Customer Reviews for Gallart Oil Corp
(Distribuidor de U-Haul del vecindario)

Clasificación:

2.0

La atención no fue adecuada

Clasificación:

1.0

When we arrived in the first place the truck that we had alrealdy reserved was not avaiable. It was needed to go to another address and there we took an old truck without any inspection, what was a trouble in the dropp off, because we could not prove the old damages.

Clasificación:

3.0

I could not stand close to the employee while he was using my card to charge and I can't see what his doing with the contract all the time he talk me be outside even from the window, there he also gave me another reservation early than I needed, this is why I have to call to main center office.

Clasificación:

5.0

The equipment was clean. Exchanged trucks do too bad brakes.

Clasificación:

5.0

Excellent experience. Everything went quick and easy.

Clasificación:

1.0

I had to move locations which added extra miles to my trip. In addition, the brakes on the truck are completely wasted. I had to downshift and use the emergency brake in order to stop as the brake pedal was hitting the floor. This truck requires immediate attention.

Clasificación:

1.0

My reservation was for 10:00, when I arrived I was told the truck was not available. I then had to go to a second location, where I was told the truck was leaking power steering fluid. The third location I was sent to finally had a truck that was a different size than what I had reserved. The overall experience was horrible.

Clasificación:

2.0

The truck has a "loose steering" the A/C change the mode by itself. But the worse is that the representative told me that the truck was FULL of gas. I did not pay full attention to the fact that was NOT completely full. I lastv2 hours, i table 44 miles mainly in a highway. I put 4.76 gallons to let the gas meter to be at the same position that I received. But the U haul guy told that it was not enough. I then put 5.74 gallons until it got completely full. How can you explain that this small truck used more than 10 gallons of gas on 44 miles in a highway (Palmetto). This confirm that the tank was not completely full as the guy indicated in the inspection sheet

Clasificación:

4.0

Good Service and good experience

Clasificación:

5.0

Great Location. Edwin was courteous and very client service oriented, Unfortunately there is a charge for $14.00 (SafeMove) that I did not select, and would like to be refunded. Stay Safe.

Clasificación:

5.0

Everything was perfect and have rented small trucks for years from this location .... Great people !!!

Clasificación:

3.0

N/C

Clasificación:

3.0

Friendlier service and Cleaner vehicle

Clasificación:

5.0

Quick to rent and return truck. The agent was very pleasant to deal with.

Clasificación:

1.0

Get new trucks and more wheels for “26” truck it is disgusting in there dirty masks

Clasificación:

3.0

Gentlemen sending equipment out was great but the truck was ABSOLUTELY FILTHY. It was old and beaten up. So bad in fact, that doing a walk around/inspection would have been useless. Worst truck I've rented and I've rented a lot of uhaul trucks!

Clasificación:

1.0

La persona que me atendió fue grosera y me trato como si yo fuese su empleado o le pedí el camión prestado, de verdad tienen que poner personas con experiencia y educación,

Clasificación:

2.0

I was charged a $25 cleaning fee for a truck that wasn't spotless when I got it. I left the cabin exactly as I found it and swept the rear box after I finished with the truck. I'd like a picture of what exactly was “cleaned” that constituted at $25 charge.

Clasificación:

5.0

All good

Clasificación:

5.0

FREQUENT USERS LIKE ME WILL SHUT HAVE A DISCOUNT

Clasificación:

5.0

Exelente Atención. Muy Contenta con el Servicio al Respecto

Clasificación:

5.0

Was perfect. Thank you

Clasificación:

1.0

The truck had a literal roach inside of it and empty cans of soda. The employee was not very nice and even wanted cash payment to put gas. Awful experience.

Clasificación:

5.0

All perfect, very kind ur operator

Clasificación:

5.0

Well the back of the truck was dirty, truck direction was horrible was turning the steering wheel to other way. But rest was fine.

Clasificación:

5.0

El Sr. Es muy gentil y amable. Todas las unidades están bien cuidadas. Es muy grato trabajar con esta Agencia.

