Customer Reviews for Fast Graphix
(U-Haul Neighborhood Dealer)

401 reviews

1436 N Main Ave   Thief River Falls, MN 56701

(218) 681-0339

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 9:00 am - 12:00 pm
  • 3/29/2024: 9:00 am - 12:00 pm
  • 3/30/2024: Closed
  • 4/1/2024: 9:00 am - 12:00 pm
  • 4/2/2024: 9:00 am - 12:00 pm

Show All Hours

Services at this Location:

Contact Us

(218) 681-0339

1436 N Main Ave
Thief River Falls, MN 56701

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 9:00 am - 12:00 pm
  • 3/29/2024: 9:00 am - 12:00 pm
  • 3/30/2024: Closed
  • 4/1/2024: 9:00 am - 12:00 pm
  • 4/2/2024: 9:00 am - 12:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

paul buck 
Rating:
5.0

Customer did not leave a comment.

Linzee Loerzel 
Rating:
4.0

Customer did not leave a comment.

Dylan Philipp 
Rating:
5.0

Customer did not leave a comment.

Gilbert Jagot 
Rating:
5.0

Customer did not leave a comment.

Jeff Kirschbaum 
Rating:
5.0

Customer did not leave a comment.

Bryan Blanchard 
Rating:
5.0

Terry was helpful and easy to talk to!

Stephanie Walseth 
Rating:
5.0

We looked for a utility trailer but they only had enclosed ones. However we found that it suited our needs well, since we didn’t need to tie the load at all Great service and personal attention!

Jon Merth 
Rating:
3.0

There was no one at this location when I dropped off the trailer

Kara McKaig 
Rating:
4.0

Customer did not leave a comment.

Quintes Muller 
Rating:
5.0

Customer did not leave a comment.

terry johnson 
Rating:
4.0

Customer did not leave a comment.

owen opheim 
Rating:
5.0

Again very smooth transaction.

Darin Kjaer 
Rating:
5.0

Customer did not leave a comment.

Wes Franchuk 
Rating:
5.0

Customer did not leave a comment.

Jeremy Tostrup 
Rating:
5.0

Customer did not leave a comment.

Pengfei Ji 
Rating:
5.0

Customer did not leave a comment.

Samantha Holler 
Rating:
5.0

Customer did not leave a comment.

Donovan Sather 
Rating:
5.0

Customer did not leave a comment.

Clyde Kostrzewski 
Rating:
1.0

When we eft the lot we were told that all of the lights on the trailer were working except for one blinker which we could fix. We found out that none of the lights were working after we were too far to return the trailer. This was not on our end it was the trailer lights were the ones not working and we didn’t receive a refund or any compensation.

Anna Cymbaluk 
Rating:
5.0

Customer did not leave a comment.

Michael Crotteau 
Rating:
5.0

The local service provider was very helpful and understanding of what we needed

Wesley Stanek 
Rating:
3.0

Customer did not leave a comment.

Lance Wright 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn Bakken 
Rating:
5.0

We were happy with the service we received when picking up and returning our round-trip trailer rental. Communication was timely and as promised. All-around great experience.

Cord Christensen 
Rating:
5.0

Customer did not leave a comment.

Ruthie Vaughan 
Rating:
3.0

Customer did not leave a comment.

LUTHER PETERSON 
Rating:
4.0

I didn’t know there was a difference in mileage not used worked extra hard to not use and time of not used. I returned with 200 extra miles and 3 days left in hopes of some returns like there is on in town use.

Shawn Miller 
Rating:
5.0

Customer did not leave a comment.

Bill Robson 
Rating:
5.0

Nice and friendly staff! Easy transaction!

Daniel Christopherson 
Rating:
1.0

Customer did not leave a comment.

Cody lilienthal 
Rating:
3.0

Customer did not leave a comment.

Dan Audette 
Rating:
5.0

Customer did not leave a comment.

eric drege 
Rating:
5.0

Is there a way to make the floors less slippery? Every Uhaul I have used, the floors are extremely slippery. This place was perfect!

