5.0

The lady and man were very nice people. They made it quick and easy.

STEPHANIE N. 
Rating:
4.0

Very busy location with limited space, but personnel was very helpful

PAUL R. 
Rating:
5.0

Warm, friendly staff willing to help you get what you need.

Robert G. 
Rating:
1.0

This pick up location was absolutely terrible. Horrible customer service. The front desk was extremely rude. I will NEVER use this location again. Absolutely unacceptable! If I could give a zero I would. It's smelt absolutely horrid. I will not recommend this place to anyone. The office was an absolute mess and they were extremely unorganized. Do better U-Haul.

Ashley L. 
Rating:
5.0

Fast end efficient!

Mason B. 
Rating:
5.0

Customer did not leave a comment.

Beverly J. 
Rating:
5.0

Timely and professional. Accurate. Equipment ready at the appointed time. I like this location a lot.

Wayne G. 
Rating:
5.0

I love the staff and have used them so many times that they have become my friends. I also send anyone that I know over to them because I know they will take care of them. They are excellent and I suggest them to all.

MARGIE B. 
Rating:
5.0

Customer did not leave a comment.

Kentrelle E. 
Rating:
5.0

I have and have had excellent service at this location. So much nicer than trying to rent at a gas station where someone's trying to sell lottery tickets Etc. This location delivers excellent service and always has equipment I request available on time.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Kandice H. 
Rating:
5.0

Great experience and great customer service.

EUGENE G. 
Rating:
5.0

Very helpful

David Q. 
Rating:
4.0

Bien

JORGE G. 
Rating:
2.0

Yard where vehicles are parked is very over packed and unorganized. Women in front office very rude and snappy. Maybe not morning people? Office was small storage container only allowing about 3 people inside at a time, so be prepared to wait outside. Also was about 45 minutes behind schedule.

Jackson F. 
Rating:
5.0

Great rental experience

USTON SHANE M. 
Rating:
5.0

Customer did not leave a comment.

CRAIG P. 
Rating:
2.0

There service is hot or miss!! Good service if you catch Trelise on a good day and shitty service from Gary no matter when you talk to him!! He doesn't even answer the phone professionally and talked me as if I was bothering him to spend my money.

Antoinette D. 
Rating:
5.0

Thanks for making this a quick and painless experience. I'm glad I decided to go with this location, rather than one closest to where we live.

Tad M. 
Rating:
5.0

The customer service at this location is phenomenal. I was shocked how great and efficient the employees were, from the second you arrive to the minute you drop off the rental it was all to perfect I will never rent from any other location as long as this team works at this one. This was the true definition of customer service.

Julio R. 
Rating:
4.0

Customer did not leave a comment.

Hansel S. 
Rating:
5.0

Excelent service

Nayla C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Oscar V. 
Rating:
5.0

staff very friendly and knowledgeable, extremely helpful. I would definitely recommend recommend location and would go back if I needed to rent a U-Haul again

BARBARA N. 
Rating:
5.0

Very professional and courteous staff. Wonderful service😊

TANYA K. 
Rating:
5.0

Customer service was on the money

David C. 
Rating:
5.0

Great service great staff. Very happy with the outcome. Thank you.

MICHAEL P. 
Rating:
5.0

Customer service was great. Very friendly.

GILLIAN W. 
Rating:
3.0

Customer did not leave a comment.

ERMA N. 
Rating:
5.0

Amazing company! Staff is super friendly and extremely helpful. We've rented from them multiple times and will drive out of the way to rent from them! Military friendly!!! Can't say thank you enough for their help!

Kelvin B. 
Rating:
5.0

Kind, courteous, and efficient. I would use them again

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

JAHNA S. 
Rating:
1.0

Constantly calling me about the truck daily. Charger for phone and battery plug in didn't work. I felt they were racist and wouldn't have treated someone else of another race the same way.

Chris G. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

NOSLEN C. 
Rating:
5.0

Customer did not leave a comment.

Victor D. 
Rating:
5.0

Everything was fine

CESAR N. 
Rating:
5.0

HIGHLY RECOMMENDED! Staff was friendly, understanding and helpful. Made the experience, of a stressful move, more streamlined. Was available even after the closed up shop to answer questions I had.

Maurice G. 
Rating:
5.0

Great service by Ms. O'Hara!

DENNIS O. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

gloria R. 
Rating:
5.0

The owners/operators were very personable.

Antoinette D. 
Rating:
5.0

Very nice people

ANTONIO F. 
Rating:
5.0

Customer did not leave a comment.

BRYAN T. 
Rating:
5.0

Customer did not leave a comment.

Corvin L. 
Rating:
5.0

Customer did not leave a comment.

Shelly L. 
Rating:
5.0

Customer did not leave a comment.

THAO D. 
Rating:
5.0

Customer did not leave a comment.

Terry J. 
Rating:
5.0

The best in Riverview FL!!!!

PATRICK J. 
Rating:
5.0

Customer did not leave a comment.

RICARDO C. 
Rating:
3.0

Saw a number of Uhaul places on this road. Stopped at one that is in a Marathon station to fill the tank then waited inside for 15 minutes in like while the casheir was extremely slowing checking people out with sundrys. I gave up and drove down to this place...people were extremely nice and the non-clean trailer-type building did not bother me at all

Stephn R. 
Rating:
5.0

Customer did not leave a comment.

Brent R. 
Rating:
5.0

Excellent service all the way around.

Terry J. 
Rating:
5.0

Make sure to check vehicle thoroughly before handling over keys to customers; because the door on the vehicle that i use couldn't close properly. It was raining outside and inside of the vehicle when we were driving it. But you guys were awesome 👏 we call and they were great!! We went in the rain and immediately fixed the problem. Thank you!!

CARMEN W. 
Rating:
5.0

Great staff, efficient, good service.

Roger W. 
Rating:
5.0

Customer did not leave a comment.

Mackathy L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
5.0

Great experience everybody was so helpful would definitely come back

CHRIS W. 
Rating:
5.0

Customer did not leave a comment.

Yoslan H. 
Rating:
5.0

Very helpful and friendly staff!

Jason B. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Jimmie C. 
Rating:
5.0

Thanks

ORLANDO N. 
Rating:
5.0

Fast and Excellent service

HENRY R. 
Rating:
5.0

Customer did not leave a comment.

TRISTAN C. 
Rating:
5.0

Always friendly and takes good care of me and family every time we have you used them! The only uhual service I use in the Tampa area!

Deangelo F. 
Rating:
4.0

It was after hours so we dropped it off along with the key- no personnel there.

Wayne M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Absolutely nothing, I feel like everyone was so positive and proactive! Really enjoyed so many lovely conversations with the ladies in the office, very hospitable. Absolutely second to NONE!

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

GERALD B. 
Rating:
5.0

Customer did not leave a comment.

Vanessa M. 
Rating:
5.0

Customer did not leave a comment.

Aravind K. 
Rating:
5.0

Not the place but Uhaul in general. Try not to spring unnecessary charges on folks

James N. 
Rating:
5.0

Customer did not leave a comment.

richard R. 
Rating:
5.0

Excellent location and staff.

Pedro S. 
Rating:
5.0

The customer service and professionalism of this office stands out above the rest I always rent my trucks from this location. Thank you for your kindness, Keith Allen

KEITH A. 
Rating:
5.0

Customer did not leave a comment.

Anita F. 
Rating:
3.0

I basically had to drop the truck off at the gate. I was told to drop the truck off no later than 8:30 and they weren't even open yet.

David P. 
Rating:
5.0

Customer did not leave a comment.

Donnie S. 
No reviews have been submitted for this location.

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