Customer Reviews for Falcon Storage Partners LLLP
(Distribuidor de U-Haul del vecindario)

1246 comentarios

7630 Bent Grass Meadows Dr   Falcon, CO 80908
(Behind Falcon District 49 bus depot)

(719) 495-1082

Location Hours

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 4:30 p. m.
  • Dom.: 11:30 a. m. - 4:30 p. m.

Services at this Location:

Contáctanos

(719) 495-1082

7630 Bent Grass Meadows Dr
Falcon, CO 80908
(Behind Falcon District 49 bus depot)

Services at this Location:

Location Hours

  • Lun. - vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 9:30 a. m. - 4:30 p. m.
  • Dom.: 11:30 a. m. - 4:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Love this location.

Allan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mikeiel K. 
Clasificación:
5.0

Staff was awesome!

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
Clasificación:
5.0

Jade, in your Colorado Springs "traffic" department was arrogant, rude, and ultimately incorrect, which forced me to travel to Falcon to drop off equipment. This is not a reflection on either rental center. I will be complaining about the treatment I received.

MARK C. 
Clasificación:
5.0

Easy, quick and zero stress. Let me barrow a broom to sweep out the back and promptly had me on my way after I turned the keys in.

Louis D. 
Clasificación:
5.0

This Uhaul dealer was helpful and great! They are the only reason I'll possibly use Uhaul again!

JOHNNIE M. 
Clasificación:
4.0

Not sure the purpose of checking in online. Thought it might speed things up at pickup, but it didn't. I still had to do everything again when I got there. They asked all the same questions, asked for my license even though I uploaded a copy at online check in. Online check in was total waste of time.

STEVEN R. 
Clasificación:
5.0

Lavonne is the best

VICTOR K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Lavon is a great multitasker and very friendly, excellent customer service from all of the employees, thanks.

HENRY M. 
Clasificación:
5.0

I actually put a post on my Facebook page recommending the Falcon Storage w/I-haul equipment.

MERCEDES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

Nothing, it was great 👍

Sharon N. 
Clasificación:
1.0

Truck had rear-end problems. The back end swung over to the other lane when driving causing people to honk.

Steven B. 
Clasificación:
1.0

Please inspect the trucks properly. The staff was very nice but, my family was out at risk due to the brakes going out.

Lamesha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND D. 
Clasificación:
2.0

We dropped off after hours, there was an attendant on site. After we park the unit, there was no signage showing where it needed to go, so we placed it off the street. They wanted us to move it to the street. They also would not complete our check in until we returned 6 over looked pads. Which we returned immediately.

Erica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ralph S. 
Clasificación:
5.0

Love the couple that run the counter! Thank you

CHRISTINA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leeland W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
5.0

n/a - EVERYTHING was smooth

Dominique L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Great job for my last minute requests

JOHN J. 
Clasificación:
5.0

Always efficient, never enjoyed a better overall customer service experience at U-Haul than the Falcon staff. Consistently.

Carlton C. 
Clasificación:
5.0

Best uhaul in Colorado! Best experience i have ever had. Thank you Justin and leyvonne for everything

Kristina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVE T. 
Clasificación:
1.0

Terrible experience. We went to pick up the truck and spent almost two hours trying to do a “mobile pick up” we called customer service and they weren't apologetic or sympathetic to our situation or time lost with paying a moving crew hourly. We were forced to drive to Falcon (13 miles away) to pick up a different truck.

Tristan C. 
Clasificación:
5.0

Uhaul parking directions.

Ian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan C. 
Clasificación:
5.0

The auto dolly was in good shape. The staff were courteous and the return office was impressed at the professional hook up from the rental location. I am highly satisfied.

Gary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon G. 
Clasificación:
5.0

Came after hours, so I didn't meet anyone. It was a bit confusing where to park the trailer since it was gated. The app was easy to use to return the trailer after hours. You need a good smart phone, though.

Jeffrey L. 
Clasificación:
5.0

Excellent, friendly customer service. Very easy to book, pickup and return. Very pleased!

Jennifer J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaPilar F. 
Clasificación:
5.0

We appreciated how helpful they were since we walked in and even after hours. Helped us unhinge trailer long after closing.

