Comentarios del cliente para Friendly Automotive & Tires

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Friendly Automotive & Tires

Grado total:

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Eric S. en

Grado:

El cliente no dejó un comentario.

KELLIE C. en

Grado:

El cliente no dejó un comentario.

MARK C. en

Grado:

The truck was filthy on the outside. It ran well and was clean in the cab but had not been washed and was very dirty.

TANIA D. en

Grado:

Nice staff! Very friendly! Thank you!

Mary B. en

Grado:

easy peasy lemon squeezy. Fast, convenient, friendly.

Joseph K. en

Grado:

The agent who helped me was courteous and friendly, and helped ensure the rental process was quick and painless!

brenda M. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

More parking for customers, UHaul also needs to update its computer network, penny wise ,dollar foolish,old saying. Your system over charged me and this time I was charged the right amount ,but today I see UHaul withdrew more money from my account. No warning receit,email nothing!

MOLLY H. en

Grado:

El cliente no dejó un comentario.

Bill S. en

Grado:

I was over charged for pads and dolly.

Amanda C. en

Grado:

When we were rerouted to this location, after the prior staff gave us a location that stopped accepting uhaul trucks for over a year, this location was friendly, and helpful. The staff helped us with directions and assisted in return of a truck in what was otherwise a horrible uhaul experience.

REGINALD G. en

Grado:

Was the equipment clean and well maintained? No Pickup cab inside could have been cleaner.

DIANA C. en

Grado:

El cliente no dejó un comentario.

Patrick D. en

Grado:

The staff was extremely helpful. They got us rolling with a minimum of effort, and got us everything we needed for the job.

John R. en

Grado:

El cliente no dejó un comentario.

Hailey B. en

Grado:

The app was horrible. We ordered a dolly and furniture equipment that was not present. We had a hard time checking the truck back in as well and needed to call u-haul customer service.

JIM P. en

Grado:

I booked a truck at the location near my home and near where I was moving the items. When I went in to pick up truck I was told it was at their downtown location. I then had to go there to pick up and had to pay .89 per mile for and extra 15 or so miles. Not a big thing but not very customer friendly,either.

felicia G. en

Grado:

Uhaul was very helpful. It was the managers at the pick up facility that didn't know anything and they were so rude when they had to refund a portion of my money. Waited for a call back for hours. When I did get through, Damion was extremely rude and said he didn't have time to talk to me because he was busy with other customers. Would not recommend to anyone.

JERRY K. en

Grado:

El cliente no dejó un comentario.

Josh C. en

Grado:

El cliente no dejó un comentario.

kenny S. en

Grado:

I was not told ahead of time that my debit card would be double charged. Unfortunately I did not have enough money in my account. The process needs to change when a debit is made. Then Uhaul would not release the hold the same day.

delbert F. en

Grado:

Man was very slow moving and didn’t seem to know what he was doing.

randy S. en

Grado:

Trailer door was blown open, dirty inside. Guy did sweep it out for me.

JOHN D. en

Grado:

Well after they hooked my trailer up. I’m driving 60mph ..... the trailer came off the ball and slammed into my truck. Then the drop off address did not exist. Horrible to say the least.

BOB H. en

Grado:

just keep on keeping on

DANNY B. en

Grado:

El cliente no dejó un comentario.

brian J. en

Grado:

El cliente no dejó un comentario.

Judy C. en

Grado:

Didn’t have the size I ordered resulting in a smaller truck.. extra loads. Quoted $119. Charged $240. I did fill the tank back up to 3/8, as I filled it another person watching the gauge. They charged for cleaning & nothing was in there because glass broke & we swept it all out. Tried calling U-Haul, waiting for reply still via email. I shouldn’t pay extra if you don’t have the truck I ordered. It was sitting there with a bad transmission, it’s an auto repair place. I need another one this weekend but will look elsewhere & not use U-Haul. Charge was not authorized by me,

CHRISTOPHER S. en

Grado:

El cliente no dejó un comentario.

Lissa G. en

Grado:

I dropped off the truck, and the location is very busy. The guy took the keys didn't look at the truck, he said they would email me a recite, which did happen but I thought I would get a little break because it had 1/4 tank more gas then I picked it up with. Customer service wasn't very good

David B. en

Grado:

El cliente no dejó un comentario.

Patty B. en

Grado:

El cliente no dejó un comentario.

brian C. en

Grado:

Fast, courteous service. Thanks!

Tim M. en

Grado:

El cliente no dejó un comentario.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Russ W. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

After hours drop off. Never saw a soul. :)

doug A. en

Grado:

El cliente no dejó un comentario.

Rick B. en

Grado:

El cliente no dejó un comentario.

andy E. en

Grado:

The guy was super nice and helpful. He was moving fast to get me taken care of.

Walt H. en

Grado:

El cliente no dejó un comentario.

nyla B. en

Grado:

Was told they would be open till 5 but when i showed up around 4 they were gone.

MATHEW P. en

Grado:

The employee was rude, and non helpful. The drop off location went home before the listed closing time.

Tom C. en

Grado:

Everything was great. Thank you.

Tyler B. en

Grado:

El cliente no dejó un comentario.

GERALD M. en

Grado:

El cliente no dejó un comentario.

lawrence C. en

Grado:

Keep doing what your doing....it works. Excellant customer service.....easy to reserve and return truck.

Michael C. en

Grado:

Cindy was extremely helpful in making arrangements. Jose was helpful in suggesting that we could save money if we would drop off the truck at another location, which I did.

Jay T. en

Grado:

Have trucks with full fuel tanks. It's difficult to gauge how much fuel will be used on your trip. This is one reason why U-Haul is always my last choice to rent from.

