Comentarios del cliente para Federal Way Heated Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Federal Way Heated Self Storage

Grado total:

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Geoffery M. en

Grado:

I spent 30 minutes online filling everything out for my reservation to cut my time in 1/2 yet when I got to the location it took another 1/2 hour to get things completed.

Marie M. en

Grado:

El cliente no dejó un comentario.

John E. en

Grado:

Very helpful over the phone. Explained the process very well. There hours are limited but I was able to pick up and return through app with no issues.

Kyle S. en

Grado:

This comment is mostly for the previous location (Tru Enterprise in Fife). I had reserved a Uhaul a week in advance at another location is preparation for my move yesterday on the 20th at 9am (I work nights and got off at 5am and stayed up until I was supposed to pick the uhaul up). I arrived at the location at my confirmed time to find the place closed, locked down, and no help to be found. All we found online was that the place would open at 10am so we returned at 10am and still found no one at our original location. This unfortunately set us back over two hours trying to hunt down a uhaul after I had made a reservation a week in advance and left us extremely bitter and upset. Calling Uhaul itself was nigh on useless because they wanted us to try all sorts of troubleshooting including just walking through a locked gate. This Tru Enterprise location was completely non-usable and a farce Alex at this location in Federal Way was helpful and very kind and I have nothing but nice things to say about this location.

KIRK K. en

Grado:

El cliente no dejó un comentario.

Bill T. en

Grado:

El cliente no dejó un comentario.

Julie H. en

Grado:

El cliente no dejó un comentario.

Kyle F. en

Grado:

El cliente no dejó un comentario.

STACY J S. en

Grado:

El cliente no dejó un comentario.

Natasha J. en

Grado:

El cliente no dejó un comentario.

Jeff N. en

Grado:

El cliente no dejó un comentario.

Thomas L. en

Grado:

I put more fuel in the truck than i used. The customer should be able to to get for credit for the extra fuel

Kayla D. en

Grado:

The man working (I don’t remember his name) was nice and friendly. He was helpful and competent at his job.

Robert R. en

Grado:

El cliente no dejó un comentario.

shai D. en

Grado:

Alex did a wonderful job helping me from start to finish!! He was very knowledgeable about the plans and the u-hauls that it made it and easy process. So Thank you! I would definitely recommend my friends and family to this location because of the customer service!

Christine O. en

Grado:

El cliente no dejó un comentario.

Juan M. en

Grado:

El cliente no dejó un comentario.

Nicholas C. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

Nothing really, the young lady who helped me was very friendly and helpful.. She deserves a raise!

zhajeid G. en

Grado:

Be more accurate with stated charges.

Sarah S. en

Grado:

El cliente no dejó un comentario.

Anastasia S. en

Grado:

Had a great experience

Sharon A. en

Grado:

I don’t like that we were charged a fee for safe move when it’s not even explained or requested in the initial rental.

cyndi W. en

Grado:

Every time I called this location on Pac Hwy, the International site answered the phone...not once in 3 attempts did I reach the site where I was picking up the truck . The other office was able to answer all my questions, I just thought it was a bit strange.

Neil D. en

Grado:

Very good service.

Guy F. en

Grado:

Great experience

joyce W. en

Grado:

Very pleased and satisfied with the whole experience.