Customer did not leave a comment.brian D.
Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)
Sorrento, LA 70778
Services at this Location:
- Mon–Fri8 am–5 pm
- Sat–Sun8 am–11 am
Special Operating Hours
- 12/20/2023: 8:00 am - 3:30 pm
- 12/21/2023: 8:00 am - 3:30 pm
- 12/23/2023: Closed
- 12/24/2023: Closed
- 12/25/2023: Closed
- 12/26/2023: Closed
- 12/31/2023: Closed
- 1/1/2024: Closed
- 1/2/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved the pickup at a different location but UHaul changed it to Four Seasons. This location was not convenient, and the manager was not very friendly. The inside of the cab was disgusting. Someone had spilled a drink but it was certainly pointed out to me to make sure the truck was returned clean. I don't think she even looked at this truck before she rented it to me.Dera A.
Customer did not leave a comment.Terry J.
Customer did not leave a comment.Hillary H.
Customer did not leave a comment.LeBlanc's Mobil C. | Overall Experience
The woman that checked us out was very knowledgeable and quick no complaints!Calvin P.
Customer did not leave a comment.Biff F.
Customer did not leave a comment.Geroge G.
I have been with Four Seasons for a total of almost five years off and on. They have always helped me with any request and repaired all items promptly. Thank you to Dolene and Henry for being so kind and helpful.Gail V. | Overall Experience
Customer did not leave a comment.Garth W.
Customer did not leave a comment.Jihad A.
Customer did not leave a comment.Chante W.
Customer did not leave a comment.Alan B. | Overall Experience
Customer did not leave a comment.Peggy M.
Customer did not leave a comment.ajahna A.
Four seasons helped me when I was in a bind after crown storage screwed me. I will bring my personal and company business to them from here on out.christopher M.
Customer did not leave a comment.NYOKEE C. | Overall Experience
Clean the inside of the vehicle outApril M.
Customer did not leave a comment.Vicki S.
Excellent service across the boardJeremy B.
Customer did not leave a comment.Tessa B.
Everything was excellent lots of spaceLOUVENIA J.
If it's raining and bad weather not expect the customer to clean vehicleAntoinette R.
I was pleased with the service with Four Seasons U-Haul ServiceSuzzana S.
Customer did not leave a comment.Christine P.
Need more help in the office.EDGAR A.
Everything was goodKATIE K.
Customer did not leave a comment.Cassandra J.
Wonderful People to work with.James T. | Overall Experience
Taj was just excellent and had to work through several system outagesWill M.
I got evicted because me and the manger got into a verbal disagreement . She accused me of lying about being a tenant. I was using the dumpster when she approached me and told me it was for customer only , I informed her I was a customer , she didn’t believe me and it went left after insulting me . She definitely need to be train on professionalism.Corey W. | Overall Experience
Customer did not leave a comment.TEDDY S.
Nothing on pick up. The place was super clean and the young man hooked up the trailer and we went over everything. I would rent from them again.Brad R.
Customer did not leave a comment.Ellen B.
Customer did not leave a comment.Cullen B. | Overall Experience
Agent that helped us with reservation and hook up was top notch.Kelley V.
Customer did not leave a comment.Laurie G.
Customer did not leave a comment.COURTNEY B.
I was really satisfiedEarl D.
Customer did not leave a comment.Clifton S.
The manager was absolutely wonderful. Hands down the best uhaul rep I've dealt with ever. Helpful, polite and upbeat!VANNESSA F.
Customer did not leave a comment.JUSTIN A.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Hayward C.
Nice place alsoJonathan N.
Rented a 5x8 trailer. Seems like older equipment. Tire had been retread instead of changed but lasted the whole trip. Had a little problem with the ball latch. But over all in good working order and no leakscheryl L.
Customer did not leave a comment.Ian H.
Super nice people to deal withGayle L.
Nothing at all everything was excellentLeroy S.
Customer did not leave a comment.keith D.
Never said I had to but a full tank of fuel in truckcarmello C.
