El cliente no dejó un comentario.
james D.
Customer Reviews for Fenelon Falls Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Fantastic
Andrew S.The folks here were top notch. Helped me get hooked up and unhooked upon return. Very friendly and helpful. Highly Recommend!
Ken B.Staff could be a little more friendly and inviting. An explanation of the drop off process would've been helpful. Assistance in unhooking the trailer would've been appreciated but not offered
Brian M.Nada
Rick G.Great customer service. Easy to reserve a rental.
Scott S.The store was awesome friendly staff, very efficient, thank you so much, and clean! ¡Gracias!
SUSAN D.Everything went perfectly Good customer Service Very helpful
Wayne L.Well it's not the place but I would give the UHAUL company an F rating since the night before the rental was to be picked up I was told that the 20 foot truck I rented in advance was not available and I would have to take a 15 foot truck and trailer instead. Now if that wasn't bad enough I was then told I would need to drive over an hour to pick up said truck and trailer AND I couldn't pick it up until 1:30pm meaning I wouldn't be back to my place to load it until at the earliest 2:30pm. I had also set up movers to help us load the vehicle and they were set to arrive at noon which would obviously not work. I contacted the movers immediately to let them know the issues and then proceeded to sit on the phone with uhaul for an hour just trying to work something better out. I spoke to at least 5 people and no one could help me. We ended up driving an hour wasting our gas to pick up the truck and trailer. The mover (Pegasus) were amazing and came that evening insted and managed to use only half of the uhaul so we did not have to pull the tiny trailer that couldn't be seen behind the truck all the way to Michigan. We called and they said we could drop off the trailer in Orillia, Ont Canada where we should have picked up our truck. Once again the movers (Pegasus) were amazing but Uhaul was terrible and I will never use them again.
Marilyn F.Used this location several times
Kevin F.Wish there was a Uhaul in Haliburton or Minden, but Fenelon Falls had great staff, nice lady on the front desk
Sarah B.excellent service, very fast
Vladimir A.For me was the first time to drive a truck (26), the manager should give clients some advises verbally and not just in a paper. Also, considerations such as PSI and type of gas for each vehicle MUST be clear indicated in the drivers door or in a sticker.
Sebastian V.Everything was good , friendly and informative!
Andy H.Hire employees who know what they are doing or have them properly trained, a better tracking system, better communication and compensate for your screw ups. I will be going after uhaul Canada for compensation, this should never have happened to anyone.
MARYCHRISTINE M.It took 5 locations before we could find what we were looking for. The inside of the trailer could have been cleaner, there was actually snow in the back, but it was functional and did what we needed.
Aloysius C.Very Friendly ! Stayed open longer so I could pu Trailer !
Gary T.Keep up the good work
Richard T.Very friendly staff!
david G.Cheryl was very accommodating and friendly
JOHN M.Great service. Friendly, knowledgeable and helpful staff
MARIANA C.Nada
RICHARDM W.The owner made a special trip in from Cobourg all the way to Fenlon Falls for my rental. I was very impressed with their dedication and service.
STEVEN G.Service was fast. Nice equipment
JOHND B.The Owner is A wonderful Man and went above and beyond to help me, I would definitely recommend this location, Thanks so much for everything
TERRENCE G.All good. Neil was kind and courteous. Smooth transaction.
robert M.Update the reservation system and notification to keep clients informed where their equipment will be available if not confirmed at the desired location.
Alan K. N.Neil is a great help and a very nice and knowledgeable manager...i would recommend this location to ANYONE!
PAULC T.Nothing everything was good
TERRY PATRICK G.A small communication problem at the the start but was corrected easy. Service was great. Will use u haul again. Gracias
JOSEPH M.Great customer service here!
JOANNEM H.Check tires on the trailers before you send them pout for rental.
connie S.Great service
George T.Excellent customer service!!!
WILLIAMA C.Clean the trucks and review with the client before.
Dahlia A.The gentleman at this site was fantastic and very helpful ..It was nice to see good customer service.
rick O.well done!!!!!
Steve F.Customer service very good. Friendly and helpful.
CALVIN S.The owner of this location was efficient and helpful. He personally made sure the trailer was hooked up correctly before we left and provided good advice on its use.
Dave M.I have no complaints or suggestions. The service was excellent, very friendly.
JOHN L.Perfect service and very knowledgeable
DANIELA L.