Customer Reviews for Frank G Motors
(U-Haul Neighborhood Dealer)

12 reviews

4701 E Main St Ste 180   Grand Prairie, TX 75050

Office Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

4701 E Main St Ste 180
Grand Prairie, TX 75050

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Easy pickup

Louie Esparza 
Rating:
1.0

Don't rent out equipment you don't have.

Erik Swanson 
Rating:
1.0

First off there is no signs on where to go once your on the property this is a car lot so it is very confusing and to top it off the guy that owns the car lot I guess he came up to me very aggressive and hollering saying “WTH are you doing on my property” I just replied I am here for uhaul to pick up my reservation of the car hauler he then stated “Well i don’t know what you are talking about” so I’m like this cannot be the first time someone says or ask that they are here to pick something up for uhaul I doubt that so I proceed to look around the lot and I then find the uhaul office so I proceed to get my rental I will never go back to this uhaul 3rd party vendor VERY UNPROFESSIONAL honestly I would like to hear something back from uhaul or have this 3rd party vendor removed from doing uhaul rentals they do not care about the customers and are very bad with communication

Ramiro Castro 
Rating:
2.0

The trailer lights did not work properly, was told I needed to buy the adapter for my vehicle and then the lights would work properly. I bought the adapter and the lights still didn't work, which I didn't find out until 7hrs into my trip after the sun went down. Very dangerous and unacceptable

Ezechio Hernandez 
Rating:
1.0

The steering wheel was sticky and there was water bottles inside. It smelt like smoke. The truck was not available for pickup at the time requested and the keys were not left for self pickup

Ruth Soliz 
Rating:
2.0

Owner wasn’t there to,pick up equipment did everything on phone and the person that released the trailer to me did not now what he was doing I checked lights he hooked up trailer lowered on ball I drove off and trailer fell off ball he didn’t tighten the lock I raised it up and hooked it back up and locked the ball.

tammy lagemann 
Rating:
5.0

Customer did not leave a comment.

Juan Alegria 
Rating:
1.0

They said I could deliver there and rent more days, I decided to rent 3 more days to which they charged me 267 dollars that would return 150, but I checked the charges at the bank and they had charged me 267 plus 200 dllrs more, the head of the stores said that because I wanted To lie to them for going to another uhaul and re-renting for three more days at the end I returned to the main uhaul and returned it on the second day they only charged 108 dllrs and they returned to me I do not know if 140 or 150 dllrs,. The other 200 dllrs that they charged me without informing me, they did not return them to me. That is the reason why I can say you have to be very careful if you are going to rent enuhaul, you can change my idea, while I continue to give a bad service and discriminate and as if employees owned uhaul.

Martha Del Ángel De Hull 
Rating:
4.0

Customer did not leave a comment.

Carlos Curiel 
Rating:
5.0

The employees were very polite helpful.!

Lorna Durocenlet 
Rating:
5.0

Customer did not leave a comment.

Dionte Winston 
Rating:
3.0

Customer did not leave a comment.

heather hart 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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