Fast friendly service. Couldn't ask for more. Great experience all around. I will be a repeat customer.Robin B.
Customer Reviews for Gander Repair Shop Ltd
(U-Haul Neighborhood Dealer)
Gander, NL A1V2P2
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 10/3/2022 - 10/7/2022: 9:00 a. m. - 4:00 p. m.
- 10/10/2022: cerrado
- 10/11/2022 - 10/14/2022: 9:00 a. m. - 4:00 p. m.
- 10/17/2022 - 10/21/2022: 9:00 a. m. - 4:00 p. m.
- 10/24/2022 - 10/28/2022: 9:00 a. m. - 4:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
U-Haul changed my reservation to a truck twice the size..! The location was NOT able to do anything about it...saying that they did not have any other trucks. I saw 2 vehicles sitting on the lot that were smaller. When I asked for a discount for the extra fuel that the bigger truck would use... they told me that was up to the receiving location... All in all a bad experience .!Thomas S.
That last question I would have to say â€" â€œ the location is fine but having trucks or covered pull trailers on site is a problem here , where we live is hub of Gander Bay Area, a very large area. We reserved 2 trucks but could only 1 when time came , the second one was not. Available when we went to pick it up . Closest place they said to get one was in St John's â€¦â€¦ 4 hrs drive , each way , away!!!!! Or Lewisport â€¦.. an hour to get the & an hour back . Not good enough ,,,, need to have more trucks or covered trailers on lot at all times . Might not like my comment but we were in a horrible situation when truck reserve was not available when needed â€¦.. hope you had a wonderful long weekend, cause we certainly didn't. MY opinion â€¦. Stay safe .dona M.
El cliente no dejó un comentario.Roy F.
The booking process did not go well. I spent an hour in store due to your system glitch. It was horrible. Really delayed my day. The staff were incredible. But the glitch and slow down were horrificRobyn J.
El cliente no dejó un comentario.STEPHANIE C.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.NormaandGeoff T.
El cliente no dejó un comentario.Wayne E.
Everything was greatloretta P.
I've had bad experiences with uhaul and swore I'd never go back. I had no options this time and the guys at Gander Repair Shop were excellent to deal with. I would gladly use them again and recommend them.Noel C.
El cliente no dejó un comentario.JEFF T.
El cliente no dejó un comentario.Mike H.
Improve update your locations around the provinces. Make sure places are still open.Craig D.
Drop off location no one availableRon S.
Ensure that reserved equipment is made available to the customer.Eric C.
Well done it verbally but the email I got with my bill summary wasn't clear at allBruce T.
El cliente no dejó un comentario.Dean L.
The best service everJEFFERY F.
All good, awesome serviceLEWISPORTE C.
El cliente no dejó un comentario.Peter H.
You can't improve on PERFECTION & EXCELLENCE.😆😊bill O.
El cliente no dejó un comentario.STEPHEN H.
Don't carge me for a full tank of gas when it was of by a littleRICHARD W.
The online process of picking up a vehicle after hours was very confusing. We arrived at 4pm and the store was already closed.Amara D.
The agent was very helpful and professional.PAUL B.
MAKE THE CATWALK WIDERDON B.
El cliente no dejó un comentario.Noelle S.
The lock was super hard to align letters to put the password and open. Spent 30 minutes jiggling and tweaking letter alignment. Couldn't get lock to work proper on return so I locked key and lock in truck only to be told after, there is a drop box for key. I was informed the rental location had to call a locksmith to get the key, which I find very hard to believe, that a rental location doesn't have a spare key. Sounds pretty stupid to me if they can't predict this might happen!!!Jeffrey W.
The only issue I had was the website originally let me book the vehicle for 7:30am. But when it came time to confirm the reservation it said it wasn't available til 9am. Other than that, top notch service.Sonny E.
El cliente no dejó un comentario.Donna G.
El cliente no dejó un comentario.ROBERT B B.
The gage for the has wasn't working properly and we ended up putting about 100 dollars more fuel in there than we should havedelores S.
I don't care for the truck not being full of gas when picked up. The truck should be full when picked up and full when it is returned, this is a much easier way of doing it and less stressful for the customer, not too mention it appears as though it is a "gas grab" being perpetrated by UHaul. But I am sure that is not your intention, is it?Wayne H.
All good!ROD F.
El cliente no dejó un comentario.Bob D.
El cliente no dejó un comentario.Dominic B.
I am never using this fucking company againJAKE F.
El cliente no dejó un comentario.Joshua W.
When I picked up my truck, it had an old coffee cup in the floor, and coffee stains all over the cup holds in the cab of the truck.Rebecca B.
Service was great!mark S.
All goodLEWISPORTE C.
El cliente no dejó un comentario.Harold B.
Excellent customer serviceSTEPHEN B.
Only issue I have is that I had to buy a 7way to a 4 way adapter at $ 14.95 plus tax to get lights on the cube trailer or i wasn't allowed to leave the lot. These adapters should be on the trailer's or you should have to pay a refundable deposit when you take the unit.LEWISPORTE C.
El cliente no dejó un comentario.Bruce T.
