Comentarios del cliente para Express Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Express Self Storage

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Alex O. en

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El cliente no dejó un comentario.

DAVID D. en

Grado:

All equipment looks nice- lots of variety- got me out of a pinch and I can't wait to go back!

Kenneth L. en

Grado:

Just wanted to respond to your request. I picked up my trailer for a cross-country move. I didn’t feel real confident with the person that help me hook it up. We tested the lights and he said everything was good. Got home and realized that the left tail light was not working. It was a time sensitive situation so I couldn’t just take it back. We loaded the trailer up and thought we would drop by another U-Haul dealer close by. The guys there responded and came out to try to address the situation. The whole wire had come Out. They replaced it with a new unit and it worked fine. In the meantime I was looking at the height of my tongue for the trailer. I was told 18 inches is what was preferred and that was how high my trailer hitch was. But upon looking at it it didn’t look level. So I went in and bought another trailer hitch that was 2 inches lower. I asked for help to put it on and the manager said he couldn’t do that. I asked do you just have a jack that I could use for five minutes but he would not make that available either. It was pretty frustrating. While we were fixing the tail light the door Sprong and got wrapped around the cable. It took him 20 minutes to fix that. Not a good feeling starting off on a cross-country trip. I was so frustrated I returned the trailer hitch and just went with what I had. Everything worked out fine but it sure did leave a bad taste in my mouth. I recognize U-Haul pretty much has a corner on the trailer one-way market. We use Penske for our cross-country move for the big stuff. We rented 2 26 foot trucks. It was an interesting contrast in the two providers. Anyway, I hope this helps. Ken Long Sent from my iPhone

Lora B. en

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El cliente no dejó un comentario.

Kent G. en

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El cliente no dejó un comentario.

Shawn E. en

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Check for leaks especially on rainy days.

Chris L. en

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Excellent and quick service. Thank you!

Kurt V. en

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Check in was easy. The young lady at check-in was customer friendly and extremely helpful.

Dan A. en

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The location was nothing special, but the representative I dealt with was excellent. Very accommodating...

Sarah B. en

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Thank you so much. The receptionist was very nice and even helped me find the best deal for me! If I ever need a uhaul again (which I will) I will be going back to this location.

Elisabeth K. en

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El cliente no dejó un comentario.

Dan A. en

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El cliente no dejó un comentario.

Noah E. en

Grado:

The lockbox to drop off the key requires a combination to drop the key in the box. You have to call the number provided to unlock it. When I called I received no answer. Ive been on the phone waiting for customer service for over 30 minutes now with no resolution to this issue. Simple solutions to these issues that they fail to address. 10/10 would NOT recommend

Kevin B. en

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El cliente no dejó un comentario.

STEVE L. en

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El cliente no dejó un comentario.

Jason B. en

Grado:

I want in there for longer than 15 seconds she asked me about the sweeping out of the truck and the gas level and she have me many thanks, said Id get a copy of the receipt emailed to me and that was it! Awesome drip-off experience.

Charles F. en

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El cliente no dejó un comentario.

William R. en

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El cliente no dejó un comentario.

Eleni G. en

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El cliente no dejó un comentario.

John S. en

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El cliente no dejó un comentario.

Brian M. en

Grado:

Good experience! Everything happened as it should have! Pretty seamless process. The person running the process was very efficient and made the process easy!

Micha H. en

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Not have a rusty old lock that is impossible to open.

wayne Y. en

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I can't think of anything.

orville W. en

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El cliente no dejó un comentario.

Dane E. en

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El cliente no dejó un comentario.

Dane E. en

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El cliente no dejó un comentario.

Carl C. en

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El cliente no dejó un comentario.

Scott P. en

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El cliente no dejó un comentario.

kevin M. en

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El cliente no dejó un comentario.

James M. en

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El cliente no dejó un comentario.

Scott S. en

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El cliente no dejó un comentario.