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David T.
Customer Reviews for Foley Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing…it was a good experience
LESTER K.Everything was excellent! Great customer service & equipment was very clean & well maintained!!
Jerome B.Always been a great drop location they take care of their customers.
Dennis W.Customer friendly and knowledgeable would definitely use this location again!
Dennis W.Staff should have explained how to fold-away fender on car hauler trailer instead of someone having to climb out the driver's window after loading vehicle. No explanantions were provided. I guess we were expected to know everything about the car-hauler trailer.
RICHARD S.Very helpful
Rodney W.None
Jessie M.Great service! Great location!
Kristy C.Everything was good
Mike B.24 hour key retrieval was easy. Friendly and fast return during regular business hours.
Joseph H.I have known the Foleys for more than 20 years and they have always given excellent service. All the employees are always very friendly and professional and will go out of their way to make sure you are taken care of. Next time I need a uhaul or any piece of equipment I will definitely check with Foleys Rental first.
John R.Truck cab was filthy dirty. The windshield wipers are old and need to be replaced. The cab floor got so hot it melted our food and made our water to hot to drink. The windshield had a crack in it. The tow trailer has no back chain for my Jeep to be secured, the rubber S ring on the front chain was rotted and broken, there was a bolt missing from the left fender. The tow trailer blew a tiire on I10 and left me and my 7-year-old son stranded in the most dangerous place on I10 even the service technician was afraid of getting hit. This was the worst rental experience I've had in my life!!! I will never rent from U-Haul again. I will make sure that everyone I talk to knows what I experienced.
Raquel G.Excellent customer service!
Paul B.There was some confusion on what was to be returned as I was shorted product when I picked up from another location. The guys at Foley rentals treated us like family and took time to fix the problem. Great people at Foley Rentals.
Chris C.Friendly, helpful, speedy service.
Robert G.Not much. The guy was quick, courteous and professional. My only complaint is why did I pre-register if I was just going to go through the same steps when I got there?
Ryan M.They don't respond to you when you need help.
Jean S.Did not have the connector for the trailer lights to hook up to my truck. Had to go and buy at Walmart.
Richard B.Was welcomed promptly when entering the door. Maybe 5 minutes to do a walk around and check truck for any damages and verify contract information
Wayne A.Good experience overall. Suited our moving needs at a good price. Foley's is an excellent rental company in the East Texas area. I highly recommend them.
dustin R.Great help
Dennis A.No issues, easy return. Good process.
RANDALL H.Nothing.
RICHARD S.Foley rentals is an excellent business and would recommend to anyone.
anthony E.Drop off was so easy, they came out as soon as I pulled into the parking lot and checked me in immediately.
marvie C.We did not supply us with the right Dolly it made our loading harder because of that. Also we had to leave our refrigerator because without the dolly we could not move it. I was very disappointed! However the folks at the pickup location was very nice and helpful.
Randy J.They called the day prior to renting to tell me I had to go to a different location because they didn't have what I rented
Michael S.Awesome place absolutely had excellent customer service and this place has an outstanding choice of rentals for any occasion. Would definitely recommend to anyone.
Andrea S.The location was great. However the overall experience with uhaul was absolutely terrible. The original truck I reserved was not available at the original location and this really messed up my entire schedule work the work I needed to do with the uhaul truck.
Joseph C.I can't compliment Foley's enough! These guys are awesome!!
Timothy E.No comments
james W.The owner of this location was very friendly and took a few minutes of his time to welcome us to Texas and tell us a little bit about the area. If I ever need a to to rent or bounce house he the guy.
TREVORJAMES K.Second time at this location in and out very timely thanks
Scott E.They were closed. Tried calling uhaul several times. Recording asked me to hold. No one ever answered the phone.
CARL H.Kinda high on rental prices.
Sheila B.Easy to use and great experience
Kevin C.I had reserved a 6' x12' trailer to be picked up between 4 or 4:30 on Thursday, 4-1-21. I called around 3:00 to confirm my "reserved" trailer would be there. I was informed that a trailer that size "had" been there but was already rented earlier in the day. I had to make my move with a 5' x8' trailer and I had to leave some stuff behind.
John M.I had to clean caulking from previous renters but it was no big deal ...I just didn't want to get charged for someone else..
penni S.Fast & easy return.
Kevin R.Kie Foley went above & beyond to accommodate my needs. I am close to 70 years old, and I didn't have a clue as to what I was doing. He was very helpful, and made the process a breeze!
DEBBRA D.Again painless.
Gary M.good serivice
johnny P.