Customer Reviews for Fitzgeralds Automotive
(U-Haul Neighborhood Dealer)

Rating:

2.0

Did self check in and took 15 minutes for them to call … went inside and it was smooth other than then charging me for safe load insurance that i did not purchase

Rating:

4.0

Drop off location was great. When I got home I decided to call Uhaul and talk to customer service about the previous encounter with the representative prior to pickup. I explained the whole story to Tyler and he apologized for the other rep. I told him I didn't get her name but I'm sure it's on the reservation because she upgraded it and her said it was. He asked if he could put me on a brief hold and did so. He came a minute later telling that he spoke with his supervisor to get approval and asked if $100 credit on my credit card was good with me making the difference between the reservations only $10, I said that would be fine. Tyler was great, listened and resolved the issue. Thanks Tyler great job today.

Rating:

3.0

The person I dealt with was pleasant but couldn't do the U-haul transaction. I had to leave the trailer for a person who could do it. I did get a receipt the next day but was a little uneasy leaving the trailer without turning it in. I took several pics of it being parked.

Rating:

5.0

Great people again,,,But I originally try to drop the 5x8 trailer at a place called SUPER FOOD MART IN MAIDEN NC But they would not take the trailer even though they are a U-Haul rental place, absolutely unbelievable, said they only take box trucks, Thanks to Fitzgerald on highway 150 for saving the day