I feel like the gentleman was very kind and considerate!MARY K.
Customer Reviews for Five Star Investments LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It seemed like I was bothering the gentleman working there. Obviously his "Phone calls" for his primary business were more important to him. He did ask if I needed help hooking up, which I did say no, he pointed me in the direction of the trailer. After hooking up I pulled in front of building as instructed. He then (while still on the phone) snapped a couple of pictures and sent me down the road without checking chain connections or trailer lights. Sub-par U-Haul experience as I am accustomed to the customer service at the St.Peters location.schlager B.
El cliente no dejó un comentario.Anna R.
El cliente no dejó un comentario.MELVIN L.
El cliente no dejó un comentario.LARRY H.
El cliente no dejó un comentario.Cheryl H.
El cliente no dejó un comentario.ALBERT S.
El cliente no dejó un comentario.TRISHA W.
Did not look like a uhaul location. Door was locked until we tried to enter and then a few minutes later someone came to the door.JIMMY P.
El cliente no dejó un comentario.RAFAEL R.
There was no signage and difficult to identify. I called to get directions and I was in their parking lot.GERALD W.
Faster return on the deposit that is paid. I've been waiting 4 days now.. it didn't take 4 days to get charged so it shouldn't take 4 days to be ReturnedCOLTON TAYLOR L.
El cliente no dejó un comentario.STEWART G.
I was charged for a declined service.NICHOLAS M.
It was raining the day we moved. The truck leaked water on some furniture but no damaged was found!Jonathan T.
The place was closed and they had to do online return, so nothing to say about this location.BILLIE E.
El cliente no dejó un comentario.Brandon S.
No one helped my husband life a very heavy trailer up to hitch!Angela C.
Mass chaos! The lady helping me was new and very nice, tried very hard to be helpful. But the local franchise was a mess. Let's begin with Spanish being the native language spoken. I never heard a word of English at the facility except from the new lady trying to help me. They had the wrong trailer, couldn't figure out how to prepare the paper work. Eventually a supervisor came from another facility, brought the correct trailer and solved all issues....causing a one hour delay in my scheduled departure. I have rented from U Haul many times. I will not use this facility again.ROBERT R.
Great customer service!Casey S.
El cliente no dejó un comentario.Lauren H.
El cliente no dejó un comentario.sukraj A.
El cliente no dejó un comentario.Gerald S.