Customer Reviews for Forest Hills Texaco
(U-Haul Neighborhood Dealer)

249 reviews

1100 E 10th St   Roanoke Rapids, NC 27870

(252) 308-0150

Office Hours

  • Mon-Tue: 8:30 am–4:30 pm
  • Wed: 8:30 am–11:30 am
  • Thur-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(252) 308-0150

1100 E 10th St
Roanoke Rapids, NC 27870

Services at this Location:

Office Hours

  • Mon-Tue: 8:30 am–4:30 pm
  • Wed: 8:30 am–11:30 am
  • Thur-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–11:30 am
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

KJ Whitfield 
Rating:
5.0

Customer did not leave a comment.

Larry Beale 
Rating:
4.0

Customer did not leave a comment.

Georgiana Couden 
Rating:
5.0

Customer did not leave a comment.

Nicole Abernathy 
Rating:
4.0

Customer did not leave a comment.

Delontae Thomas 
Rating:
5.0

Drop off was during non-business hours. But the return location was fine. Plenty of room to park the truck and trailer.

Eric Richards 
Rating:
5.0

Customer did not leave a comment.

Michael Parker 
Rating:
5.0

Things are okay as they are.

ROGERLEWIS MONTGOMERY 
Rating:
2.0

Poor service

Clara Neal 
Rating:
3.0

It was after hours so no one was there.

Francis Masciantonio 
Rating:
3.0

Roaches in the truck smh.

Crystal Lynch 
Rating:
3.0

Customer did not leave a comment.

Tracy Beissner 
Rating:
5.0

We were greeted with a warm smile and Proffessional courtesy! Very helpful! Thanks U-Haul!

brady martin 
Rating:
3.0

Had trouble starting truck. Need to have it checked.

Harry Childers 
Rating:
2.0

Be more friendly

PAUL CATO 
Rating:
3.0

People were nice just took a long time to change out.

Brian Fuller 
Rating:
5.0

Thanks for everything could not have done it without U-HAUL.

Wayne Robinson 
Rating:
4.0

Customer did not leave a comment.

KJ Whitfield 
Rating:
5.0

Not sure what other charge was for? I had gas back where it was. And didn’t go over the mileage.

Stokes R 
Rating:
5.0

Customer did not leave a comment.

Danny Acree 
Rating:
5.0

Customer did not leave a comment.

Cassandra Williams 
Rating:
3.0

Customer did not leave a comment.

KJ Whitfield 
Rating:
5.0

I think the trucks need to be sprayed for roaches and other bugs

Alesa Benjamin 
Rating:
4.0

Excellent service and easy to return. Very friendly.

Diane Harrell 
Rating:
5.0

Nothing to change, Very professional & super nice.

Karen Coons Prince 
Rating:
3.0

Customer did not leave a comment.

Donovan Massenburg 
Rating:
5.0

I can't think of anything keep up the good work

Jimmie Martin 
Rating:
5.0

Lee was sooo professional aNd pleasant ❣️ Thank you👍🏽

MARY HOWELL 
Rating:
5.0

Customer did not leave a comment.

Antonio Solomon 
Rating:
5.0

Customer did not leave a comment.

Anthony Beam 
Rating:
3.0

Customer did not leave a comment.

Angela Wilson 
Rating:
5.0

Customer did not leave a comment.

Tenisha Williams 
Rating:
5.0

Nothing

RONALD TURNER 
Rating:
4.0

Cab of truck hadn't been cleaned in a long time

Michael McBride 
Rating:
3.0

Customer did not leave a comment.

Terrell Richardson 
Rating:
3.0

I know how to connect and hook up trailer but im sure there are some out there that dont know how too. Recommend to inspect so it is safe for costumer and other people on the road .

Carl Mangel 
Rating:
5.0

Customer did not leave a comment.

Cheryl Ervin 
Rating:
3.0

Store was closing when I called, they left key in floorboard but no link on email to rent on line, called U haul in VA ( where I used to live) & they told me where key was & sent me link to rent on-line. Truck gas gauge stopped working while in route to MI & never corrected each time gas was refilled. Caused us some stress not knowing how much gas was actually in gas gauge. Folks on Woodlake Dr. In VA get High marks though ( Autumn & Christy & Christa) they are always professional & helpful, not to mention courteous & knowledgeable.

Jonnie Allen 
Rating:
4.0

Customer did not leave a comment.

DEBORAH IVERY 
Rating:
5.0

Everyone there was super friendly and helpful. A+++

Kevin Brown 
Rating:
3.0

Customer did not leave a comment.

Lorene Carter 
Rating:
5.0

Customer did not leave a comment.

Akshay Bharadwaj 
Rating:
5.0

Customer did not leave a comment.

Cynthia Wilson 
Rating:
5.0

Customer did not leave a comment.

Anthony Beam 
Rating:
4.0

We rented a pick up truck on line and when we went to pickup we were sent to wrong location and when we went to the one they changed it to we found out the truck was changed to a van. DO BETTER such a mess.

Tracy Bristow 
Rating:
3.0

Keep improving

DAVID H SIMS II 
Rating:
5.0

Customer did not leave a comment.

Lynn Rooker 
Rating:
5.0

Customer did not leave a comment.

