The vehicle was received with a missing sensor gas cap, so we spilled a lot of gas!Alma B.
Customer Reviews for Fullerton Liquor
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Again, friendly and helpful people on the return side as well.Jeanie S.
Why did I got charge 2 rental periods? why the place doesn't have a parking to park my personal car? it makes me return to my house and call LIFT for a ride, it caused me a lot of delays hitting the rush hour/traffic, of course I will be returning the unit later, but charge double for couple hours? it is ridiculous, I need an answer from the uhaul people. by the way, charging like if there was someone waiting to rent it, when I picked up the unit, it looks like it was abandoned in there, the cargo place filty with a sort of oily substance , windshields dirty by rain and dust, fender all splashed since the last rain, is this how you call it clean? I returned in the same fashion and I called clean too. I need some body to contact me and explain the charges. Osvaldo Sanchez Email me better (do not call)Osvaldo S.
Well organized and love everything being electronic.Raheel M.
El cliente no dejó un comentario.Gonzalo N.
El cliente no dejó un comentario.Steve M.
The owner/manager was using profanity because I put the keys into a key drop box (like I was asked by U Haul) instead of giving them to him (didn't even know if he was the manager or someone else)Artur L.
Customer drinking outside the liquor store we're in the way and we had to wait for them to move there vehicles before we could leave.KIMBERLY C.
El cliente no dejó un comentario.Rosemary M.
El cliente no dejó un comentario.jason K.
El cliente no dejó un comentario.jason K.
El cliente no dejó un comentario.Jaime N.
El cliente no dejó un comentario.Mehdi S.
This was a horrible experience. Not only I was moved from .5 miles to 25miles away from my initial pickup sport, but the guy who was in charge was all grumpy and yelling at everybody and the place was filthy as well as a small of weed. He didn't let me park my car said that it will be towed and gave such a hard time to other customers yelling at them. I will never go there again. And for Uhaul, they made me drive an extra hour because of the changed location that's not my fault, had to pay 45 dollars for additional milage and $35 for gas. They didn't credit anything back, and just said "If you don't want it then you should go somewhere else" what a f*cked up attitudePetar D.
El cliente no dejó un comentario.Romeo F.
raj and kelly are always on their A Game..my favorite new Uhaul rental locationjason K.
El cliente no dejó un comentario.david G.
I was charged a cleaning fee of 25 buck and the truck went back clean as when i got itJoseph P.
over charged me for nothingjohn G.
Very nice staff.Rodolfo U.
El cliente no dejó un comentario.ANDREW RYAN D.
Excellent customer service, went out and beyond to give us the best rate possible, affordable and would recommend this! Very helpful thank youselicia J.
raj and kelly are always friendly efficient and very fun to tent from and i do almost every weekjason K.
El cliente no dejó un comentario.BRIAN P.
Procide cleaner trucks. Steering wheel, seats, were very dirty Gas tank was barely showing any gas, it was empty, Will never rent from you guys and not recommended you to anyone.HECTOR T.
Person operating Liquor store acted annoyed with my being there since I had changed my pick-up time with corporate U-haul and he was unaware of the change. To When I arrived, I was the only customer. Everytime a person walked in, my transaction was interrupted until that person was served. I was told by corporate that everything was ready to go since I was in U-Haul's system. In the store, I had to have by driver's license photographed and a lot of information put into the system before being able to hook up the trailer. The process took between 30-40 min. Once I had made the connections, I asked the individual to check my lights. I got in the cab and went through the light sequence only to discover at some point the man just left to back in the store. My return took less time but I still encountered the sour attitude. I have rented numerous trucks and trailers from U-Haul over the past 55 years and never had such a bad experience.MICHAEL D.
El cliente no dejó un comentario.TERESA M.
Had to struggle an hour with the lock. No security in the areaHunter B.
The business owner did not open up until we arrived, he did not know the computer system and had not looked at the vehicle. When I tried to ask about a couple of questions and he told me to let the place know when I dropped it off. Which I did.Kelley R.
They did not have the equipment I reserved and gave me a different dolly. The appliance dollly was very poor for what I needed it for.Alex C.
The people there are very helpful and kind!NEERAJ P.
Very helpful & friendly staffHOMAYOUN M.
No parking for car, no clear instructions on returning the vehicle, charged for fuel even though I returned with the same fuel level.VISHALKUMAR A.
El cliente no dejó un comentario.COLLEEN C.
El vehÃculo estaba demasiado sucio, me hablaron mÃ¡s de 3 veces preguntando si irÃa por el vehÃculo, estaban apresurandome en todo momento cuando todavÃa no era mi hora para recogerlo.ARIANA O.
The owners, especially the lady, was very pleasant. Very nice experience.MICHELLE S.
Make transactions clear to your customers, do not charge them twice.ANA S.
Staff was excellent and very professional better than me he franchise stores !!!JONATHAN K.
Roger and his wife Kelly were very friendly and helpful. I would recommend them to friends anytime, keep up the good work folks.CARLOS P.
The signs for the location need to be bigger and all the equipment requested should be in the U-Haul.Sarah S.
I was never told that I would be charged more for mileage. I was told that the $150 fee covered the one-way trip, unlimited mileage as long as I got it returned on time.Stanton R.
Remove beer bottles from the parking lot. Other than that, everything was greatJOSETTE C.
my only problem is i didn't receive my $100 deposit backariana C.
El cliente no dejó un comentario.JENEINE A.
Don't let me reserve a time that ends up not being available when I show up.THOMAS K.
I felt uncomfortable with the fact that people at the u haul rental place was asking for another name to put on the application and another phone number when I was there just to get my rental I had already did everything on the main u haul site. But I did see them do it to another customer before me which also made him late too. I was suppose to have my truck at 8:30 and I didn't get it till 9:10 because them putting in information that I already gave u haul with reservation number. I have no experience this kind of extra information before so I don't know what the deal was. I finish early with truck that they call me to see when I was going to be done. I left the truck before my time was up so I don't know what is going over there. I won't ever send anyone there or get rental from them again.DIANA Z.
El cliente no dejó un comentario.SEOG C.
El cliente no dejó un comentario.Jorge V.
The two individuals, male and female, (my apology for not recalling names) helping us at the Fullerton location were super nice and helpful.CARLOS M.
El cliente no dejó un comentario.PAUL S.
El cliente no dejó un comentario.DENIS M.
The U-Haul renters were helpful and courteous.JOSE R.
El cliente no dejó un comentario.Daniel K.