Customer Reviews for Fine Fare Riverhead
(U-Haul Neighborhood Dealer)

78 comentarios

1088 Old Country Rd   Riverhead, NY 11901

(631) 830-6202

Horario de oficina

  • Mon-Sun: 7 am–10 pm

Servicios en esta ubicación:

Contáctanos

(631) 830-6202

1088 Old Country Rd
Riverhead, NY 11901

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sun: 7 am–10 pm
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Make sure that the windshield washing solution is full and operating. A bigger sign on the grocery store for the U-Haul rental would be nice. We drove around the buildings for ten minutes trying to find it. The inside was not completely swept out and we had to remove some candy and wrappers.

ROBERT M 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M 
Clasificación:
5.0

Employees were very helpful

KURT T 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER E 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER E 
Clasificación:
5.0

They are a very nice people and a great service. Gracias

CARLOS E 
Clasificación:
1.0

The location double booked our truck and gave it to someone else. The young man was arrogant and unapologetic.

STEVEN F 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER D 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY N 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C 
Clasificación:
1.0

The worst move I've ever had. I arrived and they didn't have the trailer I reserved. The trailer was attached by a random employee collecting grocery carts in the parking lot, the break line was TAPED on and they clearly had no idea what they were doing. I showed the way the trailer was hitched to a certified U-Haul employee when I dropped it off and they said it was embarrassing how unprofessionally it was attached. Avoid this location at all costs

Mayzie S 
Clasificación:
5.0

I was very happy and satisfied with the location. Yo employee was very pleasant to work with.

John T 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C 
Clasificación:
4.0

El cliente no dejó un comentario.

Wenla P 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN M 
Clasificación:
3.0

The rental "office" is located at the customer service desk inside the grocery store within the plaza. That should be made more clear to the customers with better signage. Staff was very helpful. For some reason I was charged $84 for going over miles which doesn't make any sense. I drove exactly to and from the locations entered into the reservation without deviation, shouldn't that mileage have been calculated correctly at the time of reservation? Fortunately people have choices when it comes to truck rental and I will choose a different company next time.

Krishn S 
Clasificación:
1.0

Be honest

Mark R 
Clasificación:
5.0

not at this time

LINDA D 
Clasificación:
5.0

El cliente no dejó un comentario.

George A 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia M 
Clasificación:
1.0

I didn't rent the U-Haul. Somebody rented it in my name. The police and Fine Fare knows that.

Karen A 
Clasificación:
4.0

The manager at supermarket was not nice

ISHMEAL W 
Clasificación:
4.0

El cliente no dejó un comentario.

GLORIA J 
Clasificación:
5.0

Extraordinario servicio al cliente

Malcolm M 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONEL S 
Clasificación:
2.0

I waited a long time to receive the car, when I went to get the car key they made me wait because they couldn't find the key, in the end I lost an hour of my reservation.

Erick A 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD W 
Clasificación:
5.0

Everything was great. People at Fine Fare Riverhead were wonderful from pickup to return. Also appreciate refund for extra fuel on return. We always use U-Haul whenever needed. Gracias.

AVIGDOR G 
Clasificación:
5.0

The young fellow who helped us get the car on the trailer was so sweet and polite (sorry I didn't get his name). Nicola was a gem...In fact, all employees that we dealt with were wonderful. My husband said he loved the equipment.

James P 
Clasificación:
4.0

El cliente no dejó un comentario.

James G 
Clasificación:
1.0

I filled the truck up with Gas at the amount asked and THEY STILL CHARGED ME FOR GAS! Ridiculous and I feel they robbed me. I left it exactly at the line they provide on the receipt if not alittle over the amount and they still took it upon themselves to fill the tank up on my dime. Very unacceptable and unprofessional.

Andrew F 
Clasificación:
5.0

Thanks for your kindness.the team member was friendly and very respectful would recommend this location to anyone.

CLOVER F 
Clasificación:
5.0

Very friendly and helpful

Jason P 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcia B 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P 
Clasificación:
5.0

This location is awesome. Each time I went in to discuss the rebtal., the staff was amazingly helpful, and friendly.

LINDA D 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott P 
Clasificación:
4.0

They need to upgrade their computer system. The cargo truck was exceptionally clean. I've rented them from other locations and usually the cargo area is quite dirty. Also, Rose Beth was vey polite, professional and helpful. She didn't get flustered when her computer kept crashing but rather found a workaround.

