El cliente no dejó un comentario.Julie W.
Customer Reviews for Four State Storage Lease Co LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
No negative comments.RODNEY C.
El cliente no dejó un comentario.ISAAC S.
Very professional and helpful. Would use them again.LUIS V.
When I picked up truck the agent was very pleasant and helpful. When I returned truck different agent when didn't want to get off a personal call I know. It was personal because it stated to the person on the phone sis I call you back he didn't check the mileage or how much gas was in truck I could see how upset he was about being ask to come and check the truck. I don't want to be charged for something that I shouldn't be.ALESIA M.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.HYUN C.
The vehicle wasn't clean. Could use a wash and thorough cleaning inside. We attempted to self check in which took almost 30 minutes and was very inconvenient. The location of the business on the app was a different name then what was on the building so that wasn't helpful. I will say the representative when we finally went inside after giving up on the self check in was very nice and helpful. She understood our frustration.La Jolla M.
El cliente no dejó un comentario.Matthew D.
The name of the business was different from the one posted on the U haul site which made it tricky to locate.MICHAEL G.
Try to always have 1 UHaul truck available for rentalrodney C.
Booked a uhaul a year ago from a different location in town and had a horrible experience. This one was fantastic by comparison. The staff is helpful and friendly. Truck was clean and in good condition. Price was very fair.Keagan W.
El cliente no dejó un comentario.Richard B.
cabin can be cleanerVinh T.
Very POOR experience. The person working let me sit outside an hour 15 minutes waiting for someone to arrive and he was there tge whole time. I made several attempts to contact someone or ring the bell. He could have cared lessJoe R.
App based check out was confusing and awkward. Attendant at desk was rude and unhelpful.Gregory N.
Keep the office manned. (I attempted to return the vehicle but had to wait 30 minutes for someone to be there.)DAVID C.
Well I'd declined the insurance and when I returned it my estimated amount was 35-40 more then what was quoted before booking my uhaul. They added insurance which took 2 days to refund. Uhaul error cause even the worker at the pickup site was trying to tell them I'd declined the insurance. No one was in office to assist. She has promised to take care of it. I didn't put pressure but I was expect some sort of compensation for the error, delay and excessive charge to my card. I held up my end of the deal uhaul did not. Even if it was reducing the rate per mile from 1.09 to the weekly .85 would have been nice. Especially since I dropped off the truck with more gas then given returned within 4 hours and was promised some sort of compensation for the inconvience. When you show customers who you are it's your reputation they carry. Not a happy costuner but not a discretional customer either. You can do better though with the prices you're charging.Marcie S.
The ONLY issue that I had was that the passenger window and rear view mirror were so dirty that it was difficult to see cars on the right side of the truck. Since I only drove the truck 14mi round trip and I was familiar with all the roads I drove on - it was a minor issue. If I were driving the truck further - I would have had to wash the right side because it could have been a safety issue.Michael F.
Self pickup...John B.
El cliente no dejó un comentario.Sam C.
A little difficult to spot so maybe more signage. Agent was very friendly and helpfulBradley P.
El cliente no dejó un comentario.roxann P.
El cliente no dejó un comentario.Andy S.
El cliente no dejó un comentario.Aldo C.