Customer Reviews for EZ Smokes Plus
(Distribuidor de U-Haul del vecindario)

348 comentarios

2250 E Tropicana Ave Ste 9   Las Vegas, NV 89119

(702) 565-7961

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 565-7961

2250 E Tropicana Ave Ste 9
Las Vegas, NV 89119

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

RANDY G. 
Clasificación:
5.0

Your main station call girl sadly tried to cancel my perfectly scheduled pickup and drop selection last minute placing my whole trip in kaos and jeopardy. I had to complain and insist that was wrong and unacceptable for my worked out plans already firmly made. Both places said she was also absolutely wrong. They had no problems with my original order. She was absolutely terrible!

ERIC K. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELDON DEAN P. 
Clasificación:
3.0

I would not recommend this particular place because after paying with my credit card I noticed that this place was still charging my card small amounts days after returning the truck. My advice is to go to another U-Haul facility to rent your truck.

GERRELL L N. 
Clasificación:
3.0

it's a head shop, for pete's sake ... oh well, equipment rented was fine and ran well for 800+ miles

ROBERT G. 
Clasificación:
5.0

Bobby is professional. Fast service. So you can get on your way. Plenty of Uhaul boxes and items to choose from. My new Uhaul home!ðŸ¤-ðŸ'ðŸ'

LISA ANNE G. 
Clasificación:
3.0

The location is primarily a smoke shop, but the vehicles were modern and clean, the line was short, and the manager was professional and pleasant. It was a very streamlined process at a location that was convenient. Good, and easy transaction.

LYLE FRANCIS E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elaine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL PATRICK T. 
Clasificación:
2.0

The location where my reservation was made didn't have the truck and sent us to another location. The other location was a smoke shop. The worst experience I have had renting a truck.

ERIC DARNELL J. 
Clasificación:
3.0

Rented a car trailer. when I picked it up, one side was covered in fresh oil. The jack also needed work, took two hands and a lot of force to use on a empty trailer.

EVERETT L B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

The guy assisting us was FAST, helpful great!!! The location was not close to my house but would DEFINITELY recommend him... he was on it!!!

JOHN I M. 
Clasificación:
5.0

great experience. equipment was ready and available. salesman didn't try to change (shorten) my reservation and was very nice. much better this time around.

Suzanne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NINA MARIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

william U. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

Amazing customer service!!

KEILA S. 
Clasificación:
5.0

Everything was excellent

KATHYA ANTONIETA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Easiest rental experience I've ever had. Quick , efficient and courteous

THOMAS R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETHANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE CATHERINE G. 
Clasificación:
5.0

Loved Bobby he set it all up for me and helped me rent a u haul and told me I could drive it myself ! It was a great truck

KATHERINE REED H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
4.0

Very fast check in process and the return was just as smooth.

DAMARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERVIN N. 
Clasificación:
5.0

Great service

ANDRE L S. 
Clasificación:
4.0

Just clean the shop

QUERUBIN DELA PE M. 
Clasificación:
1.0

Truck was not road worthy. Had service lights repeatedly come on, ABS and Traction control lights came on most of the drive. Spoke to Roadside service who told me "should be OK to drive". Truck was very hard to control, had an extreme shake/vibration at different speeds, but usually between 55-60 mph was the worse. Felt like tires were out of balance or not aligned. This truck did not have a safety check before I drove it, it should never have been rented in this condition. Very stressful and unpleasant experience.

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA NANCY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN ASHLEY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenn B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TOMMY SCOTT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ibnel A. 
Clasificación:
5.0

Th hss as no yoh fir being patient and helpful during our emergency!

christopher B. 
Clasificación:
5.0

Online process was easy to navigate and compete. Transaction at the store was smooth, quick, and easy. Owner was very professional and friendly. Truck was in good condition and ran perfectly and without issues. I will return to do business here again.

Lloyd S. 
Clasificación:
5.0

The service from Baram was outstanding. The inept and clueless employees I spoke to to MAKE the reservation were another story.

PIERRETTE RENEE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUISE DE SHAU B. 
Clasificación:
4.0

NA... The process was quick and easy

DARIUS RAY T. 
Clasificación:
5.0

Excellent service

LE'ANTWUAN CURRI C. 
Clasificación:
5.0

The man I worked with for a 2nd time was more than fabulous. I will be coming back again when I move. Thanks so much

JAYNE JAEGER B. 
Clasificación:
5.0

Excellent experience

DEXTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candice S. 
Clasificación:
4.0

Great service given by salesman.

