El cliente no dejó un comentario.Walter K.
Customer Reviews for Five Star Transport
(Distribuidor de U-Haul del vecindario)
Spruce Grove, AB T7X3S2
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 5 p. m.
- Mar.: 8 a. m. - 4 p. m.
- Mié.: 8 a. m. - 3 p. m.
- Jue. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The return app was glitching a lot and I had to redo it twice. The mileage was recorded correct but the fuel gauge slide did not register properly. The next line with the photo did not work and the app froze there. Because of the fuel gauge glitch, I was charged 11 dollars instead of zero since I topped up the tank before returning.Philo S.
El cliente no dejó un comentario.Branden B.
El cliente no dejó un comentario.Dustin H.
owner of this location was so helpful,friendly and help me to make my moving awesome.tnx guys.khadag S.
Fast service, friendly and helpful. Even though other U-Haul locations are closer to my home, I will continue to use Five Star Transport.AndrewA M.
El cliente no dejó un comentario.Robin R.
I was hassled about having a medical condition that does not allow me to wear a mask. I was told by the attendant that it was the law( not a law it is a medical mandate which is far from a law) and that I had to show him my medical exemption( medical exemptions are private health information and can only be asked for by law enforcement personnel not a uhaul lacky). Im not interssted in patronizing businesses that refuse to respect my legal right to medical privacy. I should file a human rights and a privacy complaint.LARS L.
I am medically unable to wear a mask. I informed the clerk of this whilst the check in was occuring after he asvised i would have to wear a mask. He asked me why i cannot wear a mask ( specifics ) and I informed him he cannot ask me for private medical info protected by the Canada Health act. He had no knowledge of how to deal with the situation. The health order only requires one to state they are exempt. Poor form.Simon J.
The truck only had 1/8 tank of gas. This caused me a great deal of stress and being overcharged.Colleen S.
You cannot improve the service received at this location. Perfect service!Terrena H.
Quick and very friendly service . Paperwork and procedures explained with zero questions required. Would definitely recommend this dealer and will use again should me needs require it.William H.
I inquired about a month a head of time for 5Ã-9 Trailer for transporting a Motorcycle. 2 Days before picking up the trailer I was told I can't get one with the Weel stabilizer for a Motorbike and I had to pick it up at a location That was a hour away from the original location I had arranged to pick up the trailer. The trailer was not cleaned and I had to fix the wiring harness to make sure it worked for the long trip.Harald P.
10/10 rental experience. Will 100% use again and recommendJohnathan P.
the daily rate is great but the mileage charges are highway robbery.kent V.
Don was wonderful to deal with and helped make for a very smooth and pleasant experience!Stephanie J.
No improvement recommendations, everything was great! Keep it up!Samantha P.
El cliente no dejó un comentario.Julie S.
Great customer service. Five stars all around.Kirby M.
Customer service was beyond excellent. The vehicle was clean and in extremely good condition. If I have to, or anyone I know needs this service, I will definitely recommend U Haul.John B.
Nothing going us Uhaul out of Spruce Grove. More often very handy for me.Peter H.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Lyle W.
Hire more staff at the first location to manage the workload.Grant C.
El cliente no dejó un comentario.Manda B.
Very Great Service. Also Don is very pleasant to deal with.Lawrence K.
El cliente no dejó un comentario.Trinidy H.
Amazing customer service, very polite and vehicles was clean and ready for me upon arrival, I would gladly refer 5 Star TransportLeonardo C.
El cliente no dejó un comentario.Alanna S.
El cliente no dejó un comentario.Kim M.
Pleasant and efficient! I would definitely use this location again.Jane B.
El cliente no dejó un comentario.Jodi R.
All is wellâ€¦great service and I continually recommend this outlet!Gerald K.
El cliente no dejó un comentario.Kent V.
El cliente no dejó un comentario.Bobby S.
Service was fantastic. As usual Don was very friendly and a pleasure to deal with. Service was quick and efficient. I will definitely rent with him again.Kevin E.
El cliente no dejó un comentario.Owen T.
Nothing, great costumer service Dons a very kind and welcoming gentleman and will help you lots if it's your first time renting a trailerGavin B.
El cliente no dejó un comentario.Charley N.
Nothing, Don was great at keeping the rental process as stress free as possible!Colton P.
Very professional and no waiting. Im used to waiting hours at other locationsKeith Y.
Very well done, thanksTim Y.
Nothing! Don is fantastic.PETER K.
