Customer did not leave a comment.
TOM T
Customer Reviews for Farkas Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My previous review was NOT meant to be a review of Farkas Enterprises but rather a review of U-Haul and its 24/7 service option which was a total disaster it took over an hour to get the information sent to my phone such that I could get the key from the lock box. THIS IS A U HUAL ISSUE NOTB AN ISSUE CAUSED BY FARKAS - they finally came to our rescue and got the box open.
art bHonestly the guy there is fantastic. Super kind and made the process super fast. So anything to help him grow the business.
Carlton BService was quick & friendly.
ERICH KThis place couldn’t be more helpful. He had offered to pick me up when my truck broke down. There is not many hard working people out there that go above and beyond like he did. Thank you. Paul S.
William SGreat service
Stephen DIt was a great experience. Thank you
Dan MGreat Staff, accommodating and courteous. A+
Michael TBoth the owner Mr. Farkas and his employee "Shawn" are very helpful and efficient. A great selection of U-Haul rental equipment.
David BYou need a better instructions and better video to explain how to access the lockbox. Also, the mobile app process for accessing a rental truck, especially when a rural facility is closed, is a great idea but it is very cumbersome. It would be great to somehow streamline the process.
Wilda WGreat guy absolut professional, I would do business there any time.
Robert GPassenger tire has tread damage and a nail in the tire
Ted MAndy is a great guy and super helpful owner of his business. I look forward to working with him and renting from him again.
Brian MYou need a frequent renter program for the trailers, grab & go with no liability to Uhaul.
bill sHaving rented from other U-Haul agents recently, I found Adam was professional with an eye toward customer service. The truck was clean and the gas tank full. I would recommend renting here.
Robert FExcellent and friendly service
Leslie SFantastic customer service and the truck was in great condition. Highly recommend Mr.Farkas who made the the experience easy and stress free. 10/10!
Michelle LMy recent truck rental from Farkas Enterprises was great. Andy personally checked and cleaned the truck before signing it out and went out of his way to be courteous and helpful during a very busy day, as he was when I made the truck reservation. And when I returned the truck he asked me how the day went and if the truck met my expectations. I would highly recommend Farkas for a truck/trailer rental.
John JAndy Farkas runs a GREAT rental operation! Thanks!
ANDREW DYou need a frequent renter program
bill sI had vehicle issues and the communication with Andy was great.
DAVID HWe appreciated having the truck turned on, warmed up, and windshields de-iced!
Wayne DFrequent renter program where you hook and go with trailers, no agent needed, no liability to Uhaul.
bill sAbove and beyond for customer service! I would recommend Andy for all moving needs, he made an already stressful situation hassle free plus with a smile. He was able to answer all my questions and accommodate all my needs. An absolute pleasure to work with!
SAMANTHA MGreat experience with the staff, they were very nice and helpful. Highly recommend.
Kathleen MThanks for your help!
Brenton Gminus 1 star for type/number of vehicles available, but the whole experience was great. Very easy, reasonably quick and totally flexible. will recommend.
James GI didn't spend much time here, I just dropped the vehicle off. I was told it was during business hours, but turned out it was after business hours. I believe the gentleman assumed I was trying to cover something up by not reporting damage, but after conversing with him I think he understood the situation and that I was not trying to hide anything - my assumption was just that you all MUST have already known. Regardless, it appears that I will be hearing from corporate on this and having to pay a deductible on my insurance claim, which I don't think is very fair. But it's my fault for not checking both of the links that were sent during that absolutely nightmarish equipment pick up. (The only link which I saw was the one for a trailer that I never got because of that mess...I didn't see that I was ever sent another.)
BENJAMIN CAndy and his team do very nice work and keep the truck very clean. Also they take very good care of the clients.
Roman SExcellent service!
Bob EVery pleased with Farkas Enterprise.
Curtis SThere was no one visibly available to assist the drop off. I had the ask a local customer who was able to find someone to get information.
Rick ROur cell service was spotty and we didn’t realize the location had wifi until we’d struggled through check-in using phone data. It would be helpful to note this somewhere in the check-in process if possible.
Tiernan MThe gentleman that helped us with the trailer went above and beyond, we were very grateful. I hope the boss knows how great of an employee he has :)
Juan JI would love to have a survey sent on my experience with U-Haul Roadside Assistance and your Accident Reporting service. Neither one was very helpful in an emergency situation on the road.
Rocco Mexcellent service
James RVery friendly and helpful attitude. Thank you very much!
Benjamin MGreat people and friendly, helpful
Lisa RI was in and out and very satisfied
Lisa HVery helpful. Easy in and out. Thanks.
ROBERT GThe windshield wipers should be replaced. The computer program/app used to register the rental needs to be improved. It was a real hassle for the person to register our rental, and took a long time.
daniel lNo one at desk. I had to find someone to help me after a while, in the garage, vacuuming a random car.
JON-TODDCHRISTIA HRequested items (dolly and moving pads) we’re not included with contactless pickup. Vehicle was covered in snow, and not ready for pickup. Vehicle had two large dings/scrapes on side of cargo area that were not visible during inspection because they were covered in snow. Lot was also not plowed or shoveled, making retrieving the vehicle difficult. Absolutely would not recommend.
Adam GUHaul initially moved my pick-up to a location two hours out of my way. No idea why… Farkas does a great job and I wanted to rent from them… not hours away.
NEIL HLocation was closed at drop off time. I had to just leave the trailer with no firm confirmation of acceptance. A little unsettling.
John CJust a lot. No uhaul signage
JOHN MWhole experience was excellent….truck was clean and very comfortable and easy to drive, and load and unload. VERY HELPFUL IN MY MOVE.
Rosamond BDifficult to reach by phone, being close I drove to them and got things organized. Everything went fine once there..
Ann PThey have courteous, helpful staff.
David DGuy was very nice and thorough
JAMES BYour online process and the multiple steps and verification is too time consuming, having to wait for my identity to be verify for over 20 minutes, should have been told to me, I need to be on the road and your 5 minute process took over 30 before I was able to get the key to the truck! Uhaul Can do better, very disappointed in how it was handled for such a large corp
Travis WHow can you improve on what is already great
EDWARD VThe people operating this location are very helpful and friendly. My best Uhaul experience so far and I have rented from no less than 25 different locations in 5 different states.
Jared D