I got the truck it had top soil and dirt in the box and coffee spilt in cab and food in cabGREGORY RICHARD L.
El cliente no dejó un comentario.bernice D.
Make sure that the uhaul is cleaned and doesn't smell like cigarettes. I am being charged extra money, when I was suppose to get money back. The gas that they said was in it wasn't the right amount and I am being charged extra. Very poor service and communication. I will not be using these services again.Cody S.
Have more variety of trucks not only 26 footsRODNEY C.
Need to completely overhaul the U-Haul mobile system pick up. The vast majority of the information you put in should be done long before you get to the pick up site, not in your car for 10-15+ minutes (such as taking your picture, adding in extra contacts, or your passport number etc.) In addition, the locks should be covered over in plastic boxes to prevent their freezing in colder climates. We had to breath on the lock and spent 5-10 minutes just trying to put in the code to unlock and get the key. It would also be a lot more efficient for everyone if the trucks came prefilled and you just topped it up before drop up, rather than having to take a picture of the gas gauge and estimate how much to put in it. The vehicle system itself though is rather good. The loading ramp makes moving big items relatively easy. Only things that would've been nice would be more grip in the back for walking on. Slowly started to become like an ice brink as we we're tracking in snow each time we came in and out.Paul P.
Excellent service and equipment ! Job very well done thank you soo much !!JASON REX H.
Excellent and very nice people to deal with.DECKER T.
Terrific service, very friendly staff. Would highly recommend to others. ¡Gracias!NORMAN JOHN C.
Excellent service - thank you for no charge when the truck and trailer were stuck in North Sydney because of washed out roads and inclement weather. Gander was very professional, helpful and happy to assist the customer.RANDYD H.
El cliente no dejó un comentario.Samantha S.
El cliente no dejó un comentario.RODNEY GLENN P.
The truck was swept and no garbage in the truck but the floor was a bit grimyBRUCE ROBINSON T.
Very helpful in info for next time I rent which will be within next two weeks. No issuesROSS R T.
El cliente no dejó un comentario.AMANDA LOUISE B.
El cliente no dejó un comentario.CURTIS A.
None,great service.GREGORY FRANCIS O.
Uhaul in my town didn't have anything available, sent me an hour out of town burning my own gas to get one. I should have kept trying to get a truck from another company or someone else.MICHAEL GREGORY H.
El cliente no dejó un comentario.Dean B.
service was awesome.JEFFERY FRANCIS W.
Very professional, takes care of the customer. Very friendly staff. Easy to talk to. Good experience.RICKY SHAWN H.
All good. Well pleased!BOYD JOHN G.
El cliente no dejó un comentario.CLARENCE JR B.
Guarantee pick update- not specific to location but U Haul policyJENNIE MYRA M.
I was told that I was being charged .89 per mile and when I got my invoice it was 1.43 per miles, they told me when I called but it doesn't add up right. I was supposed to be 185 miles x .89 but I got charged 200 miles @ 1.43AMBROSE JR W.
You're doing great.FRANKLIN R B.
El cliente no dejó un comentario.CALVIN H.
The person there guide me to the proper was for renting the uhaulMASIS N.
Friendly, helpful staff.DAVID C.
All good, ThanksDENNIS B.
El cliente no dejó un comentario.Tammy Ella B C.
Great job with no issuesALLAN B.
Great staff who were very friendly. The return process was very quick and Painless.Ben F.
El cliente no dejó un comentario.Adam Gerard L.
Greater selectionBRIAN WILFRED D.
If you charge a customer for bringing a truck back with too little fuel then you should compensate a customer when it is brought back with more fuel. Your policy regarding this stinks.ANDREW CALVIN W C.
El cliente no dejó un comentario.Robbie Joe Walla G.
$100 for locking the keys in the vehicle is a bit much.HOWARD D Y.
Everything went smoothly and in a timely matter,no issues whatsoever.Roger H P.
El cliente no dejó un comentario.daniel L.
El cliente no dejó un comentario.Barry R.
I don't have any comments on how to improve you guys did perfect truck was clean and fair prices!LEON SHELDON P.
El cliente no dejó un comentario.Jonathan W.
Like to see trailer brake on the trailer.Jeffrey David P.
It was closed over weekend, but did online and was a little confusing. Staff on opening day were excellent. I'm awaiting my email close out receipt from u haul main office no luck yet!LEONARD BRYAN S.
El cliente no dejó un comentario.jeff S.
El cliente no dejó un comentario.david B.
El cliente no dejó un comentario.ANDREW GRAHAM P.
My only challenge was I wanted to rent a trailer from St. John's and travel to Gander and back. The day I was going to pick up the trailer I was informed it was in Carbonear. That's an hour out of my way. What was supposed to be $29 rental turned into almost $300 because I had to get a trailer in Gander one way. The lack of inventory cost meRONALD WAYNE Y.
Service was great. Very friendly and helpful.DAVID J B.
I think your rentals should start off with a full tank of gas and be returned with a full tank of gas.Berkly B.
El cliente no dejó un comentario.Patrick W.
Professional, Knowledgeable & Friendly. Excellent Experience.DAVID S W C.
The truck as dirty and not disinfected and there was garbage left in the cab.Wade P.