Very friendly and helpful,,,
EDWARD B
Customer Reviews for Frank's Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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They charged us to drop off.. I filled up the tank more than I was supposed to. I didn't even go the mileage that was averaged. Not paying.
William TEverything was awesome 10 stars if I could friendly A+
Laquisha JReally nothing I was completely satisfied with the hole experience.
deanna cTerrible, Frank was incredibly rude and demanded that I back up a 26ft uhaul into a tiny spot next to his dump shop with no assistance.
TONY SAnother great experience from U-Haul. I said I would use them again, and we did. Lynette was very knowledgeable.
Mike CI waited 30 minutes while the lady tried to get her computer on. She claimed it was new. Did not inspect the vehicle with me and fouled up the reservation.
Dean CVery poor signage
mitzi eGreat equipment. Great service. If I need a u-haul again I'll make sure and rent it from the same place
Cory ceasy drop off
Kevin hNothing the lady who help me was very nice. I would Recommend anyone to go to the location I went to .it was a tire place but the lady worked in the back office. I give her a10 star for how she helped me.
JONATHON WTrailer was excellent on the long trip, very helpful for added space.
Mike CGreat U-Haul teams Pickup, Return location, and Distribution experience. Truck and trailer were prepared and ready to go. Will use for final move.
Mike CThe pads and dolly I ordered were not in the truck I was given the keys to. I was told these were already in the truck, but I happened to check the truck and they were not there. There was a dolly and pads in the truck parked beside mine, so I got those out. However, the blankets were filthy (muddy and wet and covered in wet leaves)
Terry EExcellent job, Lynette was great!!
RICKY CVery helpful people
Craig FVery nice and professional helped me in the rain.
phillip bNothing the service was very good thanks
JIMMY JExcellent people to deal with in BeeBee Ar. & Ventura autos in Amarillo. If I ever need to move I will not hesitate to call uhaul. Gracias
Mary RTruck's wind shield was very dirty,, brakes sounded rough, pushed almost to floor to stop & brake pads were definitely worn out,, we could hear that the brakes were grinding into the routers,, would rather choose another place if I had to rent a truck again !!
TONYA GRevived truck with 13 miles to empty. Owner very rude. I notified them multiple times of being a self service rental and they still insisted I wait on the employee to arrive at 9 am. Truck had horrible brakes.
Robert CI should have rented a bigger trailer because I couldn’t get my lawn mowers on the size I rented.
Gina CNot a thing great service!
BOBBY TVery professional
rodney mFranks tire did an outstanding job!! Uhaul should be proud of this vender
Roger DWe were misled bout the charges for extra day and returning the truck which we were not at all expecting. We had to go 30 miles extra to pick up and drop off the truck when one was on the lot we first inquired about and was closer to our home. We won't be referring uhaul for a while.
Charles TGreat Service
Kimberely pThere was NOT a truck at the location we were to pick up. We had to drive 60 miles round trip to pick up a truck. I had ordered blankets and tie down straps. They had NO straps. Very unsatisfied.
Rita JHad 10am appointment but the lady that did the uhaul stuff didn’t arrive until 11:30.
Robert PRented from another location with an appt at 9:00. Ended up having to go to Frank's and they couldn't serve me till 11:00.
DAVID HVery friendly staff! Excellent experience.
Charley MMake sure it has a full tank of gas
MARIE SThe people at Frank's tires are so sweet. Everyone was very helpful.
Connie Wvery nice people
CLIFTON CGreat customer service. Very helpful personal. Was unhooked and gone in a matter of 2 minutes. Great experience.
Ron HI was concerned about the oil in the truck it was a lil low when I got it other than that no concerns
Rakita BOverall, customer service was great!
TIMMY WThe folks were so very helpful! Best Uhaul experience ever.
Lisa RNot so friendly
Rick WEVERYONE WAS FRIENDLY. THE HELP WAS GREAT.
CLIFTON CUhaul gave the reserved truck away two days before the reservation pickup. The associate was late for pickup time. Didn't do a vehicle walk-through on pickup to check for damage. Somewhere along the way the associate mixed up the reservation number and it didn't match with the drop-off location's records, which resulted in the drop off location calling and saying we were a day late on the return and didn't have record of us dropping it off (even though we had returned it 2 days early). Very friendly service, but seemed a little disordered.
Rachel TNo comment. Thank you
JOHN BEveryone at Frank's tires was very nice and very helpful. Great people.
Qianwen Neveryone was nice
CLIFTON CMake the outside look better .
Christopher PEverything was great. I had no complications
APRIL MOne of the lights were out on the trailer they offered to fix but I needed to get on the road had a five hour drive to go to
Timothy SBoth people we did Business with was Super nice ,very helpful,
Mack GThere was glass broken in the back, also a bag of kitchen trash. Jelly beans were all over the cab floor.
JOHNNE C