Comentarios del cliente para Falcon Storage Partners LLLP

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Falcon Storage Partners LLLP

Grado total:

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Ronald S. en

Grado:

El cliente no dejó un comentario.

Ian Y. en

Grado:

Why would you allow me to schedule a drop off if nobody is going to be there? I’m just hoping they don’t try to say I didn't return the trailer.

Bob C. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

Jeff A. en

Grado:

Signage for truck drop off would alleviate some confusion.

lonnie R. en

Grado:

El cliente no dejó un comentario.

susie G. en

Grado:

El cliente no dejó un comentario.

justine S. en

Grado:

Excellent customer service

kENNETH T. en

Grado:

El cliente no dejó un comentario.

david H. en

Grado:

Kristina was excellent and very helpful, I would definitely recommend this location to other people.

christopher K. en

Grado:

El cliente no dejó un comentario.

Christina T. en

Grado:

The folks at Falcon Storage are amazing! We won't do business anywhere else! Thank you!

Mark C. en

Grado:

Driver’s floorboard dirty with dead flies on dash and door panels.

JAMES T. en

Grado:

Staff was friendly and very knowledgeable.

MATT G. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

leona S. en

Grado:

El cliente no dejó un comentario.

nancy D. en

Grado:

El cliente no dejó un comentario.

Carol F. en

Grado:

Wow, what excellent customer service at Falcon Storage Partners! Very friendly, knowledgable, and communicative.

William S. en

Grado:

Not only was the facility in excellent condition, but the staff was extremely courteous, knowledgeable and professional.

Donna T. en

Grado:

El cliente no dejó un comentario.

Martha H. en

Grado:

It was great. The staff was spotter friendly and helpful.

Judy R. en

Grado:

El cliente no dejó un comentario.

richard G. en

Grado:

El cliente no dejó un comentario.

Dennis A. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

The staff there was great. Very friendly and wanting to help. I definitely would recommend Uhaul in Falcon Colorado. Staff like them. Your company will be very successful. They truly care about the clients

STEVE D. en

Grado:

El cliente no dejó un comentario.

Linda S. en

Grado:

Clear the snow in front of the units.

Matthew T. en

Grado:

Uhaul in general made it extremely difficult to get the truck. We had a reservation that the location and time of pickup of the truck were changed, twice, to a different city and multiple hours later than we were expecting. This experience, in addition to the way that Uhaul staff treated my wife when she was trying to sort out the mess, has made me think twice about whether I ever want to utilize Uhaul in the future and if I should recommend to all that I know to avoid Uhaul.

Philip S. en

Grado:

Quick and easy drop off with an emailed receipt.

terry B. en

Grado:

El cliente no dejó un comentario.

mike M. en

Grado:

Dropping off the trailer was a breeze.

Karen T. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

david K. en

Grado:

The on site managers to this place are beyond awesome. They worked with me every step of the way, they were super friendly, super kind. It was truly a great experience to work with these people. When i need a U-HAUL again or storage this is where i am going

David K. en

Grado:

Very easy and simple pick up and turn in

Melinda G. en

Grado:

El cliente no dejó un comentario.

Terry W. en

Grado:

Best U-Haul I’ve been to. Will be back

Jerry B. en

Grado:

El cliente no dejó un comentario.

Tanner D. en

Grado:

El cliente no dejó un comentario.

jim B. en

Grado:

El cliente no dejó un comentario.

john - Doug B. en

Grado:

El cliente no dejó un comentario.

Jonathan M. en

Grado:

Very helpful from check in to the walk through of the trailer and hook up.

Mary I. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Douglas H. en

Grado:

The new managers need to be trained in personnel skill, how to approach costumers, ie not demanding, or down talked to. I am retired military and this type of behavior is not allowed. I will NEVER go to this location again, and spread the word through my military counterparts not to utilize this location. Word of mouth is still alive and well. Expect to see yelp and TripAdvisor tagged, and any other social media I can use.

WALROGEN E. en

Grado:

I clean the truck before i returned it. They charge me a cleaning fee. What?? Might as well live it dirty!! Any ways. Next time make sure they come out an check. Lazy ppl No i get this charge. I will not go back!! Ps the gas gauge wasn't what they said. Likely i took a picture.

Donald P. en

Grado:

The lady who assisted us was very helpful

Marisol C. en

Grado:

Leyvonne is extremely rude. Had attitude from the beginning just because we had questions we were unsure of. When having issues with UHAUL check in app she basically said she couldn't do anything about it . I had to chat with angel at UHAUL and he said she could do something. When I went back to tell her she was once again rude and kept being lazy to even check. She finally called UHAUL after I got rude with her and long behold, she was able to get it fixed. She wasted our time and made us late to a job. How is someone like this manager??