Fernando B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashad R. 
Clasificación:
4.0

We just dropped off here, did not speak to anyone or go inside. Better instructions as to where to leave the vehicle would have been helpful. The Uhaul app also stopped working and it took several tries to get it to register our location.

Matti S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shahriar Y. 
Clasificación:
5.0

The ladies that took care of me were awesome and i would definitely go back.

Paul J. 
Clasificación:
1.0

I only drove 21 mile and added almost 4 gallons of Gas which I saw the fuel gage pointed passed the original read. But when I returned the truck back to them, they did not check The read in front of me, instead they charged me 8 dollars of gas afterwards. I have receipt of the 4 gallons of gas to prove that can cover way more than 21 miles of usage of gas.

keke W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kerri G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik K. 
Clasificación:
5.0

El cliente no dejó un comentario.

dayna B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARROL Art M. 
Clasificación:
5.0

Property managers at Falcon Uhaul and Storage were wonderful! Very friendly and helpful! Explained paperwork clearly and precisely!

Melanie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pavel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenmifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

Very convenient location for Falcon, CO customers. Staff was friendly and very helpful. I returned the trailer at 1020pm, and the onsite manager came out to help me unhook the trailer from my truck, which was very helpful. I will definitely use this location again.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy W. 
Clasificación:
5.0

The same with the destination. Very professional and friendly. Quick service!

Steven M. 
Clasificación:
5.0

The brakes on the vehicle need to be checked. They squealed every time I pressed on them.

GERALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN C. 
Clasificación:
5.0

Amazing service. Would highly recommend.

Anna C. 
Clasificación:
5.0

Nothing. Very courteous and professional

john H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
5.0

Great workers, fast & helpful.

david W. 
Clasificación:
5.0

Very friendly and helpful staff!

CHRISTOPHER M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria C. 
Clasificación:
5.0

Nothing it was a great experience.

Kevin G. 
Clasificación:
5.0

I was amazed at the service for returning the trailer. Very good staff at this location.

ROBERT G. 
Clasificación:
5.0

I love this location. I am a client and local here.

Nicole T. 
Clasificación:
5.0

Kristina was awesome!

Jacob H. 
Clasificación:
3.0

Previously reviewed

Tia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
3.0

The equipment was pre-COVID clean. There were sunflower seeds under the driver's seat which suggests the vehicle was not cleaned well. Also, I cleaned the seats and console with wipes and they were dirty.

Tia S. 
Clasificación:
5.0

Great job! Nothing to improve.

GERALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
4.0

The location was fine, the truck and trailer were ready. The computer system took them @ 30 mins to check me out, it kept resetting and I had to give information multiple times but they worked through it and solved the issues

MYLES P. 
Clasificación:
5.0

This location was great! Worked with us amazingly to make sure we had everything we needed. Would definitely recommend to anyone for their moving and storage needs!

Allison K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIANA V. 
Clasificación:
5.0

Very friendly staff.

Thomas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy E. 
Clasificación:
5.0

Great job getting us in and out and on the road. Great experience.

TINA K. 
Clasificación:
5.0

The workers at this location were extremely helpful and friendly. They also carefully followed all the COVID rules.

Donna L. 
Clasificación:
5.0

Justin and Levone were awesome. Super nice and helpful. Los recomiendo, son excelentes.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse H. 
Clasificación:
2.0

Employees were extremely friendly and helpful. No issues with the equipment. Trailer was ready for pickup and almost zero wait time. I absolutely recommend the employees and would work with them, however... Rated below average due to U-Hual's ridiculous 4 day allotment for my trip, with zero ability to recoup some of the cost if I don't use all 4 days. I assume noble intent in what U-Hual is trying to do but it also seems like extortion to pay for 4 days when I only used it for 1 day and a couple of hours.

CARLOS M. 
Clasificación:
5.0

Very supportive, 2 thumbs up! Thank you

DEBRA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN M. 
Clasificación:
5.0

Lady who helped me with my drop off was pleasant, kind, fast, easy and knew how to get me out of there right away.

KEVIN R. 
No se han enviado comentarios para esta ubicación.

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