Customer Reviews for EZ Smokes Plus
(Distribuidor de U-Haul del vecindario)

416 comentarios

2250 E Tropicana Ave Ste 9   Las Vegas, NV 89119

(702) 565-7961

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 565-7961

2250 E Tropicana Ave Ste 9
Las Vegas, NV 89119

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Easy process and very helpful! Great customer service. Will definitely rent from this location again.

DAVID EDWARD S. 
Clasificación:
5.0

All the time y go y get good service

MARIANELA R. 
Clasificación:
5.0

Very friendly and awesome guy!

Jovonna D. 
Clasificación:
5.0

I always go to this specific location because of the friendly staff. The customer service portion of the experience is 10/0 The truck itself .. not so much. When I went to put gas back into the truck for return, the fuel tank had a hole in it and gas spewed everywhere. I realized then I was driving a truck that had a leaky tank. Pretty sure that's dangerous.

Austin B. 
Clasificación:
5.0

Very helpful staff! I would definitely use this U-Haul location agsin! Thanks U-Haul!

MATT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT K. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANKR JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONETTE S. 
Clasificación:
5.0

Bobby was awesome! Great customer service

KENIA MABEL G. 
Clasificación:
5.0

The guy who rented the truck was very helpful.

LAWRENCE G. 
Clasificación:
4.0

The gentleman at EZ smokes was polite, helpful, and went above and beyond to make my order better. U Haul failed to tell me there would be a $100 deposit required so I had to put my reservation off 1 day, but the ez smokes made sure I was fully accomodated the next day.

ALLYSON S. 
Clasificación:
5.0

I had a great experience. Don't hesitate to get your rentals here if you are close by.

LAURIE SUSAN S. 
Clasificación:
5.0

Excellent customer service entire process. So helpful, very smooth!

AARON A. 
Clasificación:
3.0

Make sure the transmittance is not trying to go out and make sure the body damages gets repaired.

GLORIA JEAN A. 
Clasificación:
3.0

3 stars only because it's a smoke shop and not a proper uhaul location. Now with that said it was very easy to find and the equipment was well maintained. Overall very happy.

ZACHARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALEJANDR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

IMELDA D. 
Clasificación:
4.0

Billy answered the phone and told me were to drop off the trailer eventhough it was a Sunday and the office was closed. He is a very good person and employee.

JOHNNY L. 
Clasificación:
5.0

The guy working on Sunday morning was a very great help with everything. Great experience

KELLY L M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanea G. 
Clasificación:
5.0

Somehow, the U-Haul system was not updated when I wanted to make pickup date change. I had to call to several locations to remake reservation. Please update the system so that other locations have accurate information. The original pickup location only showed a Utah location as having available for my date change. However, when I called EZ Smokes, they had availabilities ready to go.

FRANK L. 
Clasificación:
5.0

Great customer service. Only issue was the uhaul we were given reeked of weed and cigarettes.

maauga M. 
Clasificación:
5.0

Process was quick and easy

DANIEL A. 
Clasificación:
3.0

The location was fine and the service was good. But the experience with U-haul itself was absolutely terrible. I would never recommend someone rent from uhaul again and I myself will never rent from them again. 2 “guaranteed” reservations cancelled on me for either maintenance or theft so they say. I went to a location at closing time the previous night and they tell me they have the trailer ready to go only to get a phone call at 8am the next morning telling me it needed maintenance. Crappy cover up for we gave the trailer to someone else. Then when asked for another trailer they tell me sorry we don't have any and will have to cancel, so I call the store my reservation was moved to and they tell me they do have it. Terrible terrible experience!!

GAGE MICHAEL B. 
Clasificación:
5.0

Great customer service, the gentleman at the shop stayed late for me to arrive. It is greatly appreciated!

KENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNETTE LORRAI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY LEE H. 
Clasificación:
5.0

Great service. Prompt and efficient

KENNETH EUGENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Reduce the cost per mile to 45 cents.

Darryl T. 
Clasificación:
4.0

Put cruise control in your 10 ft vans

KEVIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZARIA LOUISE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN PATRICIA M. 
Clasificación:
5.0

I've been to this location twice and it's always an easy transaction.

COREY CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL PEPE ROD B. 
Clasificación:
5.0

Amazing. Very easy process. Received a small discount too.. Will definitely use them again..cheapest rental in town..

KENYA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORELEI T. 
Clasificación:
5.0

Just loved working with this guy. So very helpful. Helped find a storage unit. Will definitely go back. Thanks so much.

