Customer Reviews for Fishing Creek Nursery
(Distribuidor de U-Haul del vecindario)

559 comentarios

1311 Martin Luther King Jr Ave   Oxford, NC 27565
(Hwy 96 & I-85)

(919) 690-8386

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(919) 690-8386

1311 Martin Luther King Jr Ave
Oxford, NC 27565
(Hwy 96 & I-85)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

I have rented from this location many times. Every time Mary and her staff have been very professional and made sure I had the equipment hooked up correctly and everything I needed for my move. We can't thank them enough! Highly recommend!

TODD W. 
Rating:
2.0

The agent, Mary is very rude. While I was in there she actually hung up the phone while a customer was talking. I extended the use of the truck another day online because that is how I reserved it. She called me and told me I had to bring it back. I explained that the transaction was approved. She was very rude and disrespectful. It's a way to say anything without being rude. She needs to be trained on how to work with the public. Not professional at all. I will not be visiting this location again. and I will not recommend them to anyone.

Bernetta M. 
Rating:
3.0

This location would not comp us the minimal overuse miles we used that the pickup location said they were supposed to.

dena N. 
Rating:
5.0

Customer did not leave a comment.

Sharon P. 
Rating:
5.0

Nothing

Micheal M. 
Rating:
5.0

Customer did not leave a comment.

HORACE S. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

TROY W. 
Rating:
5.0

Customer did not leave a comment.

TONY O. 
Rating:
5.0

Customer did not leave a comment.

SHAWN A. 
Rating:
5.0

It was an outstanding experience! The staff where very busy when we arrived. But they acknowledged us, very curious to us and helped get us the right equipment to haul our car. I came into the store thinking I just needed a tow dolly. Come to find out I would have destroyed my rear wheel drive transmission! They were able to rent us a small truck and autotransporter CHEAPER than getting a rollback to ship my car 300 miles! What a deal! Many Thank Yous to Mary and Fishing Creek Nursery! We will be shopping with them again!

TODD W. 
Rating:
5.0

The truck was ready for pickup on time. The lady at the store was very kind and professional. I will definitely rent from her again.

Kenneth Y. 
Rating:
3.0

Customer did not leave a comment.

Sabrina W. 
Rating:
2.0

Make sure all tires are up to PSI. Tire was low and went flat by morning

AARON J. 
Rating:
3.0

Customer did not leave a comment.

SCOTT A. 
Rating:
5.0

Anne is a great representative for U Haul. She was friendly, considerate and professional. She knows the U Haul system inside and out. I look forward to my next dealing with her in a few days.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

WALLACE B. 
Rating:
5.0

Customer did not leave a comment.

DEMAURIO W. 
Rating:
5.0

Customer did not leave a comment.

JUDITH F. 
Rating:
1.0

no one was there to rent the the car carrier. I had to go to Oxford NC to get the equipment.

ARTHUR S. 
Rating:
5.0

Customer did not leave a comment.

Katrina T. 
Rating:
5.0

Everything went very well: there was a truck readily available; Mary prepared a rental contract quickly,; the truck was clean and ready to go; the return process was easy.

George F. 
Rating:
5.0

Customer did not leave a comment.

CURTIS K. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Great dropoff location

Roger H. 
Rating:
4.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

jaymee G. 
Rating:
5.0

A/C unit wasnt working properly. fan seemed to stuck in defroster mode.

CURTIS K. 
Rating:
3.0

Customer did not leave a comment.

JULIA B. 
Rating:
5.0

Customer did not leave a comment.

ALTON P. 
Rating:
5.0

Customer did not leave a comment.

JILL P. 
Rating:
5.0

Great experience. Thanks

Jody A. 
Rating:
5.0

Great people

Todd M. 
Rating:
5.0

Customer did not leave a comment.

