Comentarios del cliente para Fort Knox Mini-Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Fort Knox Mini-Storage

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Richard B. en

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El cliente no dejó un comentario.

Carla M. en

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El cliente no dejó un comentario.

Rommel R. en

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El cliente no dejó un comentario.

Carole S. en

Grado:

Very friendly and efficient clerks. They made it easy and fast. Thanks

Sean H. en

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The service agents I worked with were professional, friendly and very helpful.

Douglas C. en

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The person who helped us at the counter was very friendly and helpful. His name is Joshua Baker.

Rebecca F. en

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El cliente no dejó un comentario.

Jason B. en

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Everything went smooth so I have no fed back on what can be improved

Rommel R. en

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El cliente no dejó un comentario.

Marie M. en

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El cliente no dejó un comentario.

Tse W. en

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El cliente no dejó un comentario.

Kat R. en

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El cliente no dejó un comentario.

randy r. en

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They were top notch very good service and very informative

Rommel R. en

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El cliente no dejó un comentario.

JOSH B. en

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El cliente no dejó un comentario.

Rommel R. en

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El cliente no dejó un comentario.

David W. en

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The gal on site was friendly. Knowledgeable and quick

Fumiaki K. en

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El cliente no dejó un comentario.

MITCHELL M. en

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Everything was perfect from reservation to pick up and return. Outstanding rental location...Way better than most UHaul Locations as far as service.

PHILLIP S. en

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Great place to rent a u haul truck they always have great customer service skills

LOREN S. en

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Everything went smooth. Employees at Fort Knox mini storage were very courteous and helpful.

Rommel R. en

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El cliente no dejó un comentario.

David C. en

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El cliente no dejó un comentario.

Peter K. en

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Great customer service.

DARREN D. en

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El cliente no dejó un comentario.

Abel T. en

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El cliente no dejó un comentario.

Don M. en

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El cliente no dejó un comentario.

Aaron B. en

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Quick and efficient rental experience

Rommel R. en

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El cliente no dejó un comentario.

Anthony B. en

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This is my new u-haul place. Friendly folks, easy transaction.

Gregory W. en

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El cliente no dejó un comentario.

PAUL W. en

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El cliente no dejó un comentario.

Dorothy H. en

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Zach and the rest of the team at this Uhaul we’re very friendly, professional, and accommodating.

Aaron B. en

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Best place to rent a trailer, and I rent a lot of trailers.

Kenneth B. en

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The computer system changed the price significantly from my original reservation price. Agent had to manually correct the rental agreement.

Vlad i. en

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Offer more mint candy at the check in desk. Jkjk lol the service was perfect!

Eric C. en

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El cliente no dejó un comentario.

Joel W. en

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This is an excellent location with even better staff and equipment. Thank you Fort Knox!

kim s. en

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All I did was drop off the equipment after hours

Erika S. en

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El cliente no dejó un comentario.

Vance K. en

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Your place of business is just to far from our place . Thank you

HARLEY F. en

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Awesome guys at the frint counter.

MACKENZIE P. en

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The staff was so friendly and helpful!

Patag X. en

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Wouldn't want to rent anywhere else!

Cristina M. en

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Very friendly

Robert A. en

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El cliente no dejó un comentario.

Yan Y. en

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Very nice car thank you so much

Erika S. en

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David is always a pleasure!!!

Kendra C. en

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David was awesome.

Rommel R. en

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El cliente no dejó un comentario.

Richard G. en

Grado:

They informed me they were not a "true" U-Haul facility and they would pro-rate my month and give a free month the next month. I went to a "true" U-Haul facility and received my free month immediately

Allen F. en

Grado:

The agents were very knowledgeable and friendly. I was impressed by how well U-Haul has integrated their computer data base, as they knew everything I told the agent over the phone. I really appreciated not having to repeat and explain my needs to everyone along the way, as it seems to be elsewhere. I had no problems with the truck. I appreciated that the cargo area was low enough to access even without the ramp. The cargo area was clean. The cargo door worked fine, and did not stick when trying to raise or lower it. It was not as noisy in the cab as I would have expected for a big truck. I would have appreciated more room in the cab though. Moving is such an ordeal that I really appreciated your professionalism. I should have accepted the offer of a month free storage. I really think it would make completing the move much better than just piling everything into the house & garage.

Don J. en

Grado:

Good customer care. A snafu with the corporate U-Haul system moved my vehicle to a more distant location and the folks at "Fort Knox" fixed the problem so that I could have the vehicle I ordered at their, closer location. Kudos to them!

Rebecca R. en

Grado:

At speeds above 55 when bearing right, like on a curve on the freeway, the truck shakes alarmingly. I forgot to mention it when I turned it in.

Rommel R. en

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El cliente no dejó un comentario.

Johnetta B. en

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El cliente no dejó un comentario.

Rommel R. en

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El cliente no dejó un comentario.

Harvey P. en

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Fantastic

Christopher P. en

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Too many hidden charges. The fact that it came through as 3 separate transactions and surcharges made it confusing to track.

Allan B. en

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David provides excellent customer service every time we go to Fort Knox - knowledgeable, pleasant, efficient.

Erik S. en

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El cliente no dejó un comentario.

Holis S. en

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Once again Excellent service.

