Customer Reviews for Gallart Oil Corp
(U-Haul Neighborhood Dealer)

321 reviews

7850 NW 74th St   Medley, FL 33166
(@ Palmetto Expwy)

(305) 591-3601

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 8:30 am–3 pm

Services at this Location:

Contact Us

(305) 591-3601

7850 NW 74th St
Medley, FL 33166
(@ Palmetto Expwy)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: 8:30 am–3 pm
No photos available
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Diosen Castillo 
Rating:
5.0

Ok

Leonardo Baute 
Rating:
5.0

Customer did not leave a comment.

Jose Sanchez 
Rating:
3.0

El trato fue algo grosero de parte de un trabajo, el camión estaba sucio.

Alfredo Arquechida 
Rating:
5.0

Customer did not leave a comment.

Mizael Ponce 
Rating:
2.0

Customer did not leave a comment.

Alejandro Zamora 
Rating:
3.0

Customer did not leave a comment.

Andres Alzate 
Rating:
1.0

Very rude customer service. The trunk was not clean inside.

Ruben Mata 
Rating:
5.0

Customer did not leave a comment.

CARLOS MARIN 
Rating:
5.0

Customer did not leave a comment.

Jesus Pineda 
Rating:
2.0

The person in charge was nice and kind but the vehicle was not clean

ROBERTO WEISSMANN 
Rating:
5.0

Customer did not leave a comment.

Eliane Kovacs 
Rating:
2.0

The truck had trash inside, the windshield was so dirty I couldn't look out, and there was no water to clean it.

Jose Zuniga 
Rating:
5.0

All very good

JOSE MATOS 
Rating:
3.0

I returned my vehicle after hours.

MIKE ALBARRAN 
Rating:
5.0

Customer did not leave a comment.

eliecer leyva 
Rating:
3.0

The truck didn’t have A/C. They didn’t have moving pads. There was a empty water bottle in the truck

Rafael Padron Nunez 
Rating:
5.0

The personal was great and courteous, but the van was dirty on the cargo area

Alberto Acosta 
Rating:
5.0

Customer did not leave a comment.

Gina Aretuo 
Rating:
5.0

Customer did not leave a comment.

Argelio Bacallao 
Rating:
5.0

Customer did not leave a comment.

winkelman josue 
Rating:
4.0

Van rented smells strong to cigarrera or other odors !! Much better to use a ambiente deodorant !!

Carlos Ruiz 
Rating:
2.0

There’s no AC on the truck

RAYMOND AZAR 
Rating:
5.0

Customer did not leave a comment.

Michel ROCA 
Rating:
4.0

Check in and check out was so quick and smooth. It was a good experience except the truck was really old, air conditioning didn’t work, and steering was a little loose.

Joy Noonan 
Rating:
1.0

Best attention to the client, the trucks no a/c

SERGIO MAZZOTTI 
Rating:
3.0

The truck has a very important problem with the direction or stearing gears. And has a problem with the transmition. I believe the truck is a dangerous machine to drive.

Armando Concepcion 
Rating:
5.0

The person in the office was so helpfull at. The time of rental everyrhing went so smoth thanks

MARTIN MEJIA 
Rating:
5.0

Customer did not leave a comment.

ARTURO RINCON PEREIRA 
Rating:
4.0

Customer did not leave a comment.

Rahul Bhimani 
Rating:
4.0

The truck could have been cleaner but the employee was helpful and it was an easy experience.

Julimar Fropo 
Rating:
3.0

Have moving items for sale and rent

Thomas Pichardo 
Rating:
5.0

Customer did not leave a comment.

Leandro Gomez 
Rating:
5.0

Customer did not leave a comment.

Michele Anselmetti 
Rating:
4.0

Customer did not leave a comment.

LAURA HERNANDEZ 
Rating:
5.0

Good services

Gonzalo Tamayo 
Rating:
2.0

Bad attention from front desk

Ruben Hernandez 
Rating:
5.0

Customer did not leave a comment.

Shari Ocampo 
Rating:
5.0

Customer did not leave a comment.

Libardo Arikape 
Rating:
5.0

Customer did not leave a comment.

VICTOR POLO 
Rating:
3.0

The truck has to be clean. It didn’t smell good the motor was making a super loud noise and the wipers didnt work. I felt unsafe and dirty after this experience.

Maria Rodriguez 
Rating:
1.0

They hold too much money for no reason too many days

Lieniel Leon Paz 
Rating:
5.0

Improve the wait time for the Keys after reservation had been made a day in advance.