LOGAN P. 
Rating:
3.0

Was sent to this location due to my truck not being available at the location I selected. When I arrived the place was closed so I began the online pick up. It never gave me a code for the keys and I spent 1 hour on hold with the 800 number trying to get them to help me get the keys. Finally when they got on she said that it had to be refreshed. After getting the code we inspected the truck. The cab had sticky stuff all over the console and there was no appliance dolly for me even after I reserved it. I spoke to the area manager about this and he stated that I would have to call around and find one the next morning. In my opinion that should have been handled by him or someone at UHaul. I shouldbt have to track it down. The next morning I called around to find Jones Farm Supply in Benson, NC. They didn't have a UHaul appliance dolly but they had a personal one and they let me borrow it. So thank you to them for going above and beyond.

Amanda K. 
Rating:
4.0

This was the fourth location I was sent to as I waited for my pickup day and time. It was very confusing and frustrating time for me as I was on a tight schedule and already under way. Had I not called to confirm pickup I would have been left without my rental dolly.

Richard D. 
Rating:
3.0

I was charged on June 11 for six hours and not 24 hours as normal 146.53 And an additional charge of 95.49 a total of 242.02 for six hours of rental. I am very very unhappy and this is unacceptable in every way. I will have this matter looked into by my bank. Please have corporate call me ASAP. I am a great customer and I feel was over charged and I want my money refunded. I will never rent from that location again if I do not get some satisfaction regarding a refund of $96.00 I am counting on general manager or corporate calling me and getting this matter straighten out.

SANDY B. 
Rating:
4.0

The odometer is not calibrated correctly.

Bonita G. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
3.0

For returns, no parking lot; you just park it in the driveway. But it was a nice place and easy to do.

RONALD A. 
Rating:
5.0

100% recommended, big thanks

Jesus H. 
Rating:
5.0

Customer did not leave a comment.

Shelton W. 
Rating:
5.0

Thanks again

ERROL K. 
Rating:
5.0

The representative was extremely helpful and very professional. She was attentive and very informative. She even ensured that the rubber pieces were on the metal hooks for the hookup.

Demarcus S. 
Rating:
5.0

Nothing. This was absolutely the smoothest and quickest I have experienced.

William H. 
Rating:
4.0

Great customer service 👏 👌 👍

Michael S. 
Rating:
5.0

I have been renting U-haul trailers from Fishing Creek for over 20 years and always found them good to work with. The equipment is well maintained and the people are friendly.

lindsay M. 
Rating:
5.0

Customer did not leave a comment.

TRACY M. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
4.0

Customer did not leave a comment.

Steven T. 
Rating:
2.0

Truck return. Not enough room. Also need emergency contact number

Micheal S. 
Rating:
5.0

The lady that handled everything was great she helped us so much in so little time

Brittany L. 
Rating:
3.0

I rented a 26 foot uhaul truck & 24 bin totes to help with moving. This location was great at getting the orders filled, however the bins are a 2 way pick up & drop off. Meaning you have to return them to the same location you rent from, kind of an inconvenience. The truck ended up being a remote pick up since the location never received one from a drop off. The remote location is a joke! The keys are in locked box, however your phone gps has to recognize you at the at that lock box. Which is most cases doesn't. The truck was on empty. Had to full up immediately to be able to drive. ( right at $100.00 in fuel) not the best way to start a moving process.

Bobbie B. 
Rating:
5.0

Customer did not leave a comment.

Marvin D. 
Rating:
5.0

Customer did not leave a comment.

Lawanda H. 
Rating:
5.0

Customer did not leave a comment.

TONYA W. 
Rating:
5.0

Fishing Creek made this experience so easy! Everything was waiting when we arrived, just as ordered. The return process was just as simple.

Alvin B. 
Rating:
3.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

Shaquasia G. 
Rating:
5.0

Customer did not leave a comment.

Freddie C. 
Rating:
4.0

Customer did not leave a comment.

