Customer Reviews for Freedom Sales LLC
(U-Haul Neighborhood Dealer)

180 reviews

2002 Main St   Cassville, MO 65625

(417) 846-0770

Location Hours

  • Monday - Friday:
    9 am - 3 pm / 4 pm - 5 pm
  • Saturday:
    9 am - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(417) 846-0770

2002 Main St
Cassville, MO 65625

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 3 pm / 4 pm - 5 pm
  • Saturday:
    9 am - 12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Online check in/drop-off was difficult to use, it might of been that I had a weak signal.

Dale H. 
Rating:
3.0

I had trouble trying to log in to let you know that we returned the truck by1:00 pm. We used the truck from 8:30 a.m. until 1:00 p.m. We filled it up with gasoline when we got back to Cassville, MO before we turned it in. We did have to wash the windshield when we got it so we would have the best vision for driving. Truck and dolly worked good.

carol L. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL M. 
Rating:
5.0

Customer did not leave a comment.

TAWNA P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Ricky V. 
Rating:
5.0

They was great! We waited at Uhaul in Exter for an hour! And called the lady several times. She never answered. But, this location jumped right in and got us what we needed!

AUSTIN D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
Rating:
2.0

Maybe the person who works at that location could actually be at the location versus down the road a mile and us having to wait at the location for him to show up.

CALLIE K. 
Rating:
5.0

Trailers should be made easier to detach from your vehicle

JAMES S. 
Rating:
5.0

Nothing, this place is the best

BENJAMIN B. 
Rating:
2.0

Clean the place up Absolutely gross Was not forthcoming on the price

JOE L. 
Rating:
5.0

Lane is great to work with. 3rd time I've rented equipment from him.

DOUGLAS M. 
Rating:
3.0

When I reserved the truck it was like 29.00 a day when I got the to rental place it was 58.00 aday i paid 60. dollars more than I was suppose to,

RICHARD S. 
Rating:
3.0

Truck was not cleaned well. Food pieces if floor. Wiper blades were worn out. And no cruise control??

LARRY W. 
Rating:
5.0

Lane is very accommodating

SYMBRA B. 
Rating:
5.0

Excellent experience

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

Kimberley P. 
Rating:
5.0

Made everything extremely convenient with my schedule and I was struggling in trying to keep my word good as far as my timing to arrive to him with a truck and lane made my struggles that much easier. Cantbthank him enough

bryan M. 
Rating:
3.0

How about a jack on the front of these trailers??? I am a senior citizen. The attendants were not available to help me. I ended up getting the jack out of my car to jack the trailer up to get it off my hitch. These trailers are heavy. I had a guy come help me before the attendant arrived. He jumped on my bumper to get the trailer off my hitch ball. Good grief.

Teresa B. 
Rating:
5.0

Customer did not leave a comment.

susan R. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP J. 
Rating:
5.0

Customer did not leave a comment.

Terri C. 
Rating:
5.0

Customer did not leave a comment.

sptim M. 
Rating:
5.0

Customer did not leave a comment.

April K. 
Rating:
4.0

Customer did not leave a comment.

Tammi W. 
Rating:
4.0

Customer did not leave a comment.

FRANK T. 
Rating:
5.0

They were great. We had to change our reservation twice due to delays with closing and they accommodated us with no problems.

CECIL H. 
Rating:
5.0

This was the best experience I ever had. the people at Cassville uhaul is the best.

JUSTANT T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Everything went smoothly at pickup and destination. Had zero problems with the trailer

PHILLIP J. 
Rating:
4.0

Customer did not leave a comment.

MARK T. 
Rating:
5.0

Customer did not leave a comment.

Nelson S. 
Rating:
5.0

Lance is very friendly to work with.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Great customer service. Trailer was exactly what I needed.

George R. 
Rating:
4.0

Customer did not leave a comment.

susan R. 
Rating:
5.0

Customer did not leave a comment.

willard T. 
Rating:
5.0

Customer did not leave a comment.

jennifer C. 
Rating:
4.0

Customer did not leave a comment.

Larry L. 
Rating:
4.0

Customer did not leave a comment.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Howard W. 
Rating:
5.0

Customer did not leave a comment.

Van Ro S. 
Rating:
4.0

Customer did not leave a comment.

