Customer Reviews for Galvans Quick Stop Grocery
(Distribuidor de U-Haul del vecindario)

462 comentarios

2425 N 12th St   Abilene, TX 79603
(Btwn Mockingbird & Grape)

(325) 673-8306

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(325) 673-8306

2425 N 12th St
Abilene, TX 79603
(Btwn Mockingbird & Grape)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Always rent from Galvans - THE BEST service and great selection of trucks always. They are our go-to for uhaul rental!

James Z. 
Clasificación:
1.0

The manager Dennis yelled at us to shut up, our car dolly was not ready, he didn't have one that worked so he cancelled our reservation and yelled at us to leave the premises. Very poor CS will never rent there again.

VERONICA K. 
Clasificación:
5.0

I love the Galvans

CHRISTOPHER J. 
Clasificación:
3.0

Voice and make noticeable about no smoking policy

Brittany J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY LIN B. 
Clasificación:
5.0

Great experience, vehicle was freshly serviced for our long trip.

MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raquel R. 
Clasificación:
5.0

Quality service and excellent customer service every time! Hands down the best location/business to rent from!

DARIN Z. 
Clasificación:
5.0

Stella was extremely helpful and had me in and out fast.

Shawn J. 
Clasificación:
1.0

Cell service was terrible. Took over 30 minutes to complete the return after hours because web page wouldn't load. Needs free Wi-Fi location to complete after hours drop easier.

Marc K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY R. 
Clasificación:
5.0

The equipment was clean and worked perfect for a holiday vacation carrying excess supplies. Mrs. Galvan was quick personable and friendly. Really nice renting experience.

Sonci S. 
Clasificación:
5.0

Mrs. Galvan was AWESOME!!! A GREAT experience and a true lesson in customer service. I even found a new drink that I have always wanted to try to be very refreshing. I WOULD RECOMMEND GALVANS TO ANYONE!!!

TRACY C. 
Clasificación:
5.0

Ms. Stella was an Awesome Help with my Uhaul Rental, walked me through the reservation process over the phone and I was able to pick it up the same day! Ms. Stella even came back to work to meet me because I was the last person to pick up the Uhaul Van! It was clean and in Great condition for my cross country trip from Texas. Thank You All for Your Kindness and Wonderfull Help!!! : - )

STANLEY C. 
Clasificación:
4.0

I was scheduled to pick up my truck and trailer at S Clack street in abilene Texas at 7am. A couple days before they tell me i have to pick up the truck and trailer across town since they have the equipment i needed, thats what i was told. So at 7am that morning i go to the new location and it's closed. No one is there, i wait for 15 minutes then go to the original location on south clack. They tell me they are going to get someone to pick up the truck and trailer to bring it. Around 10 minutes later i get told that i have to go back. I get there and im told there's no utility dollys only appliance dollys. I wouldn't have had a problem but not only did i spend double the gas but i had to spend 2 extra on top of it. I love and appreciate everyones patience and respect but it is a bit frustrating when I feel like I'm not getting what i asked for. I will still of course be using uhaul in the future but i really hope in future occasions this doesn't happen. Thank you so much

Kasey V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brady A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mel H. 
Clasificación:
5.0

Excellent location. Super friendly and helpful. Absolutely would select this location in the future and highly recommend them for others! Thanks so much!

Steven P. 
Clasificación:
4.0

Stella is wonderful!!! She is kind and helpful and we couldn't have asked for a better person to help us with our rental.

David B. 
Clasificación:
5.0

Nothing i had best experience i have ever had.

TRACEY W. 
Clasificación:
5.0

This is a wonderful wonderful family who are courteous and compliant. I will return there.

Janet H. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

The best Uhaul experience we've had. Stella will the care of you.

Jeffrey G. 
Clasificación:
5.0

It was a last minute thing and they were so helpful. Fast service and super super nice. We will use them in the future!

VALERIE P. 
Clasificación:
5.0

When we initially scheduled or reserved at 1:15 the uhaul truck, we were called and informed the pickup time was needing to be pushed back 30 minutes to allow the truck to be dropped off and to be put back into the system. At 1:50 we arrived to pick up the truck. Upon arrival the employees stated they did not have a truck. When asked what there is to do? Their response was if we don't have a truck there is nothing to pick up. Without any notification or warning. After a long discussion the associates went out of their way to contact someone and they were able to help us find a truck for the same price. Uhaul should definitely fix this situation and it should not be acceptable to make a reservation and not have some sort of solution. Had these people not gone out of their way to help us we wouldn't have had a vehicle. Also I am still have to pay an extra hour which cost me 145$ For the movers to sit in the parking lot waiting for us to pick up the truck. Really upset at how uhaul put me in a serious bind time wise as well as financially.

