Customer Reviews for Funky Town Vintage
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

32 reviews

1165 Wehrle Dr   Williamsville, NY 14221

(716) 634-0328

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(716) 634-0328

1165 Wehrle Dr
Williamsville, NY 14221

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

After 30mins of waiting to figure out how to get the key, I had to run the truck an additional 25mins to defrost the 4” thick ice all over the truck. While still in the lot, the windsheild wiper was broken off and when I called to report it I now am finding out I might have to pay for something that was broken prior to me even getting the truck. HORRIBLE EXPERIENCE!!

Lucy Burkhart 
Rating:
5.0

Customer did not leave a comment.

Stephen Lane 
Rating:
5.0

Customer did not leave a comment.

Lisa Allen 
Rating:
4.0

Customer did not leave a comment.

Robert Colson 
Rating:
5.0

It was evident that there was smoking in the cabin and the smell was obvious. No smoking decals are clearly posted on the driver and the passenger windows. I did provide that feedback to the rental location. The location employees were very helpful and provided excellent customer service.

DALINDA ROTH 
Rating:
4.0

Very nice people at this location and friendly service, but…Received 6x12 cargo trailer with bone dry brake fluid reservoir. Had to fill it multiple times on trip so it had a leak. One of the tires had very low pressure, filled it to recommended pressure and it steadily dropped during trip due to what I discovered was a screw in the tire that luckily did not blow out during the trip. The front of the trailer leaked and everything packed in the front was wet on bottom when we arrived. This must have been a known issue judging by the amount of caulk that had been applied on the interior seams. I do just want to say that I have rented vehicles and trailers from U-Haul for decades and this is the first time I have had issues. So this does not detract from my overall good opinion of U-Haul. I will rent from them again.

Matthew Cahoon 
Rating:
5.0

Customer did not leave a comment.

Charles Ison 
Rating:
4.0

Kim was very pleasant and helpful. Unfortunately none of us knew how exactly to hitch the trailer up. Next time will be a breeze. I will be using them at least once more for a trailer and once for a truck.

james durak 
Rating:
1.0

So the lady called me as we were on our way to the place saying that we were late and that there was someone there waiting to rent our uhaul. I told her that we didn’t realize there was a scheduled drop off time but that we just had to stop to fill the tank and we’d be there in a few minutes and she said ‘no worries’. We arrived 15 minutes after our apparent scheduled drop off time and she said ‘great, thanks!’ Yet within minutes after we left there, I got a notification saying they charged our card almost $60 more! The email said it was a $40 additional day fee and no explanation on the other $17. But we had rushed to get this to her and were only 15 minutes late! Had we known she was going to charge us for the entire day, we wouldn’t have knocked ourself out trying to get it to her. We wanted to turn around and go back to get the truck we just paid to use another day!! Not cool.

Joseph Verdaasdonk 
Rating:
1.0

Charged me for gas even though I filled the tank up. Charged me for extra mileage even though the location I booked a truck wasn’t available and I had to go farther to get my truck. I booked the truck 2 months in advance and it still wasn’t there.

Brookelyn Pettigrew 
Rating:
3.0

The agent added the $8 insurance without my knowledge. I did not want the $8 insurance.

Carl Larson 
Rating:
3.0

Don't overbook trucks to the minute. Don't charge me $40 for being 40 minutes late when you make people drive 90 minutes to get their equipment at a secondary location.

Matt Newmark 
Rating:
5.0

The woman who rented to me was very nice and knowledgeable.

Aaron Burkhardt 
Rating:
5.0

Excellent drop off location.

Karen Nunnenmacher 
Rating:
3.0

Customer did not leave a comment.

Jacob Krogstad 
Rating:
5.0

Was just a drop of location, so I did not interact with anyone.

Thaddeus Zientek 
Rating:
5.0

Customer did not leave a comment.

Darren Loucks 
Rating:
3.0

Customer did not leave a comment.

Craig Wolbert 
Rating:
5.0

The phone app didn’t work. Had to call the 809 number for help. Took 45 minutes to at the truck.

Thomas Fischer 
Rating:
5.0

Customer did not leave a comment.

Andrew Faber 
Rating:
5.0

The website for remote confirmation, pickup, and drop off (mostly pickup) is terrible.

Jesse Baldwin 
Rating:
1.0

Customer did not leave a comment.

Lisa Wood 
Rating:
5.0

Customer did not leave a comment.

Phillip Galbo 
Rating:
5.0

Customer did not leave a comment.

michael clark 
Rating:
3.0

The app is absolutely terrible and cost me 20 mins during the pick up

Theodore Schulefand 
Rating:
5.0

don't tell me I have a guaranteed reservation when you know that there's a chance the equipment won't be returned in time for me to have it.

Paul Pouthier 
Rating:
5.0

Drop-off was conveniently located right next to the BUF airport, where I needed to go.

MATTHEW Hinton 
Rating:
5.0

The camera via website to capture the odometer and gas level was not working. Therefore, I called the customer service and was advised to send the photo by email.

Sherif Ragab 
Rating:
1.0

Look at the order and fullfil it. I ordered a utility dolly but didn't get it. It made my move way more difficult. Also, I didn't get my money back for the charge for utility dolly yet.

Nazmul Islam 
Rating:
4.0

Customer did not leave a comment.

Kim Stock 
Rating:
5.0

Customer did not leave a comment.

Lisa Allen 
Rating:
1.0

Worst location I've ever been to. Disorganized, charged me double the online quote and took me 2 hours for them to actually give me the truck and still started the time and charged me for the 2 hours I waited. If zero stars was a business it would be this place.

Jessica Laspada 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top