Customer Reviews for EZ Stor All
(Distribuidor de U-Haul del vecindario)

321 comentarios

6715 Old Shell Rd   Mobile, AL 36608

(251) 342-0396

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sab.: 8:30 a. m. - 1:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(251) 342-0396

6715 Old Shell Rd
Mobile, AL 36608

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sab.: 8:30 a. m. - 1:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

johnny M. 
Clasificación:
5.0

The location is perfect and the workers at EZ are amazing. I couldn't get the app to work but everything was fantastic!! Would use again and would recommend!!

BETTY K. 
Clasificación:
5.0

The staff very friendly, will definitely rent a storage unit again

JANICE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chase H. 
Clasificación:
5.0

Sweet people. Good service!!!

John J. 
Clasificación:
5.0

It was fast and easy, the customer service was good also.

BRANDON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

chauncey b.  |  Overall Experience 
Clasificación:
5.0

Sharon was absolutely wonderful and was so incredibly kind. I love her and would marry her if I could!!!??

Justin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARENO J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi S. 
Clasificación:
5.0

This storage facility is very well run by pleasant, professional folks. They are always prompt in responding to voice mails and messages and made me feel like my business was truly appreciated.

CHRISTOPHER K.  |  Overall Experience 
Clasificación:
5.0

These units get broken in and when it rains sure things get wet inside of it

Shawntelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L.  |  Overall Experience 
Clasificación:
5.0

Great to work with

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aliyah H. 
Clasificación:
5.0

I have never been treated more poorly by any company in my life. There is really no leadership. Everyone felt they were in charge. Got different stories from everyone. Finally had to move out after continuous harassment.

JOSEPH H.  |  Overall Experience 
Clasificación:
3.0

make your lock box lock more user friendly

willard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loraine R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert h.  |  Overall Experience 
Clasificación:
1.0

Reserved truck through truck share. When I arrived at allotted time truck was there but the website said not available for pickup. When I called the U-Haul customer service line I was told there was nothing they could do except move my reservation back to 2 pm for a smaller truck at the same rate. The person running the storage location didn't arrive until 30 minutes after they were scheduled to open and no one offered any accommodations for failings on U-Hauls end. Very disappointed with the whole process. Truck also needs the window on driver side sealed it sounded like I had the window open the whole time I was driving

Donald F. 
Clasificación:
5.0

Rats  got into my storage unit, they didn't tear up much. Take care of the rats!

darroll f.  |  Overall Experience 
Clasificación:
5.0

Great place !

christopher t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAKYRA R.  |  Overall Experience 
Clasificación:
3.0

Manager was helpful and knowledgeable when he arrived, but I had to wait an hour outside the gate (along with on the clock unloading service labor) after the posted 9:00 open time before I could gain initial access to the storage space that reserved on-line the prior week.

Thomas K. 
Clasificación:
5.0

The lady in office was super nice

KIMBERLY H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
3.0

I was told my reservation was for a completely different location. Then I finally make it to the correct one and the key was in the wrong drop box and I was given the wrong code for it. I had to wait close to 10 minutes in the freezing rain trying to get assistance so I could pick it up.

Hilary R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Travis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth Y. 
Clasificación:
5.0

I ordered 20 furniture pads/blankets and, though I was charged for them, those pads were not in the truck. Please remove that charge from my invoice.

David B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Syntrell T. 
Clasificación:
4.0

The only problem was it took me about 2 hours to get the truck using the 24/7. I had to call the 800 number for some help cause the combination lock code wouldn't open the lock. I ended calling about 3 times waiting over 15 mins each time to speak with someone. Finally the last person was really helpful who ended up calling a technician out, who I had to wait 30 mins for. He couldn't open the lock Either and he finally cut me a new key for the truck so I could get on my way!!! He was great and very helpful.

George N. 
Clasificación:
5.0

No one was there for time of pick up. Ppl was waiting for hours. Now I have money taking from my account and need back

brandy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy N. 
Clasificación:
3.0

My pick-up destination was changed to another one and no one called me to let me know. I did received an email but I didn't check my emails before leaving to go and get the truck so I went to the wrong location and there was no one at that location and I tried to call the number and no one answered. If this location was not operating then it shouldn't have been on the list to pick.

Angela C. 
Clasificación:
5.0

Personable and friendly staff. The best U-Haul/storage place in Mobile.

