Cab of truck hadn't been cleaned in a long timeMichael M.
Customer Reviews for Forest Hills Texaco
(U-Haul Neighborhood Dealer)
Roanoke Rapids, NC 27870
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8 a. m. - 5 p. m.
- Mié.: 8 a. m. - 12 p. m.
- Jue. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Terrell R.
I know how to connect and hook up trailer but im sure there are some out there that dont know how too. Recommend to inspect so it is safe for costumer and other people on the road .Carl M.
El cliente no dejó un comentario.Cheryl E.
Store was closing when I called, they left key in floorboard but no link on email to rent on line, called U haul in VA ( where I used to live) & they told me where key was & sent me link to rent on-line. Truck gas gauge stopped working while in route to MI & never corrected each time gas was refilled. Caused us some stress not knowing how much gas was actually in gas gauge. Folks on Woodlake Dr. In VA get High marks though ( Autumn & Christy & Christa) they are always professional & helpful, not to mention courteous & knowledgeable.Jonnie A.
El cliente no dejó un comentario.DEBORAH I.
Everyone there was super friendly and helpful. A+++Kevin B.
El cliente no dejó un comentario.Lorene C.
El cliente no dejó un comentario.Akshay B.
El cliente no dejó un comentario.Cynthia W.
El cliente no dejó un comentario.Anthony B.
We rented a pick up truck on line and when we went to pickup we were sent to wrong location and when we went to the one they changed it to we found out the truck was changed to a van. DO BETTER such a mess.Tracy B.
Keep improvingDAVID H S.
El cliente no dejó un comentario.Lynn R.
El cliente no dejó un comentario.Tameika T.
I was taken care timely and had no issues with the process. It was quick and efficient.Jacqueline D.
i used online reservation option and when i contacted the pick up location on the day of rental I was informed they did not have the vehicle I had reserved - I had to call and find another location and had to hurry to pick up since they were closing - no one contacted me to let me know the vehicle was not where I requested to pick it up - I was lucky the other location had what I had reserved -JOHN B.
El cliente no dejó un comentario.JAMES W.
Place is a dump and smells bad. Property filthyJames T.
El cliente no dejó un comentario.Wendy B.
El cliente no dejó un comentario.Alexis M.
Nobody there! No indication on website nor did they provide signage indicating they were closed during normal working hours (2:00 pm) on a Friday afternoon.JAMIE B.
Trailer had empty cardboard boxes and full of leavesRichardWalter C.
The friendliest most respectable people I've ever came acrossJANETTE SHANET E.
El cliente no dejó un comentario.Raymond B.
Great serviceAnthony B.
Very friendly and very helpfulDaniel B.
Nothing. Staff was very friendly and helpful.JAMES J.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Patrick W.
El cliente no dejó un comentario.Eric P.
El cliente no dejó un comentario.Jamie T.
El cliente no dejó un comentario.Alex S.
El cliente no dejó un comentario.Alex S.
The gentleman working here was unbelievably kind and helpful.TAMMY J.
El cliente no dejó un comentario.tegri T.
Good place to rent from very friendly peopleAndrew M.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Diara W.
Very friendly staff and a reasonable convenient location.Eric K.
Lee was amazing and so helpful. I was in and out in 15 mins.Christopher K.
El cliente no dejó un comentario.leslie S.
Very helpful staff, easy pickupCharles M.
Great service. Fast checkout / check in. Will use this location again.Robert M.
El cliente no dejó un comentario.Acreesia W.
Make sure you have trucks of different sizes availableClifford J.
Lee is the dumbest uhaul authorized dealer there is.shaleena B.
El cliente no dejó un comentario.Keeno R.
Rented truck paid for through 1800 number as I'm filing out my paperwork, a man went on the phone app and took truck from me and east tenth uhaul allowed that to happen waiting on supervisor to call me but the damage has already been done....not unreliable company will not deal with them again and I feel that the east tenth street owes me for my most difficult move........MARTIN L.
El cliente no dejó un comentario.Theresa W.