KAYLAN RENE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
1.0

Dirty store and rude staff. I will be disputing the cleaning fee that was charged. The truck was clean and I took pictures.

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

The service i received was great!

JOHN HENRY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dylan M. 
Clasificación:
5.0

Outstanding service

WILFORD R. 
Clasificación:
2.0

The check engine light was on the truck and they said dont worry about it.

Trenton P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM K. 
Clasificación:
5.0

Super friendly staff. No issues at all.

Carlos C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAURUS T. 
Clasificación:
3.0

I place the blame on this rental fiasco on Odessa location on W. University. Once I arrived in Abilene, the previous trailer renter was 3 hours late in returning equipment. The Galvan store did what they could. This is by far the worst service I've had with Uhaul.

CARMEN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Jane C. 
Clasificación:
3.0

It was on Sunday. It was closing. So no interaction

Marina H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barbara L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tevin C. 
Clasificación:
2.0

I did U-Haul all threw my phone with pickup and drop off so I didn't have to go in anywhere. When I went in could barely understand the lady and her husband and neither wore mask.

Madison M. 
Clasificación:
5.0

Operator was very helpful in connecting the trailer and had a great personality.

Donald D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Alfredo S. 
Clasificación:
5.0

My recent experience renting a u-haul at Galvan's was great! I would recommend family and friends to Galvan's for their u-haul rental needs!

ANDREA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

Great experience just keep doing what they are doing

David C. 
Clasificación:
5.0

Stella was amazing and helpful.. the location is great for he North side of town!! Love that place and will use it and recommend it to everyone!

jolyn C. 
Clasificación:
5.0

No improvement needed

David E. 
Clasificación:
5.0

Everything was prefect. Amazing customer service!!

Eliza A. 
Clasificación:
5.0

Owner was extremely helpful and had excellent customer service! We will be returning customers!!

Lisa F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dawn O. 
Clasificación:
5.0

The people at this location were very friendly and helpful. A+++++

Jimmy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Treavor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

It was a great experience all was wonderful!

RENE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth P. 
Clasificación:
5.0

Friendly staff! Very helpful and quick to set me up with a uhaul I needed!

JACOB F. 
Clasificación:
5.0

Of all the times I've rented from UHaul, this was the most pleasurable. The people were some of the nicest I've ever dealt with.

Robert B. 
Clasificación:
5.0

Nothing, the people working here were the two nicest people ever. If I lived in Texas, I would give them all my business.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAMIKA H. 
Clasificación:
5.0

Extremely helpful family-run business. Went the "extra mile" to help me out.

DANIEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY D. H. 
Clasificación:
4.0

Very nice people. Uhaul was a little dirty.

Matthew G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ADAM HAMILTON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody S. 
Clasificación:
5.0

El cliente no dejó un comentario.

leeann P. 
Clasificación:
4.0

Check in took a long time but I think it was due to u-haul's computer being done. I have noticed that when I rented previously it always seems to take a long time to check in. Need to get faster computers.

Jeffry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri A. 
Clasificación:
2.0

I had reserved blankets, utility dolly and furniture dolly. This location didn't have any of this, so I had to drive to another location to pick it up. The truck was new and clean in the cab. The trailer was dirty and still had blankets and an appliance dolly still in the back.

Lee N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis L. 
Clasificación:
2.0

I made reservations online and there was no one there to accommodate my reservations at the time. I had to wait 30 minutes to get my rental done.

Trenishia P. 
Clasificación:
5.0

MEverything was great. The customer service was excellent. I would use them again and again

Marc L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
5.0

N/C

Herbert N. 
Clasificación:
5.0

The people at Galvan were professional, very helpful, and extremely pleasant. They answered every question I had, and they even answered questions I didn't have. They are wonderful people.

Joel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

On site personnel were very good and very friendly

Kendall B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alex A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

Absolutely great!!!! Amazing people nice and friendly! I would definitely recommend and use again!!!!

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

Not in the best part of town. Staff was great though

Peter A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy V. 
Clasificación:
5.0

Every employee was nice and polite

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony T. 
Clasificación:
5.0

Nothing. Galvan's Quick Stop Grocery made the process very easy, did it in a timely manner, and were very nice to do business with. This was my first time renting a Uhaul and they made sure it won't be my last.

MIKE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Great people and service. You can not go wrong with this location. Once again great people !!

Weldon K. 
No se han enviado comentarios para esta ubicación.

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