Customer Reviews for Folsom Fuel
(Distribuidor de U-Haul del vecindario)

2,056 comentarios

51 Natoma St   Folsom, CA 95630

(916) 351-5988

Horarios de la ubicación

  • Lun. - mar.: 6 a. m. - 6 p. m.
  • Mié. - dom.: 6 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(916) 351-5988

51 Natoma St
Folsom, CA 95630

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 6 a. m. - 6 p. m.
  • Mié. - dom.: 6 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
5.0

Overall, the process was easy. The only problem we came across was when I was initially picking up the vehicle and filing in the alternate contact information, my alternate contact initially missed the call and the automatic response said I had to choose someone different. It would have been nice if they gave the option to try the first contact again. She just didn't hear her phone ring and before we realized what was happening the call ended. It was just a hassle that took a little longer to resolve.

Lori H. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHRYN W. 
Clasificación:
5.0

Professional and kind customer service. Well educated on terms, rates and extras.

Laurie R. 
Clasificación:
4.0

Mileage was too expensive…

KEITH K. 
Clasificación:
3.0

Marked down because for the second time, no dolly and no indication ahead of time that they had none.

Mark S. 
Clasificación:
5.0

Extraordinario servicio al cliente

SHAIN T. 
Clasificación:
5.0

The truck ended up having a headlight that was out but I know the management at this location will take care of it. The ease of my rental was great. ¡Gracias!

Ryan P. 
Clasificación:
1.0

Rude, unfriendly, couldn't be bothered. Didn't have the equipment i rented and i had to go in to let them know and request to not be charged for it

Denise J. 
Clasificación:
5.0

Provide paper floormats for rainy/muddy mornings

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Good customer service.

PHILIP D. 
Clasificación:
5.0

This location was very helpful and efficient. One of the best that I have rented from. I would recommend to anyone. Thanks for your quality service

Michael M. 
Clasificación:
4.0

The uhaul rep I dealt with was great.

MARCO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J. 
Clasificación:
5.0

This time was good . Thank you .

Tony S. 
Clasificación:
5.0

Herman was professional and courteous, knowledgeable and succinct. It was a pleasure dealing with him. Warmest regards, Kristian Gudmunson

KRIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gnaneswar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE J. 
Clasificación:
5.0

Great service, fast, simple, kind. Good customer's service.

MIJAIL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
3.0

Need at a minimum a half tank of gas, Picked truck up only had 1/4 tank???? Before you get on the road you have to look for a gas station???

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAMELIA M. 
Clasificación:
5.0

More moving blankets and appliance dollies.

Dave C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Q. 
Clasificación:
3.0

It is what it is. It seems like I always have to download some new documents. It never feels like a smooth process.

JON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRASANNA S. 
Clasificación:
4.0

The truck was not really clean. Outside was very dirty, the passenger seat had straw on it. Only had 1/4 tank of gas.

Cynthia S. 
Clasificación:
5.0

No change it was very easy and convenient

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heinz S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRSTEN M. 
Clasificación:
5.0

The rental service manager was professional and very effective with customer support. I will return here again. The particular 10' truck I received, however, had some maintenance issues and appears to have had several minor side-swipe accidents, too much steering play, and frame movement with popping noises.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chiyuan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS M. 
Clasificación:
5.0

The equipment/vehicles at this location are always well maintained, and the gentlemen running the show are always awesome folks.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARYL P. 
Clasificación:
5.0

great location, easy peasy

michael H. 
Clasificación:
5.0

Thanks for a last minute save.

WILLIAM T. 
Clasificación:
5.0

Definitely will use this facility the next time I need to move.

JOSE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

URSULA J. 
Clasificación:
5.0

A very painless experience. Thank you.

Hossain S. 
Clasificación:
5.0

great location, easy peasy

michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROHITESH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arsalan J. 
Clasificación:
5.0

Great guys. Helped me with proper trailer for needs.

