Customer Reviews for Fiesta Tapatia LLC
(U-Haul Neighborhood Dealer)

1,087 reviews

335 N College Ave   College Place, WA 99324

(509) 522-8231

Office Hours

  • Mon-Fri: 10:30 am–7 pm
  • Sat: 9 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 522-8231

335 N College Ave
College Place, WA 99324

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–7 pm
  • Sat: 9 am–6 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Vanessa Fernandez 
Rating:
3.0

Open on time

Sean Stevenson 
Rating:
5.0

Car dolly’s in stock would be nice.

Ken Louderback 
Rating:
5.0

Super nice guy and super easy pick up

Alexis Jones 
Rating:
5.0

Easy check-out, quick and convenient!!

Steve Barnes 
Rating:
5.0

The location owner was very helpful!

Billy Stahlheber 
Rating:
3.0

Customer did not leave a comment.

Mark Huffman 
Rating:
3.0

Customer did not leave a comment.

Mark Huffman 
Rating:
3.0

Make it easier to understand the gas gage because I ended up having to spend more money then I should have because they said the gas wasn't right when I dropped it off even though I put 2 gallons in it and only went 20 miles. I didn't feel like the uhaul vehicle got 2 miles to the gallon

ryan waggoner 
Rating:
4.0

There was a crack in the side of the trucks pannel but it wa still water tight which is why I got the big truck.

Justin Riley 
Rating:
4.0

Check the tire inflation before sending trailer out for rental. Also carrier length needed two be 1-2 feet longer than what was okayed to tow per the website.

TODD CUNNINGTON 
Rating:
5.0

I needed a van quickly after an unexpected purchase. This location was recommended by Home Depot after I established HD had no units. I went to the location and picked up a 20’ unit in 15 minutes. The job was completed and unit returned in 2 hours. This was a great option and I will use in future as my goto solution.

David Siviter 
Rating:
4.0

Customer did not leave a comment.

Todd Wilson 
Rating:
4.0

Customer did not leave a comment.

Olivia Sproed 
Rating:
5.0

Nice pickup location in a residential area (small specialty store). Very friendly staff.

Len Elias 
Rating:
4.0

Customer did not leave a comment.

Stanley Crocker 
Rating:
3.0

Customer did not leave a comment.

sherie berg 
Rating:
5.0

For some reason, the app didn't work on my phone for the pickup but it did work on my husband's phone.

Victoria Olson 
Rating:
4.0

Great service

Cynthia Hexum 
Rating:
5.0

Customer did not leave a comment.

Andrew Porter 
Rating:
5.0

No improvements needed. Easy to find location, the lock box is against the building and easy to see. I’d definitely rent a uhaul from here again.

Brenna Lofquist 
Rating:
5.0

Everything was just right. I am pleased. I'd give them Eleven stars out of Ten stars.

John Vixie 
Rating:
5.0

Customer did not leave a comment.

Thomas Powell 
Rating:
3.0

Drop off was 10am. Store hours supposed to open at 10. Waited 30 minutes for store to open then another 30 minutes to get help.

Jeff Heintz 
Rating:
4.0

Customer did not leave a comment.

Robert Trevis 
Rating:
5.0

Customer did not leave a comment.

Michael Martonick 
Rating:
5.0

Customer did not leave a comment.

wendy maurer 
Rating:
5.0

Customer did not leave a comment.

Michele Player 
Rating:
5.0

Prices were reasonable and availability was good.

Darah Kirk 
Rating:
4.0

Customer did not leave a comment.

Hannah Follett 
Rating:
5.0

Got to location 15 minutes before close. Came out helped get auto off trailer. Check equipment in and we were on our way in 10 minutes. Which was great as we had driven 12 hours to get home. Great customer service.

Chad Burton 
Rating:
5.0

Location was great. Will use it again The app did not work properly on return.

Daniel Hanson 
Rating:
4.0

Customer did not leave a comment.

Dennis Lease 
Rating:
5.0

Customer did not leave a comment.

DARRIN DAVIDSON 
Rating:
5.0

Good service. Nice attendant. Truck was in good condition.

David Zahl 
Rating:
5.0

Customer did not leave a comment.

Grant Wright 
Rating:
5.0

WONDERFUL and Appreciated!!

KYNDE KIEFEL 
Rating:
5.0

Thank you Paul for all your help.

Patricia Templeton 
Rating:
3.0

Customer did not leave a comment.

Ryan Williams 
Rating:
5.0

Customer did not leave a comment.

DAVID SILVA 
Rating:
5.0

Nothing to add

bryan isaac 
Rating:
5.0

Customer did not leave a comment.

james french 
Rating:
5.0

Customer did not leave a comment.

Wolfgang Radelfinger 
Rating:
5.0

Customer did not leave a comment.

Steve Barnes 
Rating:
4.0

Customer did not leave a comment.

Brett and Jodie Quave 
Rating:
4.0

Customer did not leave a comment.

Sara Muckler 
Rating:
5.0

The best location

Kimberly Gillen 
Rating:
5.0

Customer did not leave a comment.

Andrew Goss 
Rating:
5.0

Paul does a great Job!!

