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david H.
Customer Reviews for Freedom Sales LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Nice guy
paul D.The emailed receipt was sent to my phone. It was so small that it could not be read. I tried to enlarge it but I was not able to. I will be going back to Uhaul to get a printed receipt today. Otherwise everything was good.
WILLARD H.Clean the truck. Check truck to ensure tires are good and don't have a flat or need replaced. Take pride in your business and care for the equipment. Otherwise just close up and give it to someone who will do the job right.
Randie W.Lane is always very helpful with rentals and answering questions.
MELISSA M.No equipment at my hometown location. Had to drive 57 miles to get requested vehicle and carrier. Local dealer had many trucks but I think they did not want to let them go on a one-way out of state.
Fredrick S.I didn't even end up needed this, and wasted 140$
JENNIFER M.I didn't get the items I paid for. I paid for appliance dolly and furniture dolly yet neither were in the u-haul truck. I called customer service and she said I would receive a call from the owner to drive back to his store and pick up the 2 items... over 24 hours later and I still haven't received a call!! We had to make do with what we had because I had to move that day.
Becky C.Manager came in while he was off and got me on the road great experience
James S.No improvement needed
SAMUEL M.Drop off was very easy and the operator of this U-Haul dealer was most accommodating! ¡Gracias!
MARK P.Was suppose to be able to pick the auto transfer up at 1:30 the guy that owned the place to pick it up at wasn't there at 1:30 wouldn't answer his phone. Went back at 3:15, hw finally answered his phone said he was an hour away. Went back st 4:-45 he was gone picking his daughter up from practice finally got it at 5:50. He could careless he made me late. Lane was very rude and would never go there again.also had us drive away with no lights on the trailer. Said to go to Walmart witch was over a mile away and to buy an adapter so the lights would work. Was over $35. Had to fix 8t ourselves
Theresa B.Not a thing
rita H.Online check in/drop-off was difficult to use, it might of been that I had a weak signal.
Dale H.I had trouble trying to log in to let you know that we returned the truck by1:00 pm. We used the truck from 8:30 a.m. until 1:00 p.m. We filled it up with gasoline when we got back to Cassville, MO before we turned it in. We did have to wash the windshield when we got it so we would have the best vision for driving. Truck and dolly worked good.
carol L.They was great! We waited at Uhaul in Exter for an hour! And called the lady several times. She never answered. But, this location jumped right in and got us what we needed!
AUSTIN D.Maybe the person who works at that location could actually be at the location versus down the road a mile and us having to wait at the location for him to show up.
CALLIE K.Trailers should be made easier to detach from your vehicle
JAMES S.Nothing, this place is the best
BENJAMIN B.Clean the place up Absolutely gross Was not forthcoming on the price
JOE L.Lane is great to work with. 3rd time I've rented equipment from him.
DOUGLAS M.When I reserved the truck it was like 29.00 a day when I got the to rental place it was 58.00 aday i paid 60. dollars more than I was suppose to,
RICHARD S.Truck was not cleaned well. Food pieces if floor. Wiper blades were worn out. And no cruise control??
LARRY W.Lane is very accommodating
SYMBRA B.Excellent experience
STEVEN B.Made everything extremely convenient with my schedule and I was struggling in trying to keep my word good as far as my timing to arrive to him with a truck and lane made my struggles that much easier. Cantbthank him enough
bryan M.How about a jack on the front of these trailers??? I am a senior citizen. The attendants were not available to help me. I ended up getting the jack out of my car to jack the trailer up to get it off my hitch. These trailers are heavy. I had a guy come help me before the attendant arrived. He jumped on my bumper to get the trailer off my hitch ball. Good grief.
Teresa B.They were great. We had to change our reservation twice due to delays with closing and they accommodated us with no problems.
CECIL H.This was the best experience I ever had. the people at Cassville uhaul is the best.
JUSTANT T.Everything went smoothly at pickup and destination. Had zero problems with the trailer
PHILLIP J.Lance is very friendly to work with.
JEFFREY H.Great customer service. Trailer was exactly what I needed.
George R.The Owner was very friendly and I would have no issue renting a unit from here. The site looked like it could use a touch of TLC to clean it up a bit, but overall it, he had exactly what i needed when i needed it.
chad G.Your Casseville, Mo dealer is great. Friendly, knowledgeable and helpful. My reservation had been for Eagle Rock, Mo. That vendor should loose his dealership! No help, and not available to help in any way on a Saturday. There was no key left in the lock box, his address had changed so your geo locator does not work and when I spoke to him at 10:30 am he sounded drunk! he does nothing but hurt your reputation! the woman that helped me on the phone was outstanding! She helped me get set up with the Casseville vendor and made the deal right by adjusting the mileage rate and finding equipment for me, give her a raise or at least a bonus!
David H.Make sure the truck is cleaned out and no other equipment left inside the truck.
Jeremy T.The parking lot was very packed and not very big at all
Brian D.Rates are high
Erica P.This U-Haul location manager (Lane) was very professional and helpful in scheduling and assisting with my trailer rental.
ron R.Friendly quick and easy. Saved the day for us to retrieve stalled motorcycle. ¡Gracias!
Brion H.Left trailer after business hours and when I checked the next day it was already checked in and taken care of. Very satisfied.
Steven S.The truck was a pleasure to drive and the agent we had was very helpful.
james P.Nice people
todd G.I also had a hitch installed was very happy.
sanya P.Close the uhaul in Seligman mo. The guy is an ass.
darren H.Lane was very nice!
tim H.Have an bigger parking lot.
Vicky G.The manager is super friendly and so understanding and helpful. He really helped us out this Labor Day weekend. Thank you so much and I will make sure to refer you to others!
norma C.Very helpful and curtius.
Dennis C.Great experience! Movers very very courteous and helpful and did not stop till the job was done. I would highly recommend them to anyone going through a stressful time and if I ever have to move again they will be my one and only choice. Thank you, thank you, thank you
susan C.