I purchased and needed furniture pads, they were not in truck and I am still upset about it. I spent well over an hour trying to get the pads and zero resolution. The best thing offered was for me to go pick them up 40 minutes from my location which would have put me 1.5 hours out while trying to get packing done plus gas to get there. If *you* make a mistake, *you* fix it the honus should not be on the customer to fix your mistakes. I asked for the pads to be delivered and uh apparently that is against your policy. Well great, you could not stick pads in a cab and send them to me. Sigh, still angry.ASHER C.
Customer Reviews for Feida Express
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I'm Assuming this truck was used as a 1 way rental please remove the bugs off windshield before re renting to the customers and the wipers were also worn right out thanksMichael M.
El cliente no dejó un comentario.Luis P.
Van was parked on the street, not in front of the business - not exactly easy to find.Scott K.
It was terrible! A. It took me a bit to find the vehicle. B. I did receive the code to unlock the pad lock. Good thing the dealer was there. But it was a complete inconvenience. C. I was not able to park the vehicle at the back of the building as requested by the dealer. The truck is at least 7 ft wide + mirrors. The spot to park the vehicle was only 9 ft due to a bad parking jobs by the vendor of his two other vehicles. It would have been impossible for me to get out of the truck even if I was able to park it. There was no indication of any other spot I could park. I was unsure whether I was able to park in front of another garage door etc. I ended up parking at the front of the building. I am more than happy to send a picture of the parking spot that was left for me to park in. Overall very dissatisfied!Kristie L.
Representatives were not familiar with your online system which delayed the check-in process, spoke little to no English, charged (and subsequently refunded) for services I did not request or use, and had not cleaned the vehicle when I picked it up. I was directed to this location when a vehicle was not available at my preferred location. I will not use this location again.JOHN M.