Customer Reviews for Frogs Pawn Shop
(Distribuidor de U-Haul del vecindario)

166 comentarios

1625 S Broad St   Monroe, GA 30655

(770) 267-4934

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 3:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/2/2022: cerrado
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(770) 267-4934

1625 S Broad St
Monroe, GA 30655

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 3:30 p. m.
  • Dom.: cerrado
Horario especial
  • 7/2/2022: cerrado
  • 7/4/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

The vehicle was filthy. It was not cleaned before we rented it, and had less than a fourth tank of gas. We rented the same type of van in Roswell, GA last year and the experience and service was outstaning.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

Good overall,they need to take care of the brake light and seatbelt a major issue on passenger side..brakes are important as well. Gracias

Jackeline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

Good experience

RUSSELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne H. 
Clasificación:
5.0

Everything was great, your rep did a very good job. There was nothing to improve upon.

LARRY S. 
Clasificación:
5.0

Front counter was very friendly and informative. Young lady.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall C. 
Clasificación:
5.0

Gracias 

JARRIUS W. 
Clasificación:
5.0

Very helpful.

JACKSON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

There was so much space to park and the drop box was in clear site! Good job!!

KELSEI E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley D. 
Clasificación:
5.0

Nice folks. No issue with the location

GREGORY F. 
Clasificación:
5.0

No comment

ALLEN W. 
Clasificación:
5.0

Quick pick up. Very friendly and helpful. In and out fairly quick. Would use again.

TIMOTHY H. 
Clasificación:
5.0

Great customer service. Keep up the good work.

SZSNYK J. 
Clasificación:
4.0

The location did a great job, the Uhaul company themselves were horrible!! My pick up location changed 5 times in less than 24 hrs and they gave my truck away after I had booked it 2 weeks prior.

JENNIFER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Q. 
Clasificación:
5.0

I pod for a dolly and did not receive it when I got the truck.

Roderick J. 
Clasificación:
5.0

Frogs Pawn was awesome to deal with.

DOUGLAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATELYN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
4.0

24/7 was not operational had to go into shop to get keys.

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
4.0

The check in online was a nightmare for me. I had to get assistance from my daughter. Not easy for the older generation.

RHETT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

Nothing - simple pickup, the staff helped with the hookup and provided everything required.

RYAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA W. 
Clasificación:
5.0

They gave me great service and I would not change a thing

ANTIONETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

Helpful Quick Easy in and Out!

GERARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHRYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY J. 
Clasificación:
5.0

It's a pleasure dealing with the staff at Frog's. Thanks.

EDMUND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wyont B. 
Clasificación:
3.0

Reservation was at another place they did not have our dolly in stock We went to another outlet they did not have a dolly the third place had one but could not take a credit card we had to go to a atm and get cash plus a deposit and return to get dolly whole process took us 2 hours

NELSON G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
5.0

Everyone was polite and helpful, hooked up the enclosed trailer for me and when I returned it checked me in right away

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
2.0

Your location finder didn't work to check in my truck and I was charged $20 extra duentobthat

Tiffany G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine T. 
Clasificación:
5.0

na

Danny R. 
Clasificación:
5.0

I was charged twice on two different cards for the remainder of my payment after they thought the first charge did not go through. Please call me to resolve this payment issue so I can get credit for one of the charges. Joel Landress 770-639-5405

Joel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

FELITA B. 
Clasificación:
5.0

The overall experience with U-Haul was very positive. The truck was ready when I arrived to pick it up, and it was very clean. The move went very smoothly and I was able to return the truck on the same day. The only negative experience I had was when I went to returned the truck. It was after hours and I had a difficult time logging into the return website. I had to repeat the process at least three times before it went through. Other than that, everything went better than expected.

jo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA D. 
Clasificación:
3.0

Truck had very loud and continuous noise from engine compartment. Clerk said U-Haul said it is OK to drive, but I think it should be repaired. Front-end play was too much for comfortable driving on the highway. Truck reservation was changed by U-Haul from Madison to Monroe, requiring extra travel of at least 30 miles and well over an hour of added time for me to return to Madison for load pickup. Overall, U-Haul management of booking and poor quality of truck result in my decision not to use U-Haul for rental in the future.

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany C. 
Clasificación:
4.0

The truck was some what clean the people were very nice

curtis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack J. 
Clasificación:
3.0

They changed my drop off location from what I had picked online. Took me out of my way.

James W. 
Clasificación:
4.0

Reservation was changed from 8am to 9am without asking me. I changed it back, and then it was changed again without asking me. Got a call from Uhaul saying location did not offer 24 hour pick up and "they hope it's ok" that they changed the reservation up an hour. Tried calling back and couldn't reach anyone. Got there an hour later than I wanted and truck did not have dolly inside of it, which meant I had to go inside (defeating the purpose of mobile check in) and ask for the dolly. Truck sounded HORRIBLE. When you pressed the breaks it squelled so bad it that you could hear it 100 feet away. Truck was not cleaned or sanitized because there was a pair of glasses in the cup holder and trash in the floor. Not a good experience.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle P. 
Clasificación:
5.0

Not a thing. Perfect!

Michael B. 
Clasificación:
5.0

Very friendly staff.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy F. 
Clasificación:
4.0

I ordered a furniture and a utility dolly. Neither where in the truck and the location was closed when I picked up my truck so there was no way to obtain them or get someone to credit my account. I called U-Haul to report it but it was not confirmed that the charges would be removed.

Christie A. 
Clasificación:
5.0

Not a thing very well done everyone was very nice

richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

Great Service.

brian J. 
Clasificación:
5.0

They were very helpful.

Lanika S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles J. 
Clasificación:
5.0

Friendly staff quick fast very helpful

Kevin M. 
Clasificación:
4.0

Supply adapters for electrical hookup

Jason M. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

issac H. 
Clasificación:
5.0

Very easy and accommodating! Friendly staff

Jeremy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
2.0

Got charged twice for uhaul

Rebekah M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shynethia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan F. 
Clasificación:
5.0

The customer service was great. Very nice people . The lot was pretty muddy but then again it has rained in our area none stop for days so that is probably pretty unavoidable. They were very helpful and nice people.

Melissa J. 
Clasificación:
1.0

i was told by two separate employees to return the trailer anytime on Sunday and the charge would be for a two day rental. either U haul doesn't properly train their employees or ya'll are a company set up to miss lead customers so you can have a higher profit margin. My wife owns a Veterinary Practice and I have owned a construction company since 1990, if we were to miss lead our customers like ya'll have us we would both not have any customers. very disappointed with U haul and Frog pawn treatment.

MIchael M. 
Clasificación:
5.0

I rented a 15 Sutter from y'all Sunrun location was told it was waterproof when I move the next day the inside the truck was soaked and some of my famous got work and my computer got soaking wet

NATHAN M. 
Clasificación:
5.0

Nothing location had great customer service

CHARLES B. 
Clasificación:
5.0

Very convenient and easy pick up and return.

Jeremy F. 
Clasificación:
4.0

Positive experience overall with 2 opportunities for improvement: 1. Expensive . . . $124 for one day (8 hours) local move due to the mileage charge; 2. Return process after-hours was a bit labor intensive (with several pictures) and clumsy with poor online connection

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeyda R. 
Clasificación:
5.0

Great local folks

Chris K. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba