Customer Reviews for Fine Fare Supermarket
(U-Haul Neighborhood Dealer)

172 reviews

700 Suffolk Ave   Brentwood, NY 11717

(631) 513-4141

Office Hours

  • Mon-Sun: 7 am–10 pm

Services at this Location:

Contact Us

(631) 513-4141

700 Suffolk Ave
Brentwood, NY 11717

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–10 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

EBONYL STEWART 
Rating:
1.0

Location did not have any of the additional equipment that I had on my reservation. They were very rude and unhelpful. I had called the location and was hung up on several times.

Kenneth Buksa 
Rating:
5.0

Customer did not leave a comment.

Anton Kuznetsov  
Rating:
5.0

Nice.

Nicholas Nataro 
Rating:
4.0

Customer did not leave a comment.

patricia battaglia 
Rating:
3.0

My truck wasn’t available I had to get downgrade to a 10 foot box truck only good thing it was the manager gave me a discount on the miles but overall the truck was so dirty you could barely see through the front windshield and also inside the vehicle was very dirty. I will probably not be renting from that store again.

Elvis Cortes 
Rating:
5.0

Customer did not leave a comment.

Giovann Guillette 
Rating:
3.0

Customer did not leave a comment.

Julio Alvarez 
Rating:
3.0

The truck was very dirty inside cab and cargo area I had to sweep 2 times they didn’t discount anything for that

PEDRO CASTELLANOS 
Rating:
4.0

Truck should have been cleaner and maintained better. " Check engine light " was on plus napkins on floor and center console. Blankets and gloves that were not ordered were in rear of truck.

Stephen Perota 
Rating:
5.0

Customer did not leave a comment.

Marcin Ochenkowski 
Rating:
5.0

Very good

JOSE VELASQUEZ 
Rating:
5.0

Customer did not leave a comment.

Levi Rios 
Rating:
5.0

Customer did not leave a comment.

Francisco Martins 
Rating:
5.0

Customer did not leave a comment.

Kenia Saravia 
Rating:
5.0

Customer did not leave a comment.

gloria diaz 
Rating:
5.0

Lo unico mal q encontre en el camion es q apestaba a sigarro pero entiendo q eso esta ageno a la empresa

Omar Hernandez 
Rating:
1.0

Better customer service

Jahmohan Bissoon 
Rating:
5.0

Customer did not leave a comment.

Luis Chavez 
Rating:
3.0

Customer did not leave a comment.

David Fuchs 
Rating:
5.0

Great service

Steven Rogate 
Rating:
4.0

Customer did not leave a comment.

saidu Abubakar 
Rating:
5.0

Customer did not leave a comment.

Nelson Torres Jr 
Rating:
5.0

Always be kind and helpful as you are ,

LUAKA MASIALA 
Rating:
4.0

Customer did not leave a comment.

Kwame Badu Danso 
Rating:
5.0

Customer did not leave a comment.

PEDRO MEDINA 
Rating:
5.0

Customer did not leave a comment.

Javier Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Natalieann Springer 
Rating:
3.0

Been doing this for 10 - 12 months each week ( 4 days in a raw ) never had a gift from U-haul, never had a free mileage and thank you for that. I will definitely find another rental more convenient for me….ENTERPRISE maybe might be better at recognizing my record. Thanks.

BOUBACAR ARIBOT 
Rating:
5.0

Customer did not leave a comment.

Vincent Maida 
Rating:
5.0

They really helped me when I was long time waiting over the phone except but Mrs. Miriam she tried the best she could but she couldn't solve my problem about the location and transfer me and the other representative answered me but they make me wait for long time and hang up. But the employee the from 700 Suffolk Ave location was great.

Martha Coronel 
Rating:
1.0

I was there at 9 am but the lady in charge doesn’t come in until 10 am so a worker from the supermarket did the checkout and he knew so little about the rental that I ended up renting only the pick up truck but the transporter I had to get it from another store. Mileage was different from the original mileage so I ended up paying extra for the mileage

Galo Montenegro 
Rating:
5.0

Customer did not leave a comment.

Manuel Solano 
Rating:
5.0

Customer did not leave a comment.

Marissa Layne 
Rating:
5.0

Customer did not leave a comment.

MohamedM SamKabba 
Rating:
3.0

When I picked up the pick up truck the bed was dirty the mileage was off by 5 miles and the gas level was totally wrong .

KHALID SAMAR 
Rating:
5.0

This is a great place to rent a U-Haul truck. The equipment is one of the nicest and cleanest van I have ever rented from U-Haul. The U-Haul app really expedited the pick up and drop off experience. The people working the counter are friendly and efficient.

Thomas Stewart 
Rating:
5.0

Customer did not leave a comment.

Martha E Coronel 
Rating:
5.0

Clean the cargo and drivers compartments

Betty Brower 
Rating:
3.0

The vehicle had a TERRIBLE smell and the side sliding door fell off track easily.

Saralyn Freita 
Rating:
4.0

Customer did not leave a comment.

Christopher Castro 
Rating:
5.0

Customer did not leave a comment.

Wilfredo Granados 
Rating:
5.0

Customer did not leave a comment.

LUIS CHAVEZ 
Rating:
5.0

The truck was filthy inside. Food all over the place. Totally disgusting

Nicole Starace 
Rating:
1.0

This place was very shady they had truck available but kept saying it’s not but system showing it is. They was trying to hold the truck for someone else who had no reservation smh

Bernadine Fields 
Rating:
2.0

Check engine light on, uhaul place didn’t have phone scan in, staff barely spoke English, took approx an hour to get truck. Dokey wasn’t pre loaded. Truck also made weird mechanical noise during transport that was very loud at times.

Brandon Whited 
Rating:
5.0

Customer did not leave a comment.

Carlos castro 
Rating:
2.0

The staff here didn't check for the attached chains on my car to the dolly and tried to drive my car off the dolly. When I got the attention of the staff to I gorm him he will damage my car he got out my car you'd the other staff it's not his responsibility to drive the car off the folly but did not acknowledge that its uhaul responsibility to detach the equipment from the vehicle. Because of that interaction he personally discarded my prescription glasses and credit card that I left in the vehicle. I went back the next day to make a complaint and obtain my items they were discarded with 24 hours later.

Neeka Burks 
Rating:
4.0

Customer did not leave a comment.

Tyrus Curtis 
Rating:
2.0

The trailer was not secured well and fell off mid travel. we had to contact uhaul roadside assistance to help us and it could have been dangerous.

Nicholas Pascullo 
Rating:
1.0

They charge me too much money, as it is possible that for less than an hour they charge me $73, when in other places I have rented they have charged me less money, for more time and more miles

Alvaro Reyes 
Rating:
5.0

Excelente servicio

carlos flores 
Rating:
4.0

Customer did not leave a comment.

John Sheehan 
Rating:
3.0

Customer did not leave a comment.

Ethan Ross 
Rating:
2.0

Truck had no heat, dirty cab, rear door lock did not work, no hand truck or blankets. I had to return the truck a day early and rent a van from a known reliable dealer . I drove 2 hrs to Manhattan in 36 degree weather with no heat. I'm a regular uhaul customer and this is the first bad review I'v given

Richard Frey 
Rating:
3.0

The gas guage on the paper did not match the gas gauge in the truck

kudura Robinson 
Rating:
4.0

Great

Mitchell Gross 
Rating:
5.0

Customer did not leave a comment.

Carlos Castro 
Rating:
5.0

Customer did not leave a comment.

Jayden Baez 
Rating:
5.0

Nice and friendly staff

Karen Small 
Rating:
5.0

Muy bueno

Juan Urrea 
Rating:
3.0

Customer did not leave a comment.

GIROLAMO BIGICA 
Rating:
3.0

Customer did not leave a comment.

Denise Smith'Haywood 
Rating:
5.0

Absolutely nothing, everything was great

shanti kanhai 
Rating:
5.0

Customer did not leave a comment.

Syed Sahh 
Rating:
5.0

Customer did not leave a comment.

WILTON VALDEZ 
Rating:
5.0

Customer did not leave a comment.

Jerry Santangelo 
Rating:
5.0

Customer did not leave a comment.

John Abernathy 
Rating:
1.0

Flat tire as soon I got in the truck , very dirty . Wait over 2 hours for them to change the tire 🛞 bad bad experience

Paulo Brush 
Rating:
5.0

Thank

Ramon RODRIGUEZ 
Rating:
5.0

Truck was not cleaned, very dirty and dusty but other than that.....overall, the rental experience was decent. Very quick and affordable! I would definitely use this location again if I had the need

Elaina Hartos 
Rating:
5.0

My suggestion would be to have someone that speaks and understands english. Thankfully my dad was with me and the transaction went smoothly. The guy and service was friendly and helpful.