Karen B 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B 
Clasificación:
4.0

El cliente no dejó un comentario.

Roper Z 
Clasificación:
5.0

El cliente no dejó un comentario.

David L 
Clasificación:
5.0

Very customer friendly. Best U-Haul renter in town

JAVIER D 
Clasificación:
3.0

El cliente no dejó un comentario.

Ben O 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P 
Clasificación:
5.0

I can't think of a thing to improve since the entire experience from start to finish was perfect. The workers who helped me make the reservation and the ones who inspected the vehicle when it was returned were professional and friendly.

Stephen G 
Clasificación:
1.0

Person who hooked up trailer did it wrong and the trailer detached from my car and caused an accident / lucky no one was hurt !

MARGARET C 
Clasificación:
4.0

My reservation location was changed 6 minutes after the scheduled pick up time via text message which was a huge inconveinence.

Joseph F 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S 
Clasificación:
2.0

El cliente no dejó un comentario.

mike m 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy F 
Clasificación:
2.0

El cliente no dejó un comentario.

PANAGIOTIS K 
Clasificación:
4.0

El cliente no dejó un comentario.

Robbyn F 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN R 
Clasificación:
1.0

The manager of Fine Far who inspected the car, charged my 6 gallons of gas for the drop off. The car was received with half a tank of gas and dropped off with half of tank of gas!

Vasilios R 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally M 
Clasificación:
2.0

I paid in cash when I picked up the truck. Cash required a $100 deposit that I was told I would get back when I turned in the truck. The turn in location does not deal with cash and could not give me my deposit back.

Eric S 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefanie C 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan P 
Clasificación:
1.0

Price is way too expensive $53 if you go over 20 miles

JUVAUGHN P 
Clasificación:
5.0

El cliente no dejó un comentario.

Syd G 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert E 
Clasificación:
5.0

Complete cluster fuck as i was scheduled to drop at ok petroleum but they refused drop off.

JEFFOKULA O 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth S 
Clasificación:
4.0

The customer service was terrific!

Thomas R 
Clasificación:
1.0

There was no employee there at the time I was told I was able to go pick up the truck. I had to wait an hour for the employee to show up and by the time they arrived I had done it by myself through self pick up.

Mario R 
Clasificación:
3.0

Very confusing where to drop off. No signage. Need to go into the supermarket to customer service counter. People there were fine but it took a while to figure this out. More information should be provided up front about where to drop off.

CHARLES B 
Clasificación:
3.0

Had trailer, but didn't have any moving blankets or other items I ordered. But the staff was super helpful.

Dakota S 
Clasificación:
4.0

Nicola at the site was very helpful and professional.

dawn m 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom L 
Clasificación:
2.0

...however, the service by Nicola, the Food Fare/U Haul Customer service Rep was excellent. She was hampered by the fact that the Uhaul credit card machine was not processing my credit card - I had to use a different credit card and it took over 1 hour to "check out". The truck was in excellent condition but the driving cabin reeked of marijuana when I got in (it still smelled when I dropped it off today!) and there was no windshield wiper fluid so that could have created an emergency if that was needed (luckily, all I got was rain and the wipers were good). Truck drove well.

Franklin R 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres G 
Clasificación:
3.0

All charges should be reviewed at drop off time, along with any other concerns

Roque A 
Clasificación:
4.0

Nothing anything went well

estuardo r 
Clasificación:
5.0

very easy parking and drop off, huge parking area; off main main so no narrow streets

PAULAMARIE T 
Clasificación:
3.0

El cliente no dejó un comentario.

VSEVOLOD V 
Clasificación:
5.0

Keep the same staff

EDWARD W 
Clasificación:
2.0

The truck was filthy, inside and out… I can understand why it was marked as just a local delivery/moving truck. It did not seem mechanically sound to me at all. Yes the lights worked, but the truck had a problem getting out of its own exhaust and felt like the transmission was slipping… I was in a pinch to get some Furniture from Riverhead to Manorville. That's less than a 30 mile round-trip. Had any other local location had a comparable vehicle, I would not have taken the one I did..

Charles P 
No se han enviado comentarios para esta ubicación.

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