Loved working with Don! I'll make sure to recommend anyone looking for a good experience with renting!Deserez K.
El cliente no dejó un comentario.Barbara E.
Excellent customer service, very accommodating .alwyn S.
I checked out online hours after, not realizing that it would ask for my location to continue, advising that there would be charges if I returned it elsewhere (which I didn't). Tried calling uhaul after to make sure, since there was a long queue, asked for call back, and no one called. Do not want more charges! Location and person helping me was great, very nice and very professional.Bonnie D.
Trailer lights were intermittent. Wiring issue. Other than that excellent dealer, very friendly.DOUGLAS K.
Nothing, this place is awesomeMichael S.
El cliente no dejó un comentario.twyla H.
Nothing at all it was such a perfect and seamless experience! Customer service is unmatched!Ian H.
Your services are excellent. This location was the best I have experienced.Dean Y.
No improvements needed.Shannon C.
Everything was perfect thanks to Don @Five Star Transport , Spruce Grove Alberta Thank you Donrick B.
Super helpful and friendly service. Exceptionally clean, and pleasantBrett P.
Don is very friendly and helpful. Great experience!!Laurence D.
Great people that Operate thisbig horn D.
El cliente no dejó un comentario.Jason N.
El cliente no dejó un comentario.Allen F.
Amazing service Don was excellentSTEEVE D.
How a branch should be operated. Listened to the issues I reported, arranged for the unit to go out of service until it receives maintenance.GRAHAM P.
El cliente no dejó un comentario.Jennifer L.
Absolutely fantastic location and service!Connie J.
The gentleman at the I haul was very helpfulJames C.
Nothing this dealership was amazing and I would highly recommend them !Carmen R.
Gentlemen was very friendly and knew what to do . I would recommended him to anyone.linda J.
Nothing, very friendly, efficient and much nicer to deal with than city locations. Highly recommend.John T.
El cliente no dejó un comentario.macrel P.
Great service, very friendly and helpful staff, very happy and will definitely use this service again.Wayne C.
Extremely easy drop off after hours. The on-site contact was there even though it was after hours, and he helped me unhook the trailer. Very helpful and pleasant. Location was very clean and tidy. I was impressed.Ken J.
El cliente no dejó un comentario.Kerri-Lynne D.
El cliente no dejó un comentario.ben G.
El cliente no dejó un comentario.CONNIE H.
El cliente no dejó un comentario.Christopher W.
Super friendly, super helpful and exceptional customer service from this gentleman!Natasha H.
El cliente no dejó un comentario.David L.
Have had exceptional customer service with Don at Five Star Uhaul.will rent again for sure when needed.kevin E.
El cliente no dejó un comentario.Shawn J.
This location was excellent with great service from the owner! Do not change a single thing! Thanks again Don!Andrew S.
These people were absolutely AMAZING!! Super friendly, welcoming environment. I will most definitely be dealing with them again in the future and I will for sure be recommending them to everyone I know!Tracey P.
Thanks to Don. He was very supportive and gsve me the trailer and checked tire pressure and all parts before I pick it. For sure he gave md the best trailer and I safely arrived to my destination.Murtaza A.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Paul R.
El cliente no dejó un comentario.Garry C.
Easy very good experienceDARRAN G.
All goodRex V.
The website will not create a login for me. I have put hours into it. I'm unable to utilize the app because of this. This also caused me some issues because I was not able to return the truck via the app.Ellise-Rae S.
El cliente no dejó un comentario.Nicole J.
Operator, went above and beyondRyan K.
El cliente no dejó un comentario.Daniel D.
El cliente no dejó un comentario.Stergio G.
This agent was so friendly and accommodating. My first time using him because of a recommendation. I have used other agents in Spruce Grove, and found them not friendly at all. No improvements needed at this location.Dale S.
El cliente no dejó un comentario.Dianne P.
Nothing the guy running this place is awesome!Coady H.
Don was super and helpful and so friendly.Shawn F.
El cliente no dejó un comentario.Terry K.
El cliente no dejó un comentario.Trent T.
Great location, easy to access for p/u and drop off. Moving is stressful, but Don brought humour and ease to help lighten the day! He definitely ensures he can help in whatever way possible. Highly recommend!TERRI P.
Straight forward return. No issues.Brent L.
Five star was awesome to deal with but U-Haul as a company is Terrible to deal with tried calling in about an issues and was on hold for 75mins and still did not get a hold of anyone will never use U-Haul againRobert C.