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Mark S.
Customer Reviews for Ferriday Car Wash
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The gentleman that got me set up with my rental was very nice & helpful making for a great experience!
heidi P.Place needs cleaned up offer the location more money
Marvin K.Growth a key toy MANY calls and over 3 hours of time... For example I had to upload a picture of my licence 6 times.... Unacceptable!
Gregory K.No one was there - Had a bell to ring - I guess hooked to someone's phone - the only contact I had . Location was not too inviting - rather disorganized.
bob S.Great location. Always have great relations with this business over the years.
Tracie B.Drop off after hrs.
Russell V.Could not leave message. Voicemail box was full.
robert H.Everything is just fine the way it is. Great Service.
MARTIN K.Very friendly and nice.
Robert H.Make sure to have your vehicle info correct in your system..Vehicle was saying rented out and it was on the site..Upon fixing the head office entered the wrong mileage which caused me extended time upon returning the truck..
DEBORAH J.I've never had to go through so much with one company. And while this location got the job done and was very nice, if there was any other company, other than UHaul, I could rent through I would. I had a truck booked for a week and it was cancelled the day before I needed it from another location with no clear answer as to what happened other than "There's no trucks available". The customer service rep didn't even get me another one. She said she would call me back twice with another one and 45 minutes later I got an email saying my order had been cancelled. I had family driving 5 hours to help move my widowed mother with no truck available. I got back online and booked another one through this location and when we got there to pick it up, the renter before us hadn't left the keys. I understand that's no one's fault but the previous renter's but there has to be a better system available from UHaul. It all worked out after an hour of waiting and another truck being cancelled last minute for us to get... but it shouldn't come to that.
Matthew M.the truck was dirty, got gum stuck on the eyeglasses I put in the cup holder.
CHRISTOPHER H.Very friendly service. I will use again.
HUGH T.Tried to call the number to the car wash where I picked up the car dolly no answer, so then I called main uhaul number 1800uhaul and I was on the phone with them for 40 minutes before I could pickup frustrating
Matthew J.I need to mention how great Mr Earl was. He made sure we were taken care of!
mike D.Earl is this Best
Michael G.Mileage fee needs to be reduced.
Benjamin E.Excelente
Michael G.I will be using them again
Leigh Anne M.Used the automated drop off app and everything went well.
JEFFREY S.Earl did great and is a very friendly guy.
Jerry S.When confirming my pickup, I was told the facility will be open, when I arrived at 9:30 , it was closed at did not open until 1pm.. it was very frustrating trying to change reservation to mobile pick up to truck, put me behind 2 hours...
chandra M.good job
earl L.Ran in to some problems was unable to return the unable on time and Mr Earl was very rude and disrespectful to me..
Betty D.No one was there it was Sunday and they do not work there , there was no problem parking the trailer lot of room and I put the paper work in there outside box.
BENARD S.Very friendly and helpful.
Luke P.good job
earl L.Amazing customer service nothing else needed
donald W.Everything was ready and waiting for me. The lengthy application is ridiculous!
george T.The manager seems to be doing the best that he can given the economics of the area. He was honest, straight forward and friendly. His rental location needs cleaning however.
Robert W.Customer Services was very personal and inviting.
Veronica J.great job
earl L.Mr. Earl was friendly, knowledgable and efficient! He's an excellent ambassador for uhaul! Jay Massey
Jay M.Very nice and helpful
Kristopher F.I never received my money back that was suppose to be put back into my account.....
Cedrick J.Very fast and easy return!!
Dominique J.This was the worst experience ever with a uhaul company they did not give all information that was needed. I had to pay extra money for gas when the last person used it didn't put it where it was suppose to be. I then had to pay for extra miles when they told me that I could drive it all day with no additional charges. Then I will never use that location again
Jolanda G.Very Very Helpful. They unchained all straps and guided me off the transport.
LILLIAN J M.Make sure air pressure is good in all the tires. Ended up with a tire that wouldn't hold air and had to stop every so often to fill it up.
Michael M.The place is a mess but Earl is super nice and friendly
Stephanie L.It was great.
Reggie R.Good job Earl
KESWAUNA H.Nothing, everything was great.
RICKY F.Service was quick and extremely friendly overall both locations made for pleasant experience
Sandy R.The truck would benefit from a front end alignment.
bobby M.