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Kristy Carpenter
Customer Reviews for Foley Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told I could drop off anytime on Sunday but was charged an extra day because I didn’t drop off by a designated time.
Emma ShiresThanks your team was friendly and very helpful
Henry SellersMaybe provide unlimited miles for your one way rentals instead of giving a set amount of miles for a given move, especially since not everyone lives in the city.
Christopher AustinI have rented other equipment from Foley's in the past and have always been happy with the service. They are very polite and helpful. I will rent from them again if the need arises.
DONNA MONROENothing…it was a good experience
LESTER KOENIGEverything was excellent! Great customer service & equipment was very clean & well maintained!!
Jerome BowensAlways been a great drop location they take care of their customers.
Dennis WheatleyCustomer friendly and knowledgeable would definitely use this location again!
Dennis WheatleyStaff should have explained how to fold-away fender on car hauler trailer instead of someone having to climb out the driver's window after loading vehicle. No explanantions were provided. I guess we were expected to know everything about the car-hauler trailer.
RICHARD SOAPEVery helpful
Rodney WootenNone
Jessie MatlockGreat service! Great location!
Kristy CarpenterEverything was good
Mike Boggess24 hour key retrieval was easy. Friendly and fast return during regular business hours.
Joseph HolderI have known the Foleys for more than 20 years and they have always given excellent service. All the employees are always very friendly and professional and will go out of their way to make sure you are taken care of. Next time I need a uhaul or any piece of equipment I will definitely check with Foleys Rental first.
John RushingTruck cab was filthy dirty. The windshield wipers are old and need to be replaced. The cab floor got so hot it melted our food and made our water to hot to drink. The windshield had a crack in it. The tow trailer has no back chain for my Jeep to be secured, the rubber S ring on the front chain was rotted and broken, there was a bolt missing from the left fender. The tow trailer blew a tiire on I10 and left me and my 7-year-old son stranded in the most dangerous place on I10 even the service technician was afraid of getting hit. This was the worst rental experience I've had in my life!!! I will never rent from U-Haul again. I will make sure that everyone I talk to knows what I experienced.
Raquel GonzalezExcellent customer service!
Paul BauerThere was some confusion on what was to be returned as I was shorted product when I picked up from another location. The guys at Foley rentals treated us like family and took time to fix the problem. Great people at Foley Rentals.
Chris CruseFriendly, helpful, speedy service.
Robert GallowayNot much. The guy was quick, courteous and professional. My only complaint is why did I pre-register if I was just going to go through the same steps when I got there?
Ryan MartinThey don't respond to you when you need help.
Jean ShadwickDid not have the connector for the trailer lights to hook up to my truck. Had to go and buy at Walmart.
Richard BrancatoWas welcomed promptly when entering the door. Maybe 5 minutes to do a walk around and check truck for any damages and verify contract information
Wayne AttkinsGood experience overall. Suited our moving needs at a good price. Foley's is an excellent rental company in the East Texas area. I highly recommend them.
dustin rogersGreat help
Dennis AllenNo issues, easy return. Good process.
RANDALL HolemanNothing.
RICHARD SOAPE srFoley rentals is an excellent business and would recommend to anyone.
anthony evansDrop off was so easy, they came out as soon as I pulled into the parking lot and checked me in immediately.
marvie curryWe did not supply us with the right Dolly it made our loading harder because of that. Also we had to leave our refrigerator because without the dolly we could not move it. I was very disappointed! However the folks at the pickup location was very nice and helpful.
Randy JohnsonThey called the day prior to renting to tell me I had to go to a different location because they didn’t have what I rented
Michael StrattonAwesome place absolutely had excellent customer service and this place has an outstanding choice of rentals for any occasion. Would definitely recommend to anyone.
Andrea ShawThe location was great. However the overall experience with uhaul was absolutely terrible. The original truck I reserved was not available at the original location and this really messed up my entire schedule work the work I needed to do with the uhaul truck.
Joseph ChildressI can’t compliment Foley’s enough! These guys are awesome!!
Timothy Elkins