Eli Saldana 
Rating:
5.0

Great customer service

Joseph Kay 
Rating:
1.0

One of the tires were flat, the associate grossly exaggerated the amount of gas that he stated was in the truck but when we brought it to their attention, our paperwork was amended.

Duane Smith 
Rating:
4.0

Customer did not leave a comment.

ALDO BRUNO 
Rating:
3.0

Customer did not leave a comment.

Edward Hudson 
Rating:
5.0

Todo bien

Juan Urrea 
Rating:
1.0

The appliances werent there when i rented the truck and the truck didnt even have air conditioning and its mid summer. You guys need to give the trucks service at least 1 a month.

Suegie Kim 
Rating:
4.0

Customer did not leave a comment.

isai Preva 
Rating:
5.0

Customer did not leave a comment.

MELANY CHAVEZ 
Rating:
5.0

Our experience was great. Excellent customer service, truck was clean .. I totally recommend Uhaul and the authorized dealer were we got from . Fine Fair on suffolk avenue.

Vilma Alvarado 
Rating:
5.0

Customer did not leave a comment.

Reniery Rivera 
Rating:
5.0

Very easy location to get to. The staff were friendly, courteous, and professional. It all worked out very good.

John H Schoenewolf 
Rating:
5.0

Great staff very friendly and will accommodate you. Very understanding!!

JAYDENRAMON BAEZ 
Rating:
5.0

This location is the best it is a super market so if you are moving the best thing is that you can move and go food shopping at the same time. The staff at Fine Fair super market is the best and the prices are well taking that I am in long Island ny this is the best prices super market on long island.

Rasheda GeraldSmith 
Rating:
3.0

Customer did not leave a comment.

Michael Dellaquila 
Rating:
5.0

Customer did not leave a comment.

OMAR CALDERON CUELLAR 
Rating:
5.0

Nothing at all !!! This experience i had with the staff at fine fare was excellent ! Thank you. I will be doing business with this location again when ever i need u haul services.

Alan Ascencio 
Rating:
5.0

Customer did not leave a comment.

Romulo Reyes 
Rating:
5.0

Customer did not leave a comment.

earl cadwell 
Rating:
5.0

Nothing it was nice

JOSEL ADE 
Rating:
5.0

Customer did not leave a comment.

Pedro Andrade 
Rating:
4.0

After getting the u haul .... I will never go to that location again because if the un profession of the workers there and not understanding that we had called n made sure we called so we would not get charged more !!! But yet they did it anywwy !!!! They were very shirt n nasty !!! NEVER AGAIN !!!!

Erin Kloska 
Rating:
1.0

My account was noted with special instruction for the authorized dealer to follow. While at drop off location, I was told to inform representative of the notation. The representative then got her manager because she did not know what to do. He came over and proceeded to tell me he never has heard of what I was saying and finalized my rental, which he was not supposed to do without entering my gift certificate code. This code was given to me due to a mechanical issue from a previous rental from this same location. Manager was informed of this issue when I dropped but he apparently did not remember this happening at all although it happened one week prior. He kept repeating that I had to call U-Haul, for a refund to which I had already done. Hence why I was given a gift certificate to use for future rentals. He refused to try, and keep saying he has nothing to do with U-Haul.... weird. So I called U-Haul while at the drop off location. I was put on hold, after speaking to a representative who claimed she was now applying this credit to my next rental. After 1 hour and 36 mins of being on hold, I had given up for the day. As the authorized dealer was now closed.

RACHEL REYES 
Rating:
5.0

Todo bien

Juan Urrea 
Rating:
4.0

Everything went very smoothly, except one thing. I made my online reservation at a location closer to my house, and several days later I was informed that it was switched to this location. Though everyone was pleasant and helped things go well, I lost about 15 minutes on both ends, and paid for an extra 8-10 miles.

Michael Genovese 
Rating:
3.0

It was tricky to start the rental truck & it showed a notification for low tire pressure. We went back inside to the counter & they immediately asked if we couldn't start the truck. Wish they'd told us the trick to starting it before we went to inspect the truck!

JOSHUA HERRERA 
Rating:
5.0

Everyone very polite and explained everything van in good shape

MARGARITA SANTIAGO 
Rating:
5.0

Customer did not leave a comment.

william rogles 
Rating:
3.0

Customer did not leave a comment.

Alejandro Compain 
No reviews have been submitted for this location.

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