Customer Reviews for Flower Mound Vehicle Repair
(U-Haul Neighborhood Dealer)

824 reviews

3001 Justin Rd 105   Flower Mound, TX 75028
(1/4 Mile east of FM2499)

(972) 539-1870

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 539-1870

3001 Justin Rd 105
Flower Mound, TX 75028
(1/4 Mile east of FM2499)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Everything was great!!! Thank you Flo Mo location!

Melissa F. 
Rating:
3.0

Customer did not leave a comment.

Shannon V. 
Rating:
4.0

Customer did not leave a comment.

MIKE M. 
Rating:
5.0

Customer did not leave a comment.

Gabriel G. 
Rating:
5.0

Customer did not leave a comment.

Blu B. 
Rating:
4.0

Smile

John C. 
Rating:
4.0

Customer did not leave a comment.

Donald D. 
Rating:
2.0

The place was dirty and had cats running around

Ekenechukwu O. 
Rating:
3.0

The right brake light worked off and on. The person said they do not fix them here.

Richard T. 
Rating:
3.0

Customer did not leave a comment.

Janice C. 
Rating:
5.0

It was a smooth transaction, thank y'all

Ingrid O. 
Rating:
5.0

Customer did not leave a comment.

Tammy W. 
Rating:
4.0

Customer did not leave a comment.

Dar G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Well done all around. Would recommend this location.

Keith M. 
Rating:
5.0

Smooth trip all the way home, thank you

ANTHONY N. 
Rating:
5.0

Customer did not leave a comment.

Rashida H. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Colleen K. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Bonnie N. 
Rating:
3.0

Customer did not leave a comment.

Gale B. 
Rating:
5.0

Friendly manager

Brett R. 
Rating:
4.0

Customer did not leave a comment.

JESUS B. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
5.0

Nothing. Friendly staff and equipment was perfect for what I needed. Will definitely rent from this location again!

Michelle F. 
Rating:
4.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Really nice people. Helpful and respectful. I've been to the other two U Haul's in the area and both have the big store, your just another number feel to how they treat you. This little shop shows what personal customer service used to be like. Thank you.

Terence C. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Kally M. 
Rating:
4.0

Keep up the good work!

ANitra D. 
Rating:
3.0

Very timely and very friendly service.

TOM J. 
Rating:
3.0

Customer service attitude could be much better.

Rebecca E. 
Rating:
3.0

Customer did not leave a comment.

Andrew O. 
Rating:
1.0

I am greatly unsatisfied with my pickup location because I was given an autotransport that was in inoperable condition. The wheel tow straps were cut and did not allow me to secure my vehicle for my trip. It almost jeopardized my entire move.

Stephan R. 
Rating:
5.0

Nothing. Everything was as it should have been.

April B. 
Rating:
5.0

Very friendly and helpful

Brian H. 
Rating:
5.0

Customer did not leave a comment.

alex M. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
4.0

Dropped off after hours.

Shawn W. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

paul H. 
Rating:
5.0

Customer did not leave a comment.

DAN L. 
Rating:
4.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Luiz H. 
Rating:
5.0

Nothing, everything was perfect. I would highly recommend this site.

Rob L. 
Rating:
5.0

Customer did not leave a comment.

Kathy D. 
Rating:
3.0

The HELP was completely UNACCETABLE !! 2 HOURS late ...Ruined my day and I want a Refund. I am going to RIP you to shreds on social media. 2 hours ! Had no clue how to move furniture and we HIGH as HELL ...Never use this again

Alison S. 
Rating:
4.0

Customer did not leave a comment.

HARRY F. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY A. 
Rating:
5.0

It was good.

David D. 
Rating:
4.0

Customer did not leave a comment.

Anthony E. 
Rating:
3.0

Your customer service line is horrible. Spent 1.5 hours on hold and still no resolution to my billing problem. Just terrible.

Tom C. 
Rating:
5.0

Nothing, all went well at pickup. Equipment was ready, clean and he mad it easy and quick.

Sam S. 
Rating:
5.0

Customer did not leave a comment.

Sonnie T. 
Rating:
5.0

Customer did not leave a comment.

Erik W. 
Rating:
4.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

The pickup location was great, but your call center people and website don't agree on locations of the equipment.

Ronald S. 
Rating:
4.0

Customer did not leave a comment.

Darrin B. 
Rating:
5.0

Transport trailer broke wheel, hub, axel after 3 hrs on the how. Caused a day delay in the trip. Service did not bring a replacement. I had to drive some distance to obtain a replacement

Edward E. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Dirty truck....bugs all over windshield. "Upgraded" to larger truck than was reserved because the reserved Cargo Van didn't work. probably paid more for gas than necessary due to oversized vehicle. Not a great experience.

Doug F. 
Rating:
3.0

While the location is easy to find and confirmed equipment prior to the pickup date we had to return to pick up equipment that should have been supplied for the auto transporter.

Ella Q. 
Rating:
5.0

Great service!

Dennis P. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
3.0

Customer did not leave a comment.

Piper G. 
Rating:
5.0

Muy bueno servicio

Daniel O. 
Rating:
4.0

Nothing. Convenient location and good service

Wilmer D. 
Rating:
4.0

Customer did not leave a comment.

MATT E. 
Rating:
3.0

Uhaul's per mile charges were way too high. In addition had to refill gas. Should certainly not have both.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Todd K. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK C. 
Rating:
3.0

Dropped off when closed.

Douglas T. 
Rating:
5.0

Customer did not leave a comment.

JULIE H. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

Cliff C. 
Rating:
5.0

Great customer service, I ordered online...it was a painless process

LaTonya G. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

N/A

Darryl S. 
Rating:
4.0

Trucks need to have the iPhone plug in . The truck I had still only had the all auxiliarly cord plug in. No one has used that setup for quite awhile. Made driving across the country pretty miserable trying to tune into local am/fm stations. Upgrade your trucks!!

steve C. 
Rating:
5.0

Retain more newer auto-transports

Darryl S. 
Rating:
4.0

They need a bigger Uhaul sign out front to show which door to get into for service. Not a complaint but a suggestion to make it easier for customers to find.

jason S. 
Rating:
5.0

Customer did not leave a comment.

Janet B. 
Rating:
2.0

It was very dark...signage was minimal. Bad lighting so was unaware of new checkout procedures until I saw we had to do it obkine...had already dropped the keys so was unable to accurate do the self return.

Samantha F. 
Rating:
5.0

Customer did not leave a comment.

shawn W. 
Rating:
5.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

Customer did not leave a comment.

Ben B. 
Rating:
5.0

Customer did not leave a comment.

cameron R. 
Rating:
4.0

Customer did not leave a comment.

Doug B. 
Rating:
2.0

Make sure equipment is in working order

Mark B. 
Rating:
1.0

Give realistic pick up time and waiting period for online pickup.

Hilary G. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Traci M. 
Rating:
5.0

Customer did not leave a comment.

Tommy R. 
Rating:
4.0

Customer did not leave a comment.

Larry P. 
Rating:
5.0

Carl was very helpful. Definitely would recommend Carl and U-Haul. Thank You Carl

Ricky W. 
Rating:
5.0

Not a thing! Service was great, fast and super helpful

Nancy S. 
No reviews have been submitted for this location.

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