Clasificación:

1.0

El servicio fue muy malo, la persona que me atendió al momento de regresar el camión, me dijo que faltaba más gasolina de la que claramente estaba marcada en mi contrato, le dije que ya lo había revisado y me dijo de manera grosera y amenazante , que si no le ponía más gasolina me iba a ser un cargo de $40 dólares adicionales. Para no ser suficiente, el encargado de recibir el vehículo me grito porque había un poco de polvo en la parte de atrás del camión, yo le respondí, que solo había rentado el camión para cargar unos muebles, y me dijo de manera agresiva que tenía que limpiarlo. Realmente estoy muy desepcionado del servicio. No volveré a usar el servicio de ustedes

Clasificación:

5.0

friendly, helpful, accommodating. great experience!

Clasificación:

5.0

very pleased

Clasificación:

4.0

The gentleman I dealt with had a terrible attitude. Both when I picked it up, and when I returned it. Absolutely horrible.

Clasificación:

4.0

Armando is always great with a smile on his face at all times. He makes my experience a good one every visit. The truth is that he is the reason why I return to do business when its need it. Overall good vibe and clean equipment.

Clasificación:

4.0

Problem is only with my first and last name may name is Andrzej Przybysz if the Mistake is still on Your computer I have call the Police department on using may driver id.

Clasificación:

5.0

Gracias por todo el apoyo

Clasificación:

5.0

Armando was great help as always. I never have any problems with him. He takes good care of me every time. I will be coming back to see him if need it.

Clasificación:

3.0

I should have double check the mileage when I first received the truck because I truly believe he overcharged but due to the fact I did not check I have nothing to go on. But the truck was in decent shape and the gentleman was very nice

Clasificación:

1.0

Rent an office,so customers will not stay under the rain during a transaction

Clasificación:

1.0

So bad and unclean, very rude the guy! I never go back to this store

Clasificación:

1.0

Terrible experience

Clasificación:

3.0

That location the charged for the mile 1,19 per mile very expensive . I was pay in other location 0.99 per mile

Clasificación:

5.0

THE GENTLEMAN THAT HELPED ME WAS OUTSTANDING!!!! I DONT REMEMBER HIS NAME!!!! Thanks!

Clasificación:

2.0

make sure there is oil in the engine, had to put oil in, windshield was filthy with no washer fluid to clean,

Clasificación:

5.0

we will do magain

Clasificación:

4.0

The Truck had empty cups, dirty napkins, female underwear inside and the floor of the truck was full of dirt. Also, the bed of the truck (cargo area) had a broken belt, a dirty cloth, three slices of pizza, a couple plates, rocks and screws. And I had made a reservation without the protection plan and then it was added without my knowledge last minute.

Clasificación:

1.0

They deliver the truck without gasoline and dirty, without light of road, and worse they call you and tell you that they will put a charge for not clean. These workers are a lack of professionalism. It's the worst location in South Florida.

Clasificación:

1.0

The owner was rude person, the tank was full and he told me that hace to put gas until de tank is over pass I have the picture and I never recomend this place a terrible experience

Clasificación:

5.0

All good

Clasificación:

5.0

Easy

Clasificación:

5.0

Excellent customer services

Clasificación:

5.0

The ageant was very friendly and very professional. I will rent from that location again

Clasificación:

5.0

The agent at the u haul was excellent

Clasificación:

4.0

It was in a gas station The gentlemen was eating And watching the World Cup. The parking was terrible,

Clasificación:

3.0

one of the tires was low

Clasificación:

3.0

The dependant was so friendly and helpful. Thank you..!

Clasificación:

4.0

Easy for rent I like...

Clasificación:

1.0

I was charged 61.95 while my bill says 49 something. Extremely rude to blatantly lie and charge someone an excess amount of what they expected to be charged

Clasificación:

1.0

is very bad business the attention bad too

Clasificación:

2.0

Train your people in your new system. And better the internet service.

Clasificación:

5.0

Extraordinario servicio al cliente

Clasificación:

4.0

The gas station should work to equip the unit at night

Clasificación:

5.0

Excelent costumer service and fast set up

Clasificación:

5.0

Everything was great

Clasificación:

1.0

I reserved and paid over the phone for a truck with a lift. They gave me a truck with a ramp. I want a full refund. I had to find a forklift to be able to use the truck.

Clasificación:

5.0

Armando was an absolute pleasure he has awesome customer service skills smooth even though it's a small booth/gas station but he's a beast and manages very well .

Clasificación:

5.0

First time using U-Haul strictly by phone. Very easy and convenient. Gracias