William E. 
Rating:
4.0

The Owner was very friendly and I would have no issue renting a unit from here. The site looked like it could use a touch of TLC to clean it up a bit, but overall it, he had exactly what i needed when i needed it.

chad G. 
Rating:
4.0

Your Casseville, Mo dealer is great. Friendly, knowledgeable and helpful. My reservation had been for Eagle Rock, Mo. That vendor should loose his dealership! No help, and not available to help in any way on a Saturday. There was no key left in the lock box, his address had changed so your geo locator does not work and when I spoke to him at 10:30 am he sounded drunk! he does nothing but hurt your reputation! the woman that helped me on the phone was outstanding! She helped me get set up with the Casseville vendor and made the deal right by adjusting the mileage rate and finding equipment for me, give her a raise or at least a bonus!

David H. 
Rating:
3.0

Make sure the truck is cleaned out and no other equipment left inside the truck.

Jeremy T. 
Rating:
3.0

The parking lot was very packed and not very big at all

Brian D. 
Rating:
2.0

Rates are high

Erica P. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
4.0

Customer did not leave a comment.

PETER K. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

BETTY B. 
Rating:
5.0

Customer did not leave a comment.

Tara H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

mary M. 
Rating:
5.0

Customer did not leave a comment.

Gretchen H. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Cr H. 
Rating:
5.0

This U-Haul location manager (Lane) was very professional and helpful in scheduling and assisting with my trailer rental.

ron R. 
Rating:
5.0

Friendly quick and easy. Saved the day for us to retrieve stalled motorcycle. Thanks!

Brion H. 
Rating:
5.0

Customer did not leave a comment.

Trinity V. 
Rating:
5.0

Customer did not leave a comment.

Coy C. 
Rating:
3.0

Left trailer after business hours and when I checked the next day it was already checked in and taken care of. Very satisfied.

Steven S. 
Rating:
5.0

The truck was a pleasure to drive and the agent we had was very helpful.

james P. 
Rating:
3.0

Customer did not leave a comment.

Leslie M. 
Rating:
5.0

Nice people

todd G. 
Rating:
5.0

I also had a hitch installed was very happy.

sanya P. 
Rating:
3.0

Customer did not leave a comment.

Frank V. 
Rating:
4.0

Customer did not leave a comment.

Karen D. 
Rating:
3.0

Customer did not leave a comment.

Eric G. 
Rating:
4.0

Customer did not leave a comment.

LINDA M. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
3.0

Customer did not leave a comment.

rickey L. 
Rating:
5.0

Close the uhaul in Seligman mo. The guy is an ass.

darren H. 
Rating:
5.0

Lane was very nice!

tim H. 
Rating:
4.0

Have an bigger parking lot.

Vicky G. 
Rating:
5.0

Customer did not leave a comment.

bob B. 
Rating:
5.0

The manager is super friendly and so understanding and helpful. He really helped us out this Labor Day weekend. Thank you so much and I will make sure to refer you to others!

norma C. 
Rating:
5.0

Customer did not leave a comment.

TRINITY S. 
Rating:
5.0

Customer did not leave a comment.

Megan R. 
Rating:
5.0

Very helpful and curtius.

Dennis C. 
Rating:
5.0

Great experience! Movers very very courteous and helpful and did not stop till the job was done. I would highly recommend them to anyone going through a stressful time and if I ever have to move again they will be my one and only choice. Thank you, thank you, thank you

susan C. 
Rating:
4.0

Customer did not leave a comment.

rodney H. 
Rating:
5.0

The man who helped me was great!

Ronald Y. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
5.0

Customer did not leave a comment.

patty C. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Lane took very good care of us and was able to answer all of our questions.

beveley M. 
Rating:
5.0

Customer did not leave a comment.

rajean M. 
Rating:
2.0

Dont charge me for extra miles that I didnt use.

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Very friendly and equipment was ready for pick up.

David B. 
Rating:
5.0

Very happy with him and I will use him again! Thanks, Duke Denton

duke D. 
Rating:
5.0

Very good experience. Good price.

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

wanda C. 
Rating:
2.0

No one was around at 1st, I was I loading trailer when an older man showed up. I had walked all around for some one and did not find anyone.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

HERSHEL R. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM E. 
No reviews have been submitted for this location.

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