Customer Reviews for Federico Tire Inc
(U-Haul Neighborhood Dealer)

1,158 reviews

71 S State St   Painesville, OH 44077
(Near the Intersection of 86 and E Washington St)

(440) 639-9710

Office Hours

  • Mon: 9 am–5 pm
  • Tue-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(440) 639-9710

71 S State St
Painesville, OH 44077
(Near the Intersection of 86 and E Washington St)

Services at this Location:

Office Hours

  • Mon: 9 am–5 pm
  • Tue-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Allan D 
Rating:
5.0

Customer did not leave a comment.

SCOTT G 
Rating:
5.0

The truck ran well and the communications was excellent. Thanks

Kevin D 
Rating:
5.0

Customer did not leave a comment.

Jacob P 
Rating:
5.0

Customer did not leave a comment.

KRISTIN G 
Rating:
5.0

Customer did not leave a comment.

Allan D 
Rating:
5.0

Always fast and friendly service.

Patti B 
Rating:
5.0

Customer did not leave a comment.

pete p 
Rating:
5.0

Customer did not leave a comment.

Laura P 
Rating:
5.0

Customer did not leave a comment.

Sandra N 
Rating:
4.0

Not a thing. This was a quick, professional experience. Thanks!

Amy S 
Rating:
5.0

I think u guys did a great job in everything

margaret r 
Rating:
5.0

It was fun

Gabriel M 
Rating:
5.0

Customer did not leave a comment.

Andre S 
Rating:
4.0

Customer did not leave a comment.

GARRY C 
Rating:
5.0

Customer did not leave a comment.

LORRIE M 
Rating:
5.0

Customer did not leave a comment.

matthew c 
Rating:
5.0

The driver’s side door didn’t shut properly. The gas gauge didn’t work. The location is very inconvenient to get in and out of the parking lot. BUT the customer service was EXCELLENT!!

CYNTHIA O 
Rating:
5.0

No suggestions...my experience was great.

Teresa D 
Rating:
5.0

Customer did not leave a comment.

KASHAWNDA J 
Rating:
5.0

Great job by everyone!

Theresa P 
Rating:
5.0

Customer did not leave a comment.

PAUL D 
Rating:
5.0

Customer did not leave a comment.

joseph c 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
3.0

Explain that you are charged both milage and gas as well as the rental fee. And I couldn't figure out how to return the truck in app, not user friendly.

Renee W 
Rating:
5.0

Couldn't be any simpler.

Charles W 
Rating:
5.0

Fast 💨 services clean store and great customer service

Lutichia S 
Rating:
5.0

Everything went very well. Can't think of any improvements. The Uhaul/Federico Tire associate that took care of me was very nice and professional, took care of all my needs. Thank you!

marcus g 
Rating:
4.0

Customer did not leave a comment.

Steven M 
Rating:
5.0

Chris rocks, he hooked up the trailer and even checked the lights on the trailer !

Jim F 
Rating:
5.0

Customer did not leave a comment.

DAVID F 
Rating:
5.0

Chris was great to work with.

Aaron A 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

Tim P 
Rating:
5.0

Keep on doing what you do - excellent customer service. Very helpful in hitching the trailer and assuring it is properly secured and all lights working. Kudos.

GARY H 
Rating:
5.0

Customer did not leave a comment.

Gregg T 
Rating:
5.0

Customer did not leave a comment.

rebecca s 
Rating:
3.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Tammie V 
Rating:
2.0

Have a more thorough look in truck or van before renting them leftover food had a horrific odor and gnats ridiculously 🥺😔🥺🥺. But this was the first time of any problems here the other problem occurred with trying to double charge from the corporate office 🥺🥺🥺🥺. But got straightened out in a matter of hours so over ALL this location is good no one's perfect so I will and would recommend to OTHERS

Sherita A 
Rating:
5.0

While the location was great to drop off. I got emailed a different location to drop off at. I went to that location with the correct gas level. When I started the process to drop off, it gave me a different location. So I was under the fuel limit getting to the new location. I believe that I should get a refund on my $17 dollars that I had to pay since I was barely under the amount of gas I picked up the truck at. This will probably fall on deaf ears, but I'm not happy with the drop off process and don't want to slam the location for that.

JEREMY S 
Rating:
5.0

Customer did not leave a comment.

julius p 
Rating:
4.0

Nice tire shop that is well maintained. No issues here. Very efficient. I think it was Federico Tires in Painesville, Ohio.

DENNIS P 
Rating:
3.0

Have the equipment when a customer make a reservation. Don't let them show up and not have it. Moving is already difficult without the added frustration of not having what you need to do it.

