Customer Reviews for Fairs Auto Service and Repair
(U-Haul Neighborhood Dealer)

266 comentarios

101 W Wind Industrial Dr   Calhoun, GA 30701

(706) 629-6194

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 629-6194

101 W Wind Industrial Dr
Calhoun, GA 30701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Both locations were fine. Customer service reps over the phone were nice but not helpful. My reservation pick up was changed without me knowing from Brentwood TN to Woodstock Ga. Had to spend three hours on the phone to get it fixed.

john B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

Very nice lady helped us. Very easy pickup and return!

josh S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus P. 
Clasificación:
5.0

Nothing, service was first rate.

LAWRENCE B. 
Clasificación:
1.0

Extremely rude staff that fraudulently charges you for things that they claim are mandatory but really arent.

Gage A. 
Clasificación:
4.0

The people, who provided me the rental equipment, are top notch. One thing to improve is to fill in several potholes when retrieving and returning the U-haul rental equipments.

Jerad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
1.0

Way less money

devin M. 
Clasificación:
2.0

Truck was dirty. Dip spit was on window. Dip cup was under seat. Box of truck was not swept out. Had to get rid of spiders. I had to sanitize driver seat and area. Wipes were brown

Al N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

Great customer service!!! Explained everything to first time renter!!!!

AMIMEE B. 
Clasificación:
5.0

It took over 2 hours for me to retrieve the keys to the van . the location was closed and I had to do it online . terrible system every time I called the customer service number I got either disconnected or put on hold , I will never make the mistake again , I suggest renting from a location that is open at the time of pick up .

Frank M. 
Clasificación:
1.0

Vehicle was dirty and the cargo bay roof leaked water from the rain on to my couch. U-Haul attempted to charge me for cleaning an already dirty truck. I will look elsewhere next time.

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon C. 
Clasificación:
2.0

I dont Know when it happened or who is responsible for it, but when I made the reservation the truck rental was $88 w ith 30 miles. The insurance was i believe $14. When I pick up the truck I was Told the same price $104. But when the charge is taken out of my account I am Charged $157. I go Back and look and the price of the truck jumped from $88 to $128 without my knowledge. Would really like someone to explain to me why.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F. 
Clasificación:
1.0

Changed my pick up spot to 20 miles away with no notification.

Jack D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S. 
Clasificación:
3.0

They need to take the time to explain the insurance and the consequences of not filling the tank half full before returning and other necessary information.

Brady G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN H. 
Clasificación:
5.0

Service was great, equipment was in excellent condition. It would be hard to improve on.

LAWRENCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deidra L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTAN H. 
Clasificación:
3.0

Upon my initial inspection the truck was very dirty. The drivers side flooring was muddy. The cab was muddy also and I thought it was maybe water so I took a photo and posted to the online checkin. When I arrived at my location that's when I was told it was motor oil on the floor of the cab. I had to line the cab with paper to protect the product I was moving. Upon returning I told the gentleman about the oil and he immediately pulled the rubber flooring from the back. He said they were not aware of the oil and apologized for the inconvenience.

Karyn L. 
Clasificación:
5.0

N/a

Jeffrey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
3.0

The location was closed when I arrived. The mechanic in the adjacent building was very nice and friendly l.

LORRAINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

tadia F. 
Clasificación:
5.0

The location is a very busy auto service shop so it is very chaotic and there is stuff everywhere, but the staff is excellent. Very friendly and helpful. DO NOT CLICK ON THE LINK FOR DIRECTIONS!!! It takes you way out in a remote subdivision that has a very rough road. You need to update your online directions!!! Put in the address and get your own directions.

KEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Komica R. 
Clasificación:
4.0

Fair's Auto is great its the very very poor quality customer service I received from the U Haul rep and company that completely ruined my experience. I told the rep I wanted to speak with a manager later or my fee adjusted but that never happened. Still hasn't.

Samuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Keep up the good work.

Randy P. 
Clasificación:
5.0

The truck was clean but the steering was loose on the truck.

Matt H. 
Clasificación:
5.0

Outstanding Service!!

Steve F. 
Clasificación:
4.0

The odometer on the truck was incorrect (when trying to enter mileage for after-hour pickup) and when we tried to call Uhaul we were placed on a confusing silent hold. We will NEVER use Uhaul again and have advised others to do the same.

Austin C. 
Clasificación:
3.0

The trailers were way out back. They expected me to go out there and lots ad it by myself then bring it to them for inspection. I struggled getting it loaded and injured myself thus having to pay others to move my furniture. Im still laid up now.