El cliente no dejó un comentario.Gary L.
El cliente no dejó un comentario.Edgar S.
No one was at the office at the scheduled pick up time.Blake P.
Originally reserved a week ago and locations were closed but every effort was made to fix the issue and was smooth sailing since...William B.
Everything went wellCH P.
Very helpful and friendly. Quick and easy. Could not have ask for better service...thanks very much.Charles W.
El cliente no dejó un comentario.KEITH W.
El cliente no dejó un comentario.donna E.
El cliente no dejó un comentario.Stephanie A.
El cliente no dejó un comentario.Allen J.
El cliente no dejó un comentario.Mike E.
Without knowing exact mileage---used 60 miles--turned out to be 33 miles was charged by Debit/visa for $93.00 With mileage at .89 plus $29.95 for truck. Put $15.00 to get back to 1/4 tank How do I get my diffrence back. How will I be notified? No one knew about this, but truck bogged down during take off.. and cut off twice during my time. Created anxiety. No problem with Rental . A great customer represenative.James H.
It was a good experience and it worked like the operator said.JACK B.
El cliente no dejó un comentario.Andrew H.
El cliente no dejó un comentario.lee H.
El cliente no dejó un comentario.Courtney C.
There was a lock on the cargo door and no one had the combination. It took at least 30 minutes for them to find out no one knew the combination and cut the lock off. Also, the truck had major scratches that were not documented. Fortunately, the engine ran well and I had no mechanical problems.Gwennaye C.
El cliente no dejó un comentario.Paul G.
El cliente no dejó un comentario.carrie M.
El cliente no dejó un comentario.Kimberly L.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Katrina B.
El cliente no dejó un comentario.mike L.
great serviceRonald T.
The only complaint I have is that the strap that goes over the front tire was broken, and needed to be replaced. that is a safety hazard. The location where I picked up the equipment was great. The were very friendly and helpful.David W.
El cliente no dejó un comentario.renett W.
dont give out one price and charge almost double.........better customer serviceLakendra W.
El cliente no dejó un comentario.yolande R.
I only dropped the U-Haul off, I never interacted with anyone. It was very dark and big trucks were parked I guess the drivers were sleep because the trucks were started and I never saw the drivers. I'm glad I had someone with me.Robin W.
El cliente no dejó un comentario.JONATHAN C.
This location was awesome, the gentleman helped me unhook the trailer & I was able to leave the key after unloading the actual U-Haul truck. I would definitely rent from this location as well.Christina U.
El cliente no dejó un comentario.Ed M.
El cliente no dejó un comentario.nakia W.
Don't take advantage of first time users. That's fucked up and you know it. Don't lie about the price's either. You said one amount but charged me more. No thank you. So thanks for ripping me off.catherine A.
Truck was dirty, fuel was not where they said it wasLatoya M.
El cliente no dejó un comentario.Antonique H.
El cliente no dejó un comentario.STUART B.
Had to wait to receive truck. Requested resources (utility dolly) not available, Had to ask personnel to call other locations to see if they had one I could go get.Marion H.
Nothing, everything was great.David S.
I highly recommend this place to anyone wanting to rent a U-HAUL. Very nice staff and actually assisted me in hooking up the trailer in a downpour. Great staff.Scott P.
El cliente no dejó un comentario.Timikka G.
They had difficulties with the local computer and required processing the rental over the phone with another center. It took over 2.5 hours from the pickup time to get it sorted out. The local crew was frustrated.William R.
Free coffee lol Just keep doing what your doing.Ralph C.
El cliente no dejó un comentario.Denise H.
He was friendly and helpful.cynthia C.
U Haul as a company disappointed me and made my move all the more stressful. I was called the day before pickup to say my selected location truck was not available. They gave me a different location, upon calling to confirm, this location did not have the truck either. I got the number for the area manager who was very helpful and made it right, giving me a third location that had the truck I needed. It seems U Haul does not communicate with the locations as many places didn't know when or what kind of trucks were supposed to come in.Allison N.