Tameika Taylor 
Rating:
4.0

I was taken care timely and had no issues with the process. It was quick and efficient.

Jacqueline Davis 
Rating:
5.0

i used online reservation option and when i contacted the pick up location on the day of rental I was informed they did not have the vehicle I had reserved - I had to call and find another location and had to hurry to pick up since they were closing - no one contacted me to let me know the vehicle was not where I requested to pick it up - I was lucky the other location had what I had reserved -

JOHN BEACH 
Rating:
5.0

Customer did not leave a comment.

JAMES WATSON 
Rating:
1.0

Place is a dump and smells bad. Property filthy

James Thibeault 
Rating:
5.0

Customer did not leave a comment.

Wendy Blasingame 
Rating:
5.0

Customer did not leave a comment.

Alexis Morgan 
Rating:
3.0

Nobody there! No indication on website nor did they provide signage indicating they were closed during normal working hours (2:00 pm) on a Friday afternoon.

JAMIE BATES 
Rating:
4.0

Trailer had empty cardboard boxes and full of leaves

RichardWalter Couden 
Rating:
5.0

The friendliest most respectable people I’ve ever came across

JANETTE SHANET EVANS 
Rating:
5.0

Customer did not leave a comment.

Raymond Bryant 
Rating:
5.0

Great service

Anthony Beam 
Rating:
5.0

Very friendly and very helpful

Daniel BERNESSER 
Rating:
5.0

Nothing. Staff was very friendly and helpful.

JAMES JOYNER 
Rating:
5.0

Customer did not leave a comment.

Robert Long 
Rating:
4.0

Customer did not leave a comment.

Patrick Wafle 
Rating:
5.0

Customer did not leave a comment.

Eric Polite 
Rating:
5.0

Customer did not leave a comment.

Jamie Taylor-Fillinger 
Rating:
5.0

Customer did not leave a comment.

Alex Sinka 
Rating:
5.0

Customer did not leave a comment.

Alex Sinka 
Rating:
5.0

The gentleman working here was unbelievably kind and helpful.

TAMMY JONES 
Rating:
5.0

Customer did not leave a comment.

tegri turner 
Rating:
5.0

Good place to rent from very friendly people

Andrew Moran 
Rating:
4.0

Customer did not leave a comment.

Charles Shelton 
Rating:
5.0

Customer did not leave a comment.

Diara Whitaker 
Rating:
5.0

Very friendly staff and a reasonable convenient location.

Eric Kara 
Rating:
5.0

Lee was amazing and so helpful. I was in and out in 15 mins.

Christopher Kronzer 
Rating:
3.0

Customer did not leave a comment.

leslie Smith 
Rating:
4.0

Very helpful staff, easy pickup

Charles Mcfadden 
Rating:
5.0

Great service. Fast checkout / check in. Will use this location again.

Robert Mueller 
Rating:
5.0

Customer did not leave a comment.

Acreesia West 
Rating:
5.0

Nothing

LEVERN BYNUM 
Rating:
3.0

Make sure you have trucks of different sizes available

Clifford Jones 
Rating:
1.0

Lee is the dumbest uhaul authorized dealer there is.

shaleena brooks 
Rating:
5.0

Customer did not leave a comment.

Keeno Robinson 
Rating:
1.0

Rented truck paid for through 1800 number as I'm filing out my paperwork, a man went on the phone app and took truck from me and east tenth uhaul allowed that to happen waiting on supervisor to call me but the damage has already been done....not unreliable company will not deal with them again and I feel that the east tenth street owes me for my most difficult move........

MARTIN LIMER 
Rating:
4.0

Customer did not leave a comment.

Theresa Williams 
Rating:
4.0

Customer did not leave a comment.

Gary Lennon 
Rating:
5.0

Customer did not leave a comment.

Edgar Stanfield 
Rating:
3.0

No one was at the office at the scheduled pick up time.

Blake Parrish 
Rating:
5.0

Originally reserved a week ago and locations were closed but every effort was made to fix the issue and was smooth sailing since...

William Byrd 
Rating:
5.0

Everything went well

CH Powell 
Rating:
5.0

Very helpful and friendly. Quick and easy. Could not have ask for better service...thanks very much.

Charles Wright 
Rating:
5.0

Customer did not leave a comment.

KEITH WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

donna eadeh 
Rating:
5.0

Customer did not leave a comment.

Stephanie Alford 
Rating:
3.0

Customer did not leave a comment.

Allen Johnson 
Rating:
4.0

Customer did not leave a comment.

Mike Evans 
Rating:
5.0

Without knowing exact mileage---used 60 miles--turned out to be 33 miles was charged by Debit/visa for $93.00 With mileage at .89 plus $29.95 for truck. Put $15.00 to get back to 1/4 tank How do I get my diffrence back. How will I be notified? No one knew about this, but truck bogged down during take off.. and cut off twice during my time. Created anxiety. No problem with Rental . A great customer represenative.

James Hawkins 
Rating:
5.0

It was a good experience and it worked like the operator said.

JACK BOSEMAN 
Rating:
2.0

Customer did not leave a comment.

Andrew Hassel 
Rating:
5.0

Customer did not leave a comment.

lee horsley 
Rating:
5.0

Customer did not leave a comment.

Courtney Cain 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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