Rafael Trujillo Lovaton 
Rating:
4.0

Muy bueno el servicio, lo único es que no se si entendí bien pero me habían dicho que el alquiler era por 24 horas y el mismo día me enviaron un mensaje y un correo diciendo que ya tenia que devolver la unidad... osea lo útilice 7 horas de 11 am a 6 pm, por lo demás estuvo bien Very good service, the only thing is that I don't know if I understood correctly but they had told me that the rental was for 24 hours and the same day they sent me a message and an email saying that I already had to return the unit... I mean, I used it 7 hours from 11 am to 6 pm, otherwise it was fine

Rolando Simonovis 
Rating:
4.0

Customer did not leave a comment.

Mauricio Ochoa 
Rating:
5.0

Customer did not leave a comment.

Rogelio MEDEROS 
Rating:
5.0

Customer did not leave a comment.

Jose Rodriguez 
Rating:
1.0

The entire rental experience was well below what should be considered to be basic customer service. To begin, the equipment that we pre-paid for, a furniture and regular dolly along with furniture blankets, was not available when we picked up the truck. Of course, we relied on this equipment to complete our move. The representative at the pick up site suggested that we attempt to drive to the official Uhaul store where they could rent us the equipment. Further, the truck we rented only had a quarter tank of gas - meaning that upon return we would need to fill the truck up to precisely a quarter tank or face additional charges. This also meant that we would need to put gas in the truck almost immediately after renting, which was a major inconvenience considering we had a fixed window of time in which to use our apartment's moving elevator. Once we arrived at the official Uhaul store to ask for the rental items that were supposed to be in the truck per our contract, we had to wait in a long line only to discover that they did not have a furniture dolly for rent. However, Uhaul had no problem SELLING a furniture dolly to us. Because we needed the furniture dolly to move, we bought the dolly. Overall, this was a terrible experience that only added to the stress of our moving day. The failure to provide the agreed-upon equipment and small amount of gas in the tank completely upended our plans and nearly cost us extra money to complete our move. Everyone we encountered was either blatantly unfriendly and disrespectful or could not have cared less to provide customer service. Will not likely use Uhaul again.

Jacob LaCroix 
Rating:
5.0

Excelente atención, amable y muy educado este sr, lo recomiendo con los ojos cerrados y lo volveré a usar más seguido.

Julio Blanco 
Rating:
3.0

Very friendly rep

Felix Gonzalez 
Rating:
3.0

Customer did not leave a comment.

JOHANNES THOLENAAR 
Rating:
5.0

Customer did not leave a comment.

Marcos GutierrezMalave 
Rating:
4.0

Good service & quick pick up.

kevin triana 
Rating:
5.0

Customer did not leave a comment.

Edgard Forte 
Rating:
4.0

Review license and photo the day before

Miguel Marin 
Rating:
5.0

Customer did not leave a comment.

Rosemary Hurtadosanchez 
Rating:
5.0

A Android app would improve the user experience.

Eduardo Dias 
Rating:
5.0

Customer did not leave a comment.

eduardo silva 
Rating:
1.0

This comment is for both U-Haul corporate and this location. We booked at 20' truck on March 3 with a pick up on March 11 at 10am in Hollywood, FL, approximately 15 minutes from our home. I pre-paid the reservation which was confirmed the day before pick up at this location at 10am. When we got there, a 20' truck was sitting in the parking lot but the shop was not open. When the shop owner showed up at 10:30, we were told that, despite the paperwork in our hand, that wasn't our truck and they has no reservation for us. When I called U-Haul and finally got through I was told that our assigned pick-up was in a town almost an hour away. When I explained that it was unacceptable as 1) this was NOT the location on our confirmation nor was I told it was changed to one so far away and 2) we have movers scheduled to arrive at 12pm and there is no way we could get there and back in time. We asked why we could not take this available, un-rented truck that was sitting right in front of us at the location WE WERE TOLD TO COME FOR PICK UP, we were told no, the "system" doesn't work that way. Um, WTF? Numerous calls and being transferred from one department to another after talking with 15 different people, we were finally sent to an absolutely HORRIBLE location in a sleazy part of Miami. By the time my husband got there, the attendant was rude, insulting, and left him sitting there for 45 minutes. By the time he finally got on the road almost three hours from the time we were to pick up the truck at a pre-paid, pre-assigned location somewhere else, the check engine light came on. The U-Haul corporate scheduling, dispatch and customer service is white hot mess. Save yourself a great deal of aggravation as well as a total waste of time and money. If you must do DIY, call Penske, call Enterprise, call anybody but U-Haul. Oddly enough, their headquarters are here in SoFlo so you'd think the process right in their proverbial back yard would be better managed. But no, U-Haul is They're Awful.

Michael Carlin 
Rating:
5.0

Customer did not leave a comment.

Eddy Vazquez 
Rating:
5.0

Customer did not leave a comment.

RAFAEL MARTE 
Rating:
5.0

Customer did not leave a comment.