MICHAEL RICHARDS 
Rating:
3.0

Customer did not leave a comment.

Terri Mcrae 
Rating:
4.0

Customer did not leave a comment.

Nicole Muse 
Rating:
2.0

The equipment was in poor repair. In order to close doors to satisfy the latches and sensors, they needed to be slammed. The vehicle rented has a clear issue with the gas pedal. The dead band of the pedal made backing into any where a chore.

Benjamin Franz 
Rating:
5.0

Great neighborhood store. Well done.

James Darden 
Rating:
4.0

Customer did not leave a comment.

BRIAN REAGEN 
Rating:
5.0

Customer did not leave a comment.

VALERIE LONGORIA 
Rating:
5.0

Very friendly people at this convenient location!!

Steve Barnes 
Rating:
5.0

Customer did not leave a comment.

Jorge quintero 
Rating:
5.0

I recommend this place. The people who run it are nice and extremely helpful.

Orianna Bradley 
Rating:
4.0

Customer did not leave a comment.

Vera Hender 
Rating:
5.0

Customer did not leave a comment.

Dezsea Galati Zenner 
Rating:
5.0

Customer did not leave a comment.

Trisha Carter 
Rating:
5.0

There was a problem with the truck far as a broken muffler but the retail location was very quick to fix it and get me another truck. I did however take extra time due to this and I was charged an extra $300 upon returning the truck.

Christopher Ingersoll 
Rating:
3.0

Customer did not leave a comment.

Matthew Albrecht 
Rating:
1.0

Paid almost $300 for two days and I still haven't gotten a receipt for the transaction. Felt like a scam.

Richard Rogers 
Rating:
5.0

Customer did not leave a comment.

JAY BRIGHAM 
Rating:
5.0

Nothing this location is just right

Darrell Price 
Rating:
5.0

Convenient drop off location. I dropped off after business hours. App walked me through checkout. Very satisfied.

BEVERLY FOSTER 
Rating:
5.0

Nothing. Everything was perfect

Darrell Price 
Rating:
5.0

Nothing it was a great experience.

david rappuhn 
Rating:
5.0

I was overcharged by the automated self return process by close to $50 and would like it reviewed. The gentleman at the store has great customer service yet no one was available after hours so I had to use the self return process. I was over charged upon returning the U-Haul truck on the Insurance when the original quote was way less and I even drove the truck 10 miles less than estimated.

Mario RIVERA 
Rating:
3.0

Customer did not leave a comment.

Troy Tomaras 
Rating:
3.0

Customer did not leave a comment.

John Mauer 
Rating:
5.0

Customer did not leave a comment.

Dung Nguyen 
Rating:
5.0

Customer did not leave a comment.

John Sedwick 
Rating:
5.0

Your website kept trying to send me to another location to pickup the trailer. You need to be better inform of what this location has to offer.

Manuel Mendoza 
Rating:
5.0

great service and equipment! So easy to work with Tapatia

robert terry hatch 
Rating:
5.0

Customer did not leave a comment.

Gregory Hall 
Rating:
3.0

Customer did not leave a comment.

Frederick Stevens 
Rating:
5.0

Customer did not leave a comment.

Melody Lewis 
Rating:
5.0

The lot is clean and spacious. The drop off of the trailer was very easy!

Kelly Taber 
Rating:
5.0

Customer did not leave a comment.

Patrick LaMear 
Rating:
5.0

The Customer Service is phenomenal at Fiesta Tapatia U-Haul. I have used them twice and plan to use them again next week for the final move. I love this location and I’m so grateful to it and U-Haul for being a great company. Thanks again!

Adam Siegenthaler 
Rating:
5.0

Customer did not leave a comment.

Fred Stevens 
Rating:
5.0

None

KEVIN OTT 
Rating:
4.0

Office was closed but there was plenty of space to park and use the website to check it in. No issues I’d use it again

Arley Paulus 
Rating:
5.0

Customer did not leave a comment.

Alicia Nelsen 
Rating:
5.0

Customer did not leave a comment.

Lindsey Vierra 
Rating:
5.0

N/a

Elizabeth Martinez 
Rating:
5.0

Customer did not leave a comment.

Darrell Jones 
Rating:
1.0

Don't make the customer don't make the customer don't make the customer drive to a drop off location 17 miles from the town you went to.

zechariah ayers 
Rating:
5.0

quick to assist with checkin

John Gose 
Rating:
5.0

Customer did not leave a comment.

andrew dressler 
Rating:
5.0

Customer did not leave a comment.

EMRY DINMAN 
Rating:
4.0

The guy was super nice, and helpful. But the truck had some problems.

James Wood 
Rating:
5.0

Customer did not leave a comment.

DARYL RODRIGUES 
Rating:
4.0

Customer did not leave a comment.

Lori Wahl 
Rating:
5.0

Customer did not leave a comment.

Marilyn Wilder 
Rating:
5.0

Customer did not leave a comment.

Gregory Coward 
Rating:
3.0

Make sure all the (inside) windows are clean and able to see thru them with out a glare and the mirrors function properly

Edward Little 
Rating:
3.0

Customer did not leave a comment.

Jennifer Davis 
No reviews have been submitted for this location.

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