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Made everything extremely convenient with my schedule and I was struggling in trying to keep my word good as far as my timing to arrive to him with a truck and lane made my struggles that much easier. Cantbthank him enough
How about a jack on the front of these trailers??? I am a senior citizen. The attendants were not available to help me. I ended up getting the jack out of my car to jack the trailer up to get it off my hitch. These trailers are heavy. I had a guy come help me before the attendant arrived. He jumped on my bumper to get the trailer off my hitch ball. Good grief.
They were great. We had to change our reservation twice due to delays with closing and they accommodated us with no problems.
This was the best experience I ever had. the people at Cassville uhaul is the best.
Everything went smoothly at pickup and destination. Had zero problems with the trailer
Lance is very friendly to work with.
Great customer service. Trailer was exactly what I needed.
The Owner was very friendly and I would have no issue renting a unit from here. The site looked like it could use a touch of TLC to clean it up a bit, but overall it, he had exactly what i needed when i needed it.
Your Casseville, Mo dealer is great. Friendly, knowledgeable and helpful. My reservation had been for Eagle Rock, Mo. That vendor should loose his dealership! No help, and not available to help in any way on a Saturday. There was no key left in the lock box, his address had changed so your geo locator does not work and when I spoke to him at 10:30 am he sounded drunk! he does nothing but hurt your reputation! the woman that helped me on the phone was outstanding! She helped me get set up with the Casseville vendor and made the deal right by adjusting the mileage rate and finding equipment for me, give her a raise or at least a bonus!
Make sure the truck is cleaned out and no other equipment left inside the truck.
The parking lot was very packed and not very big at all
Rates are high
This U-Haul location manager (Lane) was very professional and helpful in scheduling and assisting with my trailer rental.
Friendly quick and easy. Saved the day for us to retrieve stalled motorcycle. Thanks!
Left trailer after business hours and when I checked the next day it was already checked in and taken care of. Very satisfied.
The truck was a pleasure to drive and the agent we had was very helpful.
Nice people
I also had a hitch installed was very happy.
Close the uhaul in Seligman mo. The guy is an ass.
Lane was very nice!
Have an bigger parking lot.
The manager is super friendly and so understanding and helpful. He really helped us out this Labor Day weekend. Thank you so much and I will make sure to refer you to others!
Very helpful and curtius.
Great experience! Movers very very courteous and helpful and did not stop till the job was done. I would highly recommend them to anyone going through a stressful time and if I ever have to move again they will be my one and only choice. Thank you, thank you, thank you
The man who helped me was great!
Lane took very good care of us and was able to answer all of our questions.
Dont charge me for extra miles that I didnt use.
Very friendly and equipment was ready for pick up.
Very happy with him and I will use him again! Thanks, Duke Denton
Very good experience. Good price.
No one was around at 1st, I was I loading trailer when an older man showed up. I had walked all around for some one and did not find anyone.
Problems with UHaul computer system required local dealer to call UHaul in order to complete transaction. Still done in 20 min and on our way. Truck and additional items were ready and waiting for us.
When you give someone a booking please keep your word. I was over booked and had to go from Joplin to Cassville to get my rental. Joplin Uhaul main office was wonderful in arranging everything for the alternate site and it worked out for me but my stress level was pretty high when I was told you did not have a truck for me at the scheduled time.
Representative could not log into the U-Haul software system and tried to push me into taking a 26' truck when I had reserved a 15' truck.
No recommendation. I am happy with the service. Thank you
Vehicle was promised by 10:00a.m., but due to staff issues I was unable to get it until after 12:00p.m.. My move was significantly delayed and I was unable to use the morning and cooler temperatures to make my move.
