Customer Reviews for Freeman Mini Storage
(Distribuidor de U-Haul del vecindario)

386 comentarios

7900 Duncan Bridge Rd   Cleveland, GA 30528

(706) 865-4325

Horarios de la ubicación

  • Lunes a jueves:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado - domingo:
    Cerrado
Horario especial
  • 7/4/2022: 8:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(706) 865-4325

7900 Duncan Bridge Rd
Cleveland, GA 30528

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a jueves:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado - domingo:
    Cerrado
Horario especial
  • 7/4/2022: 8:00 a. m. - 5:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Wanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRKLAND B. 
Clasificación:
5.0

Staff was extremely friendly and helpful

STEVEN C. 
Clasificación:
5.0

This is a fantastic location to rent a van or truck in the North Georgia mountain area. Debbie is very knowledgeable and efficient. She got us checked in and on the road quickly when out time compressed. The van was perfect for us and everything worked out great. Be sure and try the cafe next door for breakfast ! That you Debbieand hope to see you again.

Glenn M. 
Clasificación:
5.0

Truck ran good

Edward M. 
Clasificación:
5.0

Everything went as planned. Debbie at the Cleveland Ga. Uhaul handled my reservation for the truck and car hauler with ease. She arranged the additional moving supplies that I needed as well. I highly recommend using them and ask for Debbie, she was the best!

Jeff B. 
Clasificación:
5.0

Very pleasant and professional people, I'm new to Cleveland area and will be recommending these folks to those in need of temporary moving needs. ✌️🙏

dave P. 
Clasificación:
5.0

Always a Great Experience

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Junius M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

Debbie is amazing. Always a great experience

JAMES G. 
Clasificación:
5.0

All Great

Edward M. 
Clasificación:
5.0

Nothing yall was great

Fredia H. 
Clasificación:
5.0

Very dependable

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

Very friendly took care of me very quickly

Larry H. 
Clasificación:
1.0

Debbie changed my reservation on arrival, because the “800 number doesn't know what she has rented”. When I got back she told me I was late. Worst U-Haul rental experience I have ever had. So unprofessional. I will never rent from this location ever again. Maybe Debbie rents vans on weekends without being in the system. Seems like she was good from the start “changing” things in the computer. The U-Haul truck itself was excellent and the people that helped online and on the phone where also excellent as usual from U-Haul. The problem is just that location.

MICHAEL M. 
Clasificación:
5.0

Great experience. Very helpful and got me in and out quickly. Highly recommend!

Rodney P. 
Clasificación:
5.0

The lady who helped me at this location was very helpful.

Dylan J. 
Clasificación:
5.0

Best U-haul experience! Friendly, helpful and great to deal with.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnnie B. 
Clasificación:
5.0

Great Experience

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
5.0

Lower prices!

WILLIAM A. 
Clasificación:
5.0

All good

EdwardH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy S. 
Clasificación:
5.0

Debbie was fantastic to work with! Best service I've ever received from a rental place.

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD M. 
Clasificación:
5.0

Excellent service!

Reva B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Exceptional customer service!!

Edward F. 
Clasificación:
5.0

Debbie was awesome.Great customer service

Debbie P. 
Clasificación:
5.0

This location was extremely helpful. Would highly recommend.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Junius M. 
Clasificación:
5.0

The person that helped me a this location was very friendly and very helpful I think her name was Sarah?? She made me fill better about using uhaul!!

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus R. 
Clasificación:
5.0

Very helpful, friendly and expedited the return process.

Marcus R. 
Clasificación:
5.0

Great service and great price! Debbie did an awesome job.

Jonathan A. 
Clasificación:
5.0

Mr. Freeman was very nice, polite, and helpful.

Sam P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl I. 
Clasificación:
5.0

Good servive

CHRISTY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

It was a very pleasant experience. Debby was very knowledgeable, helpful, and friendly.

GREGORY D. 
Clasificación:
5.0

The best personnel and the best equipment. Can't say enough as to how fantastic they were to deal with!!

RONALD M. 
Clasificación:
5.0

The most pleasant equipment rental I've ever had!

Curtis S. 
Clasificación:
5.0

The two people we dealt with (believe their names were Doug and Debbie) were very friendly, courteous, professional, caring and efficient. We were concerned cause we were on a time constraint but the service we received could not have gone smoother than it did.

JULIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G. 
Clasificación:
5.0

Great service , prompt and extremely courteous. Can't say enough positives things about this location.

Brian P. 
Clasificación:
3.0

The manager is an ass-hole.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELEDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

This was hands down the BEST experience I have ever had! Personable , friendly and fun to work with They will continue to get my business

PAMELA B. 
Clasificación:
5.0

Great customer service from Freeman's!

RHYDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD M. 
Clasificación:
5.0

After I located a return location and made two Calls to 1-800 uhaul to arrange the return. This location is not open on Saturday but picked Up the phone call no Problems. Was extremely helpful. Less than 5 miles from where we were.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

No improvement needed. Debbie and Doug are great. If it ain't broke, don't fix it.

Jeremy R. 
Clasificación:
3.0

The experience was horrible. I was originally scheduled to pick up a van on 36 Cannon Road, Cleveland, Ga at 8:00 am. I arrived 10 minutes early. At 8:15, I contacted uHaul by phone and spent 25 minutes on hold. Thankfully, I was sent to the Duncan Bridge Road location. I had trouble with the app (never got it to work completely (I don't think) but was able to rent a vehicle. Very poor. If this had been my first uHaul experience, it would also be my last.

Martin M. 
Clasificación:
5.0

Wonderful people

Lisa J.  |  Overall Experience 
Clasificación:
4.0

Doug and Debbie are always helpful and professional

SHERRY R. 
Clasificación:
5.0

Doug went out of his way and came into work to help me. He was friendly and professional. He made sure I had the the best price for my needs. He showed me different options. It was very easy to rent the truck. 5 stars for Doug.

SHAWN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE S. 
Clasificación:
1.0

give clear concise directions and information to your customers especially if they have to use pickup their equipment at a closed location. And I need to speak to someone about the charges as it charged for two days and we brought it back the same day. Please have someone call me about this matter. Gracias.

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

Everthing was great .. especially the agent ..she is top notch ..

Andrew P. 
Clasificación:
5.0

Can't think of anything as my customer expectancy was a 10 for my experience. Thank-you

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID N. 
Clasificación:
3.0

The units that we rented rained in them and got our furniture wet

WANDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

Great customer service!!!

Brenda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holton K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susie T. 
Clasificación:
5.0

The combination key lock was very difficult to manage and hard to get open without assistance. It was on a Sunday, but UHaul as a whole should look into a better system for supplying their customers with their keys, like something electronic.

Shaina K. 
Clasificación:
5.0

Being slightly technologically challenged, being able to reset the miles to empty would have been a good instruction. Not a big deal, just a thought for some of us older folks renting equipment.

Richard C. 
Clasificación:
5.0

Absolutely nothing. Hands down, would come here again if need be. Professional, courteous, and friendly.

NICOLE A. 
Clasificación:
5.0

I thank you for the Excellent service provided by u-haul, everything went well!

Rickey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
5.0

Absolutely the best costumer service I have ever experienced with usual! This location is super friendly and makes the process so easy. Will definitely rent from them again in the future!

Charles S. 
Clasificación:
5.0

Debbie was very nice and personable.

WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathryn D. 
Clasificación:
5.0

Every interaction with Freeman Mini Storage was great! The Uhaul side of it was disappointing to say the least. I received multiple confirmations for different locations and times for pickup and Freeman Mini Storage went above and beyond to make sure everything was straightened out. Uhaul's pickup process was a pain asking many unnecessary questions even asking for extra contact information other than my own, this was beyond unreasonable, uhaul had my driver's license, selfie, and my credit card, no one else had anything to do with the truck rental and asking for other people's personal Information was uncalled for. Also the trucks should be equipped with cruise control and size/ weight of the truck is no excuse, 45-foot class A RVs have cruise control there is no safety reason a box truck can't. Again Freeman Mini Storage was amazing, I believe the lady who helped me was named Debbie, she was so sweet and helpful! All of the negative aspects of my rental came from the uhaul website, truck, and uhaul customer service (specifically the time on hold to speak with someone). I will certainly use Freeman Mini Storage again if I need any of their services, uhaul on the other hand, sadly, I am not sure at this time.

Aleisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY W. 
Clasificación:
5.0

Freemans was the nicest people that I have ever met. I will only go there for rentals.

Zach M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

Everything was awesome

JAMIE K. 
Clasificación:
5.0

Debbie provides great customer service!

PENNY N. 
Clasificación:
5.0

Great people went out there way to get what I need definitely will be going back if I ever need tok

Dashaun T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna G. 
Clasificación:
5.0

Great Customer Service. They were very friendly and happy to help me with whatever it was i needed. I would recommend them anyone!

Joseph L. 
Clasificación:
5.0

The service was perfect. Doug and his staff were professional and friendly and the truck was clean and in good working order. The pick up and drop off processes were efficient and easy. We will definitely rent from Freeman's again when we need another truck.

PAMELA K. 
Clasificación:
4.0

Bueno

Paul F.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

LINDSEY M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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