Customer Reviews for First Choice Auto Sales
(U-Haul Neighborhood Dealer)

Rating:

2.0

no help in anything this was also the second location I was sent to

Rating:

2.0

Empty lot, No personal contact. Other than on the phone.

Rating:

3.0

So when I picked up the UhAul the lady had to go on the inside of the building to get the dolly.. She did not put the dolly in the back of the Uhaul, she told me that it was my job to do that.. also the truck hardly had any gas in it and she told me to return it that way.. however she told me if I got finished with the Uhaul I could drop the key in the drop box not knowing that o had to upload pics of the gas hand and the mileage.. they charged me for gas and hardly no gas was in the Uhaul when k picked it up.. please call me

Rating:

5.0

They was very helpful and concerned about the promises the company made but didn’t keep.

Rating:

5.0

Will be back. Great customer service.

Rating:

4.0

It was a truck that had almost 180000 miles on it so it was not in great shape but it did the job.

Rating:

4.0

I was pleased with my business transaction and the quality of service.

Rating:

3.0

To expensive. Had to put gas and got charged by the mile so the is rental cost me almost $400

Rating:

1.0

Needs someone who values the customer.at this location not someone who disrespects the customer

Rating:

2.0

The truck needed major maintenance kept shutting off and shaking wouldnt go past 40 mph

Rating:

4.0

N/A

Rating:

1.0

I never got a truck from here but was charged.

Rating:

5.0

Excellent customer service exemplified.

Rating:

2.0

No appliance dolly ruined the whole entire move, that was key and this location didn't have one. The truck fuel was very empty, I had to immediately stop and fill it up.

Rating:

5.0

Keep doing what you all do...you were great...thank you all so much! The truck drove great, very clean,and I had no problems with anything...very good service from all

Rating:

4.0

We were told we would have a month of storage at the drop off location, but there was no storage units at all. Had to pay for storage somewhere else.

Rating:

2.0

People are nice but in all my previous experiences renting trailers from you, the staff hooked up the trailer. I was told to do it. The person at the rental place did come out and took pictures to see if I did it right. Also the trailer driver side tire was nearly flat. The rental agent pointed it out and said I should put air in it at a gas station nearby. When I asked what it the tire doesn’t make it she said I have insurance and to call UHaul. It’s only $2.00 but I shouldn’t have had to put air in the tire at all. It looked like it was on its last legs. It did make the entire trip after I put air in it however. Next time I’ll will only go to a Ihaul rental center. I do not recommend this place.

Rating:

5.0

Mrs. Brenda was great !!!

Rating:

4.0

Super easy rental, drove there talked to the agent. She asked me a couple questions, told me to drive over to the car dolly. Hooked it up and away I went. Return was just as easy!

Rating:

5.0

very good service and good customer service good people I recommend them

Rating:

1.0

Very rude and unprofessional old lady in the office. I was over charge and they gmfu if they think I’m paying anything else towards Uhaul !

Rating:

1.0

Worst experience EVER

Rating:

5.0

I am not sure my customer service was excellent

Rating:

3.0

Clean the equipment and disinfect between rental customers. Repair and inspect vehicle for damages inside and outside. Perform maintenance inspection on vehicle when returned to insure proper function of entire vehicle meet safety standards (brakes and steering, and lights) and performs as designed. We have been customers of u-haul for over 45 years and this rental was a great disappointment in every area. We hired professional movers to finish our move. We just couldn't "trust" another rental from u-haul.

Rating:

1.0

I don't recommend. The lady never gave me my contract. She said she had problems with her printer but she would email it but she didn't. I'm still waiting for the contract

Rating:

1.0

Terrible. They were wanting me to take a auto transport that was not safe. The trailer did not have any safety chains at all. Worst part of it all was that the facility made me get on the highway without any safety chains on the trailer to go to the main Uhaul hub. They told me “oh yeah you are good grey highway will take care of you.” Well the manager at grey highway informed me that this was on THEM. Don’t trust people! Run away!

Rating:

1.0

Truck was raggedy, passenger review mirror broken. Not safe to drive, will cause accident due to not being able to see cars on the right.. Passenger door handle broken. Location is scamming customers, manually inputting false mileage regardless of photographed miles

Rating:

1.0

No one was able to help me drop off equipment at location per the woman who answered the phone.

Rating:

1.0

They took my money off my card and will not help me with a one day rental that only cost $19. I paid over $100 due to the fact she coded it wrong. I called Uhaul and stayed on hold for 3 hours and still did not get anyone. Please call me at (706)975-8630.

Rating:

2.0

Told me i could get thebrental at 7am. Not true. Came back at 9am. They were late getting there almost 10am. Wasted 3 hours that i could have been moving.

Rating:

5.0

The folks there were helpful and efficient.

Rating:

5.0

Didn’t get my hand truck to move my washer and dryer and freezer . To late to go back and get it

Rating:

5.0

Get Newer Vehicles.

Rating:

3.0

I was told that I was being charged an additional $25.50 because the the previous person brought it back on empty...so, once I refueled it, I would be refunded the 25.50. 😳🥴

Rating:

5.0

Clean the truck. And it also drives like it needs maintenance done. Overall it was ok. It got the job done.

Rating:

5.0

Great staff

Rating:

5.0

It was a little difficult to get in the parking area.

Rating:

4.0

They should sell the light extension adaptor. This is a safety issue

Rating:

2.0

I asked for help when I arrived and she told me there was nobody. I had to go park it next door and try to lift off my truck hitch. After 10 minutes, hurting my back, and beyond frustrated I walked back next door and a guy came out and said he thoughr I had help! Then they helped with no problem!!

Rating:

5.0

Did a great job for me!

Rating:

3.0

my reservation was done on line and I set everything like I wanted since I could not use mobile pick up someone had to check me in they added safe move to my bill. Me thinking everything was in order like I set it I did not see the safe move charge till the end. I did not like that. The mileage and gas was off on paper from actual truck. I took pictures before and after. Check your bill before you sign and take pictures of gas and mileage.

Rating:

1.0

There was no hand truck and it was extremely expensive for 2 hours worth of use and I only drove it 5 miles or less

Rating:

2.0

Onwer was on the phone for about hour and was not trying to help.

Rating:

3.0

The trailer had material left in it

Rating:

5.0

Not clean, not inviting.