Kenneth A. 
Rating:
5.0

Everything was great. Awesome customer service with from the young lady

ANTHONY W. 
Rating:
4.0

I couldn't use my regular visa card on renting van than on regular trucks. The card is issued by state of North Caroline des.gov on Bank of America. I couldn't save money on mileage and I had to rent a regular truck that costs me .89 mile rather than .59 mile. I wasn't happy regarding that. I could be able to rent whatever I want and use the same credit debit card along as uhaul is getting paid. Fix that and the rating will be better. I want to benefit as well not just uhaul I rent weekly until my van is repaired and I get the funds to pay for repair. Sbarksdale

Sandy B. 
Rating:
5.0

Nothing! The representative did absolutely wonderful! Explained everything to the T! I had no questions at all afterwards! Thanks

Chrishaun H. 
Rating:
5.0

I called and inquired about fees and availability of car hauler. Fees quoted were exact amount charged. Picked up and returned to very friendly and knowledgeable staff. Very positive experience. I would recommend this location.

Robert J. 
Rating:
5.0

Everything went well besides the fact that i ordered dollies online and the company that was renting me the uhaul actually didn't have them. But after that i just reported it and i got refunded almost immediately with no hassle so no harm no foul. My suggestion would just be to confirm with the vendor before allowing customers to order extras the vendor doesn't actually have.

Andre C. 
Rating:
5.0

Have pickups at location

William W. 
Rating:
4.0

Customer did not leave a comment.

Peggy F. 
Rating:
5.0

Customer did not leave a comment.

Darrell C. 
Rating:
5.0

Customer did not leave a comment.

Donnie J. 
Rating:
5.0

Customer did not leave a comment.

Karen G. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
4.0

Customer did not leave a comment.

Vann W. 
Rating:
4.0

Customer did not leave a comment.

Billie P. 
Rating:
5.0

Everything went well as planned. Easy with no issues. Very satisfied customer.

Maria A. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
2.0

What can we do to improve for the next customer?: Have the employees available to help hook up. There is a man there that disappears when you need help. Both times I have been there I said hi and that I was there to pick up a trailer. I pay, come out and he is gone. I have had to put my own trailer on, no safety check. Thankfully I know how, but it would be nice to have someone double check. The trailer was full of leaves and pine needles. The parking lot is very muddy.

Carol T. 
Rating:
5.0

Customer did not leave a comment.

Elvin S. 
Rating:
4.0

The trailer had a leak in the roof from what appeared to be hail damage. I sealed and fixed it.

Steve W. 
Rating:
3.0

Customer did not leave a comment.

Tom N. 
Rating:
1.0

I didn't like how they did business charging u one price not telling g u about hidden fees taking out double on ur card then give u a sorry ass excuse on how they just took ur money they can go to hell I won't need them no more.

Mildred C. 
Rating:
5.0

Customer did not leave a comment.

Marvin J A. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
4.0

The process was very quick and easy and the attendant was very nice and helpful.

Terri E. 
Rating:
5.0

Customer did not leave a comment.

NAPOLEON A. 
Rating:
5.0

Great location! U-Haul screwed up my order but as always fishing creek helped me out and squared it all away!

Grant C. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Great customer service as always!

Danny Y. 
Rating:
5.0

Customer did not leave a comment.

marquaita W. 
Rating:
4.0

parking was a little hard due to the lot being small.

Welshg S. 
Rating:
4.0

It's always a pleasure to rent from Fishing Creek. The only negative is that after-hours drop-off is usually not possible because the front gate is locked. Otherwise I am very happy with their friendly service and they always have the trailer that I need.

DON F. 
Rating:
4.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

very quick process, customer friendly

FREDDA W. 
Rating:
5.0

Always super friendly at this location...great customer service!

david W. 
Rating:
5.0

None

Telessie M. 
Rating:
5.0

Customer did not leave a comment.

JC M. 
Rating:
5.0

Keep up with the great experience!!

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

Kristina T. 
No reviews have been submitted for this location.

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