Sherry Nelson-Waling 
Rating:
5.0

Customer did not leave a comment.

Cynthia Welch 
Rating:
5.0

Customer did not leave a comment.

Shawn Wagner 
Rating:
5.0

The customer service and assistance received at rental pick-up was very friendly, polite, helpful, and informative. Also, the truck was ready, waiting, already warmed-up for me, and was de-iced, as well. And lastly, the U-Haul website, automated text messages, and customer service agent were all really exceptional, helpful, clear, and very user-friendly and easy to navigate! It was an excellent rental experience, from the initial reservation all the way to truck return!!! I’d highly recommend U-Haul and this specific rental location!

Danita Hosecloth 
Rating:
5.0

Customer did not leave a comment.

PAUL MOONEY 
Rating:
5.0

Customer did not leave a comment.

PAUL SPEAR 
Rating:
5.0

Customer did not leave a comment.

richard Ganzler 
Rating:
3.0

Uhaul cab and back were dirty. Lots of false Christmas tree needles in the back.

Lilia Otte 
Rating:
5.0

Customer did not leave a comment.

Matthew Rybakowski 
Rating:
5.0

N/A, it was nice to be able to talk with someone!

KORY ALBERT 
Rating:
1.0

First, clerk who was checking us out, had a horrible cough, and coughed into her hand, then handed us the keys. Disgusting, since we are preparing to move elderly parents. 1. Clerk said the vehicle was half full of gas.... It was not, it was less than half. We stilled filled it half way, since that is what we were told to do. 2. After loading U-Haul. It would not start. Called/messaged U-Haul as instructed on the agreement, we did everything they advised. Was put on hold twice for over 20 minutes. Was moving parents, one of which is in hospice care. Ended up moving after dark, which was not planned. Very disruptive to all involved. 3. No working tail lights. Front, brake and parking lights functional. It was a lot of inconvenience to all involved, very unpleasant experience with U-Haul.

Robert Wolff 
Rating:
5.0

It was a great experience. The owner was so pleasant and inviting. We chatted for awhile to make the experience even more pleasant.

LISA SALVAS 
Rating:
5.0

Customer did not leave a comment.

Dale Raatz 
Rating:
4.0

Customer did not leave a comment.

Christine Hoehl 
Rating:
5.0

Customer did not leave a comment.

Vicki Thompson 
Rating:
2.0

Don’t reserve equipment to find out the equipment isn’t available. I rented a trailer over two weeks before I needed it to find out it wasn’t even at the location i reserved it at. Why reserve it if it isn’t available !

Josh Goebel 
Rating:
5.0

After the pickup experience, this was hassle free, and that is appreciated.

Paul Bruggeman 
Rating:
4.0

Customer did not leave a comment.

Donovan Knutson 
Rating:
5.0

The staff at Fast Graphics made it so easy! I highly recommend them!

Tawnya Panek 
Rating:
5.0

Great service

Stephen ONEILL 
Rating:
5.0

Customer did not leave a comment.

Jerry McCray 
Rating:
3.0

Customer did not leave a comment.

Wayne Jones 
Rating:
3.0

Address I was texted was incorrect. When we arrived, location was closed.

Terry Baxter 
Rating:
5.0

Customer did not leave a comment.

Randy Horien 
Rating:
5.0

The woman working was fantastic.

Michael Edgar 
Rating:
5.0

Customer did not leave a comment.

kathryn cota 
Rating:
4.0

Do not keep asking for information on-line, ahead of pick-up, especially photos of licenses, if we are going to have to spend time answering the same questions and filling out the same paperwork, when we pick up the trailer.

Cord Christensen 
Rating:
5.0

Helpful and quick service. Best Uhaul experience I've had!

Lizz Narum 
Rating:
5.0

Customer did not leave a comment.