FLORENCE C. 
Clasificación:
5.0

Always takes good care of his customers. I have tried other locations but the couldn't come close to the customer service you get at this location.

MICHAEL R H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL L. 
Clasificación:
5.0

Gracias

ALI B. 
Clasificación:
3.0

I was forced to use this location that was 26 miles round trip further from the location I booked. Very inconvenient. Extra time, gas and mileage because uhaul didn't honor their confirmation number.

ROCCO ANTHONY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald O. 
Clasificación:
5.0

Great service. Fast. No hassles! Highly recommended.

ROBERT HOWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN R. 
Clasificación:
5.0

Mr. B. Always efficient and friendly.😁

LISA ANNE G. 
Clasificación:
5.0

Great uhaul experience. I've been to a lot of uhaul stores and this one ranks at the top.

MICHAEL R H. 
Clasificación:
4.0

NOTHING,EVERYTHING WAS GREAT WITH NO PROBLEMS,I'D GO BACK IF NEEDED AGAIN,GET BETTER OR REMAIN THE SAME,GOOD SERVICE..

DANNY RAY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AIDE D. 
Clasificación:
5.0

Thank You for a good service.

Querubin M. 
Clasificación:
5.0

Fast, knowledgeable, friendly. Great experience. I normally do not see this at other uhauls

MICHAEL R H. 
Clasificación:
5.0

Allow the owner to advertise your company name next to his. It was difficult to find. Very professional and competent. I will use this location again!

Cynthia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
5.0

Have the customer know what is needed

DARRELL GENE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL ANTON H. 
Clasificación:
5.0

The location I normally use was out of what I needed, so Elaine from the pecos location looked for me, found me what I needed and booked it for me. Customerservice all the way. Awesome people!

PAUL QUINN O. 
Clasificación:
5.0

Super helpful and friendly!!!

CHRISTINE JOY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LENAIRE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY G. 
Clasificación:
5.0

Your main station call girl sadly tried to cancel my perfectly scheduled pickup and drop selection last minute placing my whole trip in kaos and jeopardy. I had to complain and insist that was wrong and unacceptable for my worked out plans already firmly made. Both places said she was also absolutely wrong. They had no problems with my original order. She was absolutely terrible!

ERIC K. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELDON DEAN P. 
Clasificación:
3.0

I would not recommend this particular place because after paying with my credit card I noticed that this place was still charging my card small amounts days after returning the truck. My advice is to go to another U-Haul facility to rent your truck.

GERRELL L N. 
Clasificación:
3.0

it's a head shop, for pete's sake ... oh well, equipment rented was fine and ran well for 800+ miles

ROBERT G. 
Clasificación:
5.0

Bobby is professional. Fast service. So you can get on your way. Plenty of Uhaul boxes and items to choose from. My new Uhaul home!ðŸ¤-ðŸ'ðŸ'

LISA ANNE G. 
Clasificación:
3.0

The location is primarily a smoke shop, but the vehicles were modern and clean, the line was short, and the manager was professional and pleasant. It was a very streamlined process at a location that was convenient. Good, and easy transaction.

LYLE FRANCIS E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elaine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL PATRICK T. 
Clasificación:
2.0

The location where my reservation was made didn't have the truck and sent us to another location. The other location was a smoke shop. The worst experience I have had renting a truck.

ERIC DARNELL J. 
Clasificación:
3.0

Rented a car trailer. when I picked it up, one side was covered in fresh oil. The jack also needed work, took two hands and a lot of force to use on a empty trailer.

EVERETT L B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
5.0

The guy assisting us was FAST, helpful great!!! The location was not close to my house but would DEFINITELY recommend him... he was on it!!!

JOHN I M. 
Clasificación:
5.0

great experience. equipment was ready and available. salesman didn't try to change (shorten) my reservation and was very nice. much better this time around.

Suzanne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NINA MARIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

william U. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

Amazing customer service!!

KEILA S. 
Clasificación:
5.0

Everything was excellent

KATHYA ANTONIETA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Easiest rental experience I've ever had. Quick , efficient and courteous

THOMAS R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETHANY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE CATHERINE G. 
Clasificación:
5.0

Loved Bobby he set it all up for me and helped me rent a u haul and told me I could drive it myself ! It was a great truck

KATHERINE REED H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
4.0

Very fast check in process and the return was just as smooth.

DAMARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola B. 
No se han enviado comentarios para esta ubicación.

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