JOSE NUNEZ 
Rating:
3.0

Vehículo sucio y sin agua en el limpiaparabrisas

NICK HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

NIXON ROUSSEAU LANDAETA 
Rating:
4.0

Customer did not leave a comment.

TOMAS GARCIA 
Rating:
5.0

Very good

Washington Hilbay 
Rating:
1.0

Armando rental clerk bad attitude. Truck was dirty and smelly…

ricardo pulido 
Rating:
5.0

Customer did not leave a comment.

Anar Gafarov 
Rating:
4.0

Customer did not leave a comment.

LUIS ARROYAVE 
Rating:
5.0

Customer did not leave a comment.

EDGAR BALLACHE 
Rating:
5.0

They were so kind. Thanks

ANGEL LONBARDI 
Rating:
5.0

Ese lugar es excelente

Nicolas Estrella 
Rating:
4.0

Customer did not leave a comment.

Luis Luis 
Rating:
1.0

I had originally made a reservation to pick up from this location and drop off the truck at a different location. The employer who checked me in for my pick up changed my drop off location despite me explaining to him that I had already done a reservation. When I went to drop off the rental truck I had to wait 1 hour on the phone for customer service to change the drop off location back to my original choice. Horrible experience!

Rolando Pizarro Rodriguez 
Rating:
3.0

the truck was extremely dirty both inside and outside

MELISSA AVILA 
Rating:
5.0

The employee on staff was very helpful.

Dwayne Joseph 
Rating:
5.0

Good

fernando escuela 
Rating:
5.0

Customer did not leave a comment.

William Rodriguez Marquina 
Rating:
4.0

Customer did not leave a comment.

OSCAR FRANCO GUEVARA 
Rating:
5.0

Customer did not leave a comment.

FERNANDO BOHORQUEZ LEAL 
Rating:
5.0

Thanks a lot Uhaul 🙏

JESUS TINEO 
Rating:
5.0

Customer did not leave a comment.

Chayanne Rodriguez 
Rating:
5.0

Exelent services!!

MICHAEL SALICIO 
Rating:
5.0

Customer did not leave a comment.

Emanuel Ojeda 
Rating:
5.0

Customer did not leave a comment.

JEAN-MARIE LEGAGNEUR 
Rating:
5.0

Customer did not leave a comment.

fernando castillo 
Rating:
5.0

Customer did not leave a comment.

Andres Monclou 
Rating:
2.0

Was a very bad office, mirror hear was broken and owner verey unpleasent. I had a lot of problems with the helpers contracted as well

katia martins 
Rating:
5.0

Customer did not leave a comment.

Jonathan Brenes 
Rating:
2.0

La atención no fue adecuada

Jose Ruiz 
Rating:
1.0

When we arrived in the first place the truck that we had alrealdy reserved was not avaiable. It was needed to go to another address and there we took an old truck without any inspection, what was a trouble in the dropp off, because we could not prove the old damages.

LEANDRO GODOY RODRIGUES AURI 
Rating:
3.0

I could not stand close to the employee while he was using my card to charge and I can't see what his doing with the contract all the time he talk me be outside even from the window, there he also gave me another reservation early than I needed, this is why I have to call to main center office.

tamara alvizures 
Rating:
5.0

Customer did not leave a comment.

OMAR DELASALAS 
Rating:
5.0

The equipment was clean. Exchanged trucks do too bad brakes.

John Gonzalez 
Rating:
5.0

Excellent experience. Everything went quick and easy.

Michael Davila 
Rating:
1.0

I had to move locations which added extra miles to my trip. In addition, the brakes on the truck are completely wasted. I had to downshift and use the emergency brake in order to stop as the brake pedal was hitting the floor. This truck requires immediate attention.

Freman Paez 
Rating:
1.0

My reservation was for 10:00, when I arrived I was told the truck was not available. I then had to go to a second location, where I was told the truck was leaking power steering fluid. The third location I was sent to finally had a truck that was a different size than what I had reserved. The overall experience was horrible.

Robbin Lowe 
Rating:
5.0

Customer did not leave a comment.

Nelson Ortega 
Rating:
5.0

Customer did not leave a comment.

Carlos Medina 
Rating:
2.0

The truck has a "loose steering" the A/C change the mode by itself. But the worse is that the representative told me that the truck was FULL of gas. I did not pay full attention to the fact that was NOT completely full. I lastv2 hours, i table 44 miles mainly in a highway. I put 4.76 gallons to let the gas meter to be at the same position that I received. But the U haul guy told that it was not enough. I then put 5.74 gallons until it got completely full. How can you explain that this small truck used more than 10 gallons of gas on 44 miles in a highway (Palmetto). This confirm that the tank was not completely full as the guy indicated in the inspection sheet

Luis Balbas 
No reviews have been submitted for this location.

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