Comentarios del cliente para FSB Auto Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de FSB Auto Inc

Grado total:

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Gerald B.
Grado:

El cliente no dejó un comentario.

BRIDGETT P.
Grado:

El cliente no dejó un comentario.

Ashley D.
Grado:

El cliente no dejó un comentario.

Mark S.
Grado:

Need to check trailers .I rented a 16ft and the dam thing leaked and ruined a mattress and so.me paintings

Nathan L.
Grado:

El cliente no dejó un comentario.

ROY F.
Grado:

There is nothing to be done! My experience was a VERY professional experience! FSB really knows how to treat there customers!

Kevin P.
Grado:

The lady that worked with us at the counter was very helpful and accommodating. We would definitely use this location again.

Dennis W D.
Grado:

El cliente no dejó un comentario.

marvelous J.
Grado:

The atmosphere and attitude was great stay the same love the feeling.

Ricardo M.
Grado:

Better location

Michael N.
Grado:

El cliente no dejó un comentario.

Marsha C.
Grado:

El cliente no dejó un comentario.

REZA M.
Grado:

Very nice and polite staff. Even helped me to assemble the bedding furniture.

yosdany S.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

Nothing

Russell C.
Grado:

Check in seemed slow

JOHN S.
Grado:

Everything is just fine.

Rick T.
Grado:

Will use FSB again...excellent service and customer experience

Samuel W.
Grado:

It was closed so I didn't get to see it.

Everet K.
Grado:

Location site was a mess, need to clean up & clear out old cars, repair dirt road. Engine light stayed on for the entire trip, windshield wipers needed to be replaced, dangerous in rain!

Phillip H.
Grado:

El cliente no dejó un comentario.

Zack B.
Grado:

El cliente no dejó un comentario.

Weldon O.
Grado:

El cliente no dejó un comentario.

ALAN M.
Grado:

El cliente no dejó un comentario.

Jason C.
Grado:

El cliente no dejó un comentario.

TC L.
Grado:

The staff at FSB Auto are knowledgeable, friendly and helpful. They go far above what is expected to provide superior service and customer satisfaction. Even though I pass two other U-Haul providers, I am very glad that FSB Auto is available to me.

houston H.
Grado:

Nice people

ELL R.
Grado:

El cliente no dejó un comentario.

David Shawn C.
Grado:

El cliente no dejó un comentario.

Richard T.
Grado:

Excellent service....Quality experience

VANESSA H.
Grado:

Fix the air conditioning.

Patricia H.
Grado:

El cliente no dejó un comentario.

Steven D.
Grado:

El cliente no dejó un comentario.

JD W.
Grado:

better customer service

Roderick M.
Grado:

El cliente no dejó un comentario.

Luz M.
Grado:

El cliente no dejó un comentario.

Julio S.
Grado:

El cliente no dejó un comentario.

Charles H.
Grado:

El cliente no dejó un comentario.

JENNIFER W.
Grado:

El cliente no dejó un comentario.

Joshua C.
Grado:

The place looks kinda sketch, but the people I worked with there were super friendly / helpful

raul M.
Grado:

Good job

DARRELL P.
Grado:

Keep up the excellent work

Michael K.
Grado:

El cliente no dejó un comentario.

Matt H.
Grado:

El cliente no dejó un comentario.

BONNIE R.
Grado:

El cliente no dejó un comentario.

LINDA T.
Grado:

I went to my initial drop off location did not offer drop off services, causing me to be late my next appointment. When I called 1-800 Uhaul to inquire about this issue the manager she assured me that the midtown location was in fact a drop of location, so I waited around so the manager could talk to her. Needless to say, it did not resolve anything and I again wasted my time. The manger at the store was also backed up cause the power went out so it took even longer. When I was there another person tried dropping off a uhaul and got turned away just like me. At the end of the day, she changed my drop off location and I finally got to drop my uhaul off. After wasting an hour of my time and making me late to my next appointment, I also got charge $40 for not filling my gas tank. I was not told about this process when I first reserved my uhaul. I was so annoyed with this whole process I just accepted the charge and left. My 4 other friends with me, and this experience was enough to probably never rent a uhaul again.

JAMES W.
Grado:

El cliente no dejó un comentario.

SHELBY S.
Grado:

El cliente no dejó un comentario.

TANNER M.
Grado:

Service was slow

Cheryl P.
Grado:

The guy at the drop-off was quick to help us. He unhooked the trailer & processed everything very fast. No waiting.

greg G.
Grado:

Nothing

James V.
Grado:

El cliente no dejó un comentario.

Christina P.
Grado:

El cliente no dejó un comentario.

brenda F.
Grado:

When I booked cargo van on phone, I was told it was rate of $89 plus tax only for 100 miles. Again when I checked out at time of picking up van Saturday morning I confirmed this. The clerk changed the rate on the paperwork to reflect $99 plus fees and taxes. This is false advertising and deceptive trade practice. I would like a refund of $10 as promised when I booked van. brendafrazier111@gmail 210-677-2240 contract #94214648

Jimmy R.
Grado:

El cliente no dejó un comentario.