Elvis Hanson 
Rating:
5.0

Customer did not leave a comment.

gula stromgren 
Rating:
4.0

We dropped it off on a weekend and they were closed. Wasn't sure where a good place to leave it... as it seemed like new soft dirt was there and some ditching. I hope it was an OK spot to park the trailer.

Jennifer Ario 
Rating:
5.0

Customer did not leave a comment.

Ricky Olson 
Rating:
4.0

Pick-up and drop-off were very simple and the locations worked perfectly for where we needed to use the truck.

Karen Lesetmoe 
Rating:
5.0

Everything was great.

John Lacrosse 
Rating:
3.0

The truck dashboard was lit up. Company tried charging for the standing repairs needed prior to my rental

Jake Hutmacher 
Rating:
5.0

Customer did not leave a comment.

Kim Honzel 
Rating:
5.0

Wonderful! No problems whatsoever!

Ken Fisher 
Rating:
1.0

Terrible customer service weren’t helpful had attitudes and tried to over charge me

Kieran Gould 
Rating:
5.0

Customer did not leave a comment.

DARROLL VASEK 
Rating:
5.0

Customer did not leave a comment.

Allen Pagett 
Rating:
4.0

Customer did not leave a comment.

Hope Lundeen 
Rating:
1.0

I rented an appliance dolly and it was not in the truck. Tammy at Fast Graphics said I should be glad the truck was there cuz she had to leave company at her house to make sure the truck was there. I had to spend over 100.00 for an appliance dolly. She is not willing to buy the dolly from me. What a poor excuse for a rental outfit for Uhaul.

Lynnell Talmage 
Rating:
4.0

Customer did not leave a comment.

Jay Brekke 
Rating:
5.0

Not much my drop off was easy and very understandable..

Tiffany Boswell 
Rating:
5.0

Customer did not leave a comment.

Roxane Gilbertson 
Rating:
5.0

Customer did not leave a comment.

Makayla Peterson 
Rating:
4.0

The app is terrible.

Pete Fehlen 
Rating:
5.0

Customer did not leave a comment.

Jose Salinas 
Rating:
5.0

The owners at this location are awesome.

Michael Halsa 
Rating:
5.0

Nothing, Terry Blacklance and his wife were exceptionally helpful, give them a bonus.

Orley Gunderson 
Rating:
5.0

My reservation was for Grand Forks, ND, having to drive over two hours to pick up a the trailer seems to be too far. This is the fourth time this has happened to me in the past two years. IF you had competition we would have a choice.

Joe Richter 
Rating:
5.0

Customer did not leave a comment.

Tami Pribula 
Rating:
5.0

Customer did not leave a comment.

Randy Ruddy 
Rating:
5.0

Customer did not leave a comment.

rebecca lisell 
Rating:
4.0

Customer did not leave a comment.

Don Packer 
Rating:
5.0

Customer did not leave a comment.

STEVEN Wilkerling 
Rating:
4.0

Customer did not leave a comment.

Todd MITZEL 
Rating:
5.0

Great business, friendly folk.

james kelley 
Rating:
5.0

Customer did not leave a comment.

ZACHARY BATES 
Rating:
3.0

They charged me too much. I called the guy said he would fix it never heard back. By my math the bill was close to $100 to much.

Scott Kempenich 
Rating:
5.0

The staff was friendly and helpful.

Edward Hanson 
Rating:
5.0

Nice people, good service, helpful and courteous!

Neal Clements 
Rating:
5.0

Customer did not leave a comment.

Jason Laird  
Rating:
5.0

Customer did not leave a comment.

JOSEPH KOVAR 
Rating:
3.0

Trailer lights didn’t work got pulled over by law enforcement due to this

Ralph Matter 
Rating:
3.0

Don't move my fucking ptruck to another fucking town in another fucking state

Cameron Gemlo 
Rating:
5.0

The vehicle was so loud! She said it needed work and it should have been done before letting it on the road!! Neighbors weren’t to happy about it either! Couldn’t even have a conversation!

Darcy Hebert 
No reviews have been submitted for this location.

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