Customer Reviews for Furniture Design
(U-Haul Neighborhood Dealer)

55 reviews

2615 N Orange Blossom Trail   Kissimmee, FL 34744

(321) 337-0298

Office Hours

  • Mon-Thur: 10 am–3:30 pm
  • Fri: 10 am–6:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(321) 337-0298

2615 N Orange Blossom Trail
Kissimmee, FL 34744

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–3:30 pm
  • Fri: 10 am–6:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The location had the truck but was unable to rent me the truck. They did not know how to rent me the truck. I had to spend over an hour on location and rent it with a U-haul representative over the phone after 30 mins on hold. The truck clearly had an animal dead somewhere hidden in the cab. It was so aweful smelling, but there were no other 26' trucks available anywhere, so I had to endure the several hours of driving with the smell.

Ben Graves 
Rating:
5.0

That Location everyone alway pleasant and kind the lady there is best she alway good

Allan Dupa 
Rating:
1.0

The location I rented it from was unprofessional. It was an offsite furniture store where they had the truck . The owner of the store didn’t show up till 2hrs later then the rental agreement which caused delays . Then , she didn’t know what to do. The worst part is that I was getting charged everyday for the same rental because they never closed out the agreement.

Victor Picado 
Rating:
5.0

Excellent service!

joe satorre 
Rating:
5.0

The lady was very nice and helpful. 5 Stars!

STEVEN KOSS 
Rating:
5.0

Customer did not leave a comment.

Derek Olker 
Rating:
3.0

Customer did not leave a comment.

FRANK MCCRAY 
Rating:
5.0

Customer did not leave a comment.

NYDIA RIVERA 
Rating:
5.0

Put A/C in truck did not work

robert muniz 
Rating:
3.0

the tank was not full when I got the car and was charged 6 dollars. it took me more than 30 minutes to get the key

SERGIO JUNIOR 
Rating:
5.0

every one at that store is alway very very nice and helpful the lady there is one of most lovely person there she go all the way outfor each customer

furniture design 
Rating:
3.0

I did not like my mobile experience booking the truck and storage. Feels like UHaul is grabbing for money around every turn, didn’t appear to have all options available, and when I needed to pick up the truck, doing it with the mobile app was a complete let down. Had to go in and the check-in with the building manager. The truck itself was great.

Ernesto Salinas 
Rating:
5.0

Great customer service!!!

Jose Otero 
Rating:
1.0

No especifican bien la cantidad del servicios Para luego descontar de la tarjeta más dinero

kiaraliz ramirez 
Rating:
5.0

Really nothing it went very smoothly. The agent called me to make arrangements for pick up.

michael lachance 
Rating:
3.0

Customer did not leave a comment.

Brian Ehemann II 
Rating:
2.0

Better customer service. I had an appointnet for 10 30 and ended up leaving almost at 12 . Apperantly the system was down or something . But i didnt even get a compensition for wasting an hour and a half of my time which i barely had, since i work two jobs .

Jeancarlos Batista 
Rating:
5.0

make sure what is ordered is delivered... blankets were not in the truck. credit was issued though

LISA PROSEN 
Rating:
1.0

Customer did not leave a comment.

Sonia Velarde 
Rating:
1.0

Extremely rude ,didn't want to accept the drop off truck he said he didn't have space but it showed on file with confirmation where to drop it off, he threw my husband pit of the store and threw the keys at him,I had to call the manager name Terry to pick it up...

Glenda Alvarez 
Rating:
5.0

Customer did not leave a comment.

Melissa Santiago 
Rating:
5.0

Customer did not leave a comment.

SHAMEER HASSAN 
Rating:
5.0

Customer did not leave a comment.

SHAMEER HASSAN 
Rating:
5.0

Customer did not leave a comment.

Maria Santiago 
Rating:
4.0

Customer did not leave a comment.

Augusto Valbuena 
Rating:
3.0

Take the sticker that says fuel efficient off. I have a tiny coupe car that I was towing and I went from Orlando, FL to Burlington, NC. On average I got about 13 mpg. There is nothing "fuel efficient" about that. Luckily I had some extra money to spend or I wouldn't have been able to afford the gas for the trip. Also the chains were so twisted on the tow dolly I couldn't make a full turn out of the Uhaul location. I immediately had to pull over and re-do the chains within 5 minutes of starting my trip

DeQuan Beasley 
Rating:
5.0

Customer did not leave a comment.

william perez 
Rating:
5.0

the service was best always that is best u-dealer every one there is alway nice

allan dupa 
Rating:
5.0

Customer did not leave a comment.

evelyn diaz 
Rating:
5.0

great customer experience

SANJA MRKAJA 
Rating:
1.0

They said the milea was .69 cents now they charge me .89 cents and i drove just 28 milea and they charge me for 59. Worst service ever Thank you

MILTON MEIER 
Rating:
5.0

I love going to that location the people there is alway kind and helpful alway treat you like family that is very good

TESSA DUPA 
Rating:
5.0

the people they is alway very kind and friendly they make sure that everything go well for you

Tessa Dupa 
Rating:
5.0

FOR NEW PEOPLE DOING THE U HAUL THEY WAS VERY GOOD AND FRIENDLY

TESSA DUPA 
Rating:
5.0

Customer did not leave a comment.

ALBA ARAUJO 
No reviews have been submitted for this location.

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