Rommel R. en

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El cliente no dejó un comentario.

SHARON O. en

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It all went well for me....helpful staff. Good job.

Mitchell H. en

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It took me over 45 minutes to return the truck due to slow Internet on my phone. It was very frustrating. I've rented trucks at other locations, and the return process has never been this difficult.

Jennifer F. en

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The staff was friendly and helpful but it was a ridiculous task just to get into the parking lot. We spent over an hour just trying to maneuver our truck around a large moving truck.

Binny N. en

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One of the windshield wiper blade was missing. I had to switch it with the other U-Haul truck but good thing it didn't rain.

Deborah H. en

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El cliente no dejó un comentario.

colette g. en

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I reserved my truck online and it was not ready when I needed it. I had to go to a different location to pick it and had to pay for the extra mileage!!!!! l would like a reimbursement for the extra mileage.

WILLIAM B. en

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El cliente no dejó un comentario.

william M. en

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El cliente no dejó un comentario.

William B. en

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El cliente no dejó un comentario.

John H. en

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El cliente no dejó un comentario.

Curt M. en

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El cliente no dejó un comentario.

Karen L. en

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competent staff

Arthur P. en

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El cliente no dejó un comentario.

ANN W. en

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Very secure storage area. Well-lit and monitored by camrra surveillance. Great staff to work with and they have a small stock of moving supplies on hand for sale. Saves time when you’re moving.

Carl S. en

Grado:

The roll door trapped water and then spilled it onto our stuff when we opened the door.

Diann W. en

Grado:

Fort Knox is amazing and has the best customer service. Very helpful under stressful situations and willing to work with me. Other Uhaul places were not accommodating at all. I will only use Fort Knox off 122nd from now on and telling family and friends about them.

Diann W. en

Grado:

Great customer service. I needed to keep the uhaul for a extra day and it was the easiest and friendliest customer service I have dealt with. Thank You

David C. en

Grado:

I reserved a trailer online at a uhaul close to my house but when I got there they said they didn’t have the trailer I reserved so they called around and I had to drive out of my way to another location.

Jessica E. en

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The employees who helped us that morning were great, very good customer service as they went out of their way to get us a smaller truck.

Edward F. en

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Make sure everything that people ordered is in the truck. I ordered an appliance dolly and was charged for it but never received one.

Garrett Y. en

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El cliente no dejó un comentario.

bridgette j. en

Grado:

Customer Service is great. The trucks are clean. I really enjoy doing business with 122nd U-Haul that why I come here. There are other U-Haul's closer to my home. My favorite location period.

BAYARD M. en

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Good Facility

Cassandra C. en

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All employees were extremely friendly and very helpful.

Jeremy P. en

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El cliente no dejó un comentario.

CHELSEA N. en

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Excellent staff! Facility very well maintained with easily accessible units. Hours to access storage unit were inconvenient for someone with a job M-F, 8-5.

KAYLA W. en

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Easy check in and really easy move out. The staff were great! I wish there would have been a little more lighting because our unit was in the very back but overall, a great experience!

BEVERLY H. en

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Thank you. I will use your facility again if needed. Very pleased.

Carl W. en

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El cliente no dejó un comentario.

KEITH M. en

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I have my personal unit here, love these folk's, our company doesn't Have anything to store for the time being. Thanks!!

Marion C. en

Grado:

Excellent Service! Very informative and helpful associated that helped us.

Steve R. en

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El cliente no dejó un comentario.

Rommel R. en

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El cliente no dejó un comentario.

Nate T. en

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El cliente no dejó un comentario.

David G. en

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The rented furniture dolly was a piece of garbage

Ricardo A. en

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Easy to do via the app. Thank you. I was able to check out around 6:30 am for an early start.

DEAN H. en

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I like that they dont raise the rates 25% (or more) EVERY YEAR! Like public storage does!!!! Surely recommend them over any public storage location!

David D. en

Grado:

Friendly and helpful. Always appreciate smiling employees!!

elsa g. en

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Everything was ready and helpful really quick service and worthy. Best decision ever. Thanks uhaul

THOMAS W. en

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El cliente no dejó un comentario.

Heather J. en

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El cliente no dejó un comentario.

Michael L. en

Grado:

Your employee Patag Xiong was very friendly, professional, and helpful! Please thank her for me.

Josh G. en

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El cliente no dejó un comentario.

Rommel R. en

Grado:

The equipment are clean and working but those old equipment should be replaced with the newer version. The service personnel should make sure that the equipment are properly hook-up on the hitch to avoid accidents.

richard l. en

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El cliente no dejó un comentario.

Scott B. en

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El cliente no dejó un comentario.

Kelly H. en

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El cliente no dejó un comentario.

Rommel R. en

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El cliente no dejó un comentario.

PAM D. en

Grado:

Great staff and great service.

SAE HYOUNG O. en

Grado:

The workers there were very helpful and kind.

RACHEDIA R. en

Grado:

I liked how I got a welcome phone call which I wasn`t expecting at all. Also how when I called to Change the time I was coming it was a hassle , very much appreciated. Thank you

JAMES H. en

Grado:

Clean and nice, service was polite. However, private storage that does not offer the first month free with one way uhaul. Did not use after all.