Ericka B 
Rating:
1.0

I would never use self service or recommend it to anyone. The dollies we asked for were not there. WE were not aware that a code for a lock box would appear at the payment screen, the key drop off looked nothing like the photo. Customer service was not efficient and not helpful. The only reason we had to do it this was was because the location we wanted did not have the truck we needed. I would never recommend this option. No one has gotten back to me about a refund on the dollies either.

Vincent S 
Rating:
5.0

The only location I’ll ever use for my yearly move. Trucks are always well maintained and clean. Staff is friendly and helpful. Also a very wide selection of trucks.

Ryan M 
Rating:
4.0

Customer did not leave a comment.

Roger M 
Rating:
5.0

Easy pick up and drop off. They also worked with me to change my pickup time to the evening prior so we could begin our move earlier the next morning.

Christopher F 
Rating:
5.0

Customer did not leave a comment.

William T 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

April B 
Rating:
4.0

Mileage rates are very high considering that you still have to buy your own gas for the trip.

Terri B 
Rating:
5.0

Customer did not leave a comment.

GAIL S 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
5.0

Great location, easy to work with.

imaging s 
Rating:
5.0

Everything is great!! Awesome customer service

Sharon T 
Rating:
5.0

They are very helpful with hitching/securing the trailer to the vehicle and making sure that all lights on the trailer are working properly. Staff is very friendly/accommodating - good overall experience.

GARY H 
Rating:
5.0

Customer did not leave a comment.

Tim F 
Rating:
1.0

Truck was no cleaned off. Rep didn’t do anything but hand us the key and say it was in back. Only drive 29 miles and out 4 gallons of gas in the truck. The rep insisted it was under and charged us $20, with is not possible. I will never go back.

Arthur C 
Rating:
5.0

Customer did not leave a comment.

Jennifer W 
Rating:
5.0

Customer did not leave a comment.

JASON S 
Rating:
5.0

Customer did not leave a comment.

shawn b 
Rating:
5.0

Customer did not leave a comment.

pamela f 
Rating:
5.0

Customer did not leave a comment.

Robert J 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

The guy helping me at the location was really nice.

Lauren L 
Rating:
5.0

Good to do business with been doing business for a long time with Frederico he's always been kind of courteous

Timothy C 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
5.0

Customer did not leave a comment.

Steve P 
Rating:
5.0

Customer did not leave a comment.

Melissa B 
Rating:
5.0

Customer did not leave a comment.

Alec G 
Rating:
5.0

A hassle-free experience, from the online reservation process to vehicle return. Federico Tire staff were friendly, knowledgeable and professional. Highly recommended.

Elizabeth H 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Easy process. Truck was ready to go when I got there. Thank you.

Peter A 
Rating:
3.0

There was a whole load of garbage in the back of the truck. Like someone had a party in there or something

SAMANTHA B 
Rating:
5.0

Chris was awesome and very helpful.

Andrew C 
Rating:
5.0

Customer did not leave a comment.

Scott M 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Customer did not leave a comment.

Esther S 
Rating:
5.0

Customer did not leave a comment.

Scott W 
Rating:
5.0

Great team and service. I recommend this location.

frank m 
Rating:
5.0

Nothing. Everything was ship-shape. Or van-shape. 😏

gary b 
Rating:
4.0

I had a pleasant experience until I picked up my personal car and saw that someone was driving a U-Haul damaged it. I have been on the phone literally all day trying to get through to someone to discuss the damage… But I can’t get anyone to answer your phone.

Mark H 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Highlight and emphasize "enter as much information on line" ahead of time on your web pages. Having done that myself, it was such a quick check in.

Dan I 
Rating:
5.0

Customer did not leave a comment.

Jason V 
Rating:
4.0

Everybody at Federico's has been very friendly and Kurt with service I would recommend the location to anyone whos here in Painesville.

rose c 
Rating:
5.0

Customer did not leave a comment.

DavidW P 
Rating:
4.0

Parking

Jason S 
Rating:
5.0

Customer did not leave a comment.

Elizabeth T 
Rating:
5.0

Customer did not leave a comment.

Marianne M 
Rating:
5.0

Nothing!! Love Frederico’s

veronica s 
Rating:
5.0

Customer did not leave a comment.

JOEL L 
Rating:
5.0

The entire rental process and experience was excellent.

James E 
Rating:
5.0

The first truck i rented seemed to have serious front end problems and the wipers didnt work. 2nd truck was much better

TIM K 
Rating:
5.0

Customer did not leave a comment.

Nickolas M 
Rating:
5.0

Customer did not leave a comment.

Brandon F 
Rating:
5.0

Customer did not leave a comment.

Eric W 
Rating:
1.0

U are expensive. U have worn equipment. U suck.

Michael C 
Rating:
5.0

never have an issue when using this location. great to work with.

Jim U 
No reviews have been submitted for this location.

Additional Services at this Location

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