El cliente no dejó un comentario.Jimmy T.
Customer Reviews for FSB Auto Inc
(U-Haul Neighborhood Dealer)
Lake Jackson, TX 77566
Servicios en esta ubicación:
- Mon–Fri8:30 a. m. - 5 p. m.
- Sábado8:30 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was pleasant, thanks for your service.RENE S.
We turned the uhaul in after hours so no personnel was there to speak with. However the online process to return the uhaul was simple and I appreciate the bright orange key box it made the box easy to find.Kayla M.
El cliente no dejó un comentario.Shawn P.
The truck ran horrible. Had to drive with the windows down because of the exhaust fumes. Its in need of a tune up. The box leaks in the front in the attic. Drove a little over 60 miles burned 12.7 gallons on fuel, the motor is running really Rich.JAMES G.
El cliente no dejó un comentario.Natalee H.
El cliente no dejó un comentario.Jasmine C.
I dropped off on time with the gas the same as I left and we'll below the Nile's I checked out with and tried to charge me $20 for a late fee when it wasn't late because they said I tried to drop off a mile away from drop off when I dropped it off in the parking lot with my phone in my hand. Called customer service and they were supposed to submit a ticket and send me an email and never did. Never renting from this spot again. I do not recommend.Chrystal Z.
The lady at the front desk was very rude and they do not give dolly with your U-Haul. They charge extra $20 for it. The policy says something else.Badar E.
U haul sideline from garage business. Not the cleanest place but the people were helpful and friendly.Stephen H.
El cliente no dejó un comentario.Jeffery D.
DONT EVER RENT ONE!!!!!ALEXANDRA S.
El cliente no dejó un comentario.LIN B.
There was oil or grease or some other type of lubricant on the ramp and in the bed of the truck which made for an unsafe environment to load and unload. I tried calling the rental location once I noticed this, but there was no answer.John D.
El cliente no dejó un comentario.Sarahy F.
El cliente no dejó un comentario.Rene R.
El cliente no dejó un comentario.sihle B.
Everything about this experience was great. If I need another uhaul rental I would revisit this location.Madison R.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Ruben G.
El cliente no dejó un comentario.GIOVINNY H.
Extraordinario servicio al clienteMonica S.
El cliente no dejó un comentario.ELISEO G.
El cliente no dejó un comentario.MIKE M.
El cliente no dejó un comentario.Jennifer S.
El cliente no dejó un comentario.Rebecca W.
El cliente no dejó un comentario.Sandra A.
The website is horribleDOUGLAS Y.
Friendly staff and equipment was clean and ready for pickupKevin D.
El cliente no dejó un comentario.Rick C.
El cliente no dejó un comentario.Judy K.
El cliente no dejó un comentario.Destiny J.
Awesome. Customer service was wonderful.ELSA M.
El cliente no dejó un comentario.Eric G.
Drop off was smooth. Thanks yallCory M.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.shawn K.
The windows were so dirty I couldn't see out them. The mirrors were very dirty also.GARY G.
El cliente no dejó un comentario.Johnnie H.
El cliente no dejó un comentario.Beverly N.
El cliente no dejó un comentario.Chuck W.
El cliente no dejó un comentario.JEFF M.
El cliente no dejó un comentario.KERY M.
El cliente no dejó un comentario.Jeremy D.
El cliente no dejó un comentario.Theodore M.
VERY NICE SERVICE AND HELPFULL PEOPLECESAR M.
El cliente no dejó un comentario.Bridget M.
El cliente no dejó un comentario.RAYMOND G.
El cliente no dejó un comentario.Anna K.
The FSB location people were helpful with my plight and I appreciate them!Anne S.
El cliente no dejó un comentario.RHONDA R.
El cliente no dejó un comentario.JAMES H.
The mobile pick up was a total waste of time. I reserved for 6:30 am and upon arrival was asked for all kinds of verification, none of which I had onsite at 6:30 am and noone was awake to verify my identity. This info should have been asked for before I was onsite. Alsao was charged a 14 dollat Safe Travel fee which I did not select in mobile app and didn't notice it was on bill until later.Paul P.
Keep up the good work!Dale L.
El cliente no dejó un comentario.MANDY S.
El cliente no dejó un comentario.Anthony G.
El cliente no dejó un comentario.BOBBY K.
El cliente no dejó un comentario.CLIFTON C.
El cliente no dejó un comentario.JOSE N.
El cliente no dejó un comentario.Reina G.
El cliente no dejó un comentario.ANTHONY G.
El cliente no dejó un comentario.janis S.
We picked up the trailer with two nails in it and we asked if we could get a new tire because we found two nails, we got told sorry we don't have any replacement tires if you call the road side service number they can come replace the tire on the trailer. They didn't care to help us one bit when we asked for assistantSCOTT W.
Friendly service through and through!RENE R.
El cliente no dejó un comentario.SAMUEL H.
El cliente no dejó un comentario.DANIEL T.
Trailor had damaged fender and damaged tire rimGEORGE F.
El cliente no dejó un comentario.VALERIE M.
Melodie called and offered a free trailer. But then someone else called and said it would not e availableJOHN L.
El cliente no dejó un comentario.LARRY P.
Quit over charging and telling people upfront you are going to pay almost $400 to rent it highway robbery will never recommend renting from U-Haul if you double charge peopleHunter G.
El cliente no dejó un comentario.MARTY M.
They over charged and extra 119$ and would not answer the phoneASHLEY H.
El cliente no dejó un comentario.FREDDIE E.
El cliente no dejó un comentario.ANGELA R.
El cliente no dejó un comentario.DANIEL O.
New windshield wipers, easier location accessToni-Ann M.
El cliente no dejó un comentario.GARY M.
El cliente no dejó un comentario.David H.
Everything was fine and very professional. I have no complaints.DENRY T.
Nothing-Everything was so simple ,easy and fast.The lady was very helpful and explained everything in detail.FELIX G.
El cliente no dejó un comentario.ADAM B.
El cliente no dejó un comentario.KEVIN M.
El cliente no dejó un comentario.Cortney C.
The tires were all either under or over inflatedDAVID W.
Not a inviting place to rent. Staff was stiff and uninviting.CODY K.
Very thing was good and quickLUCAS R.
This transaction was smooth and ready to go when available. The business lady was very nice and knew what she needed to do to get me out the door quickly. Kudos!!!GLINDA S.
Trucks gas gauge wouldn't read right so I ended up losing money on gas. received the truck under 3/4 and sent it back full. Would like reimbursed for the extra gas I didn't want to put in the truck.SEAN B.
I received prompt courteous service. My truck was ready, with all accessories loaded, when I arrived.TOM C.
We had a good experience with them!ANTHONY B.
El cliente no dejó un comentario.BRIAN H.
always GREAT Customer Service!!!Gerald L.
My drop off location was not correct. The address wasn't even a drop off location. It was very frustrating because when I got to the drop off address and tried to call uhaul there was an hour wait to speak to someone. I had to drive the uhaul further to park it at a friends house before speaking to someone.Janna C.
Truck battery was dead and no furniture dolly provided although we were refunded we still needed it. Truck battery died three times and we had to jump start it.Whitney G.
El cliente no dejó un comentario.Leah M.
El cliente no dejó un comentario.SUSAN MARIE T.
Thank y'all a what blessing y'all are 😊â¤ï¸🙏â˜ï¸DICKY H.
The cabin was full of small roaches. I had to use 3 fogger sprays in order to kill them all. I did not want to put any of my things knowing they would be enclosed with roaches.JOAQUIN C.
They were amazing. Great place to rent your uhaul.LINDA P.