Mark N. 
Clasificación:
3.0

Better costumer service would be help improve my return for rentals. The clerk seemed like he didn't want to be working today-he was short with me, had no smile, just didn't seem motivated. The clerk that helped me later after I returned the rental van was much nicer, had a smile and actually greeted me.

GINNA B. 
Clasificación:
5.0

N/a

WILLIAM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODRIGO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janean M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PEDRO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
1.0

When I picked up the Uhaul truck, both side view mirrors were covered with clear packing tape. After an hour of driving, the clear tape fell off and both side view mirrors flipped to the outside. I could NOT see at all behind me or beside me. If I didn't have a passenger in the car to let me know if there were cars behind or next to me I would have possibly crashed. It was very scary and very dangerous. I had to buy duct tape and apply it to both side view mirrors to hold them steady. I had to repeat this process every hour of a 9 hour trip. This truck should have NEVER been given to me in this condition. Very dissatisfied and disappointed that I paid over $900 for a truck that could have caused an accident. I would like for someone to reach out to me to discuss this. Thank you Kimberly Shehorn Kim.shehorn@gmail.com 209-327-2092

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAIYING L. 
Clasificación:
3.0

The vehicle was not clean, I decided not to take the time to up load. The change oil light was over due, the battery meter was all over the place. I was worried about breaking down. The vehicle was parked up against a train cargo container. It was a drag getting it out of the parking spot. Unfortunately the van I looked at and the one I got were two different structures inside. I could not get my mother's small piano because of wheel wells. I have to go back to get it. I do not like the uploading and having to use my phone. I will go to enterprise, like I do for car rentals. Better service and they pull the vehicle for you.

Shauna M. 
Clasificación:
5.0

Everything went well. Thank you!

TONI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
3.0

Trailer very dirty when picked up.

Frank P. 
Clasificación:
5.0

I have used this location many times. The staff is courteous, and very helpful. I like giving a small business my money.

Karsten B. 
Clasificación:
5.0

Best U-Haul location in the area.

Terri L A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoran B. 
Clasificación:
4.0

Was told I would be sent an email receipt with my final total. Two days later, no receipt.

Marcus K. 
Clasificación:
5.0

Can't think of anything

Marshall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE W. 
Clasificación:
5.0

Nothing. Everything was great.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA G. 
Clasificación:
5.0

Easy Pick Up and Easy Drop off. Friendly and knowledgeable employee. Will rent from this location again.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEIL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL A. 
Clasificación:
5.0

I have not received receipt.

Anthony S. 
Clasificación:
4.0

They did a very good job

Edmond S. 
Clasificación:
5.0

Vehicle was dirty. Low oil light can on asking to add a quart of oil. Alternator light flashed on and alternator gauge had low reading. Guys at this location are always friendly and helpful. This was the second time I've used them.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEUNGIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM S. 
Clasificación:
2.0

Have more safer truck rent out.

Keith T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAPAS G. 
Clasificación:
5.0

A quick satisfying rental experience. We'll done.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER T. 
Clasificación:
5.0

NOT THE FIRST TIME I RENT FROM THIS PLACE, AND THEY ARE GREAT

Antonio F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

Your crappie website. Don't post on the website that you have a truck at one location and then make your customers drive and additional 6 miles to where the truck really is.

Christopher L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jodie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA L. 
Clasificación:
5.0

Staff was friendly and helpful. Equipment worked fine, absolutely no complaints.

Alan W. 
Clasificación:
5.0

This was The nicest and most professionally maintained U-Haul I have ever used. I had different staff when I picked up and when I dropped off and both were super professional smart and genuinely nice people. They did a great job explaining my rental the terms and ensuring that I was very clear on what the expectations were when I return the truck. Excellent place!

SHELBY J. 
Clasificación:
5.0

Maybe have some tools (wrench for ball etc..) available if needed.. Thank you

NATHAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
No se han enviado comentarios para esta ubicación.

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