JOE M. en

Grado:

Did not have my truck or info at the 58th Ave and Summitview business when I went to pick it up. Had calked about 3-4 days prior to reserve and gave them all my info. The guy at the summitview store was rude when I asked him if this is where I was to pick up my uhaul. He said maybe and did not appear to to be motivated enough to make my experience great. I was then re asked all the rental questions again and was told a 15 ft truck was available at the 5th avenue and Nob Hill Blvd store which was about 7 miles east of my original pick up spot. I was not happy since I live on the west end of town and my move was on the, West, end of town. It cost me more for mileage due to a far away pick up and drop spot. This location on summitview makes me want to tell all of my friends to never use uhaul again. The guy was a taller thin white guy with facial hair. Not happy with his service. Thank you Joe Martinez.

Brianna Maria C. en

Grado:

So this place is called "Friendly Automotive"... They aren't too friendly. And they're also late coming in when opening. I waited there for almost 10 minutes after they were supposed to be open at 7:30 AM and they were still not helpful until 5-10 minutes after they arrived.

Steve R. en

Grado:

Wash the windows, needed windshield wipers.

Garrett A. en

Grado:

Pick up location was awesome truck was awesome drop off location was awesome. Called another location to make a reservation was told by the woman I had to pay $1,000 and keep the truck for 7 days which was a lie!!!! Decide call another location found out I can keep it for a day or however long and only pay for the days I used it

Michael G. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

El cliente no dejó un comentario.

Will H. en

Grado:

El cliente no dejó un comentario.

Courtney K. en

Grado:

Pickup location was just a mechanic shop. Trailers were across the street in gravel lot. Best location in town but definitely below national standards.

nicole S. en

Grado:

El cliente no dejó un comentario.

Angela Z. en

Grado:

Worst experience I've ever had. Should have kept my reservation with Budget. No storage unit available even when it was reserved and confirmed multiple times. Charged again after paying almost $2000 for this rental. Called and was told the gas was a tad under the 3/4 mark but was told it was good at drop off. So $5 worth of gas just cost me almost 50. Never again. Stay away from uhaul!! I have multiple complaints in and pray this is resolved.

Chris F. en

Grado:

Did not have the truck available that we pre paid for, had to take a smaller one. Drove home and the truck broke down in our driveway and had to be towed away.

James M. en

Grado:

Someone messed up our reservation from 1 800 go uhaul. Then when I called back in about the error Amy said I did when I booked on line. Funny cause I called the above number to book. Michelle in reservations was able to find us a truck and it all worked out.

Kristin K. en

Grado:

Very friendly team!

Laura S. en

Grado:

El cliente no dejó un comentario.

lyndsay Y. en

Grado:

El cliente no dejó un comentario.

ZACH M. en

Grado:

great, fast, and easy A++

Eric S. en

Grado:

El cliente no dejó un comentario.

Tracy H. en

Grado:

El cliente no dejó un comentario.

TRACY H. en

Grado:

El cliente no dejó un comentario.

Patricia J. en

Grado:

The place was closed but it was a very easy and convenient drop off.

Dawn-L H. en

Grado:

El cliente no dejó un comentario.

LARRY M. en

Grado:

Nice clean truck and the process was explained well, thanks

GEORGE T. en

Grado:

El cliente no dejó un comentario.

Tiffany H. en

Grado:

I rentALOT from U-Haul and this trailer just needs to be retired... the lights didn't work properly and the door was too loose...

Louis S. en

Grado:

El cliente no dejó un comentario.

Marvin G C. en

Grado:

Truck returned by previous renter dirty and fuel nearly empty. Cleaned and credit for fuel taken off my rental fee!

Hunter O. en

Grado:

Great service! No suggestions

David M. en

Grado:

they were very polite and friendly very professional

Doug B. en

Grado:

The location was only 1/2 mile from a full service UHaul location that had all the supplies. I had to pick the truck up here then drive over to another location to buy the supplies and the computer wouldn't work. It took me over an hour to get a truck and supplies on something I made a reservation 10 days in advance.

AMIT A. en

Grado:

El cliente no dejó un comentario.

Jody N. en

Grado:

Make sure that equipment is in good working order prior to leaving town. The truck was out of allignment: no power steering and the speedometer did not work property. There was trash in the truck cab upon renting.

Kristine M. en

Grado:

The help we got from the A Plus movers in Yakima, through U-Haul, was outstanding.

Fausto S. en

Grado:

El cliente no dejó un comentario.

MARK L. en

Grado:

El cliente no dejó un comentario.

jennifer C. en

Grado:

El cliente no dejó un comentario.

Rich L. en

Grado:

El cliente no dejó un comentario.

HEIDI W. en

Grado:

El cliente no dejó un comentario.

MIKE C. en

Grado:

Easy drop off.

SETH C. en

Grado:

Thanks for having a truck available on such short notice! Another furniture dolly would have been nice, but we managed.

james P. en

Grado:

El cliente no dejó un comentario.

STEPHEN S. en

Grado:

El cliente no dejó un comentario.

linda M. en

Grado:

Everything was fine. I can't think of any improvements. Thanks.

RONALD R. en

Grado:

El cliente no dejó un comentario.

LOREN H. en

Grado:

Excellent experience

JUDITH L. en

Grado:

Not sure if it was shifting gears ok.

MARY H. en

Grado:

El cliente no dejó un comentario.

GENETTE M. en

Grado:

Simple, easy drop off.

GRACIELA M. en

Grado:

The billing was incorrect and I was billed 3 times! Never again will I rent from this place again!

ROBIN F. en

Grado:

El cliente no dejó un comentario.

DANIEL G. en

Grado:

i was very dissatified with your serves i will never again rent from this u haul location

David N. en

Grado:

have the truck available that was reserved, if it isnt going to be available, let them know more than one day in advance that that size isnt so they can find what they are looking for.