James W. 
Clasificación:
5.0

Unit I had was not steering right. Lots of play in the steering.

STEPHEN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

WARREN T. 
Clasificación:
5.0

Fair's staff was super helpful and very friendly. I would definitely recommend them to anyone.

Crystal T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip P. 
Clasificación:
3.0

El cliente no dejó un comentario.

TODD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
5.0

You did great and made the rental of the Uhaul Truck EASY.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kabrina N. 
Clasificación:
1.0

Rude owner. Left my checkbook in cab when I dropped off uhaul and was having to walk across the four lane street back to my car with my 16 year old when he found it and instead of calling me started yelling across the street that he had my check book. I said I'm grabbing my car and I'll be back. Then he shouts “ throw it away, ok.” ??? THEN he calls my cell and says “hey, you the one who had uhaul?” Doesn't use my name.” I have you check book... “ I then stated I would just grab my car and come get it so I didn't have to walk back across the 4 lane with my son. He THEN said “well, I don't care if you come and get it or not.”???? He was the rudest person ever. I went back and confronted him by just asking why he was rude to me and why he didn't just call me to begin with instead of shout. He then said I didn't know if I had your number. I just rented a uhaul from him and he was HOLDING MY CHECK BOOK IN HIS HAND THAT HAS MY NUMBER. I told him that he should have handled the situation differently and not shouted that he was throwing my check book away. He then DENIED saying it. It was unreal. If someone can say something directly to you and then turn around look you in the eye and lie about saying it, instead of apologizing like a decent human. Then they aren't worth anything. Ruined my whole day. Will not ever go back there!

Jessica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Very good people to work with and good equipment Traveled a little over 400 MI with no problems.

RALPH K. 
Clasificación:
5.0

They were very helpful.

Randy P. 
Clasificación:
3.0

Someone left items in the truck that we had to deal with and took up space.

Henry H. 
Clasificación:
5.0

N/a

Randy P. 
Clasificación:
3.0

Not easy to spot from the highway.

Dennis M. 
Clasificación:
5.0

GREAT PEOPLE AT FAIR'S EVERY TIME AND EVERY DAY THE BEST

Ernest S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
4.0

Never received a call confirming appointment. arrived at location that I picked to pick up truck and found out the location was changed. Causing me to drive farther to get to house to load furniture

David B. 
Clasificación:
5.0

Nothing at all. It was great service!

Tadia F. 
Clasificación:
5.0

Nothing. Excellent service

kim E. 
Clasificación:
5.0

Good people at FAIR's

Leo E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flipper M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Miguel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dewayne B. 
Clasificación:
4.0

The car carrier I rented was very rusted and old. If it wasn't for the urgency I probably wouldn't have rented the trailer.

Alexa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donique W. 
Clasificación:
5.0

The only complaint was that this location was 20 miles from my house. There are U- Haul locations in my hometown.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

This is a model business - perfect in every sense

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
4.0

In my opinion, when a u-haul breaks and it's necessary to unload and reload, the u-haul dealership should have offered some help.

Susan M. 
Clasificación:
3.0

There was trash underneath the seat from someone else. The people at the location was very friendly and helpful

Crystal L. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas B. 
Clasificación:
4.0

The tongue of the trailer was kinda heavy. I actually injured my back lifting it. May want to put a dolly/jack on those 6'x12' enclosed, double axle, trailers.

Jonathan P. 
Clasificación:
5.0

Fair's went way above this time. The uhaul field manager happened to be there too and he also helped a lot. Long story short...my truck needed a part before I could get on the road and tow. This dealer is an auto repair place also...they fixed my truck at NO CHARGE!! Thanks Eddie and crew!

Melvin C. 
Clasificación:
5.0

Only issue was that my original reservation was made in Rome, GA. No one from uhaul told me my reservation had been moved - the only reason I knew was because I called the atone location the day of reservation to confirm. If I had not done that I would have been screwed. Calhoun location. Is over 40 minutes away from where I live !

DEVIN J. 
Clasificación:
5.0

Great people to work with at Eddie Fair's Auto.

Tom G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

Front end steering/suspension needs a good deal of attention.

Clasificación:
5.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

There is nothing that needs improvement. The staff are always friendly. I have used them twice and both times my experience was wonderful.

RACHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sonia S. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeffery W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ed D. 
No se han enviado comentarios para esta ubicación.

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