I felt I was overcharged for this trip 742.00 the total for the trip 291.00 and gas put back where it goes my amount jumped to 742.00 after I extended the truck for a couple hours got stuck in trafficLaticia G.
The lady who was there when I initially rented the storage was very professional at all times. I was very disappointed when my storage was broken into and told there were no interior cameras. This appeared to have happened once the initial lady left.Cynthia J. | Overall Experience
The front desk manager was always courteous and kind she went above and beyond to make sure me as a customer was very satisfied and I was I will recommend you guys to a friend or family member take care and if I need you in the future I will come back to you thanks for all your help and you’re impeccable customer service Mrs BoudreauxNikitia B. | Overall Experience
Everything was great Keep up the great work I will be back â¤ï¸Nikitia B.
great experience no improvements neededMary H.
Customer did not leave a comment.LANCE F.
Customer did not leave a comment.Thomas A.
I experienced my best customer service encounter here. She knew everything about the equipment and was very polite. She even hooked the equipment to my vehicle. She is very nice.Justin B.
service was friendly and professional I was taken care of with me as the customer with lots of careWayne N.
Customer did not leave a comment.James R.
Customer did not leave a comment.DonaldBarry P.
Trailor lift assist to lift tongue on the ball of my truckNeal B.
Customer did not leave a comment.JANAY C.
Awesome and easy. The lady that runs that place is very knowledgeable and efficient. I have rented there twice in the last few weeks and both times it was a very easy experience.Joseph J.
Delain the lady at the desk was so helpful and polite ......best place to rent a U-Haul I am going to use again when I need it ...everything was perfectSharell M.
Customer did not leave a comment.Marty L.
Customer did not leave a comment.JUSTIN N.
Customer did not leave a comment.PAUL W.
Customer did not leave a comment.Philipe G. | Overall Experience
The staff was most accommodating and always very friendlyPamela C. | Overall Experience
Great storage facility would recommendRonald R. | Overall Experience
The customer service representative who assisted us was irate and extremely unprofessional. Upon arrival, she told the authorized driver that we did not have a reservation. Then she read the reservation she had on the board and it was hours. When asking about changing the drop off location, she. Egan to explain. I stated that that was ok, would require too much work and said let's stock with the current location. She got loud and threatening. We got the impression that she simply did not want to release the vehicle to us. Horrible horrible horrible encounter. I would never recommend this location to anyone. On top of this, this was our second reservation change by haul.Nayita W.
Dolaney was a great representative for your company.charles B.
Customer did not leave a comment.LAWRENCE B. | Overall Experience
Grateful to owners and staff for enjoyable experience renting RV spot 15Lurlie H. | Overall Experience
The facilities are wonderful. It was very clean and easy to access your unit even if other people were there. The staff was friendly and helpful. Even when the facility had no power due to hurricane Ida the gate was opened to ensure access. They even sent out emails to update the clients.Jeremy B. | Overall Experience
Thank you Darlana for your attention to details. You made my moving experiene easier than I imagined. I hope our lives cross path in the future. May your days be merry and your burdens be light. Keep Safe, Cynthia and Vernett KnightCynthia K. | Overall Experience
Customer did not leave a comment.Ty'Ana H. | Overall Experience
Dulane was so helpful and friendly. She answered the phone after hours when we were checking out and helped us find another uhaul when theirs wasn’t available. Being new to Gonzales, she was very helpful in answering any questions.Susan D. | Overall Experience
The staff was extremely helpful and supportive in working with me on a few occasions. I would definitely recommend 4 Seasons Storage.CEDRIC P. | Overall Experience
GreatLOOP LINEN S. | Overall Experience
I have rented on more than one occasion from Four Seasons and will again if I ever need storage in that area of Louisiana in the future.MARY V. | Overall Experience
Storage facility very clean, climate control is great, convenient locationPrivacy R. | First Impressions
I never used it but phone service was goodPrivacy R. | First Impressions
When we arrived, we were told no unit was available. This left us scrambling for a new unit. Very frustrating!Privacy R. | First Impressions