Comentarios de los clientes para Freeman Mini Storage

Nothing at Freeman Mini Storage. Their service was excellent, fast and very helpful with choosing the right equipment. Thanks

Great people, and customer service! Thank you!

We had a great experience

Very friendly and helpful. Daughter loved the Christmas displays and toys to play with while.we filled out the paperwork! Great location!

all good

Debbie was awesome to work with!

They were great all the way around the equipment was excellent and so was the customer service will be recommending to all our family and friends

Peak performance

Not sure if I would recommend. This was the worst experience I've ever had with uhaul by far.

Smooth operation from reservation to pickup to dropoff! Debbie was great to work with! Highly recommend!

Doug was great, went over and above my expectations.

Doug Freeman is a joy to have met. He made sure I knew how to use the equipment, was prompt and thorough on pickup and delivery and incredibly friendly and kind. I will definitely be recommending him to others. I already have!

Stellar customer service! 5 stars!

Long waiting times to speak with customer service, regional managers that lie about speaking with the customer to resolve a dispute, told by 2 service agents that it works this way, and told by a 3rd that it does not. I work in the automotive field and have referred people to your business, won't be doing that anymore.

"Inventory availability" at closer locations, or transport the reserved item to the desired pick up location. While the location we used was fantastic, it was also a 30-minute drive from our house, although there were several UHaul locations MUCH closer to us.

Mr. Freeman went above and beyond helping me several times over the phone after hours while at his son's baseball game. Being from out of town and there helping my son with cleanup after a move, Mr. Freeman even sent me via text directions to the landfill.

The owner and staff could not be more helpful. I highly recommend this location. Robert S

Excellent service. This will be my UHaul location for all future needs.

Great experience with U-Haul once again! Twice in two weeks!!!!!

Very friendly and helpful, no need to improve!

The couple were very friendly and made us feel welcome. Very informative about how to hook car up on the trailor. Very nice enjoyed talking to them.

Nothing, just keep on doing what you do.

Owner was outside when we arrived. He directed us where to pull in and then he took over from there. The return process was quick and easy!!!!!!

unsure of anything you need to do.

I see nothing needing improvement. The staff are very professional and outgoing. I felt very comfortable with my experience and will return to them when I need their help.

nothing I can think about. The Freeman location is the best and the lady there is courteous and goes out of her way to explain everything. good service.

Everything was perfect especially the customer service provided by the staff. They made me feel like they truly valued my patronage. I will definitely use this location in the future.

Great job, Doug & Debbie!!

Ongoing problems with figuring cost of truck rental. Insurance company and credit card company say I am covered. Dealer says I have to have coverage, so the per-day advertised price is a farce. Company should fix this.

Doug and Debbie were THE BEST! This was the best uhaul location I've ever been too! I can't wait to use them again!

Debbie was amazing. She was very patient and kind. Highly recommend.

The truck was dropped off and done all online so no person was present. I did choose a different location and UHaul changed it to a place that wasn't even in the same county. I had to call UHaul several times and miraculously after a few tries someone found a place in my county, although I was told several times there wasn't a place in my county to drop it off. My overall experience with UHaul was not good.

Nothing, the gentleman was very efficient and courteous. It was a pleasure working with him.

Very friendly people, helpful service, excellent equipment.

The staff was extremely helpful in all aspects in the way my experience in renting my trailer.

Excellent customer service and equipment!

Very Friendly and Helpful. Very Kind. Enjoyed our experience.

This is the 2nd time I've rent from this location Excellent customer service If needed I will rent again from here

Lady on the phone was rude when I called to ask questions the day prior. Truck lock would not open. I called UHaul main office. Left the lot an hour after the scheduled time, as onsite office was closed.

Very good to work with.

the price was a lot more for a one day rental than I expected

Very nice and responsive. Convenient location. Everything went extremely smooth. Would definitely use this location again!

They were super friendly. The area manager happened by. He changed 2 tires and hooked up the trailer for me. I was very impressed.

Advice and service was great. My first rental but will not be my last. Thanks Freman.

Best customer service ever...Debbie is the Best!

Pleased with service at Freeman Mini Storage, we are repeat customers.

Excellent customer service and quality vehicles!

Unit was well maintained and worked well for what I needed.

I can't think of anything that could have been done better. Quality quality equipment at a good price and fantastic customer service ... I can't think of anything else that you need to consider.

Staff was wonderful.

Great people to work with. They went out of their way to help me get the size truck I needed to complete the move. They were easy to work with and I enjoyed the experience

Nothing to improve on, it was a quick and easy process. Everything was done on a professional level. Much thanks to Mr. Freeman.

Nothing. This was my BEST rental experience.

Owner and staff were very friendly and went out of their way to help meet our rental needs!

Good

Thanks!