CYNTHIA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

kea B. 
Clasificación:
5.0

I stopped at a location on Pecos thinking that is where I would pick up the truck. That Rep did not tell me pick up was at a different location. Nevertheless, I'm glad I didn't have to go back to that Pecos spot. That Rep was not friendly or good customer service. My go-to will now be EZ Smokes where excellent customer service “was” given.

MICHAEL LYNN C. 
Clasificación:
5.0

Bobby was great to work with, I'd give him 5+ stars. The location was far from our home, but then most U-Haul locations were geographically distant. I expected a closer location, but then U-Haul decided the pick-up location. Bobby just executed the excellent service when so designated.

BRUCE ELLIOTT B. 
Clasificación:
3.0

I was given a defective tow dolly that caused damage to my vehicle and had a horrible trip as a result

CAROLINE R. 
Clasificación:
5.0

The manager is awesome. He always do the best to accommodate me.

MUSIETTE MARY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SCOTT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN SUE K. 
Clasificación:
5.0

Bobby runs an excellent U-Haul location. Will definitely rent from him again when future needs arise.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ETIENNE J G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN JESS T. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAINER FILANDER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

lorna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sokhon C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antoinette C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

Equipment was clean but after a few minutes of driving around in it, we noticed a strong odor of marijuana in it. We had to drive with the windows down because it was so strong. Not really sure what could be done about that as it did smell like the truck was sprayed with some kind of cleaner as well. Otherwise very easy to do checkout from my phone and we were going to check in that way also but the rep came out and did it for us and was very helpful.

Darcie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doane W. 
Clasificación:
5.0

Fast in, fast out, based on my recent experiences with UHaul, I won't be buying a pickup. Need one, once or twice a month for a couple of hours, UHaul suits me fine.

THOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristopher G. 
Clasificación:
4.0

The 24 hr check in process need to be more clearly explained. We wasted a lot of time trying to figure things out. (1hr)

Kenneth B. 
Clasificación:
5.0

It's a tough time but more inventory. My ball was too large so I had to go purchase one. Would have been nice if they had one in stock.

RICHARD W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH DOUG L. 
Clasificación:
1.0

Maybe make sure the tires are all safe to drive on. They provided us a truck with a bald tire and the wires were poking out.

Dennis M. 
Clasificación:
5.0

I thank the manager for assisting me

MUSIETTE MARY M. 
Clasificación:
5.0

Friendly professional location.

Sarah S. 
Clasificación:
5.0

They made the process quick and easy with no suprises.

richard R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bijay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

EXCELLENT CUSTOMER SERVICE

Priscilla D. 
Clasificación:
1.0

My wife and I were well received at the location. But the Uhaul truck was not just dirty inside, it was filthy! There cat hair all in the truck and sticky drink in the driver's side. I asked for it to be cleaned, but the customer service representative did a horrible. I had to stop at a Walmart to buy disinfectant and clean inside the truck. Under no circumstances will I ever recommend this location to anyone!

Annei A. 
Clasificación:
1.0

I have a security issue with your location but no one will contact me back

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MItch A. 
Clasificación:
5.0

Great customer service and I definitely would recommend this location to friends and family

ERIC RAUL R. 
Clasificación:
5.0

Very helpful and nice.

artem K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIARIKA DENISE D. 
Clasificación:
3.0

Trailer had holes on roof and leaked water all over my boxes, damaging suits and shoes.

DANIEL AUGUSTO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A. 
Clasificación:
5.0

No comment to improve but he manager was nice and very helpful. He was professional

MUSIETTE MARY M. 
Clasificación:
5.0

Seat was extremely hard to adjust. I couldn't adjust while seated. Parking break's cover was broken. The staff was extremely nice but my check in was hurried and no time to ask any question. Other than that he was great!

Shiori Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUADALUPE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

The vehicle and the facility were all top notch. I have rented vehicles there before and will again.

Kevin L. 
Clasificación:
5.0

Initial pick up location had trailer for me as scheduled but they did not check the trailer to make sure it was working properly prior to me picking it up. So when I went to get it the turn signals and lights as well as brake lights did not work. This caused a delay in me leaving as I had to wait until the following morning to get a uhaul. Also service rep. Marus Hall tired to up charge me saying I had to pay for the milage on the trailer which made no sense due to the fact the trailers are rented by the day/week. Very SHADY!! Dont recommend anyone use the location Marus Hall works at. None of the other had an motivation to help and several of they stood around chatting with each other rather than assisting customers. Very poor service

kristie C. 
No se han enviado comentarios para esta ubicación.

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