Eulis R. en

Grado:

Use them 3 times. Excellent service!

Kirk H. en

Grado:

El cliente no dejó un comentario.

ronald J. en

Grado:

All good, and the person was there after hours and went out of his way to help me!!??

Alison L. en

Grado:

Well the only problem is that this location assured us that if we reserved and paid for eight days but only used seven, we would be reimbursed by uHaul at the end of our trip. The depot at the receiving end said that uHaul NEVER reimburses for unused days. So we basically paid for an extra day we didnt use.

jacqueline D. en

Grado:

El cliente no dejó un comentario.

bruce F. en

Grado:

This is my favorite all time UHaul location. The folks are happy, upbeat, professional, helpful and the equipment is always first rate. I can't say enough good things about this location.

Tyler J. en

Grado:

El cliente no dejó un comentario.

Jeff A. en

Grado:

very convenient for the town of Falcon. personnel was very accommodating.

Daniel Z. en

Grado:

Outstanding customer service from the Falcon CO location. Friendly and ready to help.

James T. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

Very friendly and quick service. Equipment was in great shape and performed flawlessly. Highly recommend!

David P. en

Grado:

Awesome employees, take good care of them Uhaul, they are valuable to us your customers!

Rex P. en

Grado:

Treated me as if I was their only customer, perfect service.

William S. en

Grado:

El cliente no dejó un comentario.

tom P. en

Grado:

The new management team is doing a great job. Friendly, efficient and dependable.

Marcel L. en

Grado:

NA

violetta P. en

Grado:

All good

DONALD P. en

Grado:

Had a issue with the refund.Since i had to go to a different location due to closed on sunday was docked for the extended two hour till open on other one.But it was worked out and total refund was returned.Very thankful as was needing that total to get set up at current location.Thanks for the mostly stress free move.

Sandra H. en

Grado:

El cliente no dejó un comentario.

Kent P. en

Grado:

Good experience using smart phone check in before hours! No complaints

Philip L. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

I reserved a 12 foot trailer for one day and the local office charged me for two days, saying the price difference was just because uhaul's online quotes aren't accurate. Will be looking for someone else then next time a need to rent arises

Heather B. en

Grado:

El cliente no dejó un comentario.

Steve R. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

Great service and price. Trailer was spotless and worked great!

kay B. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

Malinda H. en

Grado:

The young man and woman who work at the front desk are the two rudest people who I’ve ever dealt with when renting a truck from u-haul. They both clearly do not want to be renting out trucks for u-haul. The young woman stated they do not work for u-haul but for the storage company. They are forced to basically rent out the u-haul trucks. I paid for dolly that I didn’t receive. Bringing back the uhaul was a far worse experience. Needless to say I will never rent from this place again.

Alex S. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Werner C. en

Grado:

El cliente no dejó un comentario.

Suzanne P. en

Grado:

exceptional service, thank you.

Earnest F. en

Grado:

Everything went great

Joseph B. en

Grado:

Service was great

James T. en

Grado:

The service was quick and friendly.

Mark C. en

Grado:

El cliente no dejó un comentario.

Susan S. en

Grado:

El cliente no dejó un comentario.

richard G. en

Grado:

El cliente no dejó un comentario.

Zachary S. en

Grado:

El cliente no dejó un comentario.

Nicole E. en

Grado:

El cliente no dejó un comentario.

thomas P. en

Grado:

Friendly staff. Had plenty of equipment.

Taffee A. en

Grado:

El cliente no dejó un comentario.

JEANETTE C. en

Grado:

Lavonne did a terrific job!

Bradley L. en

Grado:

No fault of the representative, the system software or connectivity for processing appointments could be improved. There was a couple of times the system just loss/dropped the connection.

CORBIN C. en

Grado:

The free month storage that uhaul advertised is a scam. I rented a 20 foot truck and packed it full. I was given a reservation in Colorado for storage for everything in the truck. When I arrived, I was told they only had 2, 5 foot by 5 foot storage units. There was absolutely no way I could fit everything in those. So they sent me to another storage facility. They offered me one 10 by 8 foot storage unit. Again there was no way I could fit everything in there. I ended up having to go to a third party place on my own the next day and pay out of pocket. I will never use uhaul again.

Tony R. en

Grado:

El cliente no dejó un comentario.

Joel D. en

Grado:

Very patient and helpful!

mark R. en

Grado:

El cliente no dejó un comentario.

Janamarie G. en

Grado:

The customer service at the location off Woodman near the D49 bus depot was exceptional! They went above and beyond to help me and provide me with what I needed!

Nicole E. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

Location and people are great! Uhaul however, not so much. I clearly reserved a 26ft and they had me down for only a 20ft.