Dragan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lauretta G. 
Clasificación:
5.0

Great guy!!!! Thanks so much

Michelle T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jean G. 
Clasificación:
5.0

Have return days on days the store is open and not charge for extra days if the store was closed on the normal return day

Levi J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
4.0

I ordered 1/2 dozen furniture pads and only one was in the truck. Ensure proper equipment is in the truck and ready. No other issues.

Sarah D. 
Clasificación:
1.0

I am highly upset!!! First off the guy walked out and looked at the trailer before we left and said we were good to go no more than 1 hour after we had the trailer the tire kept going flat we have stopped over 4 times to put air in the tire and so I have been trying to contact the uhaul none answers so the tire blew out 3 hours ago!!! And we have been sitting here wiaitng on assistance !!! I am pissed my dad has heart issues along with other health problems!!! So it is taking over 3 hours for help to come so I will say this if we have any issues refarsign this breakdown I will be contacting my attorney because when I pay for something I expect matters to be handled accordingly because I paid for insurance it shouldn't take someone this long to come help so I want my money back because at this point this trailer is about to be stopped off at any uhaul this is ridiculous I've by far had the worst experience with this company and will no longer do business with you'll if this happens when you experience issues with a vehicle i will not be spending my money anymore this process takes to long and is ridiculous I've never experienced something like this

olivia M. 
Clasificación:
5.0

Great!!

Dominic E. 
Clasificación:
5.0

Lots of room to drop off after hours.

Ken M. 
Clasificación:
3.0

The location was fine, the truck was in good shape but the experience of the automated pickup via the uhaul website/app was terrible. I'd have rather dealt with an I'll tempered agent than the app. It would have been less tedious and more efficient.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

Closed . Was told to drop anyway we did

JACKIE W. 
Clasificación:
5.0

She was extremely helpful and pleasant

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude Earl M. 
Clasificación:
5.0

Keep the same employees!!!!

Belinda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

I was dropping it off Sunday morning, and didn't know that I had several steps to do before returning the truck. Which included creating a profile. I thought all I had to do was park the truck and drop the keys in a box.

Sharanor H. 
Clasificación:
5.0

Perfect

philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA B. 
Clasificación:
5.0

The door on the trailer was a little stiff in movement.

Patrick B. 
Clasificación:
5.0

My reservation was at Pronto Pawn. I show up there and they no longer do U-haul. I had to find another place. I was .3 of a mile from another U-haul before I was able to talk to a person. The person I talked to said that I had been contacted and been notified of the change. I had not, so someone had lied. Very poor experience, U Haul.

LAURANCE A. M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda W. 
Clasificación:
5.0

Outstanding services thank you.

James G. 
Clasificación:
1.0

I was told the mileage rate would be 79 cents per mile and then got an email the next day saying the rate was 99 cents per mile

Latrey H. 
Clasificación:
5.0

The service was great. Would definitely rent from this location again.

Patrick B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

bernie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt W. 
Clasificación:
4.0

Glad they are open on Saturday mornings for rentals.

mark R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorg F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Baret M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

The only problem I had was returning the key when I had to go to the website and it didn't work out.

Saphronia S. 
Clasificación:
5.0

Make your online site more user friendly.

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID J. 
Clasificación:
2.0

The guy did not know much about the drop-off procedure took a little long then I like

donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS M. 
Clasificación:
1.0

Old guy who was working there didn't give me the code to open the gate when I was dropping the truck even tho he knew he will be gone by the time i return the truck. I had to wait 45 minutes to call all over the u-haul office in mobile to finally let me drop the truck outside because none of them know the code to open the gate and I had other important work that i missed that day because of that stupid guy

Bishal G. 
Clasificación:
4.0

First time client and received great attention! ¡Gracias!

JO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA S. 
Clasificación:
5.0

This location was good, but the app/online portion for trying to turn the truck in was a horrible experience. It took me around an hour and a half and still didn't get to finish it. The app took too long to sign in to, once I got signed in and finished the process it charged me double the amount. Then it wouldn't let me pull it up and had the same contract number for something completely different.

KENNETH E. 
Clasificación:
3.0

On the road I called the number printed on my receipt several times. Answering machine said voice mail was full. I had a question and could not get anyone to answer. Very frustrating. EZ Stor All was fine and man that I picked up the truck from was nice.

gwen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori H F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Henry B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Herman P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katrina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

vincent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda P. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

Volver
arriba