JAY L.
Grado:

El cliente no dejó un comentario.

Amanda C.
Grado:

El cliente no dejó un comentario.

Christopher K.
Grado:

When I returned my trailer and error was made at check in. The wrong trailer number was entered. The following day I received two phone calls one about the trailer not being returned and one about a deposit that was returned to me from the wrong contract being terminated (my dad paid for the trailer while I was out with the guy hooking it up at the time of rental I had no idea he didn't pay a deposit). Upon returning to the drop location I was being charged an additional late fee because my trailer was returned late due to the error of the attendant. Eventually that charge was removed. They could not figure anyway to get me a printed receipt for the deposit money I was returning and through text messages with the GM they still were not able to figure it out. Wasting over an hour of my time with no regard for anything I had going on and no apologies. Dealings like this have caused me to not use businesses like yours and have me considering buying my own box trailer just so I never have to use your establishment again. It's not worth the hassle and drama.

James B.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

The individual working was rude and unhelpful. I called Uhaul to switch my trailer from a 4x8 to a 5x8 and was told it would cost me $30 for the upgrade. I made a reservation to make the switch on Saturday 6/13. Showed up Monday 6/15 at the correct time and there was no record of my reservation. Furthermore, the attendant had a terrible attitude about the whole thing and acted as if I was bothering her by being there. She said that I had to turn in my old trailer and get a whole new reservation for the larger trailer, which is fine, but completely different from what the Uhaul representative on the phone had told me. Also, she said that it would cost me $60 to turn it in becuase it was 3 days late. I rented the original trailer on the 10th and it wasn't due until the 18th. The lady in Lake Jackson had a really crap attitude and told me it had been due on the 12th, so I owed $60, $20 per day. I called the original Uhaul location I got the first trailer from in San Antonio and that girl was great. She resolved everything for me over the phone and even though I had to turn in the first trailer and close that reservation and get an entirely new trailer, which was NOT what I was told, she still was able to get everything more or less resolved for me and gave me the 5x8 for the 4x8 price. In the end, the representative from the San Antonio office was extremely helpful and professional, and ended up doing the job of the representative in Lake Jackson. So overall I'm still out about $70 plus having to deal with one representative in Lake Jackson's shit attitude, but kudos to the girl at the Uhaul location on 281 in San Antonio for doing her best to make it right.

BRADLEY B.
Grado:

El cliente no dejó un comentario.

daniel C.
Grado:

El cliente no dejó un comentario.

Jonathan W.
Grado:

El cliente no dejó un comentario.

Byron S.
Grado:

El cliente no dejó un comentario.

Marco P.
Grado:

No signs to indicate where key drop-off was after parking the truck.

Jarvis T.
Grado:

Clean the storage better it had a.bad odor

Karen L.
Grado:

El cliente no dejó un comentario.

patricia A.
Grado:

I made my reservation 2 weeks before i needed the truck. The day I went to get it they did not have me a truck. They called around to several places and finally found me one. I had to go to another town to get it.

MITCHELL L.
Grado:

Excellent service

tung P.
Grado:

El cliente no dejó un comentario.

Patrick M.
Grado:

El cliente no dejó un comentario.

Linda W.
Grado:

El cliente no dejó un comentario.

WADE N.
Grado:

El cliente no dejó un comentario.

Cedric J.
Grado:

El cliente no dejó un comentario.

Arden A.
Grado:

Very helpful

Jaecen F.
Grado:

El cliente no dejó un comentario.

Dale F.
Grado:

El cliente no dejó un comentario.

LINDA D.
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

El cliente no dejó un comentario.

DAVID E.
Grado:

El cliente no dejó un comentario.

Cody J.
Grado:

El cliente no dejó un comentario.

Mark H.
Grado:

El cliente no dejó un comentario.

WILLIAM B.
Grado:

Was very accomodating and does their best to meet your needs

Taylor W.
Grado:

El cliente no dejó un comentario.

Randall K.
Grado:

El cliente no dejó un comentario.

Josh W.
Grado:

El cliente no dejó un comentario.

Daniel M.
Grado:

El cliente no dejó un comentario.

VANESSA H.
Grado:

El cliente no dejó un comentario.

Shonda C.
Grado:

El cliente no dejó un comentario.

jaime M.
Grado:

I will recommend

Keven W.
Grado:

El cliente no dejó un comentario.

Michael W.
Grado:

El cliente no dejó un comentario.

W. J. J.
Grado:

This business is a bit untidy, but has been for years. It seems to be getting better.

junior C.
Grado:

Teach them how to explain things better. I being renting uhaul for a while and this happen for first time, she couldn't tell me to pay all the amount of money on ones I could avoid to get a 60 dollars late fee when she just told me to pay whatever I wanted first

Daniel V.
Grado:

El cliente no dejó un comentario.

OFFICER ROBERT C.
Grado:

Service was fast and friendly! Great job

MICHAEL G.
Grado:

Very good counter person, but very busy with all that is going on. Very friendly, and worked with me to get me the best rental.

Randee W.
Grado:

El cliente no dejó un comentario.

BARRY P.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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