Not that it matters much, this was not the place I originally scheduled to drop it off at. No one there so it was a self serve location. Hard to provide great reviews. Was easy to park and drop the trailer.Dennis C.
Customer Reviews for Freedom Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ashley K.
El cliente no dejó un comentario.Jennifer A.
El cliente no dejó un comentario.Todd F.
Wonderful Business! Keep up the fantastic work!!!Douglar B.
El cliente no dejó un comentario.Roy H.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Michelle W.
I turned truck in on sunday and instead of returning my deposit to my card or giving me cash I was told I would receive a check in a day or two. It's Saturday now and still waiting. I was counting on having that money and live paycheck to paycheck so this has really caused a BIG problem for me.Keli F.
My location pick up employees were awesome.Jill C.
El cliente no dejó un comentario.Kenneth B.
I had a bad experience renting a truck on Saturday, however this location was great and has won back my business.WAYNE C.
El cliente no dejó un comentario.Delbert S.
Great customer service. Answered phone call after-hours.ZACHARYRYAN W.
Cargo area of the truck and ramp was covered in lint or insulation. Had to sweep it out before we could start to load it. Other than that it was a pretty good experience and the guy who rented the vehicle to me was very nice and accommodating.Christopher D.
El cliente no dejó un comentario.PAULA B.
El cliente no dejó un comentario.Michael L.
Have the trucks inspected before renting them out. I picked up my truck and the sun was shinning in so I didn't see it till I got almost back home and the windshield was cracked all the way across passenger side and there was dried soda all over passenger side door and it had not been cleaned before I got it. When I dropped it off in Davenport Iowa the guy asked me if I had did all of the stuff I had mentioned and I said NO it was like that when I got it and I explained to him the sun was shinning in and I didn't see it till I was almost home with it and he said it should of never left like that and I told him I took picture of it cause I did not want to get blamed for it and I called the the guy in bartonville and told him about it and he told me just let them know when I got to Davenport .I drove all the way to Davenport without a drink. I was upset that I rented it in Pekin Illinois and then they called me and told me I would have to pick it up I bartonville which was out of my way. They did give me extra miles for that but Pekin was closer to me that is why I went there. I will say the uhaul in Davenport off ofRegina T.
Easy pick up with zero hassle....Wish U haul would have a mandatory fill up every time, I wasted money filling it up in a state that was 60 cents a gallon higher then when i crossed the state line. Had the truck been full, i wouldnt have had to waste that money filling upChristopher M.
mike at bartonville illinois uhaul & lindsay at pekin illinois uhaul are two amazing employees, both were so nice and helpful,i felt loved. i felt that they cared for me and gave me all the info i needed when i asked questions,my truck renting experience was literally perfect because of their exceptional customer service. in my new town dropping off the truck was a breeze thanks to the 24hr key drop box. driving the 15ft truck was not to bad either, takes a little bit of adjusting to at first but nice once you get going. the only hiccup in the situtation was that i used to live next door to the in-town-moving uhaul in pekin illinois where i placed my order but the truck they provided for me was 10 miles away in bartonville illinois at the out-of-state uhaul. mike explained the reasoning for this and i understood completely, but still it would have been nice for uhaul to have an employee bring the truck to the closer location for convenience. overall i rate uhaul 999/1000 stars and would definetly recommend them to anyone and everyone.tracey T.
El cliente no dejó un comentario.Mathew B.
Quick, easy and Mike was very accommodating and professional and courteous! Pleasant experience start to finish!!LYNETTE S.
El cliente no dejó un comentario.Julie K.
The gentleman came back after business hours to rent us a truck. Very friendly and professionalBobby S.
Great guy. Very personable. Quick service and on my way!Gordon R.
El cliente no dejó un comentario.Steven S.
Very friendly and professional.Jeffrey J.
El cliente no dejó un comentario.Zachary W.
Customer Service was great! I as running late and they offered to stay open for me. Greatly appreciate it.Dennis A.
El cliente no dejó un comentario.Douglas P.
This is the best place to rent.Charles B.
El cliente no dejó un comentario.Charles B.
On time very professional and personal. I would use this location again anytime and would recommend this site to everyone.Douglas W.
All was good......VERNE H.
El cliente no dejó un comentario.Alan V.
El cliente no dejó un comentario.Douglas P.
El cliente no dejó un comentario.Marshall G.
El cliente no dejó un comentario.Teka O.
Very friendly, easy to work with and convenient!Dale N.
Super friendly staff. U-Haul costumer service is terrible. Despite the staff at the location being helpful my overall all experience was horrific. I never plan to rent from u-Hal again and will share my experience with as many people as I can. Corporate customer service is extremely disappointing!CHAD T.
El cliente no dejó un comentario.Angela S.
They were very friendly and made me feel like family. I wouldn't hesitate to comeback or recommend to family and friendsMarc B.
El cliente no dejó un comentario.Marc E.
Very accommodating. Will definitely use again and highly recommend!Charles G.
I had the best experience working with freedom mini storage! They have amazing customer service. I will recommend them to anyone I know who needs a u-haul.Lindsay E.
They had no clue how to hook up the tow dolly and had to send us to another store/location.ron W.
No one was at the facility, sign on door said closed due to COVID 19. Finally after calling customer service the manager finally showed up. Said fuel was at 1/2 tank when really 3/8. Did not reserve for this location 25 minutes from home but a localAction 5 minutes from home. Got text messages from CS saying they had tried to call me when I had the phone in my pocket all day, the texted the same number that was texted.Jay E.
El cliente no dejó un comentario.Diane F.
We had an unexpected move and called after they had already closed. They went out of their way to get us into a truck that night.Charles A.
What a bad experienceadam S.
El cliente no dejó un comentario.Rodney K.
No problem with the rental unit , but I returned one day early but denied a day credit , Uhaul need the money that bad ?Ray R.
El cliente no dejó un comentario.Jennifer I.