Customer Reviews for Fine Fare Riverhead
(U-Haul Neighborhood Dealer)

62 reviews

1088 Old Country Rd   Riverhead, NY 11901

(631) 830-6202

Office Hours

  • Mon-Sun: 7 am–10 pm

Services at this Location:

Contact Us

(631) 830-6202

1088 Old Country Rd
Riverhead, NY 11901

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–10 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Be honest

Mark R 
Rating:
5.0

not at this time

LINDA D 
Rating:
5.0

Customer did not leave a comment.

George A 
Rating:
5.0

Customer did not leave a comment.

Cynthia M 
Rating:
1.0

I didn’t rent the U-Haul. Somebody rented it in my name. The police and Fine Fare knows that.

Karen A 
Rating:
4.0

The manager at supermarket was not nice

ISHMEAL W 
Rating:
4.0

Customer did not leave a comment.

GLORIA J 
Rating:
5.0

Great customer service

Malcolm M 
Rating:
5.0

Customer did not leave a comment.

LEONEL S 
Rating:
2.0

I waited a long time to receive the car, when I went to get the car key they made me wait because they couldn't find the key, in the end I lost an hour of my reservation.

Erick A 
Rating:
5.0

Customer did not leave a comment.

EDWARD W 
Rating:
5.0

Everything was great. People at Fine Fare Riverhead were wonderful from pickup to return. Also appreciate refund for extra fuel on return. We always use U-Haul whenever needed. Thank you.

AVIGDOR G 
Rating:
5.0

The young fellow who helped us get the car on the trailer was so sweet and polite (sorry I didn't get his name). Nicola was a gem...In fact, all employees that we dealt with were wonderful. My husband said he loved the equipment.

James P 
Rating:
4.0

Customer did not leave a comment.

James G 
Rating:
1.0

I filled the truck up with Gas at the amount asked and THEY STILL CHARGED ME FOR GAS! Ridiculous and I feel they robbed me. I left it exactly at the line they provide on the receipt if not alittle over the amount and they still took it upon themselves to fill the tank up on my dime. Very unacceptable and unprofessional.

Andrew F 
Rating:
5.0

Thanks for your kindness.the team member was friendly and very respectful would recommend this location to anyone.

CLOVER F 
Rating:
5.0

Very friendly and helpful

Jason P 
Rating:
4.0

Customer did not leave a comment.

Marcia B 
Rating:
4.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

This location is awesome. Each time I went in to discuss the rebtal., the staff was amazingly helpful, and friendly.

LINDA D 
Rating:
4.0

Customer did not leave a comment.

Scott P 
Rating:
4.0

They need to upgrade their computer system. The cargo truck was exceptionally clean. I’ve rented them from other locations and usually the cargo area is quite dirty. Also, Rose Beth was vey polite, professional and helpful. She didn’t get flustered when her computer kept crashing but rather found a workaround.

Karen B 
Rating:
5.0

Customer did not leave a comment.

Patrick B 
Rating:
4.0

Customer did not leave a comment.

Roper Z 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Very customer friendly. Best U-Haul renter in town

JAVIER D 
Rating:
3.0

Customer did not leave a comment.

Ben O 
Rating:
5.0

Customer did not leave a comment.

Peter P 
Rating:
5.0

I can’t think of a thing to improve since the entire experience from start to finish was perfect. The workers who helped me make the reservation and the ones who inspected the vehicle when it was returned were professional and friendly.

Stephen G 
Rating:
1.0

Person who hooked up trailer did it wrong and the trailer detached from my car and caused an accident / lucky no one was hurt !

MARGARET C 
Rating:
4.0

My reservation location was changed 6 minutes after the scheduled pick up time via text message which was a huge inconveinence.

Joseph F 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
2.0

Customer did not leave a comment.

mike m 
Rating:
5.0

Customer did not leave a comment.

Billy F 
Rating:
2.0

Customer did not leave a comment.

PANAGIOTIS K 
Rating:
4.0

Customer did not leave a comment.

Robbyn F 
Rating:
4.0

Customer did not leave a comment.

JOHN R 
Rating:
1.0

The manager of Fine Far who inspected the car, charged my 6 gallons of gas for the drop off. The car was received with half a tank of gas and dropped off with half of tank of gas!

Vasilios R 
Rating:
5.0

Customer did not leave a comment.

Sally M 
Rating:
2.0

I paid in cash when I picked up the truck. Cash required a $100 deposit that I was told I would get back when I turned in the truck. The turn in location does not deal with cash and could not give me my deposit back.

Eric S 
Rating:
5.0

Customer did not leave a comment.

Stefanie C 
Rating:
5.0

Customer did not leave a comment.

Allan P 
Rating:
1.0

Price is way too expensive $53 if you go over 20 miles

JUVAUGHN P 
Rating:
5.0

Customer did not leave a comment.

Syd G 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Customer did not leave a comment.

Albert E 
Rating:
5.0

Complete cluster fuck as i was scheduled to drop at ok petroleum but they refused drop off.

JEFFOKULA O 
Rating:
4.0

Customer did not leave a comment.

Kenneth S 
Rating:
4.0

The customer service was terrific!

Thomas R 
Rating:
1.0

There was no employee there at the time I was told I was able to go pick up the truck. I had to wait an hour for the employee to show up and by the time they arrived I had done it by myself through self pick up.

Mario R 
Rating:
3.0

Very confusing where to drop off. No signage. Need to go into the supermarket to customer service counter. People there were fine but it took a while to figure this out. More information should be provided up front about where to drop off.

CHARLES B 
Rating:
3.0

Had trailer, but didn't have any moving blankets or other items I ordered. But the staff was super helpful.

Dakota S 
Rating:
4.0

Nicola at the site was very helpful and professional.

dawn m 
Rating:
5.0

Customer did not leave a comment.

Tom L 
Rating:
2.0

...however, the service by Nicola, the Food Fare/U Haul Customer service Rep was excellent. She was hampered by the fact that the Uhaul credit card machine was not processing my credit card - I had to use a different credit card and it took over 1 hour to "check out". The truck was in excellent condition but the driving cabin reeked of marijuana when I got in (it still smelled when I dropped it off today!) and there was no windshield wiper fluid so that could have created an emergency if that was needed (luckily, all I got was rain and the wipers were good). Truck drove well.

Franklin R 
Rating:
5.0

Customer did not leave a comment.

Andres G 
Rating:
3.0

All charges should be reviewed at drop off time, along with any other concerns

Roque A 
Rating:
4.0

Nothing anything went well

estuardo r 
Rating:
5.0

very easy parking and drop off, huge parking area; off main main so no narrow streets

PAULAMARIE T 
Rating:
3.0

Customer did not leave a comment.

VSEVOLOD V 
Rating:
5.0

Keep the same staff

EDWARD W 
Rating:
2.0

The truck was filthy, inside and out… I can understand why it was marked as just a local delivery/moving truck. It did not seem mechanically sound to me at all. Yes the lights worked, but the truck had a problem getting out of its own exhaust and felt like the transmission was slipping… I was in a pinch to get some Furniture from Riverhead to Manorville. That’s less than a 30 mile round-trip. Had any other local location had a comparable vehicle, I would not have taken the one I did..

Charles P 
No reviews have been submitted for this location.

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