The van cleanness was alright for a quick move but there was still dust on the bed and crumbs in the cab. I also found old fries under the seat afterwards. A star rating for cleanness would be better and some text to rate under what standards. Compared to a typical car rental the van was dirty. But for moving I have lower standards. Staff at the location were friendly. App needs work.Andres C.
Customer Reviews for Friendly Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was easy great experience with them .kim C.
Highly recommend. The van was in excellent condition, and the guys were super helpful and friendly.Daniel D.
The phone info required isn't clear especially for check in. I would spell it out.Mark T.
My reservation was cancelled without notice. I made the reservation two months in advance and found the day before that there had been a cancellation. I spoke with a customer rep who was able to find me a last minute reservation-- 40 minutes from my home and the day before I needed the UHaul. It was the ONLY reservation available for the Memorial Day Weekend on such short notice. I was promised a $50 refund for